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Online Communities (UW COM481 Winter 2023)
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== Schedule == === January 3 (Tuesday): Introduction to the Course and to Online Communities === '''Goals for the day:''' * Collect some basic information from you all * Provide an introduction and some context for the course (and hopefully get you excited about the rest of the quarter) * Review the course objectives and requirements * Answer your questions about the class * Work through any issues with the setup checklist (if time) '''Resources:''' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=181b06b1-83fa-406e-a807-af7f012f3e90 Class recording] * [https://canvas.uw.edu/files/100383591/download?download_frd=1 Class slides] '''Optional Readings:''' * Bruckman, Amy. 2006. [https://www.cc.gatech.edu/~asb/papers/conference/bruckman-community-chi06.pdf A new perspective on ‘community’ and its implications for computer-mediated communication systems]. In ''Extended Abstracts of the ACM CHI Conference on Human Factors in Computing Systems'', pp. 616-621. === January 4 (Wednesday): DUE: Class Checklist === '''Required Task:''' Complete [https://canvas.uw.edu/courses/1612238/pages/class-setup-checklist the class setup checklist]. This will likely take most of you 30-90 minutes so please plan in advance. As with most other assignments, you must complete this task by 11:59pm Seattle time. === January 5 (Thursday): Motivation (Part I), Yelp === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6bf2d51a-a3ff-447a-aded-af7a00317219 Class Preview] [7m44s] ''← Start Here'' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=41303f96-bd8f-4711-ad4f-af79016ab5b1 Motivation and Incentives 1 (Part 1/3): Introduction and Framing] [13m38s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c340e873-7817-4fbc-95d5-af79016af970 Motivation and Incentives 1 (Part 2/3): Motivating Participation through Asking] [9m54s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d746183d-3900-48ff-8220-af79016b3000 Motivation and Incentives 1 (Part 3/3): Intrinsic and Extrinsic Motivators] [20m53s] * [https://www.ted.com/talks/erin_marie_saltman_how_young_people_join_violent_extremist_groups_and_how_to_stop_them Extremist communities online] [11:30] * [https://www.ted.com/talks/sally_woellner_dark_patterns_how_design_seeks_to_control_us Dark patterns] [10:07] '''Resources:''' * [https://canvas.uw.edu/files/100050928/download?download_frd=1 Reading Note #1] (Requires Canvas access) ''← looking for the prep questions that will be used for the cold call? They're in here!'' * [https://canvas.uw.edu/files/100064175/download?download_frd=1 Class Preview Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/100009984/download?download_frd=1 Motivation Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/100485701/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=de6006ca-dcbc-4478-8521-af8101326729 Class Video Recording] (Requires Canvas access) '''Required Reading:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 2, pg 21-40 (Sections 1-3) * [Case] Modi, Maulik. 2019. “Yelp — What Happened!!” Medium. December 1, 2019. https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235. {{avail-free|https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235}} * [Case] Parikh, Anish A., Carl Behnke, Doug Nelson, Mihaela Vorvoreanu, and Barbara Almanza. 2015. “A Qualitative Assessment of Yelp.Com Users’ Motivations to Submit and Read Restaurant Reviews.” Journal of Culinary Science & Technology 13 (1): 1–18. https://doi.org/10.1080/15428052.2014.952474. {{avail-canvas|https://canvas.uw.edu/files/100009976/download}} * [Case] Stone, Madeline. 2014. “Elite Yelpers Hold Immense Power, and They Get Treated like Kings by Bars and Restaurants Trying to Curry Favor.” Business Insider. August 22, 2014. https://www.businessinsider.com/how-to-become-yelp-elite-2014-8. {{avail-free|https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}} * [Case] Ha, Anthony. 2017. “Yelp Launches New Feature for Asking and Answering Questions about Any Business.” TechCrunch (blog). February 14, 2017. http://social.techcrunch.com/2017/02/14/yelp-q-and-a/. {{avail-free|http://social.techcrunch.com/2017/02/14/yelp-q-and-a/}} '''Optional Reading:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 1, pg 1-17 * "Algorithms and Invisibility: My Interview with Kandis" Safiya Umoja Noble, from her book Algorithms of Oppression p. 172-179 (example of Yelp and harms to a small Black woman-run business) [https://ebookcentral.proquest.com/lib/washington/reader.action?docID=4834260&ppg=189 UW Library Ebook] === January 6 (Friday): Wikipedia Task #1 DUE === Details are on the [[#Wikipedia Task #1|section of this page describing the assignment]]. <!-- If you're feeling overwhelmed, frustrated, or confused, [https://canvas.uw.edu/files/86275865/download?download_frd=1| take a look at the document about succeeding in this course]. --> === January 10 (Tuesday): Motivation (Part II), Twitch === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=271d4082-62a5-461e-a07c-af7f002539ff Class Preview] [2m25s] ''← Start Here'' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2d59ba5c-7098-4346-b579-af7f00194196 Motivation and Incentives (Part II) 1/3): Gaming the system] [17m51s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f483537b-dd59-48aa-bbb9-af7f0018f397 Motivation and Incentives (Part II) 2/3): Motivation crowding and group dynamics] [15m09s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bd125cc8-06a3-4ff0-890a-af7f00191949 Motivation and Incentives (Part II) 3/3): Takeaways] [5m02s] * [Case] [https://www.ted.com/talks/emmett_shear_what_streaming_means_for_the_future_of_entertainment Twitch co-founder Emmett Shear] [14m46s] '''Resources:''' * [https://canvas.uw.edu/files/100413004/download?download_frd=1 Reading Note #2] (Requires Canvas access) * [https://canvas.uw.edu/files/100009982/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/100726845/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b6d5239a-8cc2-49b9-8bc8-af86013e1415Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 2, pg 41-70 (Sections 4-7) For the case, we're going to talk about [[:wikipedia:Twitch (service)|Twitch]]: * [Case] Clark, Taylor. 2017. “How to Get Rich Playing Video Games Online.” New Yorker, November 13, 2017. https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online. {{avail-free|https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online}} * [Case] Hernandez, Patricia. 2018. “The Twitch Streamers Who Spend Years Broadcasting to No One.” The Verge. July 16, 2018. https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community. {{avail-free|https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community}} * [Case] “The Differences Between Twitch Partner and Affiliate Programs.” 2019. GameOnAire (blog). April 5, 2019. https://gameonaire.com/differences-between-partner-affiliate-twitch/. {{avail-free|https://gameonaire.com/differences-between-partner-affiliate-twitch/}} * [Case] “Achievements.” n.d. Twitch. Accessed January 7, 2020. https://help.twitch.tv/s/article/achievements?language=en_US. {{avail-free|1=https://help.twitch.tv/s/article/achievements?language=en_US}} * [Case] Grayson, Nathan. 2018. “Twitch Partners Feeling Burned After Affiliates Receive Features That Took Them Years To Earn.” Kotaku. June 14, 2018. https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027. {{avail-free|https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027}} '''Optional Readings:''' * Kerr, Steven. 1975. "On the Folly of Rewarding A, While Hoping for B", The Academy of Management Journal, Vol. 18, No. 4 (Dec., 1975), pp. 769-783 (15 pages) {{avail-free|https://www.jstor.org/stable/255378}} * https://en.wikipedia.org/wiki/Gaming_the_system * Greezy, Uri, and Rustichini, Aldo. (2000) "A Fine is a Price" The Journal of Legal Studies. Vol. 29, No. 1 (January 2000), pp. 1-17 (18 pages) {{avail-free|https://www.jstor.org/stable/10.1086/468061}} * https://en.wikipedia.org/wiki/Motivation_crowding_theory * Willer, Robb (2009) "Groups Reward Individual Sacrifice: The Status Solution to the Collective Action Problem" American Sociological Review Volume 74, Issue 1 {{avail-free|https://www.jstor.org/stable/27736046}} === January 12 (Thursday): Commitment I, Reddit === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bc8d6c0e-c63c-4244-a1ce-af82001f9ef0 Class Preview] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=03c8f08b-f404-4f1b-bf85-af81000fe6cf Commitment Part 1 (1/3): Introduction and Identity] [18m06s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=43b554ec-db8b-4241-ba53-af8100102b26 Commitment Part 1 (2/3): Bonds] [11m20s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b66ae033-5bb1-47ec-91d5-af8100105c96 Commitment Part 1 (3/3): Normative and needs-based] [19m01s] * [https://www.youtube.com/watch?v=4UQhEeDoIIE&ab_channel=ACMSIGCHI Platformed Racism in Reddit] ''Please note, this video includes racist discourse.'' '''Resources:''' * [https://canvas.uw.edu/files/100414255/download?download_frd=1 Reading Note #3] (Requires Canvas access) * [https://canvas.uw.edu/files/100726844/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3e34843b-bc3f-40db-b16c-af8801316ac5 Class Video Recording] (Requires Canvas access) * [https://canvas.uw.edu/files/100009980/download?download_frd=1 Lecture Slides] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 3, pg 77-102 (Section 1) In this case, we're going to be looking at five different "subreddit" communities within Reddit. In some of these cases, there is an enormous amount of material on the pages and subpages. Poke around for 10 minutes or so (please don't feel obligates to look longer than that, and don't read materials you find upsetting!) until you get a sense for who is participating and how and why people build commitment to the site such that you will be comfortable answering the questions in the reading note. Please ''do not'' post on the sites or disrupt them in any way. We're guests in their communities and you only need to look: * [Case] [https://www.reddit.com/r/aww/ /r/aww] — "Things that make you go AWW! -- like puppies, bunnies, babies, and so on..." * [Case] [https://www.reddit.com/r/udub/ /r/udub] — "the unofficial subreddit of the University of Washington" * [Case] [https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] — "the active Reddit community for Seattle, Washington and the Puget Sound area" * [Case] [https://www.reddit.com/r/AmItheAsshole/ /r/AmITheAsshole aka /r/AITA] — "a catharsis for the frustrated moral philosopher in all of us" * [Case] [https://www.reddit.com/r/DemonSlayerAnime/ r/DemonSlayerAnime] -- "A community dedicated to Demon Slayer: Kimetsu no Yaiba..." '''Optional Readings:''' Qunfang Wu, Louisa Kayah Williams, Ellen Simpson, and Bryan Semaan. 2022. Conversations About Crime: Re-Enforcing and Fighting Against Platformed Racism on Reddit. Proc. ACM Hum.-Comput. Interact. 6, CSCW1, Article 54 (April 2022), 38 pages. https://doi.org/10.1145/3512901 {{avail-canvas|https://canvas.uw.edu/files/100398868/download}} === January 13 (Friday): Wikipedia Task #2 DUE === Details on the assignment are on the [[#Wikipedia Task #2|section of this page describing the assignment]]. <!-- A template to help you think about how to improve an article [https://canvas.uw.edu/files/86587073/download?download_frd=1 is posted here]. An article you know how to improve is a great choice for the next phase of this project, where you'll put your plan into practice! [requires Canvas access] --> ===January 17 (Tuesday): Commitment II, Facebook & Twitter=== '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=cc1ab259-c999-4d32-904e-af85006961c8 Class Preview] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=697ac169-048e-4f42-ac4d-af85006ae483 Commitment (Part 4/6): Group Size] [24m24s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7be63c48-f5bb-4bdd-add2-af85006b2120 Commitment (Part 5/6): Lock-in and more on need-based] [17m40s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=68b8d05c-9294-4bad-bbdb-af85006b60f7 Commitment (Part 6/6): Trade-offs between engagement and commitment] [7m41s] '''Resources:''' * [https://canvas.uw.edu/files/100544880/download?download_frd=1 Reading Note #4] (Requires Canvas access) * [https://canvas.uw.edu/files/100548419/download?download_frd=1 Class Preview Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/100009983/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/101079397/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0964f232-09a1-406b-90bc-af8d013baa73 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 3, pg 102-115 (Sections 2 - 4) * [Case] Ravenscraft, Eric. 2020. "[https://www.wired.com/story/how-to-spot-avoid-dark-patterns/ How to Spot--and Avoid--Dark Patterns on the Web]" Wired. July 29, 2020. * [Case] Romano, Aja. 2018. “[https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult How Facebook Made It Impossible to Delete Facebook].” Vox. March 22, 2018. * [Case] Feiner, Lauren. 2021. "[https://www.cnbc.com/2021/04/19/facebook-expands-the-types-of-data-users-can-transfer-to-other-services.html Facebook Expands the Types of Data Users Can Transfer to Other Services]." CNBC. April 19, 2021. * [Case] Choudary, Sangeet Paul. 2014. “[https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/ Reverse Network Effects: Why Today’s Social Networks Can Fail as They Grow Larger].” Wired, March 13, 2014. * [Case] Peters, Jay. 2022. "[https://www.theverge.com/2022/12/15/23512113/twitter-blocking-mastodon-links-elon-musk-elonjet Twitter is blocking links to Mastodon]" The Verge. December 15, 2022. === January 19 (Thursday): Norms and Regulation I, Codes of Conduct and Toxicity === '''Lectures:''' (watch ''before'' class) Please note that Dr. Hill discusses norms in the context of software projects quite a bit -- but our case will return our attention to two environments we've visited before, Yelp and Reddit. If you're interested in the software case, the materials are in the optional section. * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7ba250b3-42df-4b39-ac94-af88017eff35 Class Preview] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4efe44fc-709d-4925-aac0-af880170af09 Norms and Regulation I (Part 1/4): Introduction] [8m17s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b7c47aa1-75f3-4bc3-8811-af880170e082 Norms and Regulation I (Part 2/4): What are norms?] [9m11s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=32b3b7c3-47d9-45e1-b4b0-af8801711f90 Norms and Regulation I (Part 3/4): Descriptive norms] [18m54s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7ddcbd5b-52d4-4e72-8ed3-af8801714f8f Norms and Regulation I (Part 4/4): Injunctive norms] [12m32s] '''Resources:''' * [https://canvas.uw.edu/files/100842495/download?download_frd=1 Reading Note #5] (Requires Canvas access) * [https://canvas.uw.edu/files/100009995/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/100724292/download?download_frd=1 Class Preview] (Requires Canvas access) * [https://canvas.uw.edu/files/101395127/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=cbf9a752-ad17-482a-a0dd-af8f01312b00 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 125-140 (Sections 1-3) * [Case] The posted rules widget for the 5 subreddits we examined, located in a box on the right side of the subreddit page. **[https://www.reddit.com/r/aww/ /r/aww] **[https://www.reddit.com/r/udub/ /r/udub] **[https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] **[https://www.reddit.com/r/AmItheAsshole/ /r/AmITheAsshole aka /r/AITA] **[https://www.reddit.com/r/DemonSlayerAnime/ r/DemonSlayerAnime] * [Case] [https://www.yelp.com/guidelines Yelp's guidelines] -- hit 'expand all' to see the full list * [Case] Courtney Miller, Sophie Cohen, Bogdan Vasilescu, Christian Kästner. 2022. “Did You Miss My Comment or What?” Understanding Toxicity in Open Source Discussions. In 44th International Conference on Software Engineering (ICSE ’22), May 21–29, 2022, Pittsburgh, PA, USA. ACM, New York, NY, USA, 13 pages. [https://doi.org/10.1145/3510003.3510111 Downloadable Article] '''Optional Readings:''' * [https://en.wikipedia.org/wiki/Code_of_Hammurabi Code of Hammurabi] If you'd like to learn more about codes of conduct in free software communities, check out: * [Case] Tourani, Parastou, Bram Adams, and Alexander Serebrenik. 2017. “Code of Conduct in Open Source Projects.” In 2017 IEEE 24th International Conference on Software Analysis, Evolution and Reengineering (SANER), 24–33. https://doi.org/10.1109/SANER.2017.7884606. {{avail-uw|https://doi.org/10.1109/SANER.2017.7884606}} If you'd like to look at what some of these codes of conduct include, check out: * [Case] [https://www.ruby-lang.org/en/conduct/ Ruby Code of Conduct] (For context, you can read more about Ruby on the [[:wikipedia:Ruby (programming language)|Ruby Wikipedia article]] if you are curious.) * [Case] [https://ubuntu.com/community/code-of-conduct Ubuntu Code of Conduct] (For context, you can read more about Ubuntu on the [[:wikipedia:Ubuntu|Ubuntu Wikipedia article]] if you are curious.) * [Case] [https://wiki.gnome.org/action/show/Foundation/CodeOfConduct GNOME Code of Conduct]. The code also references and, in a sense, includes the following sub-pages: ** [https://wiki.gnome.org/Foundation/CodeOfConduct/ReporterGuide Procedure for reporting Code of Conduct incidents] ** [https://wiki.gnome.org/Foundation/CodeOfConduct/ModeratorProcedures GNOME Code of Conduct moderator procedures] (less important but worth skimming) ** [https://wiki.gnome.org/Foundation/CodeOfConduct/CommitteeProcedures GNOME Code of Conduct committee procedures] (less important but worth skimming) === January 20 (Friday): DUE: Wikipedia Task #3 === Details on the assignment are on the [[#Wikipedia Task #3|section of this page describing the assignment]]. === January 24 (Tuesday): Norms and Regulation (Part II), Trolls and Spammers and N00bs Oh My === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b272d769-8d8a-4c60-8ef3-af8d001be5da Class Preview] [4m26s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3b072153-e1e3-4197-ad29-af8801719151 Norms and Regulation Part 2, 1/3 -- Threats] [20m07s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=86fd2bc3-8f67-48b9-a409-af880171bd64 Norms and Regulation Part 2, 2/3 -- Responses] [22m05s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5f20e7c8-c7ce-4c8b-af3f-af880171e4d1 Norms and Regulation Part 2, 3/3 -- Collateral Damage] [6m41s] * [https://www.youtube.com/watch?v=mLyOj_QD4a4 Leeroy Jenkins] — Extra video mentioned in lecture (Youtube) '''Resources:''' * [https://canvas.uw.edu/files/100842110/download?download_frd=1 Reading Note #6] (Requires Canvas access) * [https://canvas.uw.edu/files/100009996/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/100842993/download?download_frd=1 Preview Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/101395126/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6dd48813-783a-4c77-be67-af9401317610 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 140-170 (Sections 4-5) * [Case Part 1] Trolls in Gaming. ** Blizzard Vows Tougher Policies to Punish Overwatch Trolls. (2017) Kyle Orland. Ars Technica. https://arstechnica.com/gaming/2017/08/blizzard-vows-tougher-policies-to-punish-overwatch-trolls/ ** Overwatch PS4 troll attempts to extort money from teammates, raising questions about Blizzard’s report system (2017) Gaetano Prestia. Fenix Bazaar. https://fenixbazaar.com/2017/03/30/overwatch-ps4-troll-attempts-to-extort-money-from-teammates-raising-questions-about-blizzards-report-system/ ** Overwatch Trolls Using Bug That Could Damage Players Hardware. (2021) Olivia Richman. Win.gg. https://win.gg/news/overwatch-trolls-using-bug-that-could-damage-players-hardware/ * [Case Part 2] Spam in Wikipedia ** Wikipedia Policy about Spam: https://en.wikipedia.org/wiki/Wikipedia:Spam ** North Face Edited Wikipedia's Photos. Wikipedia Wasn't Happy. (2019) Sarah Mervosh. https://www.nytimes.com/2019/05/30/business/north-face-wikipedia-leo-burnett.html (also included in lecture video) * [Case Part 3] Confused newcomers ** It's September, Forever (2015) Jason Koebler. Vice.com. https://www.vice.com/en/article/nze8nb/its-september-forever ** Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[[https://doi.org/10.1145/2858036.2858356 Available through UW libraries]]'' '''Optional Readings:''' * Lampe, Cliff, and Paul Resnick. 2004. “Slash(Dot) and Burn: Distributed Moderation in a Large Online Conversation Space.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 543–550. CHI ’04. New York, NY: ACM. https://doi.org/10.1145/985692.985761. {{avail-uw|https://doi.org/10.1145/985692.985761}} * Know Your Meme, 2014, [http://knowyourmeme.com/memes/rules-of-the-internet Rules of the Internet] === January 26 (Thursday): Newcomers I, Zooniverse === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9eb88428-f840-4ffe-933f-af9000283c44 Newcomers Part 1 (1/3): Introduction] [11m53s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b61475dc-eef1-461d-8b5a-af900028723c Newcomers Part 1 (2/3): Recruitment] [15m09s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ce47eabc-2c4c-45cf-aa96-af900028a3e8 Newcomers Part 1 (3/3): Selection] [14m23s] '''Resources:''' * [https://canvas.uw.edu/files/100990935/download?download_frd=1 Reading Note #7] (Requires Canvas access) * [https://canvas.uw.edu/files/100009999/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/101395124/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d96a81f1-6971-4fe8-8e7a-af9601415c50 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 5, pg 179-205 (Sections 1-2) We're going to look at the citizen science community [[:wikipedia:Zooniverse|Zooniverse]]: * [Case] Visit [https://www.zooniverse.org/ Zooniverse] and create an account. Then visit the [https://www.zooniverse.org/projects Zooniverse project website] and pick a project that interests you. Spend 10-15 minutes on the site figure out how it works and make sure you both do a few tasks and look at the "Talk" or discussion and commenting features of each site. * [Case] Mugar, Gabriel, Carsten Østerlund, Katie DeVries Hassman, Kevin Crowston, and Corey Brian Jackson. 2014. “Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation through Practice Proxies in Online Citizen Science.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 109–119. CSCW ’14. Baltimore, Maryland, USA: Association for Computing Machinery. https://doi.org/10.1145/2531602.2531721. {{avail-uw|https://doi.org/10.1145/2531602.2531721}} {{avail-free|https://crowston.syr.edu/sites/crowston.syr.edu/files/paper_revised%20copy%20to%20post.pdf}} '''Optional Readings:''' * Huang, Shih-Wen, Minhyang (Mia) Suh, Benjamin Mako Hill, and Gary Hsieh. 2015. “How Activists Are Both Born and Made: An Analysis of Users on Change.Org.” In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI ’15), 211–220. New York, New York: ACM Press. https://doi.org/10.1145/2702123.2702559. ''[[https://doi.org/10.1145/2702123.2702559Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/huang_suh_hill_hsieh-changeorg_born_made-CHI2015-preprint.pdf}} * Shaw, Aaron, and Benjamin Mako Hill. 2014. “Laboratories of Oligarchy? How the Iron Law Extends to Peer Production.” Journal of Communication 64 (2): 215–38. https://doi.org/10.1111/jcom.12082. ''[[https://doi.org/10.1111/jcom.12082 Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/shaw_hill-laboratories_of_oligarchy-DRAFT.pdf}} === January 27 (Friday): DUE: Wikipedia Task #4 === Details on the assignment are on the [[#Wikipedia Task #4|section of this page describing the assignment]]. === January 31 (Tuesday): Newcomers II, Explosive Growth and Going Viral. Case: Reddit and Twitter === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a52d6cda-2deb-4a59-8387-af94005cf25d Class Preview] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5fc30bb2-8c21-4eff-9151-af92015668c2 Newcomers II (Part 1/3): Protection and socialization] [16m27s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=67a161bf-c085-4ac8-bfaf-af920156afa9 Newcomers II (Part 2/3): Retaining new users] [14m00s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=af2eab64-bff3-4fa5-8e0a-af920156f58f Newcomers II (Part 3/3): Concluding thoughts] [14m02s] * [Case] Kevin Allocca from YouTube [https://www.ted.com/talks/kevin_allocca_why_videos_go_viral Why videos go viral], TedYouth2011. * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c609072e-1571-4b4b-9ec8-af94005e1246 Growth and Explosive Growth] [9m09s] '''Resources:''' * [https://canvas.uw.edu/files/101086657/download?download_frd=1 Reading Note #8] (Requires Canvas access) * [https://canvas.uw.edu/files/100009998/download?download_frd=1 Newcomers II Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/101160062/download?download_frd=1 Growth Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/101889468/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=10f4c956-4008-4e6a-8cad-af9b01313c83 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 5, pg 205-223 (Sections 3-6) * Baker-White, Emily (2022) [https://www.forbes.com/sites/emilybaker-white/2023/01/20/tiktoks-secret-heating-button-can-make-anyone-go-viral/?sh=4271c4e76bfd TikTok's Secret 'Heating' Button Can Make Anyone Go Viral] * [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael S. Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” In Eleventh International AAAI Conference on Web and Social Media. Palo, Alto, CA: AAAI Press. https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628. ''[[https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628 Available through UW libraries]]'' '''Be sure to read the 10-page PDF, not just the abstract''' * [Case] “This Is Damn Slick!” Estimating the Impact of Tweets on Open Source Project Popularity and New Contributors. Fang, H., Lamba, H., Herbsleb, J., and Vasilescu, B. International Conference on Software Engineering, ICSE, ACM (2022). https://doi.org/10.1145/3510003.3510121 ''[[https://doi.org/10.1145/3510003.3510121 Available through UW libraries]]'' * [Case] You might also reference the article we already read about default subreddits and /r/NoSleep: Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[[https://doi.org/10.1145/2858036.2858356 Available through UW libraries]]'' === February 2 (Thursday): Anonymity and Identity Online === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=55a679d4-f8e4-4e62-94cd-af940069d84b Anonymity in Communication Studies: Overview and History] [13m] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c894f4aa-5813-45bd-94dd-af94006a2f32 Anonymity and Facets of Identifiability] [10m30s] * [https://www.youtube.com/watch?v=8jNMzHB-f-s&ab_channel=KayleaChampion What's anonymity worth?] [7m20s] Conference talk from Kaylea Champion (MozFest 2022) * [https://www.ted.com/talks/christopher_moot_poole_the_case_for_anonymity_online TED Talk: Christopher Poole describing 4chan] [11m8s] * [https://www.ted.com/talks/jamie_bartlett_how_the_mysterious_dark_net_is_going_mainstream TED Talk: Jamie Bartlett and the Dark Web] [13m48s] '''Resources:''' * [https://canvas.uw.edu/files/101161476/download?download_frd=1 Reading Note #9] (Requires Canvas access) * [https://canvas.uw.edu/files/100010023/download?download_frd=1 Lecture Slides Part 1] and [https://canvas.uw.edu/files/100010023/download?download_frd=1 Lecture Slides Part 2] (Requires Canvas access) * [https://canvas.uw.edu/files/101889463/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=45ea9aff-2d69-488c-9957-af9d012fddee Class Video Recording] (Requires Canvas access) '''Required Readings:''' * Andrea Forte, Nazanin Andalibi, and Rachel Greenstadt. 2017. Privacy, Anonymity, and Perceived Risk in Open Collaboration: A Study of Tor Users and Wikipedians. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW '17). Association for Computing Machinery, New York, NY, USA, 1800–1811. DOI:https://doi.org/10.1145/2998181.2998273 {{avail-uw|https://doi.org/10.1145/2998181.2998273}} '''Optional Readings''' * Hill, B. M., & Shaw, A. (2021). The Hidden Costs of Requiring Accounts: Quasi-Experimental Evidence From Peer Production. Communication Research, 48(6), 771–795. https://doi.org/10.1177/0093650220910345 {{avail-uw|https://doi.org/10.1177/0093650220910345}} * Anonymous, To Reveal or Not to Reveal: A Theoretical Model of Anonymous Communication, Communication Theory, Volume 8, Issue 4, 1 November 1998, Pages 381–407, https://doi.org/10.1111/j.1468-2885.1998.tb00226.x {{avail-uw|https://doi.org/10.1111/j.1468-2885.1998.tb00226.x}} * [https://www.ted.com/talks/will_cathcart_the_future_of_digital_communication_and_privacy TED Talk: Will Cathcart and Whatsapp] [18m44s] === February 3 (Friday): DUE: Wikipedia Task #5 === Details on the assignment are on the [[#Wikipedia Task #5|section of this page describing the assignment]]. === February 7 (Tuesday): Creating New Communities I, Case: StackExchange and Reddit === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a2d79e64-cfee-41e3-a3be-af9a0142fb29 Creating New Communities I (Part 1/3): Introduction] [13m33s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c16d739a-4278-4a3e-8960-af9a01435610 Creating New Communities I (Part 2/3): Scope] [19m56s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=897cebbb-db11-4b73-8a0b-af9a0143a405 Creating New Communities I (Part 3/3): Utility Model of Creation] [20m22s] '''Resources:''' * [https://canvas.uw.edu/files/101447138/download?download_frd=1 Reading Note #10] (Requires Canvas access) * [https://canvas.uw.edu/files/100010003/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/101889459/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=aecd4a4a-1c76-4999-a175-afa201316bbc Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 6, pg 231-248 (Sections 1-2) * [Case] [https://en.wikipedia.org/wiki/Stack_Exchange Stack Exchange article on Wikipedia] and [https://stackexchange.com/sites list of sites] * [Case] [https://area51.stackexchange.com/ Area 51] (Click through and explore 5-6 proposals at different stages) * [Case] [https://area51.stackexchange.com/faq Area 51 FAQ] * [Case] [https://www.digitaltrends.com/computing/how-to-create-your-own-subreddit/ How to Create a Subreddit] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:Articles_for_creation Articles for Creation] === February 9 (Thursday): Creating New Communities II, Almost Wikipedia and Open Humans === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4710bd2d-3aca-49d8-bf49-af9a0143e939 Creating New Communities II: Almost Wikipedia] [15m52s] '''Resources:''' * [https://canvas.uw.edu/files/101591256/download?download_frd=1 Reading Note #11] (Requires Canvas access) * [https://canvas.uw.edu/files/100010003/download?download_frd=1 Lecture Slides - scroll to the end] (Requires Canvas access) * [https://canvas.uw.edu/files/102650801/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=44352098-307a-47e2-a376-afa40130c3a6 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 6, pg 248-276 (Sections 3-4) * [Case] Gordon-McKeon, Shauna. 2014. “Open Projects: Open Humans.” Blog. Center for Open Science: Open Science Collaboration. June 5, 2014. http://osc.centerforopenscience.org/2014/06/05/op-open-humans/. * [Case] Greshake Tzovaras, Bastian, Misha Angrist, Kevin Arvai, Mairi Dulaney, Vero Estrada-Galiñanes, Beau Gunderson, Tim Head, et al. 2019. “Open Humans: A Platform for Participant-Centered Research and Personal Data Exploration.” GigaScience 8 (6). https://doi.org/10.1093/gigascience/giz076 {{avail-free|https://doi.org/10.1093/gigascience/giz076}} * [Case] You should spend at least 20 minutes browsing the [https://www.openhumans.org/ Open Humans website] including [https://www.openhumans.org/about/ their about page], [http://blog.openhumans.org/ their blog], [https://www.openhumans.org/community-guidelines/ their community guidelines], and so on. Whatever you need to speak confidently about how they can more effectively build a community! * Bilton, Nick. “[http://www.nytimes.com/2013/10/13/magazine/all-is-fair-in-love-and-twitter.html?pagewanted=all All Is Fair in Love and Twitter].” The New York Times, October 9, 2013, sec. Magazine. '''Optional Readings:''' * Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013. === February 10 (Friday): DUE: Wikipedia Task #6 === Details are on the [[#Wikipedia Task #6|section of this page describing the assignment]]. <!-- Here's a [https://canvas.uw.edu/files/88036220/download?download_frd=1|writing strategy guide] that might help you get started or keep moving if you are stuck with the writing assignment. --> === February 12 (Sunday): DUE: Wikipedia Task #7 === Details are on the [[#Wikipedia Task #7|section of this page describing the assignment]]. === February 14 (Tuesday): Wikipedia Assignment Debrief === In the first part of class we'll talk about the assignments. In the second part of class, we'll talk about the case. '''Resources:''' * [https://canvas.uw.edu/files/101772514/download?download_frd=1 Reading Note 12] (Requires Canvas access) * [https://canvas.uw.edu/files/102650740/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/102651000/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=95e3a6f2-cc9a-4364-837a-afa9013181a8 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} {{avail-free|1=http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.307.1301&rep=rep1&type=pdf}} * [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 1785–1799. CSCW ’17. New York, NY: ACM. https://dl.acm.org/doi/abs/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}} '''Optional Readings:''' * Halfaker, Aaron, R. Stuart Geiger, and Loren G. Terveen. 2014. “Snuggle: Designing for Efficient Socialization and Ideological Critique.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 311–320. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557313. {{avail-uw|https://doi.org/10.1145/2556288.2557313}} * Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In Proceedings of the 14th International Symposium on Open Collaboration, 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}} === February 16 (Thursday) Hacker and Modding Communities === '''Resources:''' * [https://canvas.uw.edu/files/101839914/download?download_frd=1 Reading Note #13] (Requires Canvas access) * [https://canvas.uw.edu/files/100010017/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/102651048/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=538bb8a0-dc58-41d6-bc93-afab013116ca Class Video Recording Part 1] [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8140dce1-38cc-4e71-9979-afab013557d2 Part 2] (Requires Canvas access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bcb34d52-59f0-485d-8cf1-afa300366295 Hackers (Part 1/3): Introduction] [23m27s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0cf48ef9-9502-4a4c-bf1c-afa30036dbb5 Hackers (Part 2/3): CHDK Part 1] [17m47s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=32544038-1f96-4004-bc50-afa3003717d5 Hackers (Part 3/3): CHDK Part 2] [12m31s] '''Required Readings:''' * [Case] [https://en.wikipedia.org/wiki/DIGIC#Custom_firmware CHDK description in Wikipedia] * [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” The New York Times, May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-uw|https://www.proquest.com/docview/346072852/fulltext/A244EAAB8E9B4524PQ}} * [Case] C.H.D.K. Wiki Take a look at the [https://chdk.fandom.com/wiki/CHDK CHDK home page] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works. * [Case] [https://en.wikipedia.org/wiki/Nexus_Mods Nexus Mods Wikipedia Page] * [Case] Nexus Mods. Take a look at the [https://www.nexusmods.com/ home page] of Nexus Mods and get a sense of what this community is about. * [Case] Analysis of Nexus Mods -- Lee, D., Lin, D., Bezemer, CP. et al. Building the perfect game – an empirical study of game modifications. Empir Software Eng 25, 2485–2518 (2020). [https://doi.org/10.1007/s10664-019-09783-w Free download] '''Optional Readings:''' * Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” Esquire Magazine, October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box. {{avail-free|https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box}} {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}} * Mollick, Ethan. “Tapping into the Underground.” MIT Sloan Management Review 46, no. 4 (2005): 21. [[http://sloanreview.mit.edu/article/tapping-into-the-underground/ Available through UW Libraries]] * Mollick, Ethan. “The Engine of the Underground: The Elite-Kiddie Divide.” SIGGROUP Bull. 25, no. 2 (2005): 23–27. [[http://portal.acm.org/citation.cfm?id=1067721.1067726 Available through UW Libraries]] * Scacchi, Walt. “Computer Game Mods, Modders, Modding, and the Mod Scene.” First Monday 15, no. 5 (2010). [http://firstmonday.org/ojs/index.php/fm/article/view/2965 free download] === February 17 (Friday): DUE: Community Identification === Details are on the [[#Community Identification]] section of this page. === February 21 (Tuesday): Visual Communication Part 1: Authenticity -- Case: Instagram, Pinterest, and BeReal === '''Lectures (watch ''before'' class)''' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7a2ea91a-f84f-412e-b56b-afaa007455d3 Authenticity Part 1] [10m35s] What is authenticity? What is visual communication? * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=288e3c01-e481-4c8e-8073-afab006df477 Authenticity Part 2] [43m21s] How do we design communities for authenticity? Do visual dimensions help? '''Resources''' * [https://canvas.uw.edu/files/102233592/download?download_frd=1 Reading note #14] * [https://canvas.uw.edu/files/102256861/download?download_frd=1 Slides for Part 1 of the lecture] * [https://canvas.uw.edu/files/102256789/download?download_frd=1 Slides for Part 2 of the lecture] * [https://canvas.uw.edu/files/102651391/download?download_frd=1 Case Boards] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8b5d7e2c-3dcd-478b-8ed4-afb00130b19a Class Recording] * [https://canvas.uw.edu/files/102651367/download?download_frd=1 Class Slides] '''Required Readings:''' * Eun-Ju Lee, Authenticity Model of (Mass-Oriented) Computer-Mediated Communication: Conceptual Explorations and Testable Propositions, Journal of Computer-Mediated Communication, Volume 25, Issue 1, January 2020, Pages 60–73, https://doi.org/10.1093/jcmc/zmz025 * [Case] Christopher R Darr, Erin F Doss, The Fake One is the Real One: Finstas, Authenticity, and Context Collapse in Teen Friend Groups, Journal of Computer-Mediated Communication, Volume 27, Issue 4, July 2022, zmac009, https://doi.org/10.1093/jcmc/zmac009 * [Case] BeReal and the Doomed Quest for Online Authenticity. Brooke Erin Duffy and Ysabel Gerrard. Aug 5, 2022. https://www-wired-com.offcampus.lib.washington.edu/story/bereal-doomed-online-authenticity/ * [Case] Are we ever authentically ourselves on the internet? Terry Nguyen. May 17, 2022. https://www.vox.com/the-goods/23075161/bereal-app-authenticity-posting-self '''Optional Readings''' * Walther, J. B. (1996). Computer-Mediated Communication: Impersonal, Interpersonal, and Hyperpersonal Interaction. Communication Research, 23(1), 3–43. https://doi.org/10.1177/009365096023001001 * Salisbury, M., & Pooley, J. (2017). The #nofilter Self: The Contest for Authenticity among Social Networking Sites, 2002–2016. Social Sciences, 6(1), 10. https://doi.org/10.3390/socsci6010010 === February 23 (Thursday): Visual Communication Part 2: Short Form Videos and Moderation. Case: Tiktok === '''Lectures''' (watch '''before''' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f779cced-bed7-4996-a081-afac01562385 Short Form Videos and Moderation] [21m33s] (available via Canvas) '''Resources''' * [https://canvas.uw.edu/files/102480310/download?download_frd=1 Reading Note 15] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=111613f2-4c0f-4744-be91-afb201306c79 Class Recording Part 1] and [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7f062498-d89e-424d-b865-afb2013f4f5a Part 2] * [https://canvas.uw.edu/files/102651596/download?download_frd=1 Case Boards] * [https://canvas.uw.edu/files/103530813/download?download_frd=1 Lecture Slides] '''Required Readings''' * https://en.wikipedia.org/wiki/TikTok * Kristen Barta and Nazanin Andalibi. 2021. Constructing Authenticity on TikTok: Social Norms and Social Support on the "Fun" Platform. Proc. ACM Hum.-Comput. Interact. 5, CSCW2, Article 430 (October 2021), 29 pages. [https://doi.org/10.1145/3479574 Available through UW Library] * Jing Zeng, D. Bondy Valdovinos Kaye (2022) From content moderation to visibility moderation: A case study of platform governance on TikTok. Policy & Internet. [https://onlinelibrary.wiley.com/doi/full/10.1002/poi3.287 Available through UW Library] '''Optional Readings''' * GIF history: https://www.vox.com/culture/2017/6/15/15802136/gif-turns-30-evolution-internet-history * Vine history: https://mashable.com/article/vine-archive-website -- check out the video with the 'best Vines of all time' to get a sense of what kind of content lived on vine. === February 28 (Tuesday): Time, Emerging Technology, and Futurism === '''Lectures''' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8d99b9b7-7948-4676-a014-afb20012a86c Overview] [15m51s] * [https://www.ted.com/talks/tom_gruber_how_ai_can_enhance_our_memory_work_and_social_lives?referrer=playlist-what_are_we_really_teaching_ai&autoplay=true Tom Gruber on humanistic AI] [9m37s] * [https://www.ted.com/talks/pratik_shah_how_ai_is_making_it_easier_to_diagnose_disease Pratik Shah on AI and Disease Diagnosis] [4m50s] * [https://www.ted.com/talks/zeynep_tufekci_we_re_building_a_dystopia_just_to_make_people_click_on_ads Zeynep Tufekci on ethical perils in AI] [22m46s] * [https://www.tiktok.com/@professorcasey/video/7201109055337762094 Casey Fiesler's TikTok on Bing ChatGPT] * [https://www.tiktok.com/@professorcasey/video/7200457012109446443 Casey Fiesler's TikTok on Tech Ethics in the News 2023] '''Resources''' * [https://canvas.uw.edu/files/102581474/download?download_frd=1 Reading Note 16] '''Required Readings''' * [https://openai.com/blog/chatgpt/ The front page of ChatGPT] * [https://en.wikipedia.org/wiki/Wikipedia:Wikipedia_Signpost/2023-02-20/Essay Essay in the Wikipedia Newsletter about ChatGPT] * Peters, J. (2023). Reddit thinks AI chatbots will 'complement' human connection, not replace it. ''The Verge'' [https://www.theverge.com/2023/2/10/23594786/reddit-bing-chatgpt-ai-google-search-bard Free online] * Vincent, J. (2022). AI-generated answers temporarily banned on coding Q&A site Stack Overflow. ''The Verge'' [https://www.theverge.com/2022/12/5/23493932/chatgpt-ai-generated-answers-temporarily-banned-stack-overflow-llms-dangers Free online] * Ross, Sage (2023). ChatGPT, Wikipedia, and student writing assignments [https://wikiedu.org/blog/2023/02/21/chatgpt-wikipedia-and-student-writing-assignments/ WikiEdu Blog Post] <!-- '''Optional Readings''' --> === March 2 (Thursday): Guest Speaker: Xinya (Cindy) Gong === [https://docs.google.com/document/d/1gaQunxqoiE_PBGPupPUGtkztSRPuAnraf_DEAF0QzNY/edit?usp=sharing Project Overview] To prepare for class, please read the overview of Cindy's project, and think up 2 or 3 questions you might ask her. We'll also have a wrap-up discussion, finishing our Tuesday case discussion as needed and talking through the activities of the 'virtual presentations' portion of the class. === March 7 (Tuesday): No Class Meeting: Spend Time Watching and Giving Feedback on Presentations === <!-- '''Resources:''' * [https://canvas.uw.edu/courses/1612238/assignments/6879164 Presentation Slides Dropbox in Canvas] — Slides are optional but recommended and are due by '''1:30pm before class'''. If you turn in your slides after 1:30pm, I will not have time to put them into the line-up for class. --> '''Resources:''' * [[/Final presentations|Details on the final presentation sessions]] including due dates/times, instructions, and so on. * The poster content should be an overview and preview of your final project. Details on the expectations for the final project are on [[#Final_Projects:_Critical_Analysis_of_Online_Community|the relevant section of this syllabus]]. '''No readings.''' The final classes will be devoted entirely to presentations. === March 9 (Thursday): No Class Meeting: Spend Time Watching and Giving Feedback on Presentations === <!-- '''Resources:''' * [https://canvas.uw.edu/courses/1612238/assignments/6879164 Presentation Slides Dropbox in Canvas] — Slides are optional but recommended and are due by '''1:30pm before class'''. If you turn in your slides after 1:30pm, I will not have time to put them into the line-up for class. --> '''Resources:''' * [[/Final presentations|Details on the final presentation sessions]] including due dates/times, instructions, and so on. * The poster content should be an overview and preview of your final project. Details on the expectations for the final project are on [[#Final_Projects:_Critical_Analysis_of_Online_Community|the relevant section of this syllabus]]. '''No readings.''' The final classes will be devoted entirely to presentations. === March 16 (Thursday): DUE: Final Projects === Details are on the [[#Final Projects: Critical Analysis of Online Community]] section of this page. <!-- == REMOVED MATERIAL == === Innovation Communities === '''Lectures:''' (watch ''before'' class) * [Innovation Communities (Part 1/4): Introduction] [15m14s] {{forthcoming}} * [Innovation Communities (Part 2/4): User Innovation Examples] [23m04s] {{forthcoming}} * [Innovation Communities (Part 3/4): Introduction] [15m12s] {{forthcoming}} * [Innovation Communities (Part 4/4): Introduction] [16m09s] {{forthcoming}} '''Resources:''' * [Week 7 Reading Note] (Requires Canvas access) {{forthcoming}} * [Lecture Slides] (Requires Canvas access) {{forthcoming}} * [Case Boards] (Requires Canvas access) {{forthcoming}} * [Class/Case Screencast] (Requires Canvas access) {{forthcoming}} '''Required Readings:''' * von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5. * [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}} * [Case] Spend some time poking around the [https://www.innocentive.com/ Innocentive website], in particular, read the: ** [https://www.innocentive.com/offering-overview/seeker-faqs/ Innocentive Seeker FAQs] ** [https://www.innocentive.com/our-solvers/faqs/ Innocentive Solver FAQ] — A number of the questions toward the top are the same as the FAQ above so you can skip those! === Understanding Online Community Founders === '''Guest Lectures:''' * [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University) '''Resources:''' * [https://canvas.uw.edu/files/70572182/download?download_frd=1 Week 10 Reading Note] (Requires UW Access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=36dbc1f8-b8f8-4597-bc09-ac7e007409c9 Understanding Online Community Founders (Part 1/3): Introduction] [6m37s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5a22b9a9-bb96-4d59-8695-ac7e007409e7 Understanding Online Community Founders (Part 2/3): Introduction] [23m38s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=74381b39-c782-4525-98a3-ac7e00740a16 Understanding Online Community Founders (Part 3/3): Introduction] [10m17s] '''Required Readings''' * [Case] Kraut, R. E., & Fiore, A. T. (2014). The Role of Founders in Building Online Groups. ''Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing'', 722–732. {{avail-uw|https://doi.org/10.1145/2531602.2531648}} * [Case] Foote, J., Gergle, D., & Shaw, A. (2017). Starting online communities: Motivations and goals of wiki founders. ''Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17)'', 6376–6380. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}. * [Case] Foote, J., & Contractor, N. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}. === Instant Messaging, Group Chat, and Synchronous Communication {{tentative}} === '''Guest Lecturers:''' * [https://www.researchgate.net/profile/Pranav_Malhotra Pranav Malhotra] {{tentative}} * [https://ckiene.org/ Charles Kiene] {{tentative}} '''Resources:''' * [https://canvas.uw.edu/files/62326466/download?download_frd=1 Week 9-1 Reading Note] (Requires Canvas access) * [ Lecture Slides] (Requires Canvas access) * [ Class Video Recording] (Requires Canvas access) * [ Case Boards] (Requires Canvas access) '''Required Readings:''' * Nardi, Bonnie A., Steve Whittaker, and Erin Bradner. 2000. “Interaction and Outeraction: Instant Messaging in Action.” In Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work, 79–88. New York, NY: ACM. https://doi.org/10.1145/358916.358975. {{avail-uw|https://doi.org/10.1145/358916.358975}} {{tentative}} * Ling, Rich, and Chih-Hui Lai. 2016. “Microcoordination 2.0: Social Coordination in the Age of Smartphones and Messaging Apps.” Journal of Communication 66 (5): 834–56. https://doi.org/10.1111/jcom.12251. {{avail-uw|https://doi.org/10.1111/jcom.12251}} * [Case] [https://scratch.mit.edu/ Scratch Online Community] {{tentative}} ** Spend at least 5-10 minutes poking around the Scratch website. Watch the video, click on several projects, try to create a project, create an account if you want, and so on. {{tentative}} ** Try to acquaint yourself with the Scratch community by exploring the [Scratch Wiki] (a project to document Scratch created by users of the community). In particular, check out the pages on [https://en.scratch-wiki.info/wiki/Scratch_Community Scratch Community], the [https://en.scratch-wiki.info/wiki/Moderation Page], [https://en.scratch-wiki.info/wiki/Scratch_Wiki:Table_of_Contents/Website_General Scratch Website General] page. {{tentative}} * [Case] Dasgupta, Sayamindu. 2013. “From Surveys to Collaborative Art: Enabling Children to Program with Online Data.” In Proceedings of the 12th International Conference on Interaction Design and Children, 28–35. IDC ’13. New York, NY: ACM. https://doi.org/10.1145/2485760.2485784. {{avail-uw|https://doi.org/10.1145/2485760.2485784}} {{tentative}} '''Optional Readings:''' * [Case] Jiang, Jialun Aaron, Charles Kiene, Skyler Middler, Jed R. Brubaker, and Casey Fiesler. 2019. “Moderation Challenges in Voice-Based Online Communities on Discord.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 55:1–55:23. https://doi.org/10.1145/3359157. * Kiene, Charles, Jialun “Aaron” Jiang, and Benjamin Mako Hill. 2019. “Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 44:1–44:23. https://doi.org/10.1145/3359146. {{avail-uw|https://doi.org/10.1145/3359146}} === Creative Collaboration {{tentative}} === '''Required Readings:''' * Lessig, Lawrence. Remix: Making Art and Commerce Thrive in the Hybrid Economy. Penguin Press HC, 2008. (Introduction) [[https://archive.org/stream/LawrenceLessigRemix/Remix-o.txt Free Online]] * [Case] Hill, Benjamin Mako, and Andrés Monroy-Hernández. “The Remixing Dilemma The Trade-Off Between Generativity and Originality.” American Behavioral Scientist 57, no. 5 (May 1, 2013): 643–663. [[http://dx.doi.org/10.1177/0002764212469359 Available through UW Libraries]] [[https://mako.cc/academic/hill_monroy-remixing_dilemma-DRAFT.pdf Free Preprint]] * [Case] Buechley, Leah, and Benjamin Mako Hill. Lilly Pad in the Wild: How Hardwareʼs Long Tail is Supporting New Engineering and Design Communities, DIS 2010. [[http://mako.cc/academic/buechley_hill_DIS_10.pdf Free Preprint]] * [Case] [https://www.youtube.com/watch?v=L4a89n4ZJ5w Examples of Lilypad Projects] (Youtube Video) '''Optional Readings:''' * Sinnreich, Aram. Mashed Up: Music, Technology, and the Rise of Configurable Culture. University of Massachusetts Press, 2010. (Excerpts) [Forthcoming in Canvas] * Vaidhyanathan, Siva. Copyrights and Copywrongs: The Rise of Intellectual Property and How It Threatens Creativity. New York: New York University Press, 2001. [Available from Instructor] '''Required Readings:''' * [https://en.wikipedia.org/wiki/Bulletin_board_system Bulletin board system article on Wikipedia]. * [Case] Hafner, K. (1997). [http://www.wired.com/wired/archive/5.05/ff_well_pr.html The epic saga of the WELL]. * [Case] Turner, F. (2005). [http://muse.jhu.edu/journals/technology_and_culture/v046/46.3turner.html Where the counterculture met the new economy: The WELL and the origins of virtual community]. '''Optional Readings:''' This link is missing * Hauben, Michael, Ronda Hauben, and Thomas Truscott. (1997) Netizens: On the History and Impact of Usenet and the Internet. Los Alamitos, Calif: Wiley-IEEE Computer Society Press. [[http://pear.accc.uic.edu/ojs/index.php/fm/article/view/608/529 Chapter 2] and [http://pear.accc.uic.edu/ojs/index.php/fm/article/view/609/530 Chapter 3]] '''Optional Video:''' * Stanford 2011 symposium: [http://www.youtube.com/watch?v=B5kQYWLtW3Y From Counterculture to Cyberculture: the Legacy of the Whole Earth Catalog] === Free Software/Open Source === '''Resources:''' * [https://canvas.uw.edu/files/33600343/download?download_frd=1 Week 8 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/courses/1612238/files/33628104/download?wrap=1 Lecture Slides] (Requires Canvas access) '''Required Readings:''' * Fogel, K. (2009). [http://producingoss.com/en/introduction.html Producing Open Source Software]. Introduction - includes "History" & "The Situation Today." You'll need to press "next" to turn the page once. * [Case] Stallman, R. (1984). [https://www.gnu.org/gnu/manifesto.html The GNU manifesto]. * [Case] Stallman, R. (1989). [https://gnu.org/licenses/old-licenses/gpl-1.0.html The GNU general public license, version 1]. * Debian (1997). [http://www.debian.org/social_contract.1.0 Debian social contract, version 1.0]. * [Case] Raymond, E. S. (2001). [http://www.catb.org/esr/writings/cathedral-bazaar/cathedral-bazaar/ The Cathedral & the Bazaar]. (The web-based version of this essay is split over many pages. Just keep clicking next until you get to the end.) === Civic Communities === * Castells, M. (2007). Communication, Power and Counter-power in the Network Society. International Journal of Communication, 1(1), 29. [[http://ijoc.org/index.php/ijoc/article/view/46/35 Freely Available Online]] * Monroy-Hernández, A., boyd, danah, Kiciman, E., De Choudhury, M., & Counts, S. (2013). The New War Correspondents: The Rise of Civic Media Curation in Urban Warfare. In Proceedings of the 2013 Conference on Computer Supported Cooperative Work (pp. 1443–1452). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2441938 Official Link (Available through UW Libraries]] [[https://arxiv.org/pdf/1507.01291 Freely Available Online]] * Hu, Y., Farnham, S. D., & Monroy-Hernández, A. (2013). Whoo.Ly: Facilitating Information Seeking for Hyperlocal Communities Using Social Media. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 3481–3490). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2466478 Official Link (Available through UW Libraries]] [[http://research.microsoft.com/pubs/192107/whooly.pdf Freely Available Online] === Learning Communities === Guest Lecture from [http://www.unmad.in/ Sayamindu Dasgupta] who is a professor at the Information School at the University of North Carolina, Chapel Hill. TODO: Add readings (Maybe something about communities of practice?) '''Required Readings:''' * Roque, R.; Dasgupta, S.; Costanza-Chock, S. Children’s Civic Engagement in the Scratch Online Community. Soc. Sci. 2016, 5, 55. [https://www.mdpi.com/2076-0760/5/4/55 Open Access] * Brennan, K., Monroy‐Hernández, A., & Resnick, M. (2010). Making projects, making friends: Online community as catalyst for interactive media creation. New directions for youth development, 2010(128), 75-83. [http://web.media.mit.edu/~mres/papers/NDYD-final.pdf PDF From MIT.edu] * [Case] [https://scratch.mit.edu/ https://scratch.mit.edu]: Visit the site. Read [https://scratch.mit.edu/about the about page], the [https://scratch.mit.edu/parents the information for parents], [https://scratch.mit.edu/educators and for educators]. Watch all the videos. Spend some time exploring and run some programs (try to find at least one animation and at least one game). * [Case] [https://www.blockstud.io/ https://www.blockstud.io/]: For the case we're going to compare scratch to a different: Block Studio. This is an experimental project by Raoul, a PhD student at UW. Click start and watch the three lessons. You don't have to actually make any games with Block Studio, but do learn how it works as much as you can. After that [https://www.blockstud.io/bsp/bsp_games/ survey the published projects]. === Social Computing === We have a special guest this week: [http://www.andresmh.com/ Andrés Monroy-Hernandez!] Andrés was previously at Microsoft Research and is currently a lead research scientist at Snap Inc., the maker of Snapchat. Andrés has research interests ranging from civic communities to educational communities and more recently he is focusing on "social computing systems," which we will learn about today. '''Required Readings:''' * Howe, J. (2006). [https://www.wired.com/2006/06/crowds/ The rise of crowdsourcing]. Wired Magazine, 14(6), 1–4. * [Case] [https://docs.aws.amazon.com/AWSMechTurk/latest/RequesterUI/Introduction.html Amazon Mechanical Turk Requester UI Guide] * [Case] [https://mturkpublic.s3.amazonaws.com/docs/MTURK_BP.pdf Amazon Mechanical Turk Best Practices Guide]. '''Optional Readings:''' Our guest speaker will be talking about these three papers. It might be good to look these over before class: * Justin Cranshaw, Emad Elwany, Todd Newman, Rafal Kocielnik, Bowen Yu, Sandeep Soni, Jaime Teevan, and Andrés Monroy-Hernández. 2017. Calendar.help: Designing a Workflow-Based Scheduling Agent with Humans in the Loop. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI '17). ACM, New York, NY, USA, 2382-2393. [https://doi.org/10.1145/3025453.3025780 (Open Access)] * Cranshaw, J., Monroy-Hernández, A., & Needham, S. A. (2016). [https://doi.org/10.1145/2858036.2858573 Journeys & Notes: Designing Social Computing for Non-Places]. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (pp. 4722–4733). New York, NY, USA: ACM. [Available through UW libraries] * Agapie, E., & Monroy-Hernández, A. (2015). [http://arxiv.org/abs/1507.01300 Eventful: Crowdsourcing Local News Reporting]. arXiv:1507.01300 [Cs]. '''Guest Lecturers:''' * [https://www.sohyeonhwang.com/ Sohyeon Hwang] (Northwestern University) * [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University) '''Resources:''' * [https://canvas.uw.edu/files/88419236/download?download_frd=1 Reading Note #7] (Requires Canvas access) * [https://canvas.uw.edu/files/88892763/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d77393ec-7752-4e62-860f-ae4d002425e1 Class Video Recording] (Requires Canvas access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bff4cdeb-3f70-4b91-b367-ae45009840ac Why do people join small online communities?] [9m53s] * [https://youtube.com/OAQUTcIlB_U Understanding Online Community Founders (Part 1/3): Introduction] [6m37s] (On YouTube) * [https://youtube.com/jx6soCZKWTU Understanding Online Community Founders (Part 2/3): Introduction] [23m38s] (On YouTube) * [https://youtube.com/1mfHrAEZTlY Understanding Online Community Founders (Part 3/3): Introduction] [10m17s] (On YouTube) '''Required Readings''' * [Case] Hwang, Sohyeon, and Jeremy D. Foote. 2021. “Why Do People Participate in Small Online Communities?” Proceedings of the ACM on Human-Computer Interaction 5 (CSCW2): 462:1-462:25. https://doi.org/10.1145/3479606. {{avail-uw|https://doi.org/10.1145/3479606}} * [Case] Foote, Jeremy, Darren Gergle, and Aaron Shaw. 2017. “Starting Online Communities: Motivations and Goals of Wiki Founders.” In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17), 6376–80. New York, NY: ACM. https://doi.org/10.1145/3025453.3025639. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}. '''Optional Readings:''' * Kraut, Robert E., and Andrew T. Fiore. 2014. “The Role of Founders in Building Online Groups.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 722–32. CSCW ’14. Baltimore, Maryland, USA: ACM. https://doi.org/10.1145/2531602.2531648. {{avail-uw|https://doi.org/10.1145/2531602.2531648}} * Foote, Jeremy D., & Contractor, Noshir. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}. -->
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