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Management Principles (Winter 2026)
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= Schedule = == First Impressions and Getting Started == === Tuesday, Jan 6 -- Before You Begin === '''Before Class''' * Watch the [https://canvas.uw.edu/courses/1878628/files/folder/Week%201?preview=143198116 'Introduction to CSS 350'] video * Read over the syllabus (this document!) and be ready to ask questions. '''In-class Goals''' * Review class structure and plan for the quarter * Dive in on content: Why is this a class? * Getting-acquainted activity -- interview intros * Remaining time: Start the class checklist '''In-class materials''' * [https://canvas.uw.edu/courses/1878628/files/folder/Week%201?preview=143988921 Slides] '''Optional Materials''' * [https://canvas.uw.edu/courses/1878628/files/folder/Week%201?preview=143199028 How to conduct a job interview], by "Bartleby" from ''The Economist'' * [https://canvas.uw.edu/courses/1878628/files/folder/Week%201?preview=143199029 How to conduct job interviews when you've never done it before], by Irina Cozma, ''Harvard Business Review'' === Wednesday, January 7: DUE: Class Checklist === '''Required Task:''' Complete the class setup checklist on Canvas. As with most other assignments, you must complete this task by 11:59pm Seattle time. === Thursday, January 8 -- First Day on the Job === '''Before Class:''' * [https://canvas.uw.edu/courses/1878628/files/folder/Week%201?preview=143551968 Read the Reading Note] <-- cold call questions in here * [https://canvas.uw.edu/courses/1878628/files/folder/Week%201?preview=143551975 Watch the lecture video] * Read [https://theconversation.com/why-metas-embrace-of-a-flat-management-structure-may-not-lead-to-the-innovation-and-efficiency-mark-zuckerberg-seeks-199731 this article on Meta announcing a flat structure] * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%201?preview=143551922 "Informal Networks: The Company Behind the Chart"] by David Krackhardt and Jeffrey R Hanson, published in the ''Harvard Business Review'' * Read [https://www.techinterviewhandbook.org/understanding-compensation/ this guide to tech company compensation] * Read [https://www.svb.com/startup-insights/startup-growth/types-of-corporations-and-how-to-incorporate-your-startup/ this guide to company structures] '''In-class Goals''' * Class Discussion (see reading note) * Groups assigned and announced. * Team Kick-off Activities '''In-class Materials''' * [https://canvas.uw.edu/courses/1878628/files/folder/Week%201?preview=143551968 Class Slides] * [https://canvas.uw.edu/courses/1878628/files/folder/Week%201?preview=143988974 Miro Discussion Boards] '''Optional Materials''' * ''Intrigued by the idea of a flat organization?'' Check out [https://www.agilefederation.com/post/valve-corporation-a-case-study-in-the-future-of-organizational-structure this description of the flat structure at Valve Corporation] * ''Want to dig in deeper on this idea of institutional isomorphism?'' This [https://www.talkingaboutorganizations.com/120-institutional-isomorphism-dimaggio-powell/ podcast discusses the article in further detail.] == Teamwork and Getting Work Done == ===Manager 1 Week 1=== ;Theme: Psychological perspectives ==== Tuesday, January 13 -- Forming (Who am I?) ==== '''Before Class:''' * Read the [https://canvas.uw.edu/courses/1878628/files/folder/Week%202?preview=143853373 Reading Note] * Watch the [https://canvas.uw.edu/courses/1878628/files/folder/Week%202?preview=143853835 lecture video] * Read this blog post on [https://isaacjeffries.com/blog/2022/7/26/have-do-be-vs-be-do-have Have-Do-Be vs Be-Do-Have] -- the framing originated with Steven Covey, but I think the examples in the blog post might speak well to where we are right now. * Read [https://en.wikipedia.org/wiki/Tuckman%27s_stages_of_group_development this Wikipedia article] on the "Tuckman's ladder" concept of Forming, Storming, Norming, Performing * Read this article: John D. Mayer, Richard D. Roberts, Sigal G. Barsade. 2008. "Human Abilities: Emotional Intelligence." ''Annual Review of Psychology''. 59:507-536. DOI: 10.1146/annurev.psych.59.103006.093646 [https://canvas.uw.edu/courses/1878628/files/folder/Week%202?preview=143853695 Download via Canvas Link] '''In-class Goals''' * Clean up student information collection * Finish Discussion of Reading Note 1 * Class Discussion of Reading Note 2 * Your first team meeting! '''In-class Materials''' * [https://canvas.uw.edu/courses/1878628/files/folder/Week%202?preview=144368188 Miro Discussion Boards] '''Optional Materials''' * ''Interested in learning more about Deep Listening?'' This [https://www.forbes.com/sites/marybethgasman/2025/06/16/how-deep-listening-is-a-radical-act/ Forbes interview] on deep listening offers more details. ==== Thursday, January 15 -- Forming (Who am I in this organization?) ==== '''Before Class:''' * Read "Here's a list of all the tech careers we can think of" [https://careerswithstem.com.au/tech-careers-list/ from a career blog] -- how familiar are you with these roles? * Use Discord to connect with your team and start discussing how you will approach the project. '''In-class Goals''' * Class Discussion (Finish Reading Note 2) * Management team meeting * What Kind of Dev Day (in-class lab) * Exit ticket: Reflection '''In-class Materials''' * [https://canvas.uw.edu/courses/1878628/files/folder/Week%202?preview=144368190 Class Slides] ===Manager 1 Week 2=== ;Theme: Communication studies perspectives ==== Tuesday, January 20 -- Storming (Who are we?) ==== ;Case study: Flint water crisis '''Before Class:''' * Read the [https://canvas.uw.edu/courses/1878628/files/folder/Week%203?preview=144191523 Reading Note] * Read the [https://en.wikipedia.org/wiki/Sensemaking Wikipedia article on sensemaking] * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%203?preview=144191650 this journalistic account of the crisis], a New York Times article from Julie Bosman * Read Sensemaking and crisis revisited: the failure of sensemaking during the Flint water crisis. William D. Nowling & Matthew W. Seeger https://doi.org/10.1080/00909882.2020.1734224 or use the [https://canvas.uw.edu/courses/1878628/files/folder/Week%203?preview=144191575 Canvas Link] * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%203?preview=144191648 this post-crisis reporting], a New York Times article from Erica L. Green '''In-class Goals''' * Class Discussion (see reading note) * Team Meeting * Group work time * Exit ticket: reflection <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] * [https://en.wikipedia.org/wiki/Grounding_in_communication Communication Grounding] '''Optional Materials''' * * * --> ==== Thursday, January 22 -- Storming (Who are we in this organization?) ==== '''Before Class:''' * Read the [https://canvas.uw.edu/courses/1878628/files/folder/Week%203?preview=144316936 Reading Note] * Watch the [https://canvas.uw.edu/courses/1878628/files/folder/Week%203?preview=144316908 lecture video] on Rocks, Goals and Values. * Read 'the mergers paper' from Kiene et al.: Charles Kiene, Aaron Shaw, and Benjamin Mako Hill. 2018. Managing Organizational Culture in Online Group Mergers. Proc. ACM Hum.-Comput. Interact. 2, CSCW, Article 89 (November 2018), 21 pages. https://doi.org/10.1145/3274358 '''In-class Goals''' * Class Discussion: **Finish Reading Note 3 **Reading Note 4 * Management team meeting * Group work time <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] '''Optional Materials''' * * * --> ==== Friday: January 23 ==== [[#Project Task 1 Specification: Startup Time| Task 1 Due]] ===Manager 2 Week 1=== ;Theme: Sociological perspectives ==== Tuesday, January 27 -- Norming (How are we working together?) ==== '''Before Class:''' * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%204?preview=144328284 Reading Note 5] * Read [https://soztheo.com/sociology/key-concepts-in-sociology/norms-and-values/ Norms and Values], by Dr. Christian Wickert. * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%204?preview=144327316 Broken Windows]: Exploring the Applicability of a Controversial Theory on Code Quality, an article by Diomidis Spinellis, Panos Louridas, Maria Kechagia, and Tushar Sharma. '''In-class Goals''' * Guest speaker -- Using the Collaboratory * Class Discussion (see reading note) * In-class activity: Communication grounding * Team meeting <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] '''Optional Materials''' * * * --> ==== Thursday, January 29 -- Norming (How are we working together in an organization?) ==== <!--Lecture topics: Norms around time, meetings, in-office / remote, CMC findings --> '''Before Class:''' * Finish any open items from reading note 5 '''In-class Goals''' * Class Discussion (see reading note 5) * Management Team Meeting * In-class activity: Anticipating norms * Exit Ticket Reflection <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] --> ==== Friday: January 30 ==== [[#Project Task 2 Specification: Communication and Prototyping Tools|Task 2 Due]] ===Manager 2 Week 2=== ;Theme: Management science perspectives ==== Tuesday, February 3 -- Performing (How are we moving forward?) ==== ;Note: topics shuffled down from the previous week <!-- Lecture topics -- motivation -- what is a business case? -- two ways to make a profit: --> '''Before Class:''' * Read the [https://canvas.uw.edu/courses/1878628/files/folder/Week%204?preview=144630646 Reading Note] * Listen to [https://www.ted.com/talks/worklife_with_adam_grant_why_meetings_suck_and_how_to_fix_them Adam Grant's] podcast on "Why meetings suck and how to fix them" * Read the Wikipedia article on [https://en.wikipedia.org/wiki/Abilene_paradox the Abilene paradox] * Read this article on [https://www.gallup.com/workplace/660236/remote-work-paradox-engaged-distressed.aspx remote work versus hybrid work] '''In-class Goals''' * Guest Speaker, Greg V Wilson * Class Discussion (see reading note) * Team meeting <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] '''Optional Materials''' * * * --> ==== Thursday, February 5 -- Performing (How are we moving forward in an organization?) ==== <!-- management, leadership the four agreements managing up / getting along with management and bosses performance management managing out the bottom 10% * Listen to [https://timharford.com/2024/09/cautionary-tales-steel-and-kindness-the-clash-of-the-skyscrapers/ this episode] of the Cautionary Tales podcast describing different leadership styles --> '''Before Class:''' * Read the [https://canvas.uw.edu/courses/1878628/files/folder/Week%205?preview=144959143 Reading Note 7] -- including a 'virtual field trip' assignment! * Read Ask a Manager's advice about [https://www.askamanager.org/2016/11/everything-you-need-to-know-about-your-year-end-performance-review.html performance reviews] * Read about the [https://en.wikipedia.org/wiki/Vitality_curve Vitality Curve] * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%205?preview=144958002 "Getting Rid of the Bottom 10%, Sounds Good But..."] by Edward E. Lawler III * Listen to this discussion about [https://www.youtube.com/watch?v=2GM1NfF_kHA Stack Ranking at Amazon] '''In-class Goals''' * Finish any leftover discussion items from Tuesday * Class Discussion (see reading note) * Management Team Meeting <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] '''Optional Materials''' * * * --> ==== Friday: February 6 ==== [[#Project Task 3 Specification: Organization Overview|Task 3 Due]] ===Manager 3 Week 1=== ;Theme: Entrepreneurship, creativity studies == Organizational Change == ==== Tuesday, February 10 -- Innovation and Creative Thinking ==== ;Nexus Mods Case Study '''Before Class:''' * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%206?preview=145213177 the Reading Note] * Read Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” Esquire Magazine, October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box. [https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box Esquire link, available free online] [http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html Slate version Available free online] * Read [https://en.wikipedia.org/wiki/DIGIC#Custom_firmware CHDK description in Wikipedia] * Read Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” The New York Times, May 26, 2010, sec. Technology / Personal Tech. [http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html Times Link] or [http://offcampus.lib.washington.edu/login?url=https://www.proquest.com/docview/346072852/fulltext/A244EAAB8E9B4524PQ Also available from UW libraries] * Read [https://chdk.fandom.com/wiki/CHDK C.H.D.K. Wiki] Take a look at the CHDK home page and explore the Wiki to get a good idea of what this community is about, what they do, and how it works. * Read [https://en.wikipedia.org/wiki/Nexus_Mods Nexus Mods Wikipedia Page] * Explore [https://www.nexusmods.com/ Nexus Mods]. Take a look at the home page of Nexus Mods and get a sense of what this community is about. * Read this Analysis of Nexus Mods -- Lee, D., Lin, D., Bezemer, CP. et al. Building the perfect game – an empirical study of game modifications. Empir Software Eng 25, 2485–2518 (2020). [https://doi.org/10.1007/s10664-019-09783-w Free Download] '''In-class Goals''' * Class Discussion (see reading note) * Team Meeting * Creativity activity * Post-activity Exit Ticket <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] --> '''Optional Materials''' * If you're interested in the management theory we're using today, read this article from Ibo Van De Poel: ''On the Role of Outsiders in Technical Development'' Technology Analysis & Strategic Management, Vol. 12, No. 3, 2000. ==== Thursday, February 12 -- Innovation and Creative Thinking Continued ==== '''Before Class:''' * Review case materials '''In-class Goals''' * Continue case discussion from Tuesday * Management Team Meeting <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] '''Optional Materials''' * * * --> ==== Friday: February 13 ==== [[#Project Task 4: Innovation|Task 4 Due]] ===Manager 3 Week 2=== ==== Tuesday, February 17 -- Critical Thinking and Budget Modeling ==== '''Before Class:''' * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%207?preview=145563249 the Reading Note] * Read the [https://en.wikipedia.org/wiki/Six_Thinking_Hats Wikipedia overview] of the Six Hats strategy * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%207?preview=145563257 this excerpt] from Edward De Bono's book, Six Thinking Hats * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%207?preview=145563252 this essay from Peter Elbow] called "The Believing Game or Methodological Believing" * Read this guide about [https://stripe.com/resources/more/how-to-create-a-business-budget-for-your-startup-a-guide budget modeling] '''In-class Goals''' * Class Discussion (see reading note) * In-class activity: Six Thinking Hats * In-class activity: Methodological Believing * Team Meeting <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] * Cognitive Biases * Watch the lecture video * Read creativity is forever chapters * intellectual property * patent trolls --> ==== Thursday, February 19 -- Critical Thinking Part 2: Cognitive Biases and Reorganizations==== ;Guest Speaker: Bri Hatch '''Before Class:''' * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%207?preview=145685112 the Reading Note] * Read [https://2012books.lardbucket.org/books/an-introduction-to-organizational-behavior-v1.0/s18-02-organizational-change.html "Organizational Change"] from this organizational behavior textbook. * Read [https://www.simplypsychology.org/cognitive-bias.html this overview of cognitive biases] '''In-class Goals''' * Class Discussion (see reading note) * Management Team Meeting <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] '''Optional Materials''' * * * --> ==== Friday: February 20 ==== [[#Project Task 5 Specification: Organizational Unit|Task 5 Due]] ===Manager 4 Week 1=== ==== Tuesday, February 24 -- Strategy Amid Disruption ==== <!-- lecture -- talk about technology as an occasion for structuring and * Read read learning from notes and make optional --> '''Before Class:''' * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%208?preview=145871574 the reading note] * Read [https://www.atlas101.ca/pm/concepts/exploration-exploitation-dilemma/ this overview] of the "exploration vs exploitation" dilemma * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%208?preview=145871575 Unpacking disruptive innovation] by Gemelgo et al. * Read [https://en.wikipedia.org/wiki/SWOT_analysis this article explaining SWOT analysis] '''In-class Goals''' * Finish remaining topics from Thursday * Class Discussion (see today's new reading note) * Team Meeting <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] --> '''Optional Materials''' * You might be interested in this ML-oriented [https://en.wikipedia.org/wiki/Exploration%E2%80%93exploitation_dilemma overview of the exploration vs exploitation] dilemma ==== Thursday, February 26 -- Strategy Amid Disruption Part 2 ==== '''Before Class:''' * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%208?preview=145970858 the Reading Note] * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%208?preview=145970861 Novice Risk Work], by Kate Kellogg et al. 2025 * Read [https://www.theparisreview.org/blog/2017/04/12/and-other-creatures/ Poseidon, by Franz Kafka] '''In-class Goals''' * Class Discussion (see reading note) * Management Team Meeting * Exit ticket reflection <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] '''Optional Materials''' * * * --> ==== Friday: February 27 ==== [[#Project Task 6 Specification: Responding to Disruptive Technologies|Task 6 Due]] ===Manager 4 Week 2=== ==== Tuesday, March 3 -- Noticing Patterns: Discrimination, Non-verbal communication ==== '''Before Class:''' * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%209?preview=146220963 the Reading Note] to guide your way through the readings * Read [https://en.wikipedia.org/wiki/Communication#Non-verbal this summary of non-verbal communication] * Read: [https://blog.ted.com/body-language-survey-points-to-5-nonverbal-features-that-make-ted-talks-take-off/ this study on making a TED presentation compelling] * Watch this short video (see Reading Note for instructions on using it): https://www.today.com/popculture/tv/the-office-new-clip-rcna36535 * Read this account of [https://www.aclu.org/news/womens-rights/why-amazons-automated-hiring-tool-discriminated-against bias in Amazon resume screening tool] * Read [https://canvas.uw.edu/courses/1878628/files/folder/Week%209?preview=146220947 this article from Wilson and Caliskan 2024] on LLM bias in resume screening '''In-class Goals''' * Class Discussion (see reading note) * Team Meeting * Exit ticket reflection <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] '''Optional Materials''' * * * --> ==== Thursday, March 5 -- Bias, conflict, and toxicity: What if your organization is terrible? ==== <!-- lecture topics: labor law talk about exit, voice, and loyalty talk about effective voice circle back to comm topics -- toxicity -- why terrible bosses succeed --> * Read the [https://canvas.uw.edu/courses/1878628/files/folder/Week%209?preview=146383864 Reading Note] * Read https://www.mcsweeneys.net/articles/i-work-for-an-evil-company-but-outside-work-im-actually-a-really-good-person * Read Part 10.1, 10.2, and 10.3 from the [https://2012books.lardbucket.org/books/an-introduction-to-organizational-behavior-v1.0/s14-conflict-and-negotiations.html Organizational Behavior Textbook] * Watch [https://www.youtube.com/watch?v=aN6SpU_-76k 'Why good people become bad bosses'] from Jamie Woolf and Dr. Chris Bell * Read https://www.askamanager.org/2022/04/how-long-will-it-take-to-change-the-culture-at-my-new-job.html * Read [https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal this official illegal discrimination definition] '''In-class Goals''' * Class Discussion (see reading note) * Management Meeting * Exit ticket reflection <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] '''Optional Materials''' * * * --> ===Worker-owned / Worker-run Cooperative Week 1=== ;Manager 5 -- not all groups have a manager this week ==== Tuesday, March 10 -- Turning Points: Triumphant Moments and Graceful Departures ==== [[#Project Task 7 Specification: Presentation|Demo Day -- Task 7]] <!-- '''Before Class:''' * Read * Watch the lecture video * Read * Read lab or law '''In-class Goals''' * Class Discussion (see reading note) --> <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] --> ==== Wednesday, March 11 ==== [[#Project Task 8 Specification: Organization Feedback|Feedback due (Task 8)]] ==== Thursday, March 12 -- Negotiation and New Beginnings ==== <!-- '''Before Class:''' * Read * Watch the lecture video * Read * Read Tyranny of structurelessness Freedom is an endless meeting * Read [https://www.theparisreview.org/blog/2017/04/12/and-other-creatures/ Poseidon], a ''very'' short story by Franz Kafka '''In-class Goals''' * Discussion (see reading note) * In-class activity: Negotiation * Group work time: How will you respond to the feedback you received? --> <!-- '''In-class Materials''' * [ Panopto Recording] * [ Class Slides] * [ Miro Discussion Boards] --> === Worker-owned / Worker-run Cooperative Week 2 === ;Finals week! + Manager 5 ==== Tuesday, March 17 ==== No class meeting. However, this is the designated timeslot for the final exam for this class. I strongly recommend that you plan to co-work with your group during this time (Professor Champion will run an open co-working session during this period). ==== Thursday, March 19 ==== [[#Project Task 9 Specification: Final Version of Your Organization and Prototype|Final version of company project due (task 9)]] ==== Sunday, March 22 ==== [[#Final Paper: Reflection on Management Principles|Reflection on Management Principles Due]]
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