Editing CommunityData:Email (section)

== "My email to collective@ is being held" ==

To address issues of spam, our email lists will not relay email except from list members and an additional group of people who have been whitelisted on a list-by-list basis. That means that when you send email the <code>collective</code> email address, it will send it to multiple to lists and will, by default, be held for moderation by any list that you are not on. This can be a little confusing.

For example, if you are at UW and email the whole group for the first time, your email will go out to the <code>collective-uw</code> list but you will get a moderation email from the list saying that your list has not to the folks on the <code>collective-nu</code> folks or <code>collective-purdue</code> folks, and so on. In general, you don't need to worry or do anything.

The administrators of the list will get a notification and will check and approve your email. After you send mail once or twice, the admin will add you to the whitelist so that your email goes through automatically in the future. If it's very urgent. You can click through the page on the list, find the administrators for the list that is holding your message, and ping them.

=== Notes for moderators ===

;To approve a message: Log into [https://communitydata.science/mailman3/postorius/lists/ the CDSC Postorius interface]. Once you're in, click on "Held Messages." The rest should be clear.
;To whitelist a user: Every time a user sends a message to the list the first, their mail will be moderated. You can whitelist these users by clicking on Users→Non Members→Non Members Options (next to the user you want to whitelist). At the bottom of the page this takes you to, scroll to "Adminstration options" and Change the value of "Moderation" to "Accept immediately (bypass other rules)". That's it!