Editing Building Successful Online Communities (Spring 2021)

:'''Topics in Leadership: Building Successful Online Communities'''
:'''COMMLD 570 A''' - Communication Leadership (MCCN Elective)
:'''Instructor:''' [https://mako.cc/academic/ Benjamin Mako Hill] / [mailto:makohill@uw.edu makohill@uw.edu]
::Office Hours: By appointment (I'm usually available via chat during "business hours.") You can view out [https://mako.cc/calendar/ my calendar] and/or [https://harmonizely.com/mako put yourself on it].  If you schedule a meeting, we'll meet in the Jitsi room (<code>makooffice</code>) you'll get a link to through the scheduling app.

:'''Meeting Time:''' Tuesday 3/30-6/1 6-9:50pm (Seattle time)
:'''Course Websites''':
:* We will use Canvas for [https://canvas.uw.edu/courses/1448701/announcements announcements] and [https://canvas.uw.edu/courses/1448701/assignments turning in assignments]
:* We will use [https://teams.microsoft.com/l/team/19%3a98ceb17a4ce1412b8bbabba7d341f90f%40thread.tacv2/conversations?groupId=e5542b13-679d-4f7d-9e4f-54cc4bd03bbc&tenantId=f6b6dd5b-f02f-441a-99a0-162ac5060bd2 our own Microsoft Teams instance] in two ways: (a) asynchornous ''''group chat'''' to discuss assignments and readings, ask questions, and share information around the course material throughout the week; and (b) synchronously for live video chat during the class period.
<!--:* Course absence form: Based on the case-study discussion format, it will be important to tell me if you are not coming to class at least one hour in advance.-->
:* For the Wikipedia assignments, we will use this [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) WikiEdu class page and dashboard]. 
:* Everything else will be linked on this page.

:'''Course Catalog Description:'''
: Before Wikipedia was created, there were seven very similar attempts to build online collaborative encyclopedias. Before Facebook, there were dozens of very similar social networks. Why did Wikipedia and Facebook take off when so many similar sites struggled? Why do some attempts to build communities online lead to large thriving communities while most struggle to attract even a small group of users?

: This class will begin with an introduction to several decades of research on computer-mediated communication and online communities to try and understand the building blocks of successful online communities. With this theoretical background in hand, every student will then apply this new understanding by helping to design, build, and improve a real online community.

<div style="float:right;" class="toclimit-3">__TOC__</div>

== Overview and Learning Objectives ==

Online communities are central parts of each of our daily lives and have an important impact on our cultural, social, and economic experience of the world and each other. This course combines an in-depth look into several decades of research into online communities and computer-mediated communication with exercises that aim to give students experience applying this research to the evaluation of, and hands-on participation in, online communities.

If you have not done so already, I expect that most of you taking this course will, after graduation, work in jobs that involve communicating, working with, or managing online communities. This class seeks to inform these experiences by helping you learn how to use and contribute to online communities more effectively and how to construct, improve, or design your own online communities.

I will consider the course a complete success if every student is able to do all of these things at the end of the quarter:

* Write and speak fluently about the rules and norms of our "model organism" community (Wikipedia) demonstrate this fluency through successful contributions to Wikipedia.
* Recall, compare, and give examples of key theories that seek to explain why some online communities grow and attract participants while others do not.
* Demonstrate an ability to critically apply the theories from the course to the evaluation of a '''real'' online community.
* Engage with the course material and compellingly present your own ideas and reflections in writing and orally.

== Class format and structure ==

Given [[#Teaching and learning in a pandemic|the pandemic we've living through]], this course will proceed in a '''remote''' format that includes both ''asynchronous'' and ''synchronous'' elements (more on those below). In general, the organization of the course adopts a "flipped" approach where you consume instructional materials on your own (or in groups) and we will use our synchronous meetings to answer questions, address challenges or concerns, work through solutions, and hold semi-structured discussions in the form of '''cases''' which I'll discuss in depth below. 

The '''asynchronous elements of this course''' include two parts:

# All readings, recorded lectures/slides, tutorials, and assignments.
# Conversation and discussion that happens in the group chat over the course of the week.

I expect you to finish all readings and watch all lectures outside of our class meeting times '''before the class sessions on which they are assigned'''. Please note that this means I will not deliver lectures during our class meetings. Please also note that this means you are fully responsible for reading all readings and watching all recorded lecture material before you come to the associated synchronous part of class.

I expect you to check in and participate in our asynchronous group chat discussion at least 3-4 times a week and I plan to check and respond to conversation there at least daily throughout the quarter.

The '''synchronous elements of the course''' will be the two weekly class meetings that will happen via video/voice conference at the normal time on the course schedule. The synchronous sections will be conducted as described in the [[#Synchronous Class Setup|synchronous class setup section of the syllabus]]. Each session is scheduled to run for the full period although I will likely not use the full amount of time given that lectures will be pre-recorded. If we do use the entire time, I'll try to work in at least a couple breaks. 

I will use the class meetings to do several things:

# Discuss and work through any questions or challenges you encounter in the materials assigned for that day. 
# Discuss and/or answer questions about assignments that have come up over the previous work.
# Conduct each day's '''case study discussion(s)''' involving an instructor-mediated conversation with each of you.

=== Websites and Technology Expectations ===

Because this class is online due to the pandemic, there are a number of expectations that you will be able to connect to certain websites. In order to complete this class, I expect you to be able to access and use the following web resources:

* [https://wiki.communitydata.science/ wiki.communitydata.sciece] — This website will host the syllabus for the course. I expect you to be able to visit it regularly.
* [https://canvas.uw.edu/courses/1448701 This classes page in UW's Canvas] — We'll be using Canvas for posting announcements, uploading course-restricted files, turning in assignments, and distributing grades.
* [https://www.lib.washington.edu/help/connect/tools UW Library Proxy] — I'm going to expect that you can use the UW Libraries proxy to access material that UW subscribes to from off campus. You'll need to to get material to do the readings for class.
<!-- * [https://discord.com/ Discord] — Discord is a chat system that we'll be using in the course to stay in touch between class and to discuss things asynchronously. It has screensharing and voice chat as well which we are going to use for our case discussions. There is a mobile app as well as a downloadable desktop app that you may find useful but you should be able to do everything you need to while using the web interface version. -->
* * [https://www.microsoft.com/en-us/microsoft-teams/group-chat-software Microsoft Teams] {{tentative} — Teams is a chat system that we'll be using in the course to stay in touch between class and to discuss things asynchronously. It has screensharing and video/voice chat as well which we are going to use for our in person meetings. There is a mobile app as well as a downloadable desktop app that you may find useful but you should be able to do everything you need to while using the web interface version with Chrome or Edge. The desktop app runs for Windows, Mac OS and Linux.
* [https://www.panopto.com Panopto] — UW uses the video hosting service Panopto which I will be using to share all the lectures and recordings of the class sessions.
* [https://zoom.us Zoom] — UW strongly recommends that all courses be conducted in Zoom so I will be following their advice. Our case studies will involve Zoom.
* [https://en.wikipedia.org/ English Wikipedia] — Assignments for this course will involve contributing to Wikipedia. This means that you will need to have access to Wikipedia. Typically, Wikipedia blocks editting through proxies but if you contact me, I should be able to create an account for you and have it whitelisted.
* [https://docs.google.com/ Google Docs] — I'll be using Google Docs to host a series of web forms. This includes the form you'll need to fill out to tell me that you're going to miss class. You will need to be able to access Google to use this.

These websites, in turn, use a range of hosting providers including Amazon Web Services, Google, and Microsoft. As a result, participation in this course requires students to access Internet resources that may not be accessible directly in some places outside of the UW campus. Anybody taking the class must ensure that they can access all Internet resources required for this course reliably and safely. For students who are off-campus and are in a situation where direct access to these required resources is not possible, UW-IT recommends that students use the official UW VPN, called [https://itconnect.uw.edu/connect/uw-networks/about-husky-onnet/use-husky-onnet/ Husky OnNet VPN]. UW-IT advises students to use the VPN with the “All Internet Traffic” option enabled (see the [https://www.lib.washington.edu/help/connect/husky-onnet UW Libraries instructions] and [https://itconnect.uw.edu/connect/uw-networks/about-husky-onnet/faqs/ UW-IT’s FAQs]). Doing so will route all incoming and outgoing Internet through UW servers while it is enabled.

However, students who are outside the US while taking this course should be aware that they may be subject to laws, policies and/or technological systems which restrict the use of any VPNs. UW does not guarantee students’ access to UW resources when students are off-campus, and [https://itconnect.uw.edu/work/appropriate-use/ students are responsible for their own compliance with all laws] regarding the use of Husky OnNet and all other UW resources.

== Synchronous Class Setup ==

We'll be running synchronous class activity within Microsoft Teams. Instructions on joining the Teams Server are in the [https://canvas.uw.edu/courses/1448701/pages/class-setup-checklist Class Setup Checklist] {{tbd}}.

=== Video/Voice ===

During class time, I expect everybody to be online in the channel '''Classroom''' and you'll see if I've already scheduled a meeting in that channel for every class period during the quarter. 

When we meet, I will typically be sharing my screen and video in this channel during class sessions as we work through cases. I really hope you'll share your video too so it doesn't feel like I'm hanging out with an empty room, although I understand that are reasons why this might be difficult. In any case, I expect all of you to be able to both hear everything in the channel and to speak through your microphone when called upon (more on that below).

To join the channel, simply click on the '''Classroom''' channel in Microsoft Teams in the left-hand sidebar and then click on the "Meet" button with a small video icon in the top right corner. You should all all the normal buttons to mute/unmute. You can hit the red "hang-up" button to leave. If you every need to leave your computer during class, you need to leave the channel so I don't call on you.

=== Text Chat ===

Microsoft Teams also allows for text chat in channels. I will try to watch it during class but I do not expect students to be reading or following the channel during our sessions. In that sense, we are ''not'' going to be using the text channel to actually ask questions or as a backchannel during class. I've found that it's not possible for me to follow both in real-time! <!-- Switching to the text channel will not cause you to leave the voice channel although it will likely make the shared video very small. Once you've asked your question, you can click on the video and return to the full-sized screen sharing in the '''Classroom Voice''' voice channel. -->

== Note About This Syllabus ==

You should expect this syllabus to be a dynamic document. Although the core expectations for this class are fixed, the details of readings and assignments ''will'' shift based on how the class goes, guest speakers that I arrange, my own readings in this area, etc. As a result, there are three important things to keep in mind:

* Although details on this syllabus will change, I will try to ensure that I never change readings more than six days before they are due. I will send an announcement '''no later than before I go to sleep each Wednesday evening''' that fixes the schedule for the next week. This means that if I don't fill in a reading marked "{{tbd}}" six days before it's due, it is dropped. If I don't change something marked "{{tentative}}" before the deadline, then it is assigned. This also means that if you plan to read more than six days ahead, contact the teaching team first.
* Because this syllabus a wiki, you will be able to track every change by clicking the history button on this page when I make changes. I will summarize these changes in the weekly [https://canvas.uw.edu/courses/1448701/announcements an announcement on Canvas] sent that will be emailed to everybody in the class. Closely monitor your email or the announcements section on the [https://canvas.uw.edu/courses/1448701/announcements course website on Canvas] to make sure you don't miss these announcements.
* I will ask the class for voluntary (and anonymous, if you like) feedback frequently—especially toward the beginning of the quarter. Please let me know what is working and what can be improved. In the past, I have made many adjustments to courses that I teach while the quarter progressed based on this feedback.
* Many readings are marked as "''[Available through UW libraries]''". Most of these will be accessible to anybody who connects from the UW network. This means that if you're on campus, it will likely work. Although you can go through the UW libraries website to get most of these, the easiest way to get things using the [https://www.lib.washington.edu/help/connect/tools UW library proxy bookmarklet]. This is a little button you can drag-and-drop onto your bookmarks toolbar on your browser. When you press the button, it will ask you to log in using your UW NetID and then will automatically send your traffic through UW libraries. You can also use the other tools on [https://www.lib.washington.edu/help/connect this UW libraries webpage].

== Organization ==

This course is organized into two components that roughly span the first and second halves of the quarter.

=== Component 1: The Theory and Practice of Online Communities ===

[[Image:Kraut_and_resnick-bsoc.jpg|right]]

In the first half of the class (Weeks 1-6), the readings will look to theories of interpersonal media by focusing on how and why online communities succeed and fail and how and why they grow or shrink. In each of the weeks in this period, we will read from the book we'll be using as a textbook: Kraut et al.'s '''Building Successful Online Communities''' (BSOC). Here is the citation:

:''Kraut, Robert E., and Paul Resnick. Building Successful Online Communities: Evidence-Based Social Design. The MIT Press, 2012.''

A digital version of the book is available at all UW students through UW libraries and ProQuest Ebook Central at the following link (requires a UW NetID):

<div style="font-size: 120%; font-weight: bold; text-align: center;">[https://ebookcentral.proquest.com/lib/washington/detail.action?docID=3339407 Building Successful Online Communities: Evidence-Based Social Design Ebook]</div>

If you would like a paper copy, [https://mitpress.mit.edu/books/building-successful-online-communities MIT Press] sells the book for $35 as a paperback. [http://www.amazon.com/Building-Successful-Online-Communities-Evidence-Based/dp/0262016575/ Amazon] has a limited number of hardcover copies available, starting at $23 as of January 2020. They also have paperbacks starting at $31 and the Kindle version is $19. Wikipedia has [https://en.wikipedia.org/wiki/Special:BookSources/9780262016575 this long list of possible book sources].

More or less following the organizations of BSOC, we will focus on these key drivers of participation in online communities:

* ''Motivation'': How do online communities incentivize participation?
* ''Commitment'': How do online communities build relationships to keep individuals involved?
* ''Rules and Governance'': How do online communities create norms, rules, and governance?
* ''Newcomers'': How do online communities attract — or fail to attract — newcomers?
* ''Creation'': How should one start a new online community?

In order to ground the theoretical readings during the first half of the quarter, there will be weekly assignments that provide a structured opportunity to learn about and become involved in [https://en.wikipedia.org/ Wikipedia].

You should keep in mind that the bulk of the reading in the course — and most of the most difficult material — will be front-loaded in this first five week period. The goal is to make sure that you have all the tools you'll need by Week 7 so that you can use this material to focus on your final projects.

=== Component 2: Examples and Challenges ===

In the second half of the course, we will focus less on theory and more on examples of online communities and on applications, examples, and challenges, associated with interpersonal media and computer-mediated communication.

Our reading during the second part of the quarter will be focused on cases studies. I will also focus on in-class discussions and exercises that prompt critical consideration of how online communities take place in different domains as well as the challenges associated with using online communities. Our goal here is to build up the ability to critically understand these communities in terms of the theory we covered earlier.

In general, readings during this second component will be on the lighter side and there will be no weekly assignments other than reading. The readings are lighter during this component because I'm expecting you to be spending most of your time fo the class (outside of our meeting time) working on your projects.

== Assignments ==

The assignments in this class are designed to give you an opportunity to try your hand at using the conceptual material taught in the class. There will be no exams or quizzes.

Unless otherwise noted, all assignments are due at the end of the day (i.e., 11:59pm on the day they are listed as being due).

=== Case discussion ===

The course relies heavily on the case study method which describes a particular form of instructor-mediated discussion. A standard "case" usually involves reading an example—perhaps up to 20-35 pages of background about an organization or group facing an ambiguous or difficult challenge. I will mark certain readings as "[Cases]" in the syllabus and I will expect you to read these particularly closely. It is important to realize that '''I will not summarize case material in class and I will not cover it in lecture'''. I expect you all to have read it and we will jump in and start discussing it.

Cases ask students to put themselves in the positions of individuals facing difficult situations to tease out the tensions and forces at play in the case and to construct—through group discussion—the broader lessons and takeaways. Cases are a wonderful way to connect the sometimes abstract concepts taught in many academic courses to real examples of the type of ambiguous situations that you will likely encounter in your career. Generally speaking, there are not right and wrong answers in cases.

==== Cold Calling ====

Cases rely roughly on the [[:wikipedia:Socratic method|socratic method]] where instructors teaching cases cold call on students—i.e., instructors call on people ''without'' asking for volunteers first. I will be doing this in each class.

Because I understand that cold calling can be terrifying for some students, I will be circulating a list of questions we will discuss alongside the weekly announcements (i.e., at least 6 days in advance). I will only cold call to ask students for which you have time to prepare your answers. Although it is a very good idea to write out answers to these questions in advance, I will not be collecting these answers. You are welcome to work with other students in the class to brainstorm possible answers. Although I will definitely ask questions that I do not distribute ahead of time, I will never cold call when asking these questions.

I have written a computer program that will generate a random list of students each day and I will use this list to ''randomly'' cold call students in the class. To try to maintain participation balance, the program will try to ensure that everybody is cold called a similar number of times over the course the quarter. Although there is there ''always'' some chance that you will called upon next, you will become less likely to be called upon relative to your classmates each time you are called upon.

==== Assessment for case study discussion ====

I have placed detailed information on case study-based discussion on [[User:Benjamin Mako Hill/Assessment#Case Discussion|the case discussion section of my assessment page]]. This describes both the rubrics I will use to assess your case discussion and how I will compute the final grades in the course.

=== Papers === 

You will "hand in" two papers in this class. In both cases, I will ask you to connect something you have experience or knowledge about to course material. The "Writing Rubric" section of [[User:Benjamin Mako Hill/Assessment|the detailed page on assessment]] gives the rubric I will use to evaluate these papers.

=== Project 1: Contributing to Wikipedia ===

In the first project, you will be asked to learn about Wikipedia, its norms, rules, and processes. With this knowledge, you will all be asked to research and write a new article in Wikipedia on a topic of your choice and to publish this article in the encyclopedia. As part of this process, you will interact with other community members who are not part of the class. Afterward, you will be asked to write a short essay piece to share with people at Wikipedia in which you will reflect on this process and to connect your experience to the conceptual course material where appropriate.

I will use material from [https://wikiedu.org/ the Wiki Education Foundation (WikiEdu)] to help you learn how to participate in Wikipedia. Every Friday during this first component of this class, there will be a assignment due that corresponds to one step in the process of getting involved in Wikipedia. Most weeks this will involve completing learning modules and assignments in a website put together by WikiEdu. These Wikipedia participation assignments won't be synced up with the theory, but they will provide with you lots of opportunity to reflect on the theoretical work we are covering.

Although only Task #7 includes anything that you will need to turn in, you will need to be actively participating in Wikipedia each week. I will be able to see this activity and we will help and interact with you along the way. I will take time each week to discuss our progress and experience with Wikipedia in sections on Friday and to connect it explicitly to the theoretical concepts we are covering.

==== Wikipedia Task #1 ====

;Task: Create an account and start orientation
;Due: Friday April 2
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the class WikiEdu dashboard] 

* Complete the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) WikiEdu] training. 
* During this training, you will create an account, make edits in a sandbox, and learn the basic rules of the Wikipedia community.
* Once you have created an account, you '''must''' enroll in the course so that your account on Wikipedia is associated with the course and so that I can track your activity on Wikipedia. [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021)?enroll=rzopqxmn click this link] and then click "Join" to enroll in the course. If you are asked for a passcode, you can enter '''rzopqxmn'''.
* Once you are enrolled in the course, you should begin the training modules and complete the first two, ''Wikipedia policies'' and ''Sandboxes, talk pages, and watchlists''.

;Tips: The biggest pitfall in the past has been failing to enroll in the course. Make sure that you have created an account on https://en.wikipedia.org/ and are logged in. Then click the link above and click "Join".

==== Wikipedia Task #2 ====
;Tasks: (1) complete Wikipedia orientation; (2) introduce yourself to me and a classmate to practice communication with other editors on Wikipedia; (3) choose article topic; (4) evaluate article
;Due Date: Friday April 9
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard]

'''(1)''' First, complete the online training topics for week 2 in the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard].

'''(2)''' Second, to practice editing and communicating on Wikipedia, introduce yourself to [[Mako]] and at least one classmate on Wikipedia (it can be anybody). My username is [http://en.wikipedia.org/wiki/User:Benjamin_Mako_Hill Benjamin Mako Hill] and you can find a list of all of your classmates on the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021)/students WikiEdu class page].

'''(3)''' Third, decide on an article in Wikipedia that you would like to significantly expand and improve.

Please choose an article that is as short and simple as possible and I ''strongly'' recommend that you choose a "stub" article on Wikipedia. Because some people are going to start with articles that are better than others, we're going to assess you on the amount to which you can improve the article—not on the final state of the article.

You can find a list of Stub articles arranged by topic here (there are literally ''millions''):

* [https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Stub_sorting/List_of_stubs List of Stubs] — This is an extremely long list of articles that are currently stubs and which is also sorted into categories and then subcategories. It might be a little bit out of date so be sure to click through before you decide on an article.

If there is a topic you know you are interested in writing about that doesn't have an article,  that is also possible but will be more difficult so we're recommending ''against'' that relatively strongly. If you're committed to doing that in any case, there are a few resources you might find helpful:

* [https://en.wikipedia.org/wiki/Wikipedia:Requested_articles Requested Articles] — This is a list of articles that others have asked to be created. It is sorted into categories and sub-categories. When you're looking at the list, remember that it's possible that somebody else has "gotten" to them first and forgot to remove it. Remember that a [https://en.wikipedia.org/wiki/Wikipedia:Red_link red link] indicates that there is no page with that name.

When you're done selecting an article, you'll see that there is a "'''Choose your article'''" exercise on the WikiEdu dashboard that will end with you being prompted to fill out a page on Wikipedia with a list of articles you want to work on. You only need to fill out the top option but it might be nice to list a few options in order of preferences. The page will ask for "Evaluation" and "Sources" but we're going to get to this in the next step so you can just leave this blank and just list the articles.

You should also enter the article such that is assigned to you in the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021)/students/overview WikiEd dashboard].

'''(4)''' Fourth, you should evaluate an article. I ''strongly'' recommend that you evaluate the article you plan to improve! After following the tutorial material on WikiEd about how to do an evaluation, you'll see that there is a corresponding exercise called "'''Evaluate Wikipedia'''" in the WikiEdu dashboard that you should complete.

If you run into any trouble, find me in the Teams chat well in advance of the deadline!

==== Wikipedia Task #3 ====

;Task: Compile research and write draft
;Due Date: Friday April 16
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard] 

# Complete online trainings for week 3
# Compile a bibliography of relevant research.
# Write a 2-3 paragraph summary version of your article—with citations—in your Wikipedia sandbox.
# Add the URL For your sandboxed article to yourself on [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the course WikiEdu page] by clicking the assign article button next to your name and assigning the URL for your sandbox to yourself.

You will need to make sure you have assigned your article to yourself in the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) dashboard]. You can do so by (a) going to the WikiEdu course homepage, (b) finding the section entitled ''My Articles'', (c) clicking on ''Assign myself an article'', and (d) entering the article title as shown in Wikipedia and click ''Assign''.

Once you have selected an article to work on, the "My Articles" section will show you a number of steps and links. The two links to focus on right now are the bibliography and article sandbox which correspond to the two key tasks above.  You will need to:

# Add the sources that you've found to the bibliography page which will be created when you click on the "bibliography" link. As a reminder, while academic sources are the "gold standard", match your citations with the content. If your article is about a movie star, you will likely be citing interviews that were published in magazines or on the radio. Try to vary the types of sources and select the more notable ones. Additionally, if you are having difficulty finding sources, reach out to [https://www.lib.washington.edu/about/contact a reference librarian]. they are a great resource!
# Create a copy of the current page in your sandbox through the following steps:
## open the article sandbox and the article itself in two separate tabs
## in the article tab click ''Edit''
## change to ''Source editing'' mode by clicking the pencil icon in the top right
## select all of the "wikimarkup" (Article content code) and copy it
## click the ''Create'' tab on the article sandbox
## paste the cloned/copied content over
## click "Publish page"
# Begin editing, drafting, and generally improving the article sandbox page!

In general, you should refer to the [https://upload.wikimedia.org/wikipedia/commons/9/90/Editing_Wikipedia_brochure_%28Wiki_Education_Foundation%29_%282017%29.pdf WikiEd Foundation's guide to editing] which I've found extremely useful.

Because the nuts-and-bolts of completing this is complicated, I've made a short screencast that walks through through the process:

* [Screencast of Wikipedia Task #3] (Requires Canvas access)

==== Wikipedia Task #4 ====
;Task: Peer review other students' articles
;Due Date: Friday April 23
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard] 

* Select '''two''' classmates’ articles that you will peer review and copy-edit. To sign up, you can mark this in [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the dashboard] by using the ''Assign a review''' button. Try to pick articles that other students are not yet reviewing.
* Peer review two of your classmates’ articles. If you click on the "Peer review" link next to the assigned review article on your student page in the WikiEd dashboard, you'll see that it pops up a template that will create a sub-page on your classmate's sandbox and prompts with you a bunch of questions. If you do fill out that template, be sure to leave a message on the users talk page so that they know you created the sub-page with your peer review! Using that template will probably be useful but it's not required. What it's important is that you engage in the peer review and get your classmatge useful feedback. I don't care too much about how you do it.
* Improve and copy-edit the two reviewed articles to help fix issues, improve sourcing, create a more [https://en.wikipedia.org/wiki/WP:NPOV neutral] or [https://en.wikipedia.org/wiki/WP:TONE encyclopedic] tone, etc.

==== Wikipedia Task #5 ====
;Task: Incorporate peer feedback
;Due Date: Friday April 30
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard] 

* Respond to your peer review. Consider their suggestions and decide whether they makes your work more accurate and complete.
* Continue improving your article. Refine your text, do more research, make sure things are well organized, think about adding images, infoboxes, and templates. If you add images be sure to complete [https://dashboard.wikiedu.org/training/students/images-and-media the WikiEd material on images and media].

==== Wikipedia Task #6 ====
;Task: Make article "live."
;Due Date: Friday May 7
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard] 

* Polishing your article, it should be ready for public consumption. Thedre are some general suggestions on polishing in [[Interpersonal Media (Fall 2020)/Wikipedia task 6]].
* Move sandbox articles into the "(Article)" name space by following the instruction in [this video I've recorded] {{forthcoming}} or in [[Interpersonal Media (Fall 2020)/Wikipedia task 6]].
* Once you have moved the article, visit the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021)/students list of students in the WikiEdu dashboard] and make sure that you are assigned the live article URL. If needed, remove the old one by clicking the "'''+'''" button to open the menu and using the "'''-'''" button next to the old "sandbox" copy of your article, then press "Save" at the top of the page once you are done.

==== Wikipedia Task #7 ====
;Task: Finalize article and turn in report
;Due Date: Friday May 14
;Deliverables:
* As always, make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard] 
:*Finish article in Wikipedia and turn in a URL to the finished article [https://canvas.uw.edu/courses/1448701/assignments/6166062 in Canvas].
:*Turn in report as subpage of your Wikipedia userpage and turn in the URL [https://canvas.uw.edu/courses/1448701/assignments/6166063 in Canvas].
;Maximum length for report: 2000 words (~8 pages double spaced)

Turn your report your reflection essay as a subpage of your userpage. For example, I would create mine with http://en.wikipedia.org/wiki/User:Benjamin_Mako_Hill/Report as the URL. Of course, you should replace "Benjamin_Mako_Hill" with your Wikipedia username. You can also just go to your userpage by clicking on your username on Wikipedia and then adding "/Report" at the end of the URL.

When you go that page, it will say '''Wikipedia does not have a user page with this exact name.'''

You can create the new page by just clicking the "Create" tab on that page. When you're done, you can paste the URL into Canvas.

==== Assessment: Wikipedia Assignment ====

I will use the following criteria as a rubric for assessing your work on the contributions made to Wikipedia:

# Substantial new article text shows fluency in Wikipedia norms — A student fluent in Wikipedia norms will have created an substantial article or brought an existing article at least one quality class to a higher one in the eyes of most Wikipedia members by adding new encyclopedic text, adhering to policies on tone, adding references for statements from reliable third party sources, and so on.
# Peer reviews of other student were thoughtful, critical, and constructive.
# Deadlines for tasks #1-7 were met in a way that allowed for the interactive and collaborative aspects of the class (e.g., draft was published to allow for reviews, peer reviews were made on time, article was published live on time, and so on).

==== Assessment: Wikipedia Reflection Essay ====

In addition to finishing up your Wikipedia article, everybody should turn in a report reflecting on your experience contributing to Wikipedia in light of your experience and the course material and, most importantly, offering advice to the Wikimedia Foundation and the Wikipedia Community on how to improve their community. I want you all to treat this as a dress rehearsal for your final projects.

Your report will be evaluated, first and foremost, on the degree to which it provides useful, informed, and actionable advice to the Wikipedia community and the Wikimedia Foundation. It will also be evaluated on the degree to which you engage with the course material. See the [[User:Benjamin Mako Hill/Assessment | writing rubric]] for details on my expectations in terms of the content of the papers. A successful essay will do the following things:

# Provide detailed, concrete, and actionable advice to the Wikipedia community and the Wikimedia Foundation. What should Wikipedia think about doing? What should they think about changing?
# Comment directly on your experience in Wikipedia. What did you do and what did you learn?
# Connect your experience in Wikipedia explicitly to the concepts in the course material we have covered. Justify your recommendations in terms of the theories and principles we've covered. Why should your recommendations be taken more seriously than just random advice from one new user?
# If possible, reflect on what parts of the theories or concepts we covered applied or didn't. You don't have to take everything taught in the course for granted. What would you change or add based on your experience? What is unique or different about Wikipedia?

I will give everybody in the course feedback on their assignment. The basic structure is shorter, but extremely similar, to what you will be doing in the final project. As a result, you can treat this as a "mid-term" and make adjustments based on feedback.

=== Project 2: Consultant's Report ===

For the final assignment, I want you to take what you've learned in the class and apply it to a community you have observed or participated in. This project will involve two written assignments and a presentation.

==== Community Identification====
;Maximum Length: 300 words (~1 page double spaced)
;Deliverables: Turn in [https://canvas.uw.edu/courses/1448701/assignments/6166059 through Canvas]
;Due Date: Friday May 7
:* Signed copy of MOU (Turn in via Canvas) {{forthcoming}}
:* Community identification essay (Turn in to Canvas) {{forthcoming}}

In this assignment, you should identify and the community you will be working with for your final project. In the essay part of this assignment, I am asking you to write several paragraphs explaining which community you will be working with and why you think it will be an fruitful site for applying the course material. If relevant or possible, it might be useful to also provide a link to any existing community or to the organization.

I am hoping that each of you will pick a community that you are intellectually interested and invested in. If you want to the community something you are involved in your personal and professional life, that's ideal.  Although I'm encouraging you to connect to your work lives, you should also keep in mind that you will be presenting this publicly to the class. If you don't know of such a community, Alex Stonehill (in his capacity as Comm Lead staff!) should be able to help connect you to businesses that are interested in advice on growing, improving, or starting an online community.

Second, I want to make sure that the organizations you are going to be working with are on board. As a result, I'm asking you all to bring a signed copy of the [[:File:MOU-online communities-2016-fall.pdf|course memorandum of understanding]] {{forthcoming|update for 2020}} in. You should read that document as soon as possible to get a sense of what you'll be asking organizations to agree to.

You will be successful in this assignment if you identify a community and clearly explain why you think it would be a useful community to study using the concepts we have covered in the class. I will give you feedback on these write-ups and will let you each know if I think you have identified a project that might be too ambitious, too trivial, too broad, too narrow, etc.

==== Final Projects: Consultant's Report ====
;Final Presentation Date: June 1, 2021
;Paper Due Date: June 11 @ 11:59pm
;Maximum paper length: 4,500 words (~18 pages double spaced)
;Deliverables: 
:*Details on final presentations including due dates, instructions, and dropboxes are on [[/Final presentation]] {{forthcoming}} 
:*Turn in copy of paper [https://canvas.uw.edu/courses/1448701/assignments/6166060 in Canvas]

For your final project, I expect students to build on the community identification assignment to describe what they have done and what they have found. I'll expect every student to give both:

* A final oral presentation (see instructions on  [[/Final presentation]])
* A final written report

Each project should include: (a) the description of the community you have identified (you are welcome to borrow from your Community Identification assignment), (b) a description of how you would use the course concepts to change and improve the community.

I will invite representative of client organizations that are interested to visit the final class to hear presentations. If clients cannot attend, I expect that students will give their presentation at another time after the final presentation that is convenient to the client organization.

Each report should include the description of the community you have identified (you are welcome to borrow from your Community Identification assignment), and a description of how you would use the course concepts to change and improve the community.

Once again, your report will be evaluated on the degree to which it provides useful, informed, and actionable advice to the client organization and on the degree to which you engage with the course material. Please make sure you do the following things:

# Provide detailed, concrete, and actionable advice to the client organization. For example, what are they doing right? What should they change?
# Justify your recommendations in terms of the theories and principles we've covered and include references for your readers who won't have your background. Why should your recommendations be taken seriously?
# Remember that you don't have to take everything taught in the course for granted. What is unique or different about the client organization that causes you to have to think and read beyond the course material we've covered? What are the big open questions and risks they will be facing?

You will be evaluated on the degree to which you have demonstrated that you understand and have engaged with the course material and not on specifics of your community or the content of your advice.

A successful project will provide good advice that a client would be happy to have paid a consultant for, tell a compelling story, be clearly written, and will engage with, and improve upon, the course material to teach an audience that includes not only the client but me, your classmates, and students taking this class in future years on how to take advantage of online communities more effectively. The very best papers will give us all a new understanding of some aspect of course material and change the way I teach some portion of this course in the future.

=== Grading ===

I will follow the very detailed grading rubric described on [[User:Benjamin Mako Hill/Assessment|my assessment page]]. Please read it carefully I will assign grades for each of following items on the UW 4.0 grade scale according to the weights below:

* Case discussion: 30%
* Wikipedia assignments: 15%
* Wikipedia reflection essay: 10%
* Community identification: 5%
* Final Presentation: 10%
* Final Paper: 30%

== Schedule ==
=== March 30 (Tuesday): Introduction to the Course ===

<!-- '''Lectures:''' (watch ''before'' class)

* [Introduction to the Course (Part 1/2): Introducing the course and myself] [19m44s] {{forthcoming}}
* [Introduction to the Course (Part 2/2): Why learn about online communities?] [14m10s] 
<!--
* [Welcome to BSOC (COMMLD 570) (Part 1/4): Overview] [13m57s] {{forthcoming}}
* [Welcome to BSOC (COMMLD 570) (Part 2/4): Assignments] [16m04s] {{forthcoming}}
* [Welcome to BSOC (COMMLD 570) (Part 3/4): Remote Learning] [12m00s] {{forthcoming}}
* [Welcome to BSOC (COMMLD 570) (Part 4/4): Final Notes] [10m35s] {{forthcoming}}
* [Week 1 Reading Note] (Requires Canvas access) {{forthcoming}}
-->
'''Resources:'''

* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75725739 Lecture Slides for Introduction] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75725738 Lecture Slides for Course Overview] (Requires Canvas access)
* [https://uwnetid.sharepoint.com/sites/og_2021q2_com570_online_communities/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fog%5F2021q2%5Fcom570%5Fonline%5Fcommunities%2FShared%20Documents%2FClassroom%2FRecordings%2FMeeting%20now%2D20210330%5F181731%2DMeeting%20Recording%2Emp4&parent=%2Fsites%2Fog%5F2021q2%5Fcom570%5Fonline%5Fcommunities%2FShared%20Documents%2FClassroom%2FRecordings Class Session Recording] (Requires Teams access)


'''Required Reading:'''

* BSOC, Chapter 1, pg 1-17
<!-- 

* [https://en.wikipedia.org/wiki/Bulletin_board_system Bulletin board system article on Wikipedia]. {{tentative}}
* Case: The WELL  {{tentative}}
** [Case] Hafner, K. (1997). [http://www.wired.com/wired/archive/5.05/ff_well_pr.html The epic saga of the WELL].  {{tentative}}
** [Case] Turner, F. (2005). [http://muse.jhu.edu/journals/technology_and_culture/v046/46.3turner.html Where the counterculture met the new economy: The WELL and the origins of virtual community]. {{tentative}}

'''Optional Readings:'''

* Hauben, Michael, Ronda Hauben, and Thomas Truscott. (1997) Netizens: On the History and Impact of Usenet and the Internet. Los Alamitos, Calif: Wiley-IEEE Computer Society Press. [[http://pear.accc.uic.edu/ojs/index.php/fm/article/view/608/529 Chapter 2] and [http://pear.accc.uic.edu/ojs/index.php/fm/article/view/609/530 Chapter 3]]
* Stanford 2011 symposium: [http://www.youtube.com/watch?v=B5kQYWLtW3Y From Counterculture to Cyberculture: the Legacy of the Whole Earth Catalog] [Video]
* [https://www.youtube.com/watch?v=mJgRHYw9-fU BBS Documentary] - This 8-part documentary is a fantastic look at the people, technology, and culture of the earliest online communities. It's long, but it's worth a watch. [Video]

-->

'''What? Where?'''

:Let's meet in the [https://teams.microsoft.com/l/channel/19%3ad2ba87e07cc64dad886bca21f8902ad1%40thread.tacv2/Classroom?groupId=e5542b13-679d-4f7d-9e4f-54cc4bd03bbc&tenantId=f6b6dd5b-f02f-441a-99a0-162ac5060bd2 Classroom Channel] of our Microsoft Teams group during the course time (6pm Seattle time). We will very likely ''not'' be using the entire time time.

'''Goals for the day:'''

* Collect some basic information from you all
* Provide an introduction and some context for the course (and hopefully get you excited about the rest of the quarter)
* Review the course objectives and requirements
* Answer your questions about the class
<!-- * Walk through our first case discussion -->

=== April 2 (Friday): DUE: Class Checklist & Wikipedia Task #1  ===

# Complete [https://canvas.uw.edu/courses/1448701/pages/class-setup-checklist the class setup checklist]. This will likely most of you some time (although likely not more than 30-90) minutes, so please plan in advance.
# Complete Wikipedia Task #1: Details are on the [[#Wikipedia Task #1|section of this page describing the assignment]].

=== April 6 (Tuesday): Motivation ===

'''Resources:'''

* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=75731115 Week 2 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75725598 Lecture Slides for Motivation 1/2] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75725595 Lecture Slides for Motivation 2/2] (Requires Canvas access)
<!--
 * [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=68440788 Case Boards] (Requires Canvas access) {{forthcoming}}
 * [Case Video] (Video/audio largely broken; Requires Canvas access)
-->

'''Lectures:''' (watch ''before'' class)

* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=65033769-cf8c-4ef2-86a2-acfd006c5366 Motivation and Incentives (Part 1/6): Introduction and Framing] [13m38s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d080d8ed-f661-47d0-a875-acfd006c53ed Motivation and Incentives (Part 2/6): Motivating Participation through Asking] [9m54s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4853be6c-1cfa-41de-9356-acfd006c5463 Motivation and Incentives (Part 3/6): Intrinsic and Extrinsic Motivators] [20m53s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c45065ac-d402-4d2e-a4ac-acfd006c54cb Motivation and Incentives (Part 4/6): Gaming the system] [17m51s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f3165d30-5aa0-4410-a33e-acfd006c527b Motivation and Incentives (Part 5/6): Motivation crowding and group dynamics] [15m09s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=83e205fd-a671-4147-9eb4-acfd006c52ef Motivation and Incentives (Part 6/6): Takeaways] [5m02s]

'''Required Readings:'''
* BSOC, Chapter 2, pg 21-70
* Frey, Bruno S., and Reto Jegen. 2001. “Motivation Crowding Theory.” Journal of Economic Surveys 15 (5): 589–611. https://doi.org/10.1111/1467-6419.00150. {{avail-uw|https://doi.org/10.1111/1467-6419.00150}}
* Case 1: [[:wikipedia:Yelp|Yelp]] and the many reasons (and ways!) people might use it.
** [Case] Modi, Maulik. 2019. “Yelp — What Happened!!” Medium. December 1, 2019. https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235. {{avail-free|https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235}}
** [Case] Parikh, Anish A., Carl Behnke, Doug Nelson, Mihaela Vorvoreanu, and Barbara Almanza. 2015. “A Qualitative Assessment of Yelp.Com Users’ Motivations to Submit and Read Restaurant Reviews.” Journal of Culinary Science & Technology 13 (1): 1–18. https://doi.org/10.1080/15428052.2014.952474. ''[[https://canvas.uw.edu/files/75246077/download?download_frd=1 Available in Canvas]]''
** [Case] Stone, Madeline. 2014. “Elite Yelpers Hold Immense Power, and They Get Treated like Kings by Bars and Restaurants Trying to Curry Favor.” Business Insider. August 22, 2014. https://www.businessinsider.com/how-to-become-yelp-elite-2014-8. {{avail-free|https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}}
** [Case] Ha, Anthony. 2017. “Yelp Launches New Feature for Asking and Answering Questions about Any Business.” TechCrunch (blog). February 14, 2017. http://social.techcrunch.com/2017/02/14/yelp-q-and-a/. {{avail-free|http://social.techcrunch.com/2017/02/14/yelp-q-and-a/}}
* Case 2: [[:wikipedia:Twitch (service)|Twitch]] and changes to their affiliate program
** [Case] Clark, Taylor. 2017. “How to Get Rich Playing Video Games Online.” New Yorker, November 13, 2017. https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online. {{avail-free|https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online}}
** [Case]  Hernandez, Patricia. 2018. “The Twitch Streamers Who Spend Years Broadcasting to No One.” The Verge. July 16, 2018. https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community. {{avail-free|https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community}}
** [Case] “The Differences Between Twitch Partner and Affiliate Programs.” 2019. GameOnAire (blog). April 5, 2019. https://gameonaire.com/differences-between-partner-affiliate-twitch/. {{avail-free|https://gameonaire.com/differences-between-partner-affiliate-twitch/}}
** [Case] “Achievements.” n.d. Twitch. Accessed January 7, 2020. https://help.twitch.tv/s/article/achievements?language=en_US. {{avail-free|1=https://help.twitch.tv/s/article/achievements?language=en_US}}
** [Case] Grayson, Nathan. 2018. “Twitch Partners Feeling Burned After Affiliates Receive Features That Took Them Years To Earn.” Kotaku. June 14, 2018. https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027. {{avail-free|https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027}}

=== April 9 (Friday): DUE: Wikipedia Task #2 ===

Details are on the [[#Wikipedia Task #2|section of this page describing the assignment]].

=== April 13 (Tuesday): Commitment ===

'''Lectures:'''  (watch ''before'' class)

* [Commitment (Part 1/6): Introduction and Identity] [18m29s] {{forthcoming}}
* [Commitment (Part 2/6): Bonds] [11m56s] {{forthcoming}}
* [Commitment (Part 3/6): Normative and needs-based] [19m36s] {{forthcoming}}
* [Commitment (Part 4/6): Group Size] [24m52s] {{forthcoming}}
* [Commitment (Part 5/6): Lock-in and more on need-based] [18m18s] {{forthcoming}}
* [Commitment (Part 6/6): Trade-offs between engagement and commitment] [8m22s] {{forthcoming}}

'''Resources:'''

* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=68440638 Week 3 Reading Note] (Requires Canvas access) {{forthcoming}}
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=68439428 Lecture Slides (1/2)] (Requires Canvas access) {{forthcoming}}
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=68439428 Lecture Slides (2/2)] (Requires Canvas access) {{forthcoming}}
<!--
  * [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=68750903 Case Boards] (Requires Canvas access)
  * [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Recordings?preview=68750548 Class/Case Audio Recording] (Requires Canvas access)
-->

'''Required Readings:'''

* BSOC, Chapter 3, pg 77-115

* Case 1: Reddit: In this case, we're going to be looking at five different "subreddit" communities within Reddit. In some of these cases, there is an enormous amount of material on the pages and subpages. Poke around for 10 minutes or so (please not more!) until you get a sense for who is participating and how and why people build commitment to the site such that you will be comfortable answering the questions in the reading note. Please ''do not'' post on the sites or disrupt them in any way. We're guests in their communities and you only need to look:
** [Case] [https://www.reddit.com/r/aww/ /r/aww] — "Things that make you go AWW! -- like puppies, bunnies, babies, and so on..."
** [Case] [https://www.reddit.com/r/udub/ /r/udub] — "the unofficial subreddit of the University of Washington"
** [Case] [https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] — "the active Reddit community for Seattle, Washington and the Puget Sound area"
** [Case] [https://www.reddit.com/r/nosleep/ /r/NoSleep] — "a place for authors to share their original horror stories"
** [Case] [https://www.reddit.com/r/CasualPizzaCats/ /r/CasualPizzaCats] — a World of Warcraft guild

'''Required Readings:'''

* Case 2: Facebook and Lockin
** [Case] Romano, Aja. 2018. “[https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult How Facebook Made It Impossible to Delete Facebook].” Vox. March 22, 2018.
** [Case] Choudary, Sangeet Paul. 2014. “[https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/ Reverse Network Effects: Why Today’s Social Networks Can Fail as They Grow Larger].” Wired, March 13, 2014.
** [Case] Constine, Josh. 2018. “[http://social.techcrunch.com/2018/04/13/free-the-social-graph/ Facebook Shouldn’t Block You from Finding Friends on Competitors].” TechCrunch (blog). April 13, 2018.
** [Case] Bankston, Kevin. 2018. “[https://www.newamerica.org/weekly/edition-211/how-we-can-free-our-facebook-friends/ How We Can ‘Free’ Our Facebook Friends].” New America. June 28, 2018.
** [Case] Hill, Benjamin Mako. 2012. “[https://mako.cc/copyrighteous/why-facebooks-network-effects-are-overrated Why Facebook’s Network Effects Are Overrated].” Copyrighteous (blog). June 4, 2012.

=== April 16 (Friday): DUE: Wikipedia Task #3 ===

Details are on the [[#Wikipedia Task #3|section of this page describing the assignment]].

=== April 20 (Tuesday): Norms and Regulation ===

'''Lectures:'''  (watch ''before'' class)

* [Norms and Regulation (Part 1/6): Introduction] [8m57s]
* [Norms and Regulation (Part 2/7): What are norms?] [9m57s]
* [Norms and Regulation (Part 3/7): Descriptive norms] [19m35s]
* [Norms and Regulation (Part 4/7): Injunctive norms] [13m09s]
* [Norms and Regulation (Part 5/7): Threats] [21m33s]
* [Norms and Regulation (Part 6/7): Responses] [22m36s]
* [Norms and Regulation (Part 7/7): Collateral Damage] [7m24s]
* [https://www.youtube.com/watch?v=mLyOj_QD4a4 Leeroy Jenkins] — Extra video mentioned in lecture (Youtube)

'''Resources:'''

* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=68751126 Week 4 Reading Note] (Requires Canvas access) {{forthcoming}}
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=68751160 Lecture Slides (1/2)] (Requires Canvas access) {{forthcoming}}
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=68751160 Lecture Slides (2/2)] (Requires Canvas access) {{forthcoming}}
<!--
 * [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=69073919 Case Boards] (Requires Canvas access)
 * [https://canvas.uw.edu/files/69074090/download?download_frd=1 Class/Case Audio Recording] (Requires Canvas access)
 * [Class/Case Screencast] (Requires Canvas access)
-->

'''Required Readings:'''

* BSOC, Chapter 4, pg 125-170
* Case 1: Codes of Conducts in Free/Libre Open Source Software
** [Case] Tourani, Parastou, Bram Adams, and Alexander Serebrenik. 2017. “Code of Conduct in Open Source Projects.” In 2017 IEEE 24th International Conference on Software Analysis, Evolution and Reengineering (SANER), 24–33. https://doi.org/10.1109/SANER.2017.7884606. {{avail-uw|https://doi.org/10.1109/SANER.2017.7884606}} {{avail-canvas|https://canvas.uw.edu/files/75246078/download?download_frd=1}}
** [Case] [https://www.ruby-lang.org/en/conduct/ Ruby Code of Conduct] (For context, you can read more about Ruby on the [[:wikipedia:Ruby (programming language)|Ruby Wikipedia article]] if you are curious.)
** [Case] [https://ubuntu.com/community/code-of-conduct Ubuntu Code of Conduct] (For context, you can read more about Ubuntu on the [[:wikipedia:Ubuntu|Ubuntu Wikipedia article]] if you are curious.)
** [Case] [https://wiki.gnome.org/action/show/Foundation/CodeOfConduct GNOME Code of Conduct]. The code also references and, in an sense, includes the following sub-pages:
*** [https://wiki.gnome.org/Foundation/CodeOfConduct/ReporterGuide Procedure for reporting Code of Conduct incidents]
*** [https://wiki.gnome.org/Foundation/CodeOfConduct/ModeratorProcedures GNOME Code of Conduct moderator procedures] (less important but worth skimming)
*** [https://wiki.gnome.org/Foundation/CodeOfConduct/CommitteeProcedures GNOME Code of Conduct committee procedures] (less important but worth skimming)
* Case 2: Slashdot
** [Case] [http://slashdot.org/ Slashdot]: Spend 5-10 minutes to visit the homepage, look at a story you think is interesting, and read several of the comments, paying specific attention to the rating system.
** [Case] [https://web.archive.org/web/20170505192310/https://beta.slashdot.org/faq/mod-metamod.shtml Slashdot Moderation FAQ], 2017 (Internet Archive Copy)
** [Case] Lampe, Cliff, and Paul Resnick. 2004. “Slash(Dot) and Burn: Distributed Moderation in a Large Online Conversation Space.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 543–550. CHI ’04. New York, NY: ACM. https://doi.org/10.1145/985692.985761. {{avail-uw|https://doi.org/10.1145/985692.985761}}

'''Optional Readings:'''

* Know Your Meme, 2014, [http://knowyourmeme.com/memes/rules-of-the-internet Rules of the Internet]
* Matias, J. Nathan. 2016. “Going Dark: Social Factors in Collective Action Against Platform Operators in the Reddit Blackout.” In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 1138–1151. CHI ’16. New York, NY, USA: ACM. https://doi.org/10.1145/2858036.2858391. {{avail-uw|https://doi.org/10.1145/2858036.2858391}} {{avail-free|https://natematias.com/media/GoingDark-Matias-2016.pdf}}

=== April 23 (Friday): DUE: Wikipedia Task #4 ===

Details are on the [[#Wikipedia Task #4|section of this page describing the assignment]].

=== April 27 (Tuesday): Newcomers ===

'''Lectures:'''  (watch ''before'' class)

* [Newcomers (Part 1/6): Introduction] [11m54s]
* [Newcomers (Part 2/6): Recruitment] [15m12s]
* [Newcomers (Part 3/6): Selection] [14m25s]
* [Newcomers (Part 5/6): Protection and socialization] [16m32s]
* [Newcomers (Part 5/6): Retaining new users] [14m02s]
* [Newcomers (Part 6/6): Concluding thoughts] [14m30s]

'''Resources:'''

* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=69075130 Week 5 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=69073756 Lecture Slides (1/2)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=69073756 Lecture Slides (2/2)] (Requires Canvas access)
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'''Required Readings:'''

* BSOC, Chapter 5, pg 179-223

* Case 1: The citizen science community [[:wikipedia:Zooniverse|Zooniverse]]:
** [Case] Visit [https://www.zooniverse.org/ Zooniverse] and create an account. Then visit the [https://www.zooniverse.org/projects Zooniverse project website] and pick a project that interests you. I worked on [https://www.zooniverse.org/projects/sassydumbledore/chimp-and-see Chimp&See] but there are a bunch of projects (scroll down to see more) on a lot of different types of things. Spend 10-15 minutes on the site figure out how it works and make sure you both do a few tasks and look at the "Talk" or discussion and commenting features of each site. 
** [Case] Mugar, Gabriel, Carsten Østerlund, Katie DeVries Hassman, Kevin Crowston, and Corey Brian Jackson. 2014. “Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation through Practice Proxies in Online Citizen Science.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 109–119. CSCW ’14. Baltimore, Maryland, USA: Association for Computing Machinery. https://doi.org/10.1145/2531602.2531721. {{avail-uw|https://doi.org/10.1145/2531602.2531721}} {{avail-free|https://crowston.syr.edu/sites/crowston.syr.edu/files/paper_revised%20copy%20to%20post.pdf}}
* Case 2: Eternal September on Reddit
** [Case] Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[[https://doi.org/10.1145/2858036.2858356 Available through UW libraries]]''
** [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael S. Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” In Eleventh International AAAI Conference on Web and Social Media. Palo, Alto, CA: AAAI Press. https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628. ''[[https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628 Available through UW libraries]]''

'''Optional Readings:'''

* Huang, Shih-Wen, Minhyang (Mia) Suh, Benjamin Mako Hill, and Gary Hsieh. 2015. “How Activists Are Both Born and Made: An Analysis of Users on Change.Org.” In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI ’15), 211–220. New York, New York: ACM Press. https://doi.org/10.1145/2702123.2702559. ''[[https://doi.org/10.1145/2702123.2702559Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/huang_suh_hill_hsieh-changeorg_born_made-CHI2015-preprint.pdf}}
*  Shaw, Aaron, and Benjamin Mako Hill. 2014. “Laboratories of Oligarchy? How the Iron Law Extends to Peer Production.” Journal of Communication 64 (2): 215–38. https://doi.org/10.1111/jcom.12082. ''[[https://doi.org/10.1111/jcom.12082 Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/shaw_hill-laboratories_of_oligarchy-DRAFT.pdf}}

=== April 30 (Friday): DUE: Wikipedia Task #5 ===

Details are on the [[#Wikipedia Task #5|section of this page describing the assignment]].

=== May 4 (Tuesday): Creating New Communities ===

'''Lectures:'''  (watch ''before'' class)

* [Creating New Communities (Part 1/4): Introduction] [13m33s]
* [Creating New Communities (Part 2/4): Scope] [19m56s]
* [Creating New Communities (Part 3/4): Utility Model of Creation] [20m25s]
* [Creating New Communities (Part 4/4): Almost Wikipedia] [15m52s]

'''Resources:''' 

* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=69389004 Week 6 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=69382427 Lecture Slides (1/2)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=69382427 Lecture Slides (2/2)] (Requires Canvas access)
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'''Required Readings:'''

* BSOC, Chapter 6, pg 231-276
* Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013.
* Case 1: StackExchange's Area51
** [Case] [https://en.wikipedia.org/wiki/Stack_Exchange Stack Exchange article on Wikipedia] and [https://stackexchange.com/sites list of sites]
** [Case] [https://area51.stackexchange.com/ Area 51] (Click through and explore 5-6 proposals at different stages)
** [Case] [https://area51.stackexchange.com/faq Area 51 FAQ]
* Case 2: OpenHuman
** [Case] Gordon-McKeon, Shauna. 2014. “Open Projects: Open Humans.” Blog. Center for Open Science: Open Science Collaboration. June 5, 2014. http://osc.centerforopenscience.org/2014/06/05/op-open-humans/.
** [Case] Greshake Tzovaras, Bastian, Misha Angrist, Kevin Arvai, Mairi Dulaney, Vero Estrada-Galiñanes, Beau Gunderson, Tim Head, et al. 2019. “Open Humans: A Platform for Participant-Centered Research and Personal Data Exploration.” GigaScience 8 (6). https://doi.org/10.1093/gigascience/giz076 {{avail-free|https://doi.org/10.1093/gigascience/giz076}}
** [Case] You should spend at least 20 minutes browsing the [https://www.openhumans.org/ Open Humans website] including [https://www.openhumans.org/about/ their about page], [http://blog.openhumans.org/ their blog], [https://www.openhumans.org/community-guidelines/ their community guidelines], and so on. Whatever you need to speak confidently about how they can more effectively build a community!

'''Optional Readings:'''

* Bilton, Nick. “[http://www.nytimes.com/2013/10/13/magazine/all-is-fair-in-love-and-twitter.html?pagewanted=all All Is Fair in Love and Twitter].” The New York Times, October 9, 2013, sec. Magazine.
* Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013.

=== May 7 (Friday): DUE: Wikipedia Task #6 & Community Identification ===

# Details are on the [[#Wikipedia Task #6|section of this page describing the assignment]].
# Details are on the [[#Community Identification]] section of this page.

=== May 11 (Tuesday): Online Community Founders & Interactions Between Communities ===

'''Guest Lecturers:'''

* [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University)
* [https://teblunthuis.cc/ Nathan TeBlunthuis] (University of Washington)

'''Lectures:'''  (watch ''before'' class)

* [Foote: Understanding Online Community Founders (Part 1/3): Introduction] [6m37s]
* [Foote: Understanding Online Community Founders (Part 2/3): Introduction] [23m38s]
* [Foote: Understanding Online Community Founders (Part 3/3): Introduction] [10m17s]
* [TeBlunthuis: Ecology of Online Communities] [52m54s]

'''Resources:'''

* [https://canvas.uw.edu/files/70572182/download?download_frd=1 Week 7 Reading Note] (Requires UW Access) {{forthcoming}}
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=70290434 Nathan TeBlunthuis' Lecture Slides] (Requires Canvas access) {{forthcoming}}
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'''Required Readings'''

* Zhu, Haiyi, Jilin Chen, Tara Matthews, Aditya Pal, Hernan Badenes, and Robert E. Kraut. 2014. “Selecting an Effective Niche: An Ecological View of the Success of Online Communities.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’14), 301–310. New York, New York: ACM. https://doi.org/10.1145/2556288.2557348. {{avail-uw|https://doi.org/10.1145/2556288.2557348}}
* Case 1: Advice to a new community founder:
** [Case]  Kraut, R. E., & Fiore, A. T. (2014). The Role of Founders in Building Online Groups. ''Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing'', 722–732. {{avail-uw|https://doi.org/10.1145/2531602.2531648}} {{tentative}}
8* [Case] Foote, J., Gergle, D., & Shaw, A. (2017). Starting online communities: Motivations and goals of wiki founders. ''Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17)'', 6376–6380. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}. {{tentative}}
** [Case] Foote, J., & Contractor, N. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}.  {{tentative}}
* Case 2: Facebook Dating
** [Case] Sharp, Nathan. 2019. “It’s Facebook Official, Dating Is Here.” About Facebook (blog). September 5, 2019. https://about.fb.com/news/2019/09/facebook-dating/.
** [Case] Information on other online dating services that existed before Facebook including:
*** [https://en.wikipedia.org/wiki/Comparison_of_online_dating_services Comparison of online data services] [Wikipedia]
***  '''Match.com''' [[:wikipedia:Match.com|Match.com Wikipedia article]]; [https://www.match.com/help/aboutus.aspx?lid=4 About Match.com]
***  '''Tinder''' — [[:wikipedia:Tinder (app)|Tinder]]; [https://blog.gotinder.com/?locale=en Tinder Blog]
***  '''Hinge''' — [[:wikipedia:Hinge (app)|Hinge Wikipedia article]]; [https://hingeapp.zendesk.com/hc/en-us/categories/360001659533-Getting-Started Hinge Getting Started FAQ]
***  '''Grindr''' — [[:wikipedia:Grindr|Grindr Wikipedia article]]; [https://hingeapp.zendesk.com/hc/en-us/categories/360001659533-Getting-Started Hinge Getting Started FAQ]
***  '''OkCupid''' — [[:wikipedia:OkCupid|OkCupid Wikipedia article]]; [https://www.okcupid.com/about OkCupid About Page]
***  '''JSwipe''' — [[:wikipedia:JSwipe|JSwipe Wikipedia article]]; [https://jswipeapp.com/ JSwipe website]

'''Optional Readings:'''
* Zhu, Haiyi, Robert E. Kraut, and Aniket Kittur. 2014. “The Impact of Membership Overlap on the Survival of Online Communities.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 281–290. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557213. {{avail-uw|https://doi.org/10.1145/2556288.2557213}}

=== May 14 (Friday): DUE: Final Wikipedia Tasks ===

Details are on the [[#Wikipedia Task #7|section of this page describing the assignment]].

=== May 18 (Tuesday): Wikipedia Debrief & {{tbd}} ===

'''Resources:'''

* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=69690196 Week 7 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=69979901 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=69979817 Case Boards] (Requires Canvas access)

<!--
* [Class/Case Screencast] (Requires Canvas access)
In the second half of class, we will have a visit from local Wikipedia group [https://meta.wikimedia.org/wiki/Cascadia_Wikimedians Cascadia Wikimedians] (full disclosure, I am a member). Prepare to give a very short (~1 minute ) in-class presentation about your Wikipedia editing experience and also be ready with questions for them about your experience or about Wikipedia in general based on the readings and cases we've done so far.
-->

'''Required Readings:'''

* Case 1: Wikipedia Debrief
** [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} {{avail-free|1=http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.307.1301&rep=rep1&type=pdf}}
** [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 1785–1799. CSCW ’17. New York, NY: ACM. https://dl.acm.org/doi/abs/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}}
* Case 2: {{tbd}}

'''Optional Readings:'''

* Halfaker, Aaron, R. Stuart Geiger, and Loren G. Terveen. 2014. “Snuggle: Designing for Efficient Socialization and Ideological Critique.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 311–320. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557313. {{avail-uw|https://doi.org/10.1145/2556288.2557313}}
* Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In Proceedings of the 14th International Symposium on Open Collaboration, 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}}

=== May 25 (Tuesday): Innovation Communities and Hackers {{tentative}}  ===


'''Lectures:'''  (watch ''before'' class)

* [Innovation Communities (Part 1/4): Introduction] [15m14s]
* [Innovation Communities (Part 2/4): User Innovation Examples] [23m04s]
* [Innovation Communities (Part 3/4): Introduction] [15m12s]
* [Innovation Communities (Part 4/4): Introduction] [16m09s]
* [Hackers (Part 1/3): Introduction] [23m27s]
* [Hackers (Part 2/3): CHDK Part 1] [17m47s]
* [Hackers (Part 3/3): CHDK Part 2] [12m31s]

'''Resources:'''

* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=69980150 Week 8 Reading Note] (Requires Canvas access) {{forthcoming}}
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=69979867 Lecture Slides (Innovation Communities)] (Requires Canvas access) {{forthcoming}}
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=69979867 Lecture Slides (Hackers)] (Requires Canvas access) {{forthcoming}}
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'''Required Readings:'''

* von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5.
* Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” Esquire Magazine, October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box.  {{avail-free|https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box}}
* Case 1: Innocentive
** [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}}
** [Case] Spend some time poking around the [https://www.innocentive.com/ Innocentive website], in particular, read the:
*** [https://www.innocentive.com/offering-overview/seeker-faqs/ Innocentive Seeker FAQs]
*** [https://www.innocentive.com/our-solvers/faqs/ Innocentive Solver FAQ] — A number of the questions toward the top are the same as the FAQ above so you can skip those!
* Case 2: The Canon Hackers Dev Kit
** [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” The New York Times, May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-free|http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html}} {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}}
** [Case] C.H.D.K. Wiki Take a look at the [Home page https://chdk.fandom.com/wiki/CHDK] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works.

'''Optional Readings:'''

* Mollick, Ethan. “Tapping into the Underground.” MIT Sloan Management Review 46, no. 4 (2005): 21. [[http://sloanreview.mit.edu/article/tapping-into-the-underground/ Available through UW Libraries]]
* Mollick, Ethan. “The Engine of the Underground: The Elite-Kiddie Divide.” SIGGROUP Bull. 25, no. 2 (2005): 23–27. [[http://portal.acm.org/citation.cfm?id=1067721.1067726 Available through UW Libraries]]
* Scacchi, Walt. “Computer Game Mods, Modders, Modding, and the Mod Scene.” First Monday 15, no. 5 (2010). [[http://firstmonday.org/ojs/index.php/fm/article/view/2965

=== June 1 (Tuesday): Final Presentations ===

'''No readings.''' The final classes will be devoted entirely to presentations.

Details are on the [[#Final Projects: Consultant's Report]] section of this page.


<!-- === December 2 (Wednesday): Instant Messaging, Group Chat, and Synchronous Communication {{tentative}}  ===

'''Guest Lecturers:'''

* [https://www.researchgate.net/profile/Pranav_Malhotra Pranav Malhotra] {{tentative}}
* [https://ckiene.org/ Charles Kiene] {{tentative}}

'''Resources:'''

* [https://canvas.uw.edu/files/62326466/download?download_frd=1 Week 9-1 Reading Note] (Requires Canvas access)
* [ Lecture Slides] (Requires Canvas access)
* [ Video Recording of Lecture & Case] (Requires Canvas access)
* [ Case Boards] (Requires Canvas access)

'''Required Readings:'''
* Nardi, Bonnie A., Steve Whittaker, and Erin Bradner. 2000. “Interaction and Outeraction: Instant Messaging in Action.” In Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work, 79–88. New York, NY: ACM. https://doi.org/10.1145/358916.358975. {{avail-uw|https://doi.org/10.1145/358916.358975}} {{tentative}}
* Ling, Rich, and Chih-Hui Lai. 2016. “Microcoordination 2.0: Social Coordination in the Age of Smartphones and Messaging Apps.” Journal of Communication 66 (5): 834–56. https://doi.org/10.1111/jcom.12251. {{avail-uw|https://doi.org/10.1111/jcom.12251}}
* [Case] [https://scratch.mit.edu/ Scratch Online Community]  {{tentative}}
** Spend at least 5-10 minutes poking around the Scratch website. Watch the video, click on several projects, try to create a project, create an account if you want, and so on.  {{tentative}}
** Try to acquaint yourself with the Scratch community by exploring the [Scratch Wiki] (a project to document Scratch created by users of the community). In particular, check out the pages on [https://en.scratch-wiki.info/wiki/Scratch_Community Scratch Community], the [https://en.scratch-wiki.info/wiki/Moderation Page], [https://en.scratch-wiki.info/wiki/Scratch_Wiki:Table_of_Contents/Website_General Scratch Website General] page.  {{tentative}}
* [Case] Dasgupta, Sayamindu. 2013. “From Surveys to Collaborative Art: Enabling Children to Program with Online Data.” In Proceedings of the 12th International Conference on Interaction Design and Children, 28–35. IDC ’13. New York, NY: ACM. https://doi.org/10.1145/2485760.2485784. {{avail-uw|https://doi.org/10.1145/2485760.2485784}}  {{tentative}}

'''Optional Readings:'''

* [Case] Jiang, Jialun Aaron, Charles Kiene, Skyler Middler, Jed R. Brubaker, and Casey Fiesler. 2019. “Moderation Challenges in Voice-Based Online Communities on Discord.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 55:1–55:23. https://doi.org/10.1145/3359157.
* Kiene, Charles, Jialun “Aaron” Jiang, and Benjamin Mako Hill. 2019. “Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 44:1–44:23. https://doi.org/10.1145/3359146. {{avail-uw|https://doi.org/10.1145/3359146}}

=== December 2 (Tuesday): Creative Collaboration {{tentative}} ===

'''Required Readings:'''

* Lessig, Lawrence. Remix: Making Art and Commerce Thrive in the Hybrid Economy. Penguin Press HC, 2008. (Introduction) [[https://archive.org/stream/LawrenceLessigRemix/Remix-o.txt Free Online]]
* [Case] Hill, Benjamin Mako, and Andrés Monroy-Hernández. “The Remixing Dilemma The Trade-Off Between Generativity and Originality.” American Behavioral Scientist 57, no. 5 (May 1, 2013): 643–663. [[http://dx.doi.org/10.1177/0002764212469359 Available through UW Libraries]] [[https://mako.cc/academic/hill_monroy-remixing_dilemma-DRAFT.pdf Free Preprint]]
* [Case] Buechley, Leah, and Benjamin Mako Hill. Lilly Pad in the Wild: How Hardwareʼs Long Tail is Supporting New Engineering and Design Communities, DIS 2010. [[http://mako.cc/academic/buechley_hill_DIS_10.pdf Free Preprint]]
* [Case] [https://www.youtube.com/watch?v=L4a89n4ZJ5w Examples of Lilypad Projects] (Youtube Video)

'''Optional Readings:'''

* Sinnreich, Aram. Mashed Up: Music, Technology, and the Rise of Configurable Culture. University of Massachusetts Press, 2010. (Excerpts) [Forthcoming in Canvas]
* Vaidhyanathan, Siva. Copyrights and Copywrongs: The Rise of Intellectual Property and How It Threatens Creativity. New York: New York University Press, 2001. [Available from Instructor]


'''Required Readings:'''

* [https://en.wikipedia.org/wiki/Bulletin_board_system Bulletin board system article on Wikipedia].
* [Case] Hafner, K. (1997). [http://www.wired.com/wired/archive/5.05/ff_well_pr.html The epic saga of the WELL].
* [Case] Turner, F. (2005). [http://muse.jhu.edu/journals/technology_and_culture/v046/46.3turner.html Where the counterculture met the new economy: The WELL and the origins of virtual community].

'''Optional Readings:'''

This link is missing
* Hauben, Michael, Ronda Hauben, and Thomas Truscott. (1997) Netizens: On the History and Impact of Usenet and the Internet. Los Alamitos, Calif: Wiley-IEEE Computer Society Press. [[http://pear.accc.uic.edu/ojs/index.php/fm/article/view/608/529 Chapter 2] and [http://pear.accc.uic.edu/ojs/index.php/fm/article/view/609/530 Chapter 3]]

'''Optional Video:'''

* Stanford 2011 symposium: [http://www.youtube.com/watch?v=B5kQYWLtW3Y From Counterculture to Cyberculture: the Legacy of the Whole Earth Catalog]


-->

<!--
=== December 7 (Monday): Final Poster Presentations ===

'''Resources:'''

* [https://en.wikipedia.org/wiki/Wikipedia_talk:Wiki_Ed/University_of_Washington/Interpersonal_Media_%28%29 Presentation Sign-up/Schedule]
* [https://canvas.uw.edu/courses/1448701/assignments/2953943 Presentation Slides Dropbox in Canvas] — Slides are optional but recommended and are due by '''1:30pm before class'''. If you turn in your slides after 1:30pm, I will not have time to put them into the line-up for class.

'''Resources:'''

* [[Interpersonal Media (Winter 2020)/Poster sessions|Details on the Poster sessions]] including due dates/times, instructions, and so on.
* The poster content should be an overview and preview of your final project. Details on the expectations for the final project are on [[Interpersonal_Media_(Winter_2020)#Final_Projects:_Critical_Analysis_of_Online_Community|the relevant section of the syllabus]].

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'''No readings.''' The final classes will be devoted entirely to final presentations.

<!--
=== REMOVED MATERIAL ===

=== Free Software/Open Source ===
'''Resources:'''

* [https://canvas.uw.edu/files/33600343/download?download_frd=1 Week 8 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/33628104/download?wrap=1 Lecture Slides] (Requires Canvas access)

'''Required Readings:'''
* Fogel, K. (2009). [http://producingoss.com/en/introduction.html Producing Open Source Software]. Introduction - includes "History" & "The Situation Today." You'll need to press "next" to turn the page once. 
* [Case] Stallman, R. (1984). [https://www.gnu.org/gnu/manifesto.html The GNU manifesto].
* [Case] Stallman, R. (1989). [https://gnu.org/licenses/old-licenses/gpl-1.0.html The GNU general public license, version 1].
* Debian (1997). [http://www.debian.org/social_contract.1.0 Debian social contract, version 1.0].
* [Case] Raymond, E. S. (2001). [http://www.catb.org/esr/writings/cathedral-bazaar/cathedral-bazaar/ The Cathedral & the Bazaar]. (The web-based version of this essay is split over many pages. Just keep clicking next until you get to the end.)

=== February 28 (Thu): Civic Communities === 
    
* Castells, M. (2007). Communication, Power and Counter-power in the Network Society. International Journal of Communication, 1(1), 29. [[http://ijoc.org/index.php/ijoc/article/view/46/35 Freely Available Online]]
* Monroy-Hernández, A., boyd, danah, Kiciman, E., De Choudhury, M., & Counts, S. (2013). The New War Correspondents: The Rise of Civic Media Curation in Urban Warfare. In Proceedings of the 2013 Conference on Computer Supported Cooperative Work (pp. 1443–1452). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2441938 Official Link (Available through UW Libraries]] [[https://arxiv.org/pdf/1507.01291 Freely Available Online]]
* Hu, Y., Farnham, S. D., & Monroy-Hernández, A. (2013). Whoo.Ly: Facilitating Information Seeking for Hyperlocal Communities Using Social Media. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 3481–3490). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2466478 Official Link (Available through UW Libraries]] [[http://research.microsoft.com/pubs/192107/whooly.pdf Freely Available Online]


=== Innovation ===

'''Resources:'''
* [https://canvas.uw.edu/files/33600343/download?download_frd Week 8 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/33724703/download?wrap Lecture Slides] (Requires Canvas access)

'''Required Readings:'''

* von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5.

page.


-->

== Administrative Notes ==

=== Teaching and learning in a pandemic ===

The COVID-19 pandemic will impact this course in various ways, some of them obvious and tangible and others harder to pin down. On the obvious and tangible front, we have things like a mix of remote, synchronous, and asynchronous instruction and the fact that many of us will not be anywhere near campus or each other this year. These will reshape our collective "classroom" experience in major ways. 

On the "harder to pin down" side, many of us may experience elevated levels of exhaustion, stress, uncertainty and distraction. We may need to provide unexpected support to family, friends, or others in our communities. I have personally experienced all of these things at various times over the past six months and I expect that some of you have too. It is a difficult time.

I believe it is important to acknowledge these realities of the situation and create the space to discuss and process them in the context of our class throughout the quarter. As your instructor and colleague, I commit to do my best to approach the course in an adaptive, generous, and empathetic way. I will try to be transparent and direct with you throughout—both with respect to the course material as well as the pandemic and the university's evolving response to it. I ask that you try to extend a similar attitude towards everyone in the course. When you have questions, feedback, or concerns, please try to share them in an appropriate way. If you require accommodations of any kind at any time (directly related to the pandemic or not), please contact the teaching team.

:<div style="font-size: 80%; font-style: italic">This text is borrowed and adapted from [[Statistics and Statistical Programming (Fall 2020)|Aaron Shaw's statistics course]].</div>

=== Your Presence in Class ===

As detailed in [[#Case discussion|section on case studies]] and in [[User:Benjamin Mako Hill/Assessment|my detailed page on assessment]], your homework in the class is to prepare for cases and case discussion is an important way that I will assess learning. Obviously, you must be in class in order to participate. <!--<strike>If you need to miss class for any reason, please fill out the [https://forms.gle/KSDJiptVwusBWw4BA course absence form] so that we know you are not coming and do not include you in our cold call list.</strike>--> In the event of an absence, you are responsible for obtaining class notes, handouts, assignments, etc. 

There are many students who have eagerly requested to join the class, but there are not enough seats. I want to include as many students in the class as possible, we will automatically drop anyone who misses the first two class sessions and try to replace them with unenrolled students who do attend. This is consistent with college policy and with the course description in the catalog.
<!-- === Devices in Class ===

Electronic devices (e.g., phones, tablets, laptops) are '''not''' going to permitted in class. If you have a documented need to use a device, please contact me ahead of time to let me know. If you do get permission to use a device, I will ask you to sit in the very back of the classroom.

The goal of this policy is to help you stay focused and avoid distractions for yourself and your peers in the classroom. This is really important and turns out to be much more difficult in the presence of powerful computing devices with brightly glowing screens and fast connections to the Internet. For more on the rationale behind this policy, please read [https://medium.com/@cshirky/why-i-just-asked-my-students-to-put-their-laptops-away-7f5f7c50f368 Clay Shirky’s thoughtful discussion of his approach to this issue].

Of course, we will discuss assignments and topics that involve referring to things online. Toward that end, you might find it convenient to bring a laptop or tablet to class. If you want to look something up on your device outside of a time I clearly point out are device-allowed, please ask me. I will always point out explicitly in class if it's OK to use devices. 

'''Except during these parts of class — which  — I ask that you refrain from using your laptops, tablets, phones, and pretty much any (digital) device with a screen.'''
--> 
=== Office Hours ===

The best way to get in touch with me about issues in class will in the Discord server via asychronous messages sent to one of the text channels. This is preferable because any questions you have can be answered in a way that is visible to others in the class. 

I will hold synchronous, in-person, office hours once a week:

:'''Thursdays 3:30-4:30pm''' in the '''Office Hours''' voice channel on Discord.

If my planned office hours do not work for you, please contact me in the Discord server or over email to arrange a meeting at another time.

=== Religious Accommodations ===

Washington state law requires that UW develop a policy for accommodation of student absences or significant hardship due to reasons of faith or conscience, or for organized religious activities. The UW’s policy, including more information about how to request an accommodation, is available at [https://registrar.washington.edu/staffandfaculty/religious-accommodations-policy/ Religious Accommodations Policy]. Accommodations must be requested within the first two weeks of this course using the [https://registrar.washington.edu/students/religious-accommodations-request/ Religious Accommodations Request form].

=== Student Conduct ===

The University of Washington Student Conduct Code (WAC 478-121) defines prohibited academic and behavioral conduct and describes how the University holds students accountable as they pursue their academic goals. Allegations of misconduct by students may be referred to the appropriate campus office for investigation and resolution. More information can be found online at https://www.washington.edu/studentconduct/
Safety

Call SafeCampus at 206-685-7233 anytime–no matter where you work or study–to anonymously discuss safety and well-being concerns for yourself or others. SafeCampus’s team of caring professionals will provide individualized support, while discussing short- and long-term solutions and connecting you with additional resources when requested.

=== Academic Dishonesty ===

This includes: cheating on assignments, plagiarizing (misrepresenting work by another author as your own, paraphrasing or quoting sources without acknowledging the original author, or using information from the internet without proper citation), and submitting the same or similar paper to meet the requirements of more than one course without instructor approval. Academic dishonesty in any part of this course is grounds for failure and further disciplinary action. The first incident of plagiarism will result in the student’s receiving a zero on the plagiarized assignment. The second incident of plagiarism will result in the student’s receiving a zero in the class.

=== Disability Resources ===

If you have already established accommodations with Disability Resources for Students (DRS), please communicate your approved accommodations to uw at your earliest convenience so we can discuss your needs in this course.

If you have not yet established services through DRS, but have a temporary health condition or permanent disability that requires accommodations (conditions include but not limited to; mental health, attention-related, learning, vision, hearing, physical or health impacts), you are welcome to contact DRS at 206-543-8924 or uwdrs@uw.edu or disability.uw.edu. DRS offers resources and coordinates reasonable accommodations for students with disabilities and/or temporary health conditions. Reasonable accommodations are established through an interactive process between you, your instructor(s) and DRS. It is the policy and practice of the University of Washington to create inclusive and accessible learning environments consistent with federal and state law.

=== Other Student Support ===

Any student who has difficulty affording groceries or accessing sufficient food to eat every day, or who lacks a safe and stable place to live, and believes this may affect their performance in the course, is urged to contact the graduate program advisor for support. Furthermore, please notify the professors if you are comfortable in doing so. This will enable us to provide any resources that we may possess (adapted from Sara Goldrick-Rab). Please also note the student food pantry, Any Hungry Husky at the ECC.

== Credit and Notes ==

This will be the fourth time this course has been taught at UW in its current form. This syllabuses draws heavily from these previous versions. Syllabuses from earlier classes can be found online at:

* [[Interpersonal Media (Winter 2020)]] by [[User:Mako|Mako Hill]]
* [[Interpersonal Media (Winter 2019)]] by [https://teblunthuis.cc/ Nate TeBlunthuis] 
* [[Interpersonal Media (Fall 2015)]] by [[User:Mako|Mako Hill]]
* [https://mako.cc/teaching/2014/interpersonal_media/ Interpersonal Media (Fall 2014)]  by [[User:Mako|Mako Hill]]

This syllabus was inspired by, and borrowed heavily with permission from, other classes on online communities taught by young academics whose teaching I admire and respect:

* [http://aaronshaw.org/ Aaron Shaw] at Northwestern University's [http://aaronshaw.org/occ/schedule/ Online Communities and Crowds]
* [http://reagle.org/joseph/ Joseph Reagle] at Northeastern University's [http://reagle.org/joseph/2014/oc/oc-syllabus-FA.html Online Communities]

<!--

Learning Communities

Guest Lecture from [http://www.unmad.in/ Sayamindu Dasgupta] who is a professor at the Information School at the University of North Carolina, Chapel Hill. 

TODO: Add readings (Maybe something about communities of practice?)

'''Required Readings:'''

* Roque, R.; Dasgupta, S.; Costanza-Chock, S. Children’s Civic Engagement in the Scratch Online Community. Soc. Sci. 2016, 5, 55. [https://www.mdpi.com/2076-0760/5/4/55 Open Access]
* Brennan, K., Monroy‐Hernández, A., & Resnick, M. (2010). Making projects, making friends: Online community as catalyst for interactive media creation. New directions for youth development, 2010(128), 75-83. [http://web.media.mit.edu/~mres/papers/NDYD-final.pdf PDF From MIT.edu]
* [Case] [https://scratch.mit.edu/ https://scratch.mit.edu]: Visit the site. Read [https://scratch.mit.edu/about the about page], the [https://scratch.mit.edu/parents the information for parents], [https://scratch.mit.edu/educators and for educators]. Watch all the videos.  Spend some time exploring and run some programs (try to find at least one animation and at least one game). 
* [Case] [https://www.blockstud.io/ https://www.blockstud.io/]: For the case we're going to compare scratch to a different: Block Studio. This is an experimental project by Raoul, a PhD student at UW.  Click start and watch the three lessons. You don't have to actually make any games with Block Studio, but do learn how it works as much as you can.  After that [https://www.blockstud.io/bsp/bsp_games/ survey the published projects].

Social Computing

We have a special guest this week: [http://www.andresmh.com/ Andrés Monroy-Hernandez!] Andrés was previously at Microsoft Research and is currently a lead research scientist at Snap Inc., the maker of Snapchat.  Andrés has research interests ranging from civic communities to educational communities and more recently he is focusing on "social computing systems," which we will learn about today.

'''Required Readings:'''
* Howe, J. (2006). [https://www.wired.com/2006/06/crowds/ The rise of crowdsourcing]. Wired Magazine, 14(6), 1–4.
* [Case] [https://docs.aws.amazon.com/AWSMechTurk/latest/RequesterUI/Introduction.html Amazon Mechanical Turk Requester UI Guide]
* [Case] [https://mturkpublic.s3.amazonaws.com/docs/MTURK_BP.pdf Amazon Mechanical Turk Best Practices Guide].

'''Optional Readings:'''

Our guest speaker will be talking about these three papers. It might be good to look these over before class:

* Justin Cranshaw, Emad Elwany, Todd Newman, Rafal Kocielnik, Bowen Yu, Sandeep Soni, Jaime Teevan, and Andrés Monroy-Hernández. 2017. Calendar.help: Designing a Workflow-Based Scheduling Agent with Humans in the Loop. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI '17). ACM, New York, NY, USA, 2382-2393. [https://doi.org/10.1145/3025453.3025780 (Open Access)]
* Cranshaw, J., Monroy-Hernández, A., & Needham, S. A. (2016). [https://doi.org/10.1145/2858036.2858573 Journeys & Notes: Designing Social Computing for Non-Places]. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (pp. 4722–4733). New York, NY, USA: ACM. [Available through UW libraries]
* Agapie, E., & Monroy-Hernández, A. (2015). [http://arxiv.org/abs/1507.01300 Eventful: Crowdsourcing Local News Reporting]. arXiv:1507.01300 [Cs].


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