Editing Online Communities and Crowds (Winter 2022)
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* Kraut & Resnick. ''Building Successful Online Communities'', [https://kraut.hciresearch.info/wp-content/uploads/2020/02/kraut10-Newcomers-current.pdf Dealing with newcomers (Chapter 5)] (pdf from Kraut's Web site). | * Kraut & Resnick. ''Building Successful Online Communities'', [https://kraut.hciresearch.info/wp-content/uploads/2020/02/kraut10-Newcomers-current.pdf Dealing with newcomers (Chapter 5)] (pdf from Kraut's Web site)*. | ||
* Charles Kiene, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. [https://doi.org/10.1145/2858036.2858356 Surviving an "Eternal September": How an Online Community Managed a Surge of Newcomers]. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16). Association for Computing Machinery, New York, NY, USA, 1152–1156. https://doi.org/10.1145/2858036.2858356 | * Charles Kiene, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. [https://doi.org/10.1145/2858036.2858356 Surviving an "Eternal September": How an Online Community Managed a Surge of Newcomers]. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16). Association for Computing Machinery, New York, NY, USA, 1152–1156. https://doi.org/10.1145/2858036.2858356 | ||