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Online Communities (UW COM481 Fall 2024)
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== Schedule == === Wednesday September 25: Introduction to the Course and to Online Communities === <!-- [S01-W01-1/1] Class Introduction & What is community? --> '''Goals for the day:''' <!-- * Collect some basic information from you all. --> * Provide an introduction and some context for the course (and hopefully get you excited about the rest of the quarter). * Review the course objectives and requirements. * Answer your questions about the class. * Work through any issues with the setup checklist (if there's time). '''Resources:''' * [https://canvas.uw.edu/courses/1746366/files/folder/slides?preview=124326784 Lecture slides for course overview] (Requires Canvas Access) * [https://canvas.uw.edu/courses/1746366/files/folder/slides?preview=124327286 Lecture slides for introduction and pitch] (Requires Canvas Access) '''Optional Readings:''' * Oldenburg, Ray. 1989. ''The great good place: Cafés, coffee shops, community centers, beauty parlors, general stores, bars, hangouts, and how they get you through the day.'' Paragon House Publishers. Chapter 1 ("The Problem of Place in America") and Chapter 2 ("The Character of Third Places"). {{avail-canvas|1=https://canvas.uw.edu/courses/1746366/files/folder/readings/W01-Introduction?preview=124327717}} * Bruckman, Amy. 2006. "A new perspective on ‘community’ and its implications for computer-mediated communication systems." In ''Extended Abstracts of the ACM CHI Conference on Human Factors in Computing Systems'', pp. 616-621. {{avail-free|https://www.cc.gatech.edu/~asb/papers/conference/bruckman-community-chi06.pdf}} === Friday September 27: DUE: Class Checklist & Wikipedia Task #1 === '''Required Tasks:''' # Complete [[#Wikipedia Task #1]] # Complete [https://canvas.uw.edu/courses/1746366/pages/course-setup-checklist the class setup checklist] I won't mention this each week but, as a reminder, you must complete these tasks by 11:59pm Seattle time. <!-- Week #2: Micro 1/2 --> === Monday September 30: CLASS CANCELLED === === Wednesday October 2: Micro: Motivation and Incentives (Day 1/2) === <!-- [S02-W02-1/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8cc2f8d2-6901-4e0f-9226-b1f8007b078a Motivation and Incentives I (1/5): Introduction and framing] [18m41s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=92cadf23-21e8-4f82-bea5-b1f8007a78ab Motivation and Incentives I (2/5): Theoretical models of motivation] [7m52s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7e279e48-353c-474a-9b2f-b1f8007a78bd Motivation and Incentives I (3/5): Persuasive incentives] [10m39s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=313187a5-c17e-4314-b69c-b1f8007a78a7 Motivation and Incentives I (4/5): Intrinsic and Extrinsic Motivators] [23m39s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4a46d90a-e143-4e02-b269-b1f8007a78ac Motivation and Incentives I (5/5): Wrapup and Takeaways] [5m43s] (Requires Canvas Access) '''Resources:''' * [https://canvas.uw.edu/files/124330747/download?download_frd=1 Reading Note #1] (Requires Canvas access) * [https://canvas.uw.edu/files/124335298/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/124598008/download?download_frd=1 Case Boards] (Requires Canvas access) '''Required Reading:''' (read ''before'' class) * [[#Readings|BSOC]], Chapter 2, pg 21-40 (§1-3) * [Case] Modi, Maulik. 2019. “Yelp — What Happened!!” ''Medium''. December 1, 2019. https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235. {{avail-free|https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235}} * [Case] Parikh, Anish A., Carl Behnke, Doug Nelson, Mihaela Vorvoreanu, and Barbara Almanza. 2015. “A Qualitative Assessment of Yelp.Com Users’ Motivations to Submit and Read Restaurant Reviews.” ''Journal of Culinary Science & Technology'' 13 (1): 1–18. {{avail-canvas|1=https://canvas.uw.edu/files/124008198/download?download_frd=1}} * [Case] Stone, Madeline. 2014. “Elite Yelpers Hold Immense Power, and They Get Treated like Kings by Bars and Restaurants Trying to Curry Favor.” ''Business Insider''. August 22, 2014. https://www.businessinsider.com/how-to-become-yelp-elite-2014-8. {{avail-free|https://web.archive.org/web/20140824231420/https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}} <!-- {{avail-free|https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}} --> * [Case] Ha, Anthony. 2017. “Yelp Launches New Feature for Asking and Answering Questions about Any Business.” ''TechCrunch'' (blog). February 14, 2017. https://techcrunch.com/2017/02/14/yelp-q-and-a/. {{avail-free|https://techcrunch.com/2017/02/14/yelp-q-and-a/}} * [Case] Noble, Safiya Umoja. 2018. “Algorithms and Invisibility: My Interview with Kandis.” In ''Algorithms of Oppression: How Search Engines Reinforce Racism'', Illustrated edition, 172–79. New York: NYU Press. {{avail-canvas|1=https://canvas.uw.edu/files/124327966/download?download_frd=1}} '''Optional Reading:''' * [Case] Herskowitz, Matthew. 2024. “Meet One of the Most Prolific People on Yelp.” ''Eater''. July 18, 2024. https://www.eater.com/24200490/yelp-elite-frequent-reviewer-interviewer. {{avail-free|https://www.eater.com/24200490/yelp-elite-frequent-reviewer-interviewer}} * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 1, pg 1-17 <!-- add some uses and gratification thing --> === Friday October 4: DUE: Wikipedia Task #2 === Details are on the [[#Wikipedia Task #2|section of this page describing the assignment]]. === Monday October 7: Micro: Motivation and Incentives (Day 2/2) === <!-- [S03-W02-2/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ae03caaa-9879-4209-8441-b1f8008e781a Motivation and Incentives II (1/3): Introduction and gaming the system] [21m02s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0eb97fd3-a6d6-4ac8-9f68-b1f8008e7814 Motivation and Incentives II (2/3): Motivation crowding and group dynamics] [18m12s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7fe65e65-37b9-4b64-acb3-b1f8008e780e Motivation and Incentives II (3/3): Takeaways] [4m01s] (Requires Canvas Access) '''Resources:''' * [https://canvas.uw.edu/files/124331662/download?download_frd=1 Reading Note #2] (Requires Canvas access) * [https://canvas.uw.edu/files/124342685/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/124808334/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=40dea08c-93e8-4f19-a15c-b203000b6cc7 Class and case discussion video] (Requires Canvas access) '''Required Reading:''' (read ''before'' class) * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 2, pg 41-70 (§4-7) For the case, we're going to talk about [[:wikipedia:Twitch (service)|Twitch]]: * [Case] Shear, Emmett. 2019. "What Streaming Means for the Future of Entertainment." TED. https://www.ted.com/talks/emmett_shear_what_streaming_means_for_the_future_of_entertainment. {{avail-free|1=https://www.ted.com/talks/emmett_shear_what_streaming_means_for_the_future_of_entertainment?subtitle=en}}<!-- https://www.youtube.com/watch?v=MMzNxiB7NRc --> [14m46s] * [Case] Clark, Taylor. 2017. “How to Get Rich Playing Video Games Online.” ''New Yorker'', November 13, 2017. https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online. {{avail-free|https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online}} * [Case] Hernandez, Patricia. 2018. “The Twitch Streamers Who Spend Years Broadcasting to No One.” ''The Verge''. July 16, 2018. https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community. {{avail-free|https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community}} * [Case] “The Differences Between Twitch Partner and Affiliate Programs.” 2019. ''GameOnAire'' (blog). April 5, 2019. https://gameonaire.com/differences-between-partner-affiliate-twitch/. {{avail-free|https://gameonaire.com/differences-between-partner-affiliate-twitch/}} * [Case] “Achievements.” n.d. ''Twitch''. {{avail-free|1=https://help.twitch.tv/s/article/achievements?language=en_US}} * [Case] Grayson, Nathan. 2018. “Twitch Partners Feeling Burned After Affiliates Receive Features That Took Them Years To Earn.” ''Kotaku''. June 14, 2018. https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027. {{avail-free|https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027}} * [Case] {{avail-wp|Ai_sponge}} * [Case] {{avail-wp|Neuro-sama}} '''Optional Readings:''' * Kerr, Steven. 1975. “On the Folly of Rewarding A, While Hoping for B.” ''The Academy of Management Journal'' 18 (4): 769–83. {{avail-free|https://www.jstor.org/stable/255378}} * Gneezy, U., and A. Rustichini. 2000. “A Fine Is a Price.” ''The Journal of Legal Studies'' 29 (1): 1–17. https://doi.org/10.1086/468061 {{avail-uw|https://www.jstor.org/stable/10.1086/468061}} * Willer, Robb. 2009. “Groups Reward Individual Sacrifice: The Status Solution to the Collective Action Problem.” ''American Sociological Review'' 74 (1): 23–43. {{avail-uw|https://www.jstor.org/stable/27736046}} * {{avail-wp|Motivation crowding theory}} === Wednesday October 9: Micro: Commitment === <!-- Week: #3: Micro 2/2 --><!-- [S04-W03-1/2] Commitment --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=90d30f2c-d64d-4557-a44e-b20500501c8d Commitment I (1/5): Introduction] [4m06s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8a89aa63-cc65-4fcd-87f0-b205005012b7 Commitment I (2/5): Identity-based] [10m36s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3a88dc84-54c9-4f0b-9aac-b205005012b5 Commitment I (3/5): Bonds-based] [10m08s] (old version, see announcements) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a189102b-029b-4f38-bdb7-b205005012b5 Commitment I (4/5): Normative] [8m49s] (old version, see announcements) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=71c07965-43cd-4861-b4e9-b205005012bb Commitment I (5/5): Needs-based] [5m42s] (old version, see announcements) * <strike>[https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=71bd64a1-db0e-4da3-9e04-b1ff007c0cb3 Commitment I (1/3): Introduction and Identity] [18m06s] (old version, see announcements)</strike> * <strike>[https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=df24cc5b-ce1e-4e17-8793-b1ff007c0ce3 Commitment I (2/3): Bonds] [11m20s] (old version, see announcements)</strike> * <strike>[https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=10e53dca-24a1-44f2-b613-b1ff007c0c7a Commitment I (3/3): Normative and needs-based] [19m01s] (old version, see announcements)</strike> '''Resources:''' * [https://canvas.uw.edu/files/124654204/download?download_frd=1 Reading Note #3] (Requires Canvas access) * [https://canvas.uw.edu/files/124962950/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/124962888/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2877fafd-4cb8-4c36-a3f7-b20500559cd8 Case Video] (Requires Canvas access) '''Required Reading:''' (read ''before'' class) * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 3, pg 77-112 (§1-3) We're going to be doing our first Wikipedia case. To do so, we'll be looking at five different "WikiProject" communities within English Wikipedia. In some of these cases, there is an enormous amount of material on the pages and subpages. Poke around for 10 minutes or so on each until you get a sense for who is participating and how and why people build commitment to the WikiProject such that you will be comfortable answering the questions in the reading note. Please ''do not'' try to post or disrupt on the project for the purposes of this assignment in any way. We're guests in their communities and you only need to look: * [Case] [https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Women_in_Red WikiProject Women in Red] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Military_history WikiProject Military History] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:Department_of_Fun Department of Fun] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Guild_of_Copy_Editors Guild of Copy Editors] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Seattle WikiProject Seattle] '''Optional Readings:''' * [Case] Jemielniak, Dariusz, Agnieszka Rychwalska, Szymon Talaga, and Karolina Ziembowicz. 2021. “Wikiproject Tropical Cyclones: The Most Successful Crowd-Sourced Knowledge Project with near Real-Time Coverage of Extreme Weather Phenomena.” ''Weather and Climate Extremes'' 33 (September):100354. https://doi.org/10.1016/j.wace.2021.100354. {{avail-free|https://doi.org/10.1016/j.wace.2021.100354}} * [Case] Morgan, Jonathan T., Michael Gilbert, David W. McDonald, and Mark Zachry. 2013. “Project Talk: Coordination Work and Group Membership in WikiProjects.” In ''Proceedings of the 9th International Symposium on Open Collaboration'', 1–10. WikiSym ’13. New York, NY, USA: Association for Computing Machinery. https://doi.org/10.1145/2491055.2491058. {{avail-uw|https://doi.org/10.1145/2491055.2491058}} === Friday October 11: DUE: Wikipedia Task #3 === Details are on the [[#Wikipedia Task #3|section of this page describing the assignment]]. === Monday October 14: Micro: Commitment and Lock-in === <!-- [S05-W03-2/2] Lockin, Conflict --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6c55941b-6e06-4e30-bd1c-b205005060ec Commitment II (1/2): Lockin] [19m12s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=08b6589f-7ea3-4fc1-8517-b205005060f6 Commitment II (2/2): Engagement versus Commitment] [9m04s] (Requires Canvas Access) '''Resources:''' * [https://canvas.uw.edu/files/125012374/download?download_frd=1 Reading Note #4] (Requires Canvas access) * [https://canvas.uw.edu/files/124963074/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/125208697/download?download_frd=1 Case Boards] (Requires Canvas access) '''Required Reading:''' (read ''before'' class) * [Case] Romano, Aja. 2018. “How Facebook Made It Impossible to Delete Facebook.” ''Vox''. March 22, 2018. https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult/. {{avail-free|1=https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult}} * [Case] Feiner, Lauren. 2021. “Facebook Expands the Types of Data Users Can Transfer to Other Services." ''CNBC''. April 19, 2021. https://www.cnbc.com/2021/04/19/facebook-expands-the-types-of-data-users-can-transfer-to-other-services.html. {{avail-free|1=https://www.cnbc.com/2021/04/19/facebook-expands-the-types-of-data-users-can-transfer-to-other-services.html}} * [Case] Choudary, Sangeet Paul. 2014. “Reverse Network Effects: Why Today’s Social Networks Can Fail as They Grow Larger.” ''Wired'', March 13, 2014. https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/. {{avail-canvas|1=https://canvas.uw.edu/files/125087368/download?download_frd=1}} <!-- {{avail-free|1=https://web.archive.org/web/20240606203338/https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/}} --> * [Case] Mir, Rory, and Ross Schulman. 2024. “What’s the Difference Between Mastodon, Bluesky, and Threads?” ''Electronic Frontier Foundation''. June 18, 2024. https://www.eff.org/deeplinks/2024/06/whats-difference-between-mastodon-bluesky-and-threads. {{avail-free|https://www.eff.org/deeplinks/2024/06/whats-difference-between-mastodon-bluesky-and-threads}} * [Case] Peters, Jay. 2022. "Twitter is blocking links to Mastodon." ''The Verge''. December 15, 2022. https://www.theverge.com/2022/12/15/23512113/twitter-blocking-mastodon-links-elon-musk-elonjet. {{avail-free|1=https://www.theverge.com/2022/12/15/23512113/twitter-blocking-mastodon-links-elon-musk-elonjet}} * [Case] Ingram, David. 2024 "Fewer people using Elon Musk's X as it struggles to keep users" MSNBC March 22, 2024. https://www.nbcnews.com/tech/tech-news/fewer-people-using-elon-musks-x-struggles-keep-users-rcna144115. {{avail-free|https://www.nbcnews.com/tech/tech-news/fewer-people-using-elon-musks-x-struggles-keep-users-rcna144115}} '''Optional Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 3, pg 112-115 (§4) * Hill, Benjamin Mako, and Andrés Monroy-Hernández. 2013. “The Remixing Dilemma: The Trade-off between Generativity and Originality.” ''American Behavioral Scientist'' 57 (5): 643–63. https://doi.org/10.1177/0002764212469359. {{avail-uw|https://doi.org/10.1177/0002764212469359}} * Preece, Jennifer, and Ben Shneiderman. 2009. “The Reader-to-Leader Framework: Motivating Technology-Mediated Social Participation.” ''AIS Transactions on Human-Computer Interaction'' 1 (1): 13–32. https://aisel.aisnet.org/thci/vol1/iss1/5/. {{avail-free|https://aisel.aisnet.org/thci/vol1/iss1/5/}} * Schoenebeck, Sarita Yardi. 2013. “The Secret Life of Online Moms: Anonymity and Disinhibition on YouBeMom.Com.” In ''Seventh International AAAI Conference on Weblogs and Social Media''. https://www.aaai.org/ocs/index.php/ICWSM/ICWSM13/paper/view/5973. {{avail-free|https://www.aaai.org/ocs/index.php/ICWSM/ICWSM13/paper/view/5973}} * {{avail-wp|Exit, Voice, and Loyalty}} * [Case] Gerwitz, David. 2024. “I Tried Replacing Twitter with Bluesky, Threads, and Mastodon: What I Found.” ''ZDNET''. February 29, 2024. https://www.zdnet.com/article/i-tried-replacing-twitter-with-bluesky-threads-and-mastodon-heres-what-i-found/. {{avail-free|https://www.zdnet.com/article/i-tried-replacing-twitter-with-bluesky-threads-and-mastodon-heres-what-i-found/}} * [Case] Ravenscraft, Eric. 2020. "How to Spot--and Avoid--Dark Patterns on the Web" ''Wired''. July 29, 2020. https://www.wired.com/story/how-to-spot-avoid-dark-patterns/}. {{avail-free|https://www.wired.com/story/how-to-spot-avoid-dark-patterns/}} === Wednesday October 16: Meso: Norms and Rules === <!-- Week: #4: Meso 1/2 --><!-- [S06-W04-1/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f3d7b965-8f73-44b7-9e60-b20800624a21 Norms and Rules (1/3): Introduction] [11m20s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=69161654-dba8-4b86-a04f-b20800624a28 Norms and Rules (2/3): Descriptive norms] [17m34s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5a176759-fa3d-47f2-8b5f-b20800624a22 Norms and Rules (3/3): Injunctive norms] [13m13s] * <strike>[https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=79733a15-c003-4ca0-9f48-b2060062907d Norms and Regulation I (1/4): Introduction] [8m17s]</strike> (old files, now replaced) * <strike>[https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=82a17e0d-3799-4285-aa8e-b20600629118 Norms and Regulation I (2/4): What should norms include?] [9m11s]</strike> (old files, now replaced) * <strike>[https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e4e5aa02-e5ae-4cb4-9e5d-b206006290bb Norms and Regulation I (3/4): Descriptive norms] [18m54s]</strike> (old files, now replaced) * <strike>[https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8d26c846-774c-43d3-b9ae-b206006290e6 Norms and Regulation I (4/4): Injunctive norms] [12m32s]</strike> (old files, now replaced) '''Resources:''' * [https://canvas.uw.edu/files/125012214/download?download_frd=1 Reading Note #5] (Requires Canvas access) * [https://canvas.uw.edu/files/125080523/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/125287907/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=039b2b84-5246-4c50-b9db-b20c000da658 Class and case discussion video] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 125-140 (§1-3) * [Case] Fiesler, Casey, Jialun Jiang, Joshua McCann, Kyle Frye, and Jed Brubaker. 2018. “Reddit Rules! Characterizing an Ecosystem of Governance.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 12 (1). https://doi.org/10.1609/icwsm.v12i1.15033. {{avail-uw|https://doi.org/10.1609/icwsm.v12i1.15033}} * [Case] The posted rules widget for these 5 subreddits, located in a box on the right side of the subreddit page: ** [https://www.reddit.com/r/aww/ /r/aww] ** [https://www.reddit.com/r/udub/ /r/udub] ** [https://www.reddit.com/r/SeattleWA/ /r/SeattleWA]<!-- ** [https://www.reddit.com/r/SeattleWA/ /r/Seattle] meant to include this one! --> ** [https://www.reddit.com/r/AmItheAsshole/ /r/AmITheAsshole aka /r/AITA] ** [https://www.reddit.com/r/AskVet/ r/AskVet] * [Case] [https://www.yelp.com/guidelines Yelp's guidelines] (be sure to hit 'expand all' to see the full list) '''Optional Readings:''' * Hwang, Sohyeon, and Aaron Shaw. 2022. “Rules and Rule-Making in the Five Largest Wikipedias.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 16 (May):347–57. {{avail-uw|https://doi.org/10.1609/icwsm.v16i1.19297}} * Cialdini, Robert B., Carl A. Kallgren, and Raymond R. Reno. 1991. “A Focus Theory of Normative Conduct: A Theoretical Refinement and Reevaluation of the Role of Norms in Human Behavior.” In ''Advances in Experimental Social Psychology'', edited by Mark P. Zanna, 24:201–34. Academic Press. https://doi.org/10.1016/S0065-2601(08)60330-5. {{avail-free|http://www.influenceatwork.com/wp-content/uploads/2015/05/A-Focus-Theory-of-Normative-Conduct.pdf}} * Frey, Seth, P. M. Krafft, and Brian C. Keegan. 2019. “‘This Place Does What It Was Built For’: Designing Digital Institutions for Participatory Change.” ''Proceedings ACM Human-Computer Interaction''. 3 (CSCW): 32:1-32:31. https://doi.org/10.1145/3359134. {{avail-uw|https://doi.org/10.1145/3359134}} * Matias, J. Nathan. 2019. “Preventing Harassment and Increasing Group Participation through Social Norms in 2,190 Online Science Discussions.” ''Proceedings of the National Academy of Sciences'' 116 (20): 9785–89. https://doi.org/10.1073/pnas.1813486116. {{avail-uw|https://doi.org/10.1073/pnas.1813486116}} === Friday October 18: DUE: Wikipedia Task #4 === Details are on the [[#Wikipedia Task #4|section of this page describing the assignment]]. === Monday October 21: Meso: Managing Norm Violations === <!-- [S07-W04-2/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d900ffb8-8ef3-450b-a077-b20c0072ef32 Maintaining Order (1/5): Overview] [7m25s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6f029484-b420-40f0-b09a-b20c007246ed Maintaining Order (2/5): Threats] [20m3s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0d397b58-b822-4696-ad86-b20c007246eb Maintaining Order (3/5): Responses Part 1] [16m30s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=cade481b-138c-4f60-91ed-b20c007246f3 Maintaining Order (4/5): Responses Part 2] [20m45s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=119a0650-d124-47a6-afac-b20c007246ea Maintaining Order (5/5): Collateral Damage] [6m55s] '''Resources:''' * [https://canvas.uw.edu/files/125310077/download?download_frd=1 Reading Note #6] (Requires Canvas access) * [https://canvas.uw.edu/files/125309851/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/125787086/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8752f4e9-b359-4a5f-8033-b21300793cd5 Class and case discussion video] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 140-170 (§4-5) * [Case] Johnson, Anne. 2014. “Policing The Trolls: The Ins and Outs of Comment Moderation.” ''NPR'', September 24, 2014, sec. Fairness & Accuracy. https://www.npr.org/sections/publiceditor/2014/09/24/348775874/policing-the-trolls-the-ins-and-outs-of-comment-moderation. {{avail-free|https://www.npr.org/sections/publiceditor/2014/09/24/348775874/policing-the-trolls-the-ins-and-outs-of-comment-moderation}} * [Case] Lomas, Natasha. 2015. “Can Civil Comments Kill The Internet Troll?” ''TechCrunch'' (blog). October 31, 2015. https://techcrunch.com/2015/10/31/can-civil-comments-kill-internet-trolls/. {{avail-free|https://techcrunch.com/2015/10/31/can-civil-comments-kill-internet-trolls/}} * [Case] Schneider, Daniel J. and Errc Lubbers. 2017. “Our Article Comments Have Been a Cesspool of Trolls and Spam for Years. Enter Civil Comments.” ''The Denver Post'' (blog). May 23, 2017. https://www.denverpost.com/2017/05/22/denver-post-civil-comments/. {{avail-free|https://www.denverpost.com/2017/05/22/denver-post-civil-comments/}} '''Optional Readings:''' * Schluger, Charlotte, Jonathan P. Chang, Cristian Danescu-Niculescu-Mizil, and Karen Levy. 2022. “Proactive Moderation of Online Discussions: Existing Practices and the Potential for Algorithmic Support.” ''Proceedings of the ACM: Human-Computer Interaction'' 6 (CSCW2): 370:1-370:27. https://doi.org/10.1145/3555095. {{avail-free|https://doi.org/10.1145/3555095}} * {{avail-wp|Leeroy Jenkins}} (also see [https://www.youtube.com/watch?v=ufeEAxz1AH8 the original Youtube Video]) * [Case] Bogdanoff, Aja. 2017. “Saying Goodbye to Civil Comments.” ''Medium'' (blog). December 21, 2017. https://medium.com/@aja_15265/saying-goodbye-to-civil-comments-41859d3a2b1d. {{avail-free|https://medium.com/@aja_15265/saying-goodbye-to-civil-comments-41859d3a2b1d}} === Wednesday October 23: Meso: Attracting and Socializing Newcomers === <!-- Week: #5: Meso 2/2 --><!-- [S08-W05-1/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8377942d-93e8-4e9c-bbfb-b20f00227fa8 Attracting and socializing newcomers (1/5): Overview] [9m11s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c0f50bd4-1e92-492a-8e9f-b20f0022b3c6 Attracting and socializing newcomers (2/5): Recruitment] [14m51s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8029dde8-f1d5-4531-a5f5-b20f00227fa9 Attracting and socializing newcomers (3/5): Socialization] [7m58s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=315610b0-91d6-46ed-a5d6-b20f00227fa3 Attracting and socializing newcomers (4/5): Retention] [7m10s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3f2b3b97-846b-4722-9af2-b20f00227f9b Attracting and socializing newcomers (5/5): Groups] [5m12s] (Requires Canvas access) '''Resources:''' * [https://canvas.uw.edu/files/125361950/download?download_frd=1 Reading Note #7] (Requires Canvas access) * [https://canvas.uw.edu/files/125474038/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/125787084/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f21aa1c6-e6bf-460e-b212-b21300793ccf Class and case discussion video] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 5, pg 179-194, 211-217 (§1,4)<!-- FIXME this is now out of step with the lectures; we need to add retention --> * [Case] Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In ''Proceedings of the 14th International Symposium on Open Collaboration'', 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}} * [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In ''Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing'', 1785–1799. CSCW ’17. New York, NY: ACM. https://doi.org/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}} '''Optional Readings:''' * Huang, Shih-Wen, Minhyang (Mia) Suh, Benjamin Mako Hill, and Gary Hsieh. 2015. “How Activists Are Both Born and Made: An Analysis of Users on Change.Org.” In ''Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI ’15)'', 211–20. New York, New York: ACM Press. https://doi.org/10.1145/2702123.2702559. {{avail-uw|https://doi.org/10.1145/2702123.2702559}} * Kiene, Charles, Aaron Shaw, and Benjamin Mako Hill. 2018. “Managing Organizational Culture in Online Group Mergers.” ''Proceedings of the ACM on Human-Computer Interaction'' 2 (CSCW): 89:1-89–21. https://doi.org/10.1145/3274358. {{avail-uw|https://doi.org/10.1145/3274358}} * [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In ''Proceedings of the 2013 Conference on Computer Supported Cooperative Work'', 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} * [Case] Li, Ang, Zheng Yao, Diyi Yang, Chinmay Kulkarni, Rosta Farzan, and Robert E. Kraut. 2020. “Successful Online Socialization: Lessons from the Wikipedia Education Program.” ''Proceedings of the ACM: Human-Computer Interaction'' 4 (CSCW1): 50:1-50:24. https://doi.org/10.1145/3392857. {{avail-uw|https://doi.org/10.1145/3392857}} === Friday October 25: DUE: Wikipedia Task #5 === Details are on the [[#Wikipedia Task #5|section of this page describing the assignment]]. === Monday October 28: Meso: Managing Harm from Newcomers === <!-- [S09-W05-2/2] --> * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=52eb4795-a2de-4cc2-b21a-b21000462c62 Managing Harm from newcomers (1/5): Selection] [10m32s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5b37b0a0-d7c0-40c2-ae72-b2100045d474 Managing Harm from newcomers (2/5): Protection] [7m14s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=dddd0307-0197-4175-9730-b2100045d474 Managing Harm from newcomers (3/5): Lifecycles Model (Part I)] [8m25s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e267b512-d67a-49d6-b244-b2100045d466 Managing Harm from newcomers (4/5): Lifecycles Model (Part II)] [11m35s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b8cbfbad-79be-40d1-b1b4-b2100045d477 Managing Harm from newcomers (5/5): Lifecycles Model (Part III)] [9m47s] (Requires Canvas access) '''Resources:''' * [https://canvas.uw.edu/files/125655653/download?download_frd=1 Reading Note #8] (Requires Canvas access) * [https://canvas.uw.edu/files/125473885/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/125854500/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9e6672e2-f940-48d4-9826-b2170175547b Class and case discussion video] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 5, pg 194-211, 217-230 (§2,3,5,6) * Baker-White, Emily. 2020. “TikTok’s Secret ‘Heating’ Button Can Make Anyone Go Viral.” ''Forbes''. January 20, 2020. https://www.forbes.com/sites/emilybaker-white/2023/01/20/tiktoks-secret-heating-button-can-make-anyone-go-viral/. {{avail-uw|1=https://canvas.uw.edu/files/125693190/download?download_frd=1}}<!-- NOTE: remove this one next time --> * [Case] Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In ''Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems'' (CHI ’16), 1152–56. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. {{avail-uw|https://doi.org/10.1145/2858036.2858356}} * [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 11 (1): 132–41. https://doi.org/10.1609/icwsm.v11i1.14884. {{avail-uw|https://doi.org/10.1609/icwsm.v11i1.14884}} '''Optional Readings:''' * Halfaker, Aaron, R. Stuart Geiger, Jonathan T. Morgan, and John Riedl. 2013. “The Rise and Decline of an Open Collaboration System: How Wikipedia’s Reaction to Popularity Is Causing Its Decline.” ''American Behavioral Scientist'' 57 (5): 664–88. https://doi.org/10.1177/0002764212469365. {{avail-uw|https://doi.org/10.1177/0002764212469365}} * TeBlunthuis, Nathan, Aaron Shaw, and Benjamin Mako Hill. 2018. “Revisiting ‘The Rise and Decline’ in a Population of Peer Production Projects.” In ''Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ’18)'', 355:1-355:7. New York, New York: ACM. https://doi.org/10.1145/3173574.3173929. {{avail-uw|https://doi.org/10.1145/3173574.3173929}} === Wednesday October 30: Macro: Size and Scope === <!-- Week: #6: Macro 1/2 --><!-- [S10-W06-1/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f8b88f0d-3ba5-4998-a8c7-b21501708803 Size and Scope (1/4): Public goods and free riders] [19m58s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a704d129-1e13-4986-a635-b21501708804 Size and Scope (2/4): Size] [6m57s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d3351187-4ff1-4cdb-8256-b215017737b9 Size and Scope (3/4): Scope] [6m58s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4294efb8-21cd-4acd-aaf7-b21501708808 Size and Scope (4/5): Nested niches] [7m01s] '''Resources:''' * [https://canvas.uw.edu/files/125696126/download?download_frd=1 Reading Note #9] (Requires Canvas access) * [https://canvas.uw.edu/files/125766396/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/126127116/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1a30e1df-5cbd-4c87-85bd-b21b001852c2 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * Hwang, Sohyeon, and Jeremy D. Foote. 2021. “Why Do People Participate in Small Online Communities?” ''Proceedings of the ACM on Human-Computer Interaction'' 5 (CSCW2): 462:1-462:25. https://doi.org/10.1145/3479606. {{avail-free|https://doi.org/10.1145/3479606}} * TeBlunthuis, Nathan, Charles Kiene, Isabella Brown, Laura (Alia) Levi, Nicole McGinnis, and Benjamin Mako Hill. 2022. “No Community Can Do Everything: Why People Participate in Similar Online Communities.” ''Proceedings of the ACM on Human-Computer Interaction'' 6 (CSCW1): 61:1-61:25. https://doi.org/10.1145/3512908. {{avail-uw|https://doi.org/10.1145/3512908}} * [Case] [https://en.wikipedia.org/wiki/Stack_Exchange Stack Exchange article on Wikipedia] and [https://stackexchange.com/sites list of sites] * [Case] [https://area51.stackexchange.com/ Area 51] (Click through and explore 5-6 proposals at different stages) * [Case] [https://area51.stackexchange.com/faq Area 51 FAQ] * [Case] [https://www.digitaltrends.com/computing/how-to-create-your-own-subreddit/ How to Create a Subreddit] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:Articles_for_creation Articles for Creation] === Friday November 1: DUE: Wikipedia Task #6 === Details are on the [[#Wikipedia Task #6|section of this page describing the assignment]]. === Monday November 4: Macro: Ecology === <!-- [S11-W06-2/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=693ca0de-649b-45df-8533-b21b0018b06a Ecology (1/4): Introduction] [8m50s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=efd3a5f6-f717-4f93-95d3-b21b0018b06e Ecology (2/4): Density Dependence] [10m49s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5b125f74-2b6d-4af9-8110-b21b0018b068 Ecology (3/4): Specialization] [8m59s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e919eece-e578-45fb-aaf0-b21b0018b06d Ecology (4/4): Community Ecology] [13m41s] '''Resources:''' * [https://canvas.uw.edu/files/125999723/download?download_frd=1 Reading Note #10] (Requires Canvas access) * [https://canvas.uw.edu/files/126046392/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/126395156/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b5c2e443-df3e-49e6-ac4e-b21f000e3dc4 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * TeBlunthuis, Nathan, and Benjamin Mako Hill. 2022. “Identifying Competition and Mutualism between Online Groups.” In ''Proceedings of the International AAAI Conference on Web and Social Media (ICWSM ’22)'', 16:993–1004. Palo, Alto, California: AAAI Press. https://doi.org/10.1609/icwsm.v16i1.19352. {{avail-uw|https://doi.org/10.1609/icwsm.v16i1.19352}} * Xu, Yu. 2018. “The Ecological Dynamics of Organizational Change: Density Dependence in the Rate of Weibo Adoption by Populations of News Organizations.” ''International Journal of Communication'' 12 (0): 26. {{avail-free|https://ijoc.org/index.php/ijoc/article/view/8437}} * [Case] I want you to familiarize yourself with the following different Seattle Seahawks fan communities (see the reading note for detail): ** [https://www.fieldgulls.com/ Field Gulls] ** [https://12thmanrising.com/ 12th Man Rising] ** [https://www.reddit.com/r/Seahawks/ r/Seattle subreddit] ** [https://discord.me/seahawks Seattle Seahawks Discord Server] ** [https://discord.gg/seattlesports1 Seattle Sports Discord Server Seahawks Section] '''Optional Readings:''' * Zhu, Haiyi, Jilin Chen, Tara Matthews, Aditya Pal, Hernan Badenes, and Robert E. Kraut. 2014. “Selecting an Effective Niche: An Ecological View of the Success of Online Communities.” In ''Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’14)'', 301–10. New York, New York: ACM. https://doi.org/10.1145/2556288.2557348. {{avail-uw}} === Wednesday November 6: Macro: Migration and deplatforming === <!-- Week: #7: Macro 2/2 --><!-- [S12-W07-1/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ac2ab277-626e-4750-a85a-b21e0128d837 Migration and Deplatforming (1/4): Introduction] [9m14s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c15b0e6e-1862-415a-a489-b21e0128d83d Migration and Deplatforming (1/4): Banning] [7m04s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=049f016b-62e9-4e35-9399-b21e0128d836 Migration and Deplatforming (1/4): Quarantining] [15m21s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=718554e0-27d6-4487-a4ba-b21e0128d83d Migration and Deplatforming (1/4): Deplatforming] [6m20s] '''Resources:''' * [https://canvas.uw.edu/files/126126349/download?download_frd=1 Reading Note #11] (Requires Canvas access) * [https://canvas.uw.edu/files/126184086/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/126395159/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f6de2d64-2bb2-48e0-ad71-b221013e0625 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [Case, Review] Mir, Rory, and Ross Schulman. 2024. “What’s the Difference Between Mastodon, Bluesky, and Threads?” ''Electronic Frontier Foundation''. June 18, 2024. https://www.eff.org/deeplinks/2024/06/whats-difference-between-mastodon-bluesky-and-threads. {{avail-free|https://www.eff.org/deeplinks/2024/06/whats-difference-between-mastodon-bluesky-and-threads}} * [Case] Hanagan, Justin. 2022. “A Simple Guide to Mastodon (And the Fediverse).” ''Stay Grounded''. May 28, 2022. https://www.staygrounded.online/p/a-simple-guide-to-mastodon-and-the. {{avail-free|https://www.staygrounded.online/p/a-simple-guide-to-mastodon-and-the}} * [Case] Colglazier, Carl, Nathan TeBlunthuis, and Aaron Shaw. 2024. “The Effects of Group Sanctions on Participation and Toxicity: Quasi-Experimental Evidence from the Fediverse.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 18 (May):315–28. https://doi.org/10.1609/icwsm.v18i1.31316. {{avail-uw|https://doi.org/10.1609/icwsm.v18i1.31316}} '''Optional Readings:''' * Chandrasekharan, Eshwar, Shagun Jhaver, Amy Bruckman, and Eric Gilbert. 2022. “Quarantined! Examining the Effects of a Community-Wide Moderation Intervention on Reddit.” ''ACM Transactions on Computer-Human Interaction'' 29 (4): 29:1-29:26. https://doi.org/10.1145/3490499. {{avail-uw|https://doi.org/10.1145/3490499}} * Chandrasekharan, Eshwar, Umashanthi Pavalanathan, Anirudh Srinivasan, Adam Glynn, Jacob Eisenstein, and Eric Gilbert. 2017. “You Can’t Stay Here: The Efficacy of Reddit’s 2015 Ban Examined Through Hate Speech.” ''Proceedings of the ACM: HumanComputer Interaction''. 1 (CSCW): 31:1-31:22. https://doi.org/10.1145/3134666. {{avail-uw|https://doi.org/10.1145/3134666}} * Fiesler, Casey, and Brianna Dym. 2020. “Moving Across Lands: Online Platform Migration in Fandom Communities.” ''Proceedings of the ACM: HumanComputer Interaction''. 4 (CSCW1): 42:1-42:25. https://doi.org/10.1145/3392847. {{avail-uw|https://doi.org/10.1145/3392847}} * Horta Ribeiro, Manoel, Homa Hosseinmardi, Robert West, and Duncan J Watts. 2023. “Deplatforming Did Not Decrease Parler Users’ Activity on Fringe Social Media.” ''PNAS Nexus'' 2 (3): pgad035. https://doi.org/10.1093/pnasnexus/pgad035. {{avail-free|https://doi.org/10.1093/pnasnexus/pgad035}} * Horta Ribeiro, Manoel, Shagun Jhaver, Savvas Zannettou, Jeremy Blackburn, Gianluca Stringhini, Emiliano De Cristofaro, and Robert West. 2021. “Do Platform Migrations Compromise Content Moderation? Evidence from r/The_Donald and r/Incels.” ''Proceedings of the ACM: HumanComputer Interaction'' 5 (CSCW2): 316:1-316:24. https://doi.org/10.1145/3476057. {{avail-uw|https://doi.org/10.1145/3476057}}<!-- * Vu, Anh V., Alice Hutchings, and Ross Anderson. 2024. “No Easy Way Out: The Effectiveness of Deplatforming an Extremist Forum to Suppress Hate and Harassment.” In ''2024 IEEE Symposium on Security and Privacy (SP)'', 717–34. https://doi.org/10.1109/SP54263.2024.00007. {{avail-uw|https://doi.org/10.1109/SP54263.2024.00007}} --> === Friday November 8: DUE: Wikipedia Tasks #7-A === [[#Wikipedia Task #7-A]] which involves finishing your Wikipedia article === Sunday November 8: DUE: Wikipedia Tasks #7-B === [[#Wikipedia Task #7-B]] which involves producing and turning in a Wikipedia advising report === Monday November 11: NO CLASS (Veterans Day) === <!-- [S13-W07-2/2] --> Monday November 11 is Veterans Day. It is [https://www.washington.edu/students/reg/2425cal.html#Q3 a university holiday] which means that no classes at UW will be in session. === Wednesday November 13: Macro: Social and Cultural Context === <!-- Week: #8: Challenges 1/3 --><!-- [S14-W08-1/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=64daf075-dcce-4d71-9ae9-b225000301de Culture (1/4): Overview and Preferences] [12m04s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=76a0b399-2ce0-4e9f-8c6f-b225000301dc Culture (2/4): Resonance] [11m42s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3a55c187-7a34-45f7-b6a4-b225000301ea Culture (3/4): Cultural Frames] [15m18s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7dd4cde1-4400-49af-94cc-b225000301e3 Culture (4/4): External institutions] [13m01s] '''Resources:''' * [https://canvas.uw.edu/files/126394738/download?download_frd=1 Reading Note #12] (Requires Canvas access) * [https://canvas.uw.edu/files/126512327/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/126687187/download?download_frd=1 Case Boards] (Requires Canvas access) * <strike>[Class Video Recording] (Requires Canvas access)</strike> (Audio Recording Failed) '''Required Readings:''' * [Case] Gordon-McKeon, Shauna. 2014. “Open Projects: Open Humans.” Blog. ''Center for Open Science: Open Science Collaboration.'' June 5, 2014. http://osc.centerforopenscience.org/2014/06/05/op-open-humans/. {{avail-free|http://osc.centerforopenscience.org/2014/06/05/op-open-humans/}} * [Case] Greshake Tzovaras, Bastian, Misha Angrist, Kevin Arvai, Mairi Dulaney, Vero Estrada-Galiñanes, Beau Gunderson, Tim Head, et al. 2019. “Open Humans: A Platform for Participant-Centered Research and Personal Data Exploration.” ''GigaScience'' 8 (6). https://doi.org/10.1093/gigascience/giz076 {{avail-free|https://doi.org/10.1093/gigascience/giz076}} * [Case] You should spend at least 20 minutes browsing the [https://www.openhumans.org/ Open Humans website] including [https://www.openhumans.org/about/ their about page], [http://blog.openhumans.org/ their blog], [https://www.openhumans.org/community-guidelines/ their community guidelines], and so on. Whatever you need to speak confidently about how they can more effectively build a community! '''Optional Readings:''' * Kloppenborg, Katharina, Mad Price Ball, and Bastian Greshake Tzovaras. 2022. “A Peer Production Model for Citizen Science: Comparative Analysis of Three Online Platforms.” SSRN Scholarly Paper. ''Social Science Research Network''. https://doi.org/10.2139/ssrn.4314974. {{avail-free|https://doi.org/10.2139/ssrn.4314974}} * Reinecke, Katharina, and Abraham Bernstein. 2011. “Improving Performance, Perceived Usability, and Aesthetics with Culturally Adaptive User Interfaces.” ''ACM Transactions on Computer-Human Interaction'' 18 (2): 1–29. https://doi.org/10.1145/1970378.1970382. {{avail-uw|https://doi.org/10.1145/1970378.1970382}} * Khatri, Sejal, Aaron Shaw, Sayamindu Dasgupta, and Benjamin Mako Hill. 2022. “The Social Embeddedness of Peer Production: A Comparative Qualitative Analysis of Three Indian Language Wikipedia Editions.” In ''Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems'', 1–18. CHI ’22. New York, NY, USA: Association for Computing Machinery. https://doi.org/10.1145/3491102.3501832. {{avail-free|https://doi.org/10.1145/3491102.3501832}} * Kiene, Charles, Jialun “Aaron” Jiang, and Benjamin Mako Hill. 2019. “Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams.” ''Proceedings of the ACM on Human-Computer Interaction'' 3 (CSCW): 44:1-44:23. https://doi.org/10.1145/3359146. {{avail-uw|https://doi.org/10.1145/3359146}} * Hill, Benjamin Mako. 2013. “Almost Wikipedia: What Eight Early Online Collaborative Encyclopedia Projects Reveal about the Mechanisms of Collective Action.” In ''Essays on Volunteer Mobilization in Peer Production.'' PhD Dissertation. Cambridge, Massachusetts: Massachusetts Institute of Technology. http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf. {{avail-free|http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf}} * Kharazian, Zarine, Kate Starbird, and Benjamin Mako Hill. 2024. “Governance Capture in a Self-Governing Community: A Qualitative Comparison of the Croatian, Serbian, Bosnian, and Serbo-Croatian Wikipedias.” ''Proceedings of the ACM on Human-Computer Interaction'' 8 (CSCW1): 61:1-61:26. https://doi.org/10.1145/3637338. {{avail-free|https://doi.org/10.1145/3637338}} === Friday November 15: DUE: Community & Challenge Identification === Details on the assignment are in the [[#Community & Challenge Identification]] section of this syllabus. === Monday November 18: Challenges and Frontiers: Innovation Communities === <!-- [S15-W08-2/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1984f8e2-9cbf-4c86-abed-b229002f28eb Innovation Communities (1/5): User Innovation] [10m44s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=07b27096-6d9a-4ccc-a537-b229002e994d Innovation Communities (2/5): Sources of Innovation] [18m19s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=02cfee69-a9c9-4b27-b7f0-b229002e994f Innovation Communities (3/5): Free Innovation] [4m23s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a5f446fe-e47f-4099-b580-b229002e9950 Innovation Communities (4/5): Community Innovation] [13m11s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=791f362f-3f01-4ea3-9f50-b229002e9956 Innovation Communities (4/5): How Community Innovation Happens] [7m58s] '''Resources:''' * [https://canvas.uw.edu/files/126746622/download?download_frd=1 Reading Note #13] (Requires Canvas access) * [https://canvas.uw.edu/files/126746963/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/127095642/download?download_frd=1 Case Boards] (Requires Canvas access) * <strike>[Class Video Recording] (Requires Canvas access)</strike> (Audio Recording Failed) '''Required Readings:''' * ''[Read Chapters 1, 2, & 5]'' von Hippel, Eric. 2005. ''Democratizing Innovation''. Cambridge, Massachusetts: The MIT Press. {{avail-free|https://direct.mit.edu/books/book/2821/Democratizing-Innovation}} * [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}} * [Case] InnoCentive rebranded to Wazokucrowd. Spend some time poking around the [https://www.wazokucrowd.com// Wazokucrowd website]. Because they've removed some information, skip [https://www.wazokucrowd.com/challenges/faq/ The Wazoku Crowd FAQ] and read these two instead: ** [Case] [https://web.archive.org/web/20190629034830/https://www.innocentive.com/our-solvers/faqs/ The Innocentive Solver FAQ] (Archived on the Internet Archive) ** [Case] [https://web.archive.org/web/20190805065830/https://www.innocentive.com/offering-overview/seeker-faqs/ The Innocentive Seeker FAQ] (Archived on the Internet Archive) '''Optional Readings:''' * von Hippel, Eric. 2016. ''Free Innovation''. Cambridge, Massachusetts: MIT. {{avail-free|https://direct.mit.edu/books/book/5344/Free-Innovation}} <!-- mention in lecture --> * ''[Exceprts]'' Peralta, Stacy, dir. 2002. ''Dogtown and Z-Boys''. Documentary, Sport. Agi Orsi Productions, Vans. {{avail-canvas|1=https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=480bc3b7-7c01-4610-aaf2-b22900879bd3}} === Wednesday November 20: Challenges and Frontiers: Guest Speaker Hunter Kaimi Brown === <!-- Week: #9: Challenges 2/3 --><!-- [S16-W09-2/2] --> '''Guest:''' * Hunter Brown '''Resources:''' * <strike>[Class Video Recording] (Requires Canvas access)</strike> (Audio Recording Failed) '''Required Readings:''' * Joseph, Nancy. 2021. "Creating Community on TikTok." ''Perspectives''. Seattle, Washington: University of Washington College of Arts and Sciences. https://artsci.washington.edu/news/2021-04/creating-community-tiktok. {{avail-free|https://artsci.washington.edu/news/2021-04/creating-community-tiktok}} * [https://www.tiktok.com/@hunterkaimi @hunterkaimi on TikTok] Today, we'll have an interview and question and answer session with Class of 2021 UW Department of Communication student (and COM 481 alumni) Hunter Brown. Hunter Brown posted his first video to TikTok in late December 2019 and started COM481 (then called 482) in the first week of January 2020. Over the quarter that Hunter was taking the class, he grew his followers to more than 15,500 using own creativity, intuition, and some of the concepts and techniques from the course. Hunter has since grown his TikTok following to more than 1.3 million people in just over two years. Check out Hunter's TikTok, linked from the syllabus, and come ready to ask him any questions you have. I'll start us out by interviewing Hunter about his experience growing an online community. Then we'll open up to your questions. === Monday November 25: Challenges and Frontiers: Dr. Regina Cheng on Feedback, Learning, and Trust === <!-- Week: #10: Challenges 3/3 --><!-- [S17-W10-1/2] Guest Lecture/Skip --> '''Guest:''' * [https://reginachangzhou.github.io/ Ruijia Cheng, PhD] (Regina, 程瑞加) '''Resources:''' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=906c9884-acaf-4b73-a49c-b236012f397d Class Video Recording] (Requires Canvas access) (''Note:'' This video is not from our class, but it's from another lecture that Dr. Cheng gave with almost the exact same content. It should be a useful substitute for anybody unable to attend the lecture.) '''Class plan:''' We will be joined in class by Dr. Regina Cheng. Dr. Cheng is a Research Scientist at Apple in the ''Human Centered Machine Intelligence (HCMI)'' group. She has published a number of papers about learning, feedback, and AI in online communities—three of the top topics that folks requested most frequently in the poll. Dr. Cheng received her PhD in 2023 in the [https://www.hcde.washington.edu/ Department of Human-Centered Design & Engineering at UW], and I was honored to serve as one of the co-advisors of her dissertation work. Dr Cheng tells me she plans to present work based on the three studies below. '''Required readings:''' Please read '''one of the three papers below'''. Feel free to pick whichever one you're most excited about: * Cheng, Ruijia, Sayamindu Dasgupta, and Benjamin Mako Hill. 2022. “How Interest-Driven Content Creation Shapes Opportunities for Informal Learning in Scratch: A Case Study on Novices’ Use of Data Structures.” In ''Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems'', 1–16. CHI ’22. New York, NY, USA: Association for Computing Machinery. https://doi.org/10.1145/3491102.3502124. {{avail-free|https://doi.org/10.1145/3491102.3502124}} * Cheng, Ruijia, and Jenna Frens. 2022. “Feedback Exchange and Online Affinity: A Case Study of Online Fanfiction Writers.” ''Proceedings of the ACM: Human-Computer Interaction'' 6 (CSCW2): 402:1-402:29. https://doi.org/10.1145/3555127. {{avail-free|https://doi.org/10.1145/3555127}} * Cheng, Ruijia, Ruotong Wang, Thomas Zimmermann, and Denae Ford. 2024. “‘It Would Work for Me Too’: How Online Communities Shape Software Developers’ Trust in AI-Powered Code Generation Tools.” ''ACM Transaction on Interactive Intelligent Systems'' 14 (2): 11:1-11:39. https://doi.org/10.1145/3651990. {{avail-free|https://doi.org/10.1145/3651990}} There are no reading note this work or specific questions I want you to prepare answers to. Your assignment is to come prepared with two questions based on the paper you've read. We'll be ready to call people from the cold call list, so be ready! === Wednesday November 27: Hackers === <!-- [S18-W10-2/2] Guest Lecture/Skip --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ededa08f-07a8-4f64-9129-b22b00476338 Hackers (Part 1/3): Introduction] [19m38s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7fe78b4f-ee02-4e76-aaf2-b22b00476336 Hackers (Part 2/3): CHDK Part 1] [11m29s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=eb1dc843-11ff-4bc8-823f-b22b00476328 Hackers (Part 3/3): CHDK Part 2] [12m46s] '''Resources:''' * [https://canvas.uw.edu/files/126747818/download?download_frd=1 Reading Note #14] (Requires Canvas access) * [https://canvas.uw.edu/files/126811277/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/127328322/download?download_frd=1 Case Boards] (Requires Canvas access) '''Required Readings:''' * [Case] {{avail-wp|DIGIC#Custom_firmware}} * [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” ''The New York Times'', May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-uw|https://www.proquest.com/docview/346072852/fulltext/A244EAAB8E9B4524PQ}} * [Case] ''CHDK Wiki'': Take a look at the [https://chdk.fandom.com/wiki/CHDK CHDK home page] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works. * [Case] {{avail-wp|Nexus Mods}} * [Case] ''Nexus Mods'': Take a look at the [https://www.nexusmods.com/ home page] of Nexus Mods and get a sense of what this community is about. * [Case] Lee, Daniel, Dayi Lin, Cor-Paul Bezemer, and Ahmed E. Hassan. 2020. “Building the Perfect Game – an Empirical Study of Game Modifications.” ''Empirical Software Engineering'' 25 (4): 2485–2518. https://doi.org/10.1007/s10664-019-09783-w. {{avail-uw|https://doi.org/10.1007/s10664-019-09783-w}} '''Optional Readings:''' * Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” ''Esquire Magazine'', October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box. {{avail-free|https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box}} {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}} * Mollick, Ethan. 2005. “Tapping into the Underground.” ''MIT Sloan Management Review'' 46 (4): 21. http://sloanreview.mit.edu/article/tapping-into-the-underground/. {{avail-uw|http://sloanreview.mit.edu/article/tapping-into-the-underground/}} * Mollick, Ethan. 2005. “The Engine of the Underground: The Elite-Kiddie Divide.” ''SIGGROUP Bulletin'' 25 (2): 23–27. https://doi.org/10.1145/1067721.1067726. {{avail-uw|https://doi.org/10.1145/1067721.1067726}} * Scacchi, Walt. 2010. “Computer Game Mods, Modders, Modding, and the Mod Scene.” ''First Monday'' 15 (5). http://firstmonday.org/ojs/index.php/fm/article/view/2965. {{avail-free|http://firstmonday.org/ojs/index.php/fm/article/view/2965}} <!-- Week: #11: Final Presentations --> === Monday December 2: NO CLASS (Spend Time Watching and Giving Feedback on Presentations) === <!-- [S19-W11-1/2] --> '''Resources:''' * The [[/Final presentations]] page contains details on the final presentation sessions including due dates/times, instructions, and so on. * The poster content should be an overview and preview of your final project. Details on the expectations for the final project are on [[#Project 2: Community Advising Project]] section of the syllabus. '''No readings.''' The final classes will be devoted entirely to presentations. === Wednesday December 4: NO CLASS (Spend Time Watching and Giving Feedback on Presentations) === <!-- [S20-W11-2/2] --> '''Resources:''' * The [[/Final presentations]] page contains details on the final presentation sessions including due dates/times, instructions, and so on. * The poster content should be an overview and preview of your final project. Details on the expectations for the final project are on [[#Project 2: Community Advising Project]] section of the syllabus. '''No readings.''' The final classes will be devoted entirely to presentations. <!-- Week: #12: Final Project --> === Wednesday December 11: DUE: Final Projects === Details are on the [[#Project 2: Community Advising Project]] section of this page.
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