Editing Building Successful Online Communities (Spring 2021)

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:'''Topics in Leadership: Building Successful Online Communities'''
:'''Interpersonal Media: Online Communities'''
:'''COMMLD 570 A''' - Communication Leadership (MCCN Elective)
:'''COM482A''' - Department of Communication
:'''Instructor:''' [https://mako.cc/academic/ Benjamin Mako Hill] / [mailto:makohill@uw.edu makohill@uw.edu]
:'''Instructor:''' [https://mako.cc/academic/ Benjamin Mako Hill] / [mailto:makohill@uw.edu makohill@uw.edu]
::Office Hours: By appointment (I'm usually available via chat during "business hours.") You can view out [https://mako.cc/calendar/ my calendar] and/or [https://harmonizely.com/mako put yourself on it].  If you schedule a meeting, we'll meet in the Jitsi room (<code>makooffice</code>) you'll get a link to through the scheduling app.
:'''Meeting Time:''' Tuesday 3/30-6/1 6-9:50pm (Seattle time)
:'''Course Websites''':
:'''Course Websites''':
:* We will use Canvas for [https://canvas.uw.edu/courses/1448701/announcements announcements] and [https://canvas.uw.edu/courses/1448701/assignments turning in assignments]
:* We will use Canvas for [https://canvas.uw.edu/courses/1430217/announcements announcements], [https://canvas.uw.edu/courses/1430217/assignments turning in assignments], and [https://canvas.uw.edu/courses/1430217/discussion_topics discussion]
:* We will use [https://teams.microsoft.com/l/team/19%3a98ceb17a4ce1412b8bbabba7d341f90f%40thread.tacv2/conversations?groupId=e5542b13-679d-4f7d-9e4f-54cc4bd03bbc&tenantId=f6b6dd5b-f02f-441a-99a0-162ac5060bd2 our own Microsoft Teams instance] for asynchornous ''''group chat'''' to discuss assignments and readings, ask questions, and share information around the course material throughout the week.<strike>; and (b) synchronously for live video chat during the class period.</strike>
:* We will use [https://discord.com/app Discord] to discuss, ask questions, and share information around the course material. (Invitation link is in the [https://canvas.uw.edu/courses/1430217/pages/class-setup-checklist Class Setup Checklist].)
:* We will be doing our synchronous class meetings in Zoom. The link the Zoom channel will be placed in the Teams channel each week.
:* <strike>Course absence form: It is important to tell me if you are not coming to class at least one hour in advance.</strike>
<!--:* Course absence form: Based on the case-study discussion format, it will be important to tell me if you are not coming to class at least one hour in advance.-->
:* For the Wikipedia assignments, we will use this [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) WikiEdu class page and dashboard].  
:* For the Wikipedia assignments, we will use this [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) WikiEdu class page and dashboard].  
:* Everything else will be linked on this page.
:* Everything else will be linked on this page.


:'''Course Catalog Description:'''
:'''Course Catalog Description:'''
: Before Wikipedia was created, there were seven very similar attempts to build online collaborative encyclopedias. Before Facebook, there were dozens of very similar social networks. Why did Wikipedia and Facebook take off when so many similar sites struggled? Why do some attempts to build communities online lead to large thriving communities while most struggle to attract even a small group of users?
:Examines the relationships and groups formed through digital social media. Focuses on how people manage interactions and identities, develop interpersonal relationships, engage in collaboration and conflict, and develop communities in online environments. Involves both the study and use of network-based computer-mediated systems.
 
: This class will begin with an introduction to several decades of research on computer-mediated communication and online communities to try and understand the building blocks of successful online communities. With this theoretical background in hand, every student will then apply this new understanding by helping to design, build, and improve a real online community.


<div style="float:right;" class="toclimit-3">__TOC__</div>
<div style="float:right;" class="toclimit-3">__TOC__</div>


== Overview and Learning Objectives ==
== Overview and Learning Objectives ==
Digital social media has radically and rapidly transformed the nature of how we communicate and interact. When this class was first offered at UW many years ago, instructors might hope to introduce students to online communities and computer-mediated communication for the first time. Today, online communities are central parts of each of our daily lives and have an important impact on our cultural, social, and economic experience of the world and each other.


Online communities are central parts of each of our daily lives and have an important impact on our cultural, social, and economic experience of the world and each other. This course combines an in-depth look into several decades of research into online communities and computer-mediated communication with exercises that aim to give students experience applying this research to the evaluation of, and hands-on participation in, online communities.
This course combines an in-depth look into several decades of research into online communities and computer-mediated communication with exercises that aim to give students experience applying this research to the evaluation of, and hands-on participation in, online communities.


If you have not done so already, I expect that most of you taking this course will, after graduation, work in jobs that involve communicating, working with, or managing online communities. This class seeks to inform these experiences by helping you learn how to use and contribute to online communities more effectively and how to construct, improve, or design your own online communities.
As students of communication in the twenty-first century, I expect that many of you taking this course will, after graduation, work in jobs that involve communicating, working with, or managing online communities. This class seeks to inform these experiences by helping you learn how to use and contribute to online communities more effectively and how to construct, improve, or design your own online communities.


I will consider the course a complete success if every student is able to do all of these things at the end of the quarter:
I will consider the course a complete success if every student is able to do all of these things at the end of the quarter:


* Write and speak fluently about the rules and norms of our "model organism" community (Wikipedia) demonstrate this fluency through successful contributions to Wikipedia.
* Write and speak fluently about the rules and norms of the Wikipedia community and demonstrate this fluency through successful contributions to Wikipedia.
* Recall, compare, and give examples of key theories that seek to explain why some online communities grow and attract participants while others do not.
* Recall, compare, and give examples of key theories that seek to explain why some online communities grow and attract participants while others do not.
* Demonstrate an ability to critically apply the theories from the course to the evaluation of a '''real'' online community.
* Demonstrate an ability to critically apply the theories from the course to the evaluation of a real online community of your choice.
* Engage with the course material and compellingly present your own ideas and reflections in writing and orally.
* Engage with the course material and compellingly present your own ideas and reflections in writing and orally.


== Class format and structure ==
== Class format and structure ==


Given [[#Teaching and learning in a pandemic|the pandemic we've living through]], this course will proceed in a '''remote''' format that includes both ''asynchronous'' and ''synchronous'' elements (more on those below). In general, the organization of the course adopts a "flipped" approach where you consume instructional materials on your own (or in groups) and we will use our synchronous meetings to answer questions, address challenges or concerns, work through solutions, and hold semi-structured discussions in the form of '''cases''' which I'll discuss in depth below.  
Given [[#Teaching and learning in a pandemic|the pandemic we've living through]], this course will proceed in a '''remote''' format that includes both ''asynchronous'' and ''synchronous'' elements (more on those below). In general, the organization of the course adopts a "flipped" approach where you consume instructional materials on your own or in groups and we use synchronous meetings to answer questions, address challenges or concerns, work through solutions, and hold semi-structured discussions in the form of '''cases''' which are discussed below.  


The '''asynchronous elements of this course''' include two parts:
The '''asynchronous elements of this course''' include two parts:


# All readings, recorded lectures/slides, tutorials, and assignments.
# All readings, recorded lectures/slides, tutorials, and assignments.
# Conversation and discussion that happens in the group chat over the course of the week.
# Conversation and discussion that happens in the group Discord server over the course of the week.


I expect you to finish all readings and watch all lectures outside of our class meeting times '''before the class sessions on which they are assigned'''. Please note that this means I will not deliver lectures during our class meetings. Please also note that this means you are fully responsible for reading all readings and watching all recorded lecture material before you come to the associated synchronous part of class.
I expect you to finish all readings and watch all lectures outside of our class meeting times '''before the class sessions on which they are assigned'''. Please note that this means I will not deliver lectures during our class meetings. Please also note that this means you are fully responsible for reading all readings and watching all recorded lecture material before you come to the associated synchronous part of class.


I expect you to check in and participate in our asynchronous group chat discussion at least 3-4 times a week and I plan to check and respond to conversation there at least daily throughout the quarter.
I expect you to check in and participate in the Discord discussion at least 3-4 times a week. I plan to check and respond to conversation there at least daily throughout the quarter.


The '''synchronous elements of the course''' will be the two weekly class meetings that will happen via video/voice conference at the normal time on the course schedule. The synchronous sections will be conducted as described in the [[#Synchronous Class Setup|synchronous class setup section of the syllabus]]. Each session is scheduled to run for the full period although I will likely not use the full amount of time given that lectures will be pre-recorded. If we do use the entire time, I'll try to work in at least a couple breaks.  
The '''synchronous elements of the course''' will be the two weekly class meetings that will happen via voice conference at the normal time on the course schedule. The synchronous sections will be conducted as described in the [[#Synchronous Class Setup|synchronous class setup section of the syllabus]]. Each session is scheduled to run for a maximum of 110 minutes although I may not use the full period of class each time given that lectures will be pre-recorded. If we do use the entire time, I'll try to work in at least one short break.  


I will use the class meetings to do several things:
I will use the class meetings to do several things:
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# Discuss and work through any questions or challenges you encounter in the materials assigned for that day.  
# Discuss and work through any questions or challenges you encounter in the materials assigned for that day.  
# Discuss and/or answer questions about assignments that have come up over the previous work.
# Discuss and/or answer questions about assignments that have come up over the previous work.
# Conduct each day's '''case study discussion(s)''' involving an instructor-mediated conversation with each of you.
# Conduct each day's '''case study discussion''' involving an instructor-mediated conversation using input from each of you.


=== Websites and Technology Expectations ===
=== Websites and Technology Expectations ===
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* [https://wiki.communitydata.science/ wiki.communitydata.sciece] — This website will host the syllabus for the course. I expect you to be able to visit it regularly.
* [https://wiki.communitydata.science/ wiki.communitydata.sciece] — This website will host the syllabus for the course. I expect you to be able to visit it regularly.
* [https://canvas.uw.edu/courses/1448701 This classes page in UW's Canvas] — We'll be using Canvas for posting announcements, uploading course-restricted files, turning in assignments, and distributing grades.
* [https://canvas.uw.edu/courses/1430217 UW's Canvas] — We'll be using Canvas for posting announcements, uploading course-restricted files, turning in assignments, and distributing grades.
* [https://www.lib.washington.edu/help/connect/tools UW Library Proxy] — I'm going to expect that you can use the UW Libraries proxy to access material that UW subscribes to from off campus. You'll need to to get material to do the readings for class.
* [https://www.lib.washington.edu/help/connect/tools UW Library Proxy] — I'm going to expect that you can use the UW Libraries proxy to access material that UW subscribes to from off campus. You'll need to to get material to read for class.
<!-- * [https://discord.com/ Discord] — Discord is a chat system that we'll be using in the course to stay in touch between class and to discuss things asynchronously. It has screensharing and voice chat as well which we are going to use for our case discussions. There is a mobile app as well as a downloadable desktop app that you may find useful but you should be able to do everything you need to while using the web interface version. -->
* [https://discord.com/ Discord] — Discord is a chat system that we'll be using in the course to stay in touch between class and to discuss things asynchronously. It has screensharing and voice chat as well which we are going to use for our case discussions. There is a mobile app as well as a downloadable desktop app that you may find useful but you should be able to do everything you need to while using the web interface version.
* [https://www.microsoft.com/en-us/microsoft-teams/group-chat-software Microsoft Teams] — Teams is a chat system that we'll be using in the course to stay in touch between class and to discuss things asynchronously. It has screensharing and video/voice chat as well which we are going to use for our in person meetings. There is a mobile app as well as a downloadable desktop app that you may find useful but you should be able to do everything you need to while using the web interface version with Chrome or Edge. The desktop app runs for Windows, Mac OS and Linux.
* [https://www.panopto.com Panopto] — UW uses the video hosting service Panopto which I will be using to share all the lectures and recorded parts for this course.
* [https://www.panopto.com Panopto] — UW uses the video hosting service Panopto which I will be using to share all the lectures and recordings of the class sessions.
<!-- * [https://zoom.us Zoom] — UW strongly recommends that all courses be conducted in Zoom so I will be following their advice. Our case studies will involve Zoom.-->
* [https://zoom.us Zoom] — UW strongly recommends that all courses be conducted in Zoom so I will be following their advice. Our case studies will involve Zoom.
* [https://en.wikipedia.org/ English Wikipedia] — Assignments for this course will involve contributing to Wikipedia. This means that you will need to have access to Wikipedia.
* [https://en.wikipedia.org/ English Wikipedia] — Assignments for this course will involve contributing to Wikipedia. This means that you will need to have access to Wikipedia. Typically, Wikipedia blocks editting through proxies but if you contact me, I should be able to create an account for you and have it whitelisted.
* [https://docs.google.com/ Google Docs] — I'll be using Google Docs to host a series of web forms. This includes the form you'll need to fill out to tell me that you're going to miss class. You will need to be able to access Google to use this.
* [https://docs.google.com/ Google Docs] — I'll be using Google Docs to host a series of web forms. This includes the form you'll need to fill out to tell me that you're going to miss class. You will need to be able to access Google to use this.


These websites, in turn, use a range of hosting providers including Amazon Web Services, Google, and Microsoft. As a result, participation in this course requires students to access Internet resources that may not be accessible directly in some places outside of the UW campus. Anybody taking the class must ensure that they can access all Internet resources required for this course reliably and safely. For students who are off-campus and are in a situation where direct access to these required resources is not possible, UW-IT recommends that students use the official UW VPN, called [https://itconnect.uw.edu/connect/uw-networks/about-husky-onnet/use-husky-onnet/ Husky OnNet VPN]. UW-IT advises students to use the VPN with the “All Internet Traffic” option enabled (see the [https://www.lib.washington.edu/help/connect/husky-onnet UW Libraries instructions] and [https://itconnect.uw.edu/connect/uw-networks/about-husky-onnet/faqs/ UW-IT’s FAQs]). Doing so will route all incoming and outgoing Internet through UW servers while it is enabled.
These websites, in turn, use a range of hosting providers including Amazon Web Services, Google, and Microsoft.
As a result, participation in this course requires students to access Internet resources that may not be accessible directly in some places outside of the UW campus. Anybody taking the class must ensure that they can access all Internet resources required for this course reliably and safely. For students who are off-campus and are in a situation where direct access to these required resources is not possible, UW-IT recommends that students use the official UW VPN, called [https://itconnect.uw.edu/connect/uw-networks/about-husky-onnet/use-husky-onnet/ Husky OnNet VPN]. UW-IT advises students to use the VPN with the “All Internet Traffic” option enabled (see the [https://www.lib.washington.edu/help/connect/husky-onnet UW Libraries instructions] and [https://itconnect.uw.edu/connect/uw-networks/about-husky-onnet/faqs/ UW-IT’s FAQs]). Doing so will route all incoming and outgoing Internet through UW servers while it is enabled.


However, students who are outside the US while taking this course should be aware that they may be subject to laws, policies and/or technological systems which restrict the use of any VPNs. UW does not guarantee students’ access to UW resources when students are off-campus, and [https://itconnect.uw.edu/work/appropriate-use/ students are responsible for their own compliance with all laws] regarding the use of Husky OnNet and all other UW resources.
However, students who are outside the US while taking this course should be aware that they may be subject to laws, policies and/or technological systems which restrict the use of any VPNs. UW does not guarantee students’ access to UW resources when students are off-campus, and [https://itconnect.uw.edu/work/appropriate-use/ students are responsible for their own compliance with all laws] regarding the use of Husky OnNet and all other UW resources.
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== Synchronous Class Setup ==
== Synchronous Class Setup ==


We'll be running synchronous class activity within Microsoft Teams. Instructions on joining the Teams Server are in the [https://canvas.uw.edu/courses/1448701/pages/class-setup-checklist Class Setup Checklist].
We'll be running synchronous class activity within the course Discord server. Instructions on joining the Discord server are in the [https://canvas.uw.edu/courses/1430217/pages/class-setup-checklist Class Setup Checklist].
 
During synchronous classes, we will be using the '''Classroom Voice''' channel as well as one the '''#classroom-questions''' text channel for managing a question queue.


=== Video/Voice ===
=== Voice Channel: '''Classroom Voice''' ===


During class time, I expect everybody to be online in Zoom.  I will link to the Zoom meeting room each week in the '''Classroom''' Teams channel and I will share a scheduled event ahead of time.  
During class time, I expect everybody to be online in the channel '''Classroom Voice'''. The term "voice channel" on Discord is a little misleading because these channels are also used for screen sharing and video. Indeed, I will typically be sharing my screen and video in this channel during class sessions as we work through cases. I will not be asking—or even allowing—students to share their own webcams during class sessions. I expect all of you to be able to both hear everything in the channel and to speak through your microphone when called upon.


When we meet, I will typically be sharing my screen and video in this channel during class sessions as we work through cases. I really hope you'll share your video too so it doesn't feel like I'm hanging out with an empty room, although I understand that are reasons why this might be difficult. In any case, I expect all of you to be able to both hear everything in the channel and to speak through your microphone when called upon (more on that below).
To join the channel, simply click on the '''Classroom Voice''' channel in Discord in the right-hand sidebar under the list of voice channels. When you do so, you will see your name show up below the channel name. When you speak with your microphone on, there should be a green circle that shows up around the circular icon next to your username. You have buttons to mute/unmute at the bottom of the sidebar. When you are ready to disconnect, click on the voice channel again and then hit the red "hang-up" button to leave.


To find the Zoom channel, simply click on the '''Classroom''' channel in Microsoft Teams. If you every need to leave your computer during class, you need to leave the Zoom channel so I don't call on you.
=== Text Channel: '''#classroom-questions''' ===


=== Text Chat ===
Voice channels on Discord are only for voice and video. We're going to be using the '''#classroom-questions''' text channel (listed in the sidebar above) to manage a queue of questions during class. '''You will use #classroom-questions''' as the place where you can raise your hand (virtually). I will be watching it during class but I do not expect students to be reading or following the channel.


Microsoft Teams also allows for text chat in channels. I will try to watch it during class but I do not expect students to be reading or following the channel during our sessions. In that sense, we are ''not'' going to be using the text channel to actually ask questions or as a backchannel during class. I've found that it's not possible for me to follow both in real-time! <!-- Switching to the text channel will not cause you to leave the voice channel although it will likely make the shared video very small. Once you've asked your question, you can click on the video and return to the full-sized screen sharing in the '''Classroom Voice''' voice channel. -->
We are ''not'' going to be using this channel to actually ask questions—we'll be doing in the voice channel.  In other words, the question channel is just for maintaining the list, not as a backchannel for chatting or sharing messages during class. I've found that it's not possible for me to follow both in real-time! Switching to the text channel will not cause you to leave the voice channel although it will likely make the shared video very small. Once you've asked your question, you can click on the video and return to the full-sized screen sharing in the '''Classroom Voice''' voice channel.


== Note About This Syllabus ==
== Note About This Syllabus ==
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You should expect this syllabus to be a dynamic document. Although the core expectations for this class are fixed, the details of readings and assignments ''will'' shift based on how the class goes, guest speakers that I arrange, my own readings in this area, etc. As a result, there are three important things to keep in mind:
You should expect this syllabus to be a dynamic document. Although the core expectations for this class are fixed, the details of readings and assignments ''will'' shift based on how the class goes, guest speakers that I arrange, my own readings in this area, etc. As a result, there are three important things to keep in mind:


* Although details on this syllabus will change, I will try to ensure that I never change readings more than six days before they are due. I will send an announcement '''no later than before I go to sleep each Wednesday evening''' that fixes the schedule for the next week. This means that if I don't fill in a reading marked "{{tbd}}" six days before it's due, it is dropped. If I don't change something marked "{{tentative}}" before the deadline, then it is assigned. This also means that if you plan to read more than six days ahead, contact the teaching team first.
* Although details on this syllabus will change, I will try to ensure that I never change readings more than six days before they are due. I will send an announcement '''no later than before I go to sleep each Tuesday evening''' that fixes the schedule for the next week. This means that if I don't fill in a reading marked "{{tbd}}" six days before it's due, it is dropped. If I don't change something marked "{{tentative}}" before the deadline, then it is assigned. This also means that if you plan to read more than six days ahead, contact the teaching team first.
* Because this syllabus a wiki, you will be able to track every change by clicking the history button on this page when I make changes. I will summarize these changes in the weekly [https://canvas.uw.edu/courses/1448701/announcements an announcement on Canvas] sent that will be emailed to everybody in the class. Closely monitor your email or the announcements section on the [https://canvas.uw.edu/courses/1448701/announcements course website on Canvas] to make sure you don't miss these announcements.
* Because this syllabus a wiki, you will be able to track every change by clicking the history button on this page when I make changes. I will summarize these changes in the weekly [https://canvas.uw.edu/courses/1430217/announcements an announcement on Canvas] sent that will be emailed to everybody in the class. Closely monitor your email or the announcements section on the [https://canvas.uw.edu/courses/1430217/announcements course website on Canvas] to make sure you don't miss these announcements.
* I will ask the class for voluntary (and anonymous, if you like) feedback frequently—especially toward the beginning of the quarter. Please let me know what is working and what can be improved. In the past, I have made many adjustments to courses that I teach while the quarter progressed based on this feedback.
* I will ask the class for voluntary anonymous feedback frequently — especially toward the beginning of the quarter. Please let me know what is working and what can be improved. In the past, I have made many adjustments to courses that I teach while the quarter progressed based on this feedback.
* Many readings are marked as "''[Available through UW libraries]''". Most of these will be accessible to anybody who connects from the UW network. This means that if you're on campus, it will likely work. Although you can go through the UW libraries website to get most of these, the easiest way to get things using the [https://www.lib.washington.edu/help/connect/tools UW library proxy bookmarklet]. This is a little button you can drag-and-drop onto your bookmarks toolbar on your browser. When you press the button, it will ask you to log in using your UW NetID and then will automatically send your traffic through UW libraries. You can also use the other tools on [https://www.lib.washington.edu/help/connect this UW libraries webpage].
* Many readings are marked as "''[Available through UW libraries]''". Most of these will be accessible to anybody who connects from the UW network. This means that if you're on campus, it will likely work. Although you can go through the UW libraries website to get most of these, the easiest way to get things using the [https://www.lib.washington.edu/help/connect/tools UW library proxy bookmarklet]. This is a little button you can drag-and-drop onto your bookmarks toolbar on your browser. When you press the button, it will ask you to log in using your UW NetID and then will automatically send your traffic through UW libraries. You can also use the other tools on [https://www.lib.washington.edu/help/connect this UW libraries webpage].


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In order to ground the theoretical readings during the first half of the quarter, there will be weekly assignments that provide a structured opportunity to learn about and become involved in [https://en.wikipedia.org/ Wikipedia].
In order to ground the theoretical readings during the first half of the quarter, there will be weekly assignments that provide a structured opportunity to learn about and become involved in [https://en.wikipedia.org/ Wikipedia].


You should keep in mind that the bulk of the reading in the course — and most of the most difficult material — will be front-loaded in this first five week period. The goal is to make sure that you have all the tools you'll need by Week 7 so that you can use this material to focus on your final projects.
You should keep in mind that the bulk of the reading in the course — and most of the most difficult material — will be front-loaded in this first five week period. The goal is to make sure that you have all the tools you'll need by Week 7 so that you can use this material to focus on your projects.


=== Component 2: Examples and Challenges ===
=== Component 2: Examples and Challenges ===
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Our reading during the second part of the quarter will be focused on cases studies. I will also focus on in-class discussions and exercises that prompt critical consideration of how online communities take place in different domains as well as the challenges associated with using online communities. Our goal here is to build up the ability to critically understand these communities in terms of the theory we covered earlier.
Our reading during the second part of the quarter will be focused on cases studies. I will also focus on in-class discussions and exercises that prompt critical consideration of how online communities take place in different domains as well as the challenges associated with using online communities. Our goal here is to build up the ability to critically understand these communities in terms of the theory we covered earlier.


In general, readings during this second component will be on the lighter side and there will be no weekly assignments other than reading. The readings are lighter during this component because I'm expecting you to be spending most of your time fo the class (outside of our meeting time) working on your projects.
In general, readings during this second component will be on the lighter side and there will be no weekly assignments other than reading. The readings are lighter during this component because I'm expecting you to be spending time outside of class working on your projects.


== Assignments ==
== Assignments ==
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The course relies heavily on the case study method which describes a particular form of instructor-mediated discussion. A standard "case" usually involves reading an example—perhaps up to 20-35 pages of background about an organization or group facing an ambiguous or difficult challenge. I will mark certain readings as "[Cases]" in the syllabus and I will expect you to read these particularly closely. It is important to realize that '''I will not summarize case material in class and I will not cover it in lecture'''. I expect you all to have read it and we will jump in and start discussing it.
The course relies heavily on the case study method which describes a particular form of instructor-mediated discussion. A standard "case" usually involves reading an example—perhaps up to 20-35 pages of background about an organization or group facing an ambiguous or difficult challenge. I will mark certain readings as "[Cases]" in the syllabus and I will expect you to read these particularly closely. It is important to realize that '''I will not summarize case material in class and I will not cover it in lecture'''. I expect you all to have read it and we will jump in and start discussing it.


Cases ask students to put themselves in the positions of individuals facing difficult situations to tease out the tensions and forces at play in the case and to construct—through group discussion—the broader lessons and takeaways. Cases are a wonderful way to connect the sometimes abstract concepts taught in many academic courses to real examples of the type of ambiguous situations that you will likely encounter in your career. Generally speaking, there are not right and wrong answers in cases.
Cases ask students to put themselves in the positions of individuals facing difficult situations to tease out the tensions and forces at play in the case and to construct — through group discussion — the broader lessons and takeaways. Cases are a wonderful way to connect the sometimes abstract concepts taught in many academic courses to real examples of the type of ambiguous situations that you will likely encounter in your career. Generally speaking, there are not right and wrong answers in cases.


==== Cold Calling ====
==== Cold Calling ====
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Cases rely roughly on the [[:wikipedia:Socratic method|socratic method]] where instructors teaching cases cold call on students—i.e., instructors call on people ''without'' asking for volunteers first. I will be doing this in each class.
Cases rely roughly on the [[:wikipedia:Socratic method|socratic method]] where instructors teaching cases cold call on students—i.e., instructors call on people ''without'' asking for volunteers first. I will be doing this in each class.


Because I understand that cold calling can be terrifying for some students, I will be circulating a list of questions we will discuss alongside the weekly announcements (i.e., at least 6 days in advance). I will only cold call to ask students for which you have time to prepare your answers. Although it is a very good idea to write out answers to these questions in advance, I will not be collecting these answers. You are welcome to work with other students in the class to brainstorm possible answers. Although I will definitely ask questions that I do not distribute ahead of time, I will never cold call when asking these questions.
Because I understand that cold calling can be terrifying for some students, I will be circulating a list of questions we will discuss alongside the weekly announcements (i.e., at least 6 days in advance). I will only cold call to ask students for which you have time to prepare your answers. Although it is a very good idea to write out answers to these questions in advance, we will not be collecting these answers. You are welcome to work with other students to brainstorm possible answers. Although I may also ask questions that I do not distribute ahead of time, I will never cold call when asking these questions.


I have written a computer program that will generate a random list of students each day and I will use this list to ''randomly'' cold call students in the class. To try to maintain participation balance, the program will try to ensure that everybody is cold called a similar number of times over the course the quarter. Although there is there ''always'' some chance that you will called upon next, you will become less likely to be called upon relative to your classmates each time you are called upon.
I have written a computer program that will generate a random list of students each day and I will use this list to '''randomly''' cold call students in the class. To try to maintain participation balance, the program will try to ensure that everybody is cold called a similar number of times during the quarter. Although there is there always some chance that you will called upon next, you will become less likely to be called upon relative to your classmates each time you are called upon.


==== Assessment for case study discussion ====
==== Assessment for case study discussion ====
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=== Papers ===  
=== Papers ===  


You will "hand in" two papers in this class. In both cases, I will ask you to connect something you have experience or knowledge about to course material. The "Writing Rubric" section of [[User:Benjamin Mako Hill/Assessment|the detailed page on assessment]] gives the rubric I will use to evaluate these papers.
You will hand in two papers in this class. In both cases, I will ask you to connect something you have experience or knowledge about to course material.
 
The "Writing Rubric" section of [[User:Benjamin Mako Hill/Assessment|the detailed page on assessment]] gives the rubric I will use to evaluate these papers.


=== Project 1: Contributing to Wikipedia ===
=== Project 1: Contributing to Wikipedia ===


In the first project, you will be asked to learn about Wikipedia, its norms, rules, and processes. With this knowledge, you will all be asked to research and write a new article in Wikipedia on a topic of your choice and to publish this article in the encyclopedia. As part of this process, you will interact with other community members who are not part of the class. Afterward, you will be asked to write a short essay piece to share with people at Wikipedia in which you will reflect on this process and to connect your experience to the conceptual course material where appropriate.
In the first project, you will be asked to learn about Wikipedia, its norms, rules, and processes. With this knowledge, you will all be asked to research and write a new article in Wikipedia on a topic of your choice and to publish this article in the encyclopedia. As part of this process, you will interact with other community members who are not part of the class. Afterward, you will be asked to write a short essay piece to reflect on this process and to connect your experience to the conceptual course material where appropriate.


I will use material from [https://wikiedu.org/ the Wiki Education Foundation (WikiEdu)] to help you learn how to participate in Wikipedia. Every Friday during this first component of this class, there will be a assignment due that corresponds to one step in the process of getting involved in Wikipedia. Most weeks this will involve completing learning modules and assignments in a website put together by WikiEdu. These Wikipedia participation assignments won't be synced up with the theory, but they will provide with you lots of opportunity to reflect on the theoretical work we are covering.
I will use material from [https://wikiedu.org/ the Wiki Education Foundation (WikiEdu)] to help you learn how to participate in Wikipedia. Every Friday during this first component of this class, there will be a assignment due that corresponds to one step in the process of getting involved in Wikipedia. Most weeks this will involve completing learning modules and assignments in a website put together by WikiEdu. These Wikipedia participation assignments won't be synced up with the theory, but they will provide with you lots of opportunity to reflect on the theoretical work we are covering.


Although only Task #7 includes anything that you will need to turn in, you will need to be actively participating in Wikipedia each week. I will be able to see this activity and we will help and interact with you along the way. I will take time each week to discuss our progress and experience with Wikipedia in sections on Friday and to connect it explicitly to the theoretical concepts we are covering.
Although only Task #7 includes anything that you will need to turn in, you will need to participate in Wikipedia each week. I will be able to see this activity and we will help you. I will take time each week to discuss our progress and experience with Wikipedia in sections on Friday and to connect it explicitly to the theoretical concepts we are covering.


==== Wikipedia Task #1 ====
==== Wikipedia Task #1 ====
;Task: Create an account and start orientation
;Task: Create an account and start orientation
;Due: Friday April 2
;Due: Friday October 2
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Spring_2021) the class WikiEdu dashboard]  
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the class WikiEdu dashboard]  


* Complete the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) WikiEdu] training.  
* Complete the [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) WikiEdu] training.  
* During this training, you will create an account, make edits in a sandbox, and learn the basic rules of the Wikipedia community.
* During this training, you will create an account, make edits in a sandbox, and learn the basic rules of the Wikipedia community.
* Once you have created an account, you '''must''' enroll in the course so that your account on Wikipedia is associated with the course and so that I can track your activity on Wikipedia. [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021)?enroll=rzopqxmn click this link] and then click "Join" to enroll in the course. If you are asked for a passcode, you can enter '''rzopqxmn'''.
* Once you have created an account, you '''must''' enroll in the course so that your account on Wikipedia is associated with the course and so that I can track your activity on Wikipedia. [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020)?enroll=idbgephw click this link] and then click "Join" to enroll in the course. If you are asked for a passcode, you can enter '''idbgephw'''.
* Once you are enrolled in the course, you should begin the training modules and complete the first two, ''Wikipedia policies'' and ''Sandboxes, talk pages, and watchlists''.
* Once you are enrolled in the course, you should begin the training modules and complete the first two, ''Wikipedia policies'' and ''Sandboxes, talk pages, and watchlists''.


;Tips: The biggest pitfall in the past has been failing to enroll in the course. Make sure that you have created an account on https://en.wikipedia.org/ and are logged in. Then click the link above and click "Join".
;Tips: The biggest pitfall in the past has been failing to enroll in the course. Make sure that you have created an account on https://en.wikipedia.org/ and are logged in. Then follow [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020)?enroll=idbgephw this link] and click "Join".


==== Wikipedia Task #2 ====
==== Wikipedia Task #2 ====
;Tasks: (1) complete Wikipedia orientation; (2) introduce yourself to me and a classmate to practice communication with other editors on Wikipedia; (3) choose article topic; (4) evaluate article
;Tasks: (1) complete Wikipedia orientation; (2) introduce yourself to me and a classmate to practice communication with other editors on Wikipedia; (3) choose article topic; (4) evaluate article
;Due Date: Friday April 9
;Due Date: Friday October 9
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard]
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the class WikiEdu dashboard]


'''(1)''' First, complete the online training topics for week 2 in the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard].
'''(1)''' First, complete the online training topics for week 2 in the [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the class WikiEdu dashboard].


'''(2)''' Second, to practice editing and communicating on Wikipedia, introduce yourself to [[Mako]] and at least one classmate on Wikipedia (it can be anybody). My username is [http://en.wikipedia.org/wiki/User:Benjamin_Mako_Hill Benjamin Mako Hill] and you can find a list of all of your classmates on the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021)/students WikiEdu class page].
'''(2)''' Second, to practice editing and communicating on Wikipedia, introduce yourself to [[Mako]] and at least one classmate on Wikipedia (it can be anybody). My username is [http://en.wikipedia.org/wiki/User:Benjamin_Mako_Hill Benjamin Mako Hill] and you can find a list of all of your classmates on the [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020)/students WikiEdu class page].


'''(3)''' Third, decide on an article in Wikipedia that you would like to significantly expand and improve. If you ''really'' want to write a new article from scratch that's also possible, although it will be more difficult.
'''(3)''' Third, decide on an article in Wikipedia that you would like to significantly expand and improve.


Please choose an article that is as short and simple as possible and I ''strongly'' recommend that you choose a "stub" article on Wikipedia. Because some people are going to start with articles that are better than others, we're going to assess you on the amount to which you can improve the article—not on the final state of the article.
Please choose an article that is as short and simple as possible and I ''strongly'' recommend that you choose a "stub" article on Wikipedia. Because some people are going to start with articles that are better than others, we're going to assess you on the amount to which you can improve the article—not on the final state of the article.
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When you're done selecting an article, you'll see that there is a "'''Choose your article'''" exercise on the WikiEdu dashboard that will end with you being prompted to fill out a page on Wikipedia with a list of articles you want to work on. You only need to fill out the top option but it might be nice to list a few options in order of preferences. The page will ask for "Evaluation" and "Sources" but we're going to get to this in the next step so you can just leave this blank and just list the articles.
When you're done selecting an article, you'll see that there is a "'''Choose your article'''" exercise on the WikiEdu dashboard that will end with you being prompted to fill out a page on Wikipedia with a list of articles you want to work on. You only need to fill out the top option but it might be nice to list a few options in order of preferences. The page will ask for "Evaluation" and "Sources" but we're going to get to this in the next step so you can just leave this blank and just list the articles.
<!-- You should fill out [https://en.wikipedia.org/wiki/Special:MyPage/Choose_an_Article?veaction=edit&preload=Template:Dashboard.wikiedu.org_choose_article this form which will justify your selection in a new "private" page on Wikipedia].--->


You should also enter the article such that is assigned to you in the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021)/students/overview WikiEd dashboard].
You should also enter the article such that is assigned to you in the [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020)/https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020)/students/overview WikiEd dashboard].


'''(4)''' Fourth, you should evaluate an article. I ''strongly'' recommend that you evaluate the article you plan to improve! After following the tutorial material on WikiEd about how to do an evaluation, you'll see that there is a corresponding exercise called "'''Evaluate Wikipedia'''" in the WikiEdu dashboard that you should complete.
'''(4)''' Fourth, you should evaluate an article. I ''strongly'' recommend that you evaluate the article you plan to improve! After following the tutorial material on WikiEd about how to do an evaluation, you'll see that there is a corresponding exercise called "'''Evaluate Wikipedia'''" in the WikiEdu dashboard that you should complete. <!-- The exercise will have walk you through filling out [https://en.wikipedia.org/wiki/Special:MyPage/Evaluate_an_Article?veaction=edit&preload=Template:Dashboard.wikiedu.org_evaluate_article this form which will allow you to post your evaluation in a new "private" page on Wikipedia] (you can use this link if the exercise doesn't work for you but don't need to do this if the dashboard works). -->


If you run into any trouble, find me in the Teams chat well in advance of the deadline!
If you run into any trouble, find me in the Discord well in advance of the deadline!


==== Wikipedia Task #3 ====
==== Wikipedia Task #3 ====


;Task: Compile research and write draft
;Task: Compile research and write draft
;Due Date: Friday April 16
;Due Date: Friday October 16
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard]  
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the class WikiEdu dashboard]  


# Complete online trainings for week 3
# Complete online trainings for week 3
# Compile a bibliography of relevant research.
# Compile a bibliography of relevant research.
# Write at least two 2-3 new paragraphs for your article—with citations—in your Wikipedia sandbox.
# Write a 2-3 paragraph summary version of your article—with citations—in your Wikipedia sandbox.
# Add the URL For your sandboxed article to yourself on [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the course WikiEdu page] by clicking the assign article button next to your name and assigning the URL for your sandbox to yourself.
 


You will need to make sure you have assigned your article to yourself in the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) dashboard]. You can do so by (a) going to the WikiEdu course homepage, (b) finding the section entitled ''My Articles'', (c) clicking on ''Assign myself an article'', and (d) entering the article title as shown in Wikipedia and click ''Assign''.
You will need to make sure you have assigned your article to yourself in the [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) dashboard]. You can do so by (a) going to the WikiEdu course homepage, (b) finding the section entitled ''My Articles'', (c) clicking on ''Assign myself an article'', and (d) entering the article title as shown in Wikipedia and click ''Assign''.


Once you have selected an article to work on, the "My Articles" section will show you a number of steps and links. The two links to focus on right now are the bibliography and article sandbox which correspond to the two key tasks above.  You will need to:
Once you have selected an article to work on, the "My Articles" section will show you a number of steps and links. The two links to focus on right now are the bibliography and article sandbox which correspond to the two key tasks above.  You will need to:
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## click "Publish page"
## click "Publish page"
# Begin editing, drafting, and generally improving the article sandbox page!
# Begin editing, drafting, and generally improving the article sandbox page!


In general, you should refer to the [https://upload.wikimedia.org/wikipedia/commons/9/90/Editing_Wikipedia_brochure_%28Wiki_Education_Foundation%29_%282017%29.pdf WikiEd Foundation's guide to editing] which I've found extremely useful.
In general, you should refer to the [https://upload.wikimedia.org/wikipedia/commons/9/90/Editing_Wikipedia_brochure_%28Wiki_Education_Foundation%29_%282017%29.pdf WikiEd Foundation's guide to editing] which I've found extremely useful.


<!-- Because the nuts-and-bolts of completing this is complicated, I've made a short screencast that walks through through the process:
Because the nuts-and-bolts of completing this is complicated, I've made a short screencast that walks through through the process:


* [Screencast of Wikipedia Task #3] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bcfae89e-9d0a-46ed-8b3d-ac550182156a Screencast of Wikipedia Task #3] (Requires Canvas access)
-->


==== Wikipedia Task #4 ====
==== Wikipedia Task #4 ====
;Task: Peer review other students' articles
;Task: Peer review other students' articles
;Due Date: Friday April 23
;Due Date: Friday October 23
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard]  
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the class WikiEdu dashboard]  


* Select '''two''' classmates' articles that you will peer review and copy-edit. To sign up, you can mark this in [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the dashboard] by using the '''Assign a review''' button. Try to pick articles that other students are not yet reviewing.
* Select '''two''' classmates’ articles that you will peer review and copy-edit. To sign up, you can mark this in [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the dashboard] by using the ''Assign a review''' button. Try to pick articles that other students are not yet reviewing.
* Peer review two of your classmates’ articles. If you click on the "Peer review" link next to the assigned review article on your student page in the WikiEd dashboard, you'll see that it pops up a template that will create a sub-page on your classmate's sandbox and prompts with you a bunch of questions. If you do fill out that template, be sure to leave a message on the users talk page so that they know you created the sub-page with your peer review! Using that template will probably be useful but it's not required. What it's important is that you engage in the peer review and get your classmatge useful feedback. I don't care too much about how you do it.
* Peer review two of your classmates’ articles. If you click on the "Peer review" link next to the assigned review article on your student page in the WikiEd dashboard, you'll see that it pops up a template that will create a sub-page on your classmate's sandbox and prompts with you a bunch of questions. If you do fill out that template, be sure to leave a message on the users talk page so that they know you created the sub-page with your peer review! Using that template will probably be useful but it's not required. What it's important is that you engage in the peer review and get your classmatge useful feedback. I don't care too much about how you do it.
* Improve and copy-edit the two reviewed articles to help fix issues, improve sourcing, create a more [https://en.wikipedia.org/wiki/WP:NPOV neutral] or [https://en.wikipedia.org/wiki/WP:TONE encyclopedic] tone, etc.
* Improve and copy-edit the two reviewed articles to help fix issues, improve sourcing, create a more [https://en.wikipedia.org/wiki/WP:NPOV neutral] or [https://en.wikipedia.org/wiki/WP:TONE encyclopedic] tone, etc.
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==== Wikipedia Task #5 ====
==== Wikipedia Task #5 ====
;Task: Incorporate peer feedback
;Task: Incorporate peer feedback
;Due Date: Friday April 30
;Due Date: Friday October 30
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard]  
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the class WikiEdu dashboard]  


* Respond to your peer review. Consider their suggestions and decide whether they makes your work more accurate and complete.
* Respond to your peer review. Consider their suggestions and decide whether they makes your work more accurate and complete.
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==== Wikipedia Task #6 ====
==== Wikipedia Task #6 ====
;Task: Make article "live."
;Task: Make article "live."
;Due Date: Friday May 7
;Due Date: Friday November 6
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard]  
;Deliverables: Make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the class WikiEdu dashboard]  


* Polishing your article, it should be ready for public consumption.  
* Polishing your article, it should be ready for public consumption. Thedre are some general suggestions on polishing in [[Interpersonal Media (Fall 2020)/Wikipedia task 6]].
* Move sandbox articles into the "(Article)" name space.
* Move sandbox articles into the "(Article)" name space by following the instruction in [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0e178d20-66a6-4b6c-8f75-ac690051682b this video I've recorded] or in [[Interpersonal Media (Fall 2020)/Wikipedia task 6]].
* Once you have moved the article, visit the [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021)/students list of students in the WikiEdu dashboard] and make sure that you are assigned the live article URL. If needed, remove the old one by clicking the "'''+'''" button to open the menu and using the "'''-'''" button next to the old "sandbox" copy of your article, then press "Save" at the top of the page once you are done.
* Once you have moved the article, visit the [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020)/students list of students in the WikiEdu dashboard] and make sure that you are assigned the live article URL. If needed, remove the old one by clicking the "'''+'''" button to open the menu and using the "'''-'''" button next to the old "sandbox" copy of your article, then press "Save" at the top of the page once you are done.


==== Wikipedia Task #7 ====
==== Wikipedia Task #7 ====
;Task: Finalize article and turn in report
;Task: Finalize article and turn in report
;Due Date: Friday May 14
;Due Date: Sunday November 8
;Deliverables:
;Deliverables:
* As always, make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Building_Successful_Online_Communities_(Spring_2021) the class WikiEdu dashboard]  
* As always, make contributions in Wikipedia and [https://dashboard.wikiedu.org/courses/University_of_Washington/Interpersonal_Media_(Fall_2020) the class WikiEdu dashboard]  
:*Finish article in Wikipedia and turn in a URL to the finished article [https://canvas.uw.edu/courses/1448701/assignments/6166062 in Canvas].
:*Finish article in Wikipedia and turn in a URL to the finished article [https://canvas.uw.edu/courses/1430217/assignments/5659121 in Canvas].
:*Turn in report as subpage of your Wikipedia userpage and turn in the URL [https://canvas.uw.edu/courses/1448701/assignments/6166063 in Canvas].
 
;Maximum length for report: 2000 words (~8 pages double spaced)
:*Turn in report as subpage of your Wikipedia userpage and turn in the URL [https://canvas.uw.edu/courses/1430217/assignments/5659122 in Canvas].
;Maximum length for report: 1000 words (~4 pages double spaced)


Turn your report your reflection essay as a subpage of your userpage. For example, I would create mine with http://en.wikipedia.org/wiki/User:Benjamin_Mako_Hill/Report as the URL. Of course, you should replace "Benjamin_Mako_Hill" with your Wikipedia username. You can also just go to your userpage by clicking on your username on Wikipedia and then adding "/Report" at the end of the URL.
Turn your report your reflection essay as a subpage of your userpage. For example, I would create mine with http://en.wikipedia.org/wiki/User:Benjamin_Mako_Hill/Report as the URL. Of course, you should replace "Benjamin_Mako_Hill" with your Wikipedia username. You can also just go to your userpage by clicking on your username on Wikipedia and then adding "/Report" at the end of the URL.
Line 307: Line 309:
I will give everybody in the course feedback on their assignment. The basic structure is shorter, but extremely similar, to what you will be doing in the final project. As a result, you can treat this as a "mid-term" and make adjustments based on feedback.
I will give everybody in the course feedback on their assignment. The basic structure is shorter, but extremely similar, to what you will be doing in the final project. As a result, you can treat this as a "mid-term" and make adjustments based on feedback.


=== Project 2: Consultant's Report ===
=== Project 2: Critical Analysis of an Online Community ===
 
For the final assignment, I want you to take what you've learned in the class and apply it to a community you have observed or participated in. This project will involve two written assignments and a presentation.
For the final assignment, I want you to take what you've learned in the class and apply it to a community you have observed or participated in. This project will involve two written assignments and a presentation.


==== Community Identification====
==== Community Identification====
;Maximum Length: 300 words (~1 page double spaced)
;Maximum Length: 300 words (~1 page double spaced)
;Deliverables: Turn in [https://canvas.uw.edu/courses/1448701/assignments/6166059 through Canvas]
;Deliverables: Turn in [https://canvas.uw.edu/courses/1430217/assignments/5659118 through Canvas]
;Due Date: Friday May 7
;Due Date: Friday November 13
:* <strike>Signed copy of MOU (Turn in via Canvas)</strike>
:* [https://canvas.uw.edu/courses/1448701/assignments/6166059 Community identification essay] (Turn in to Canvas)


In this assignment, you should identify and the community you will be working with for your final project. In the essay part of this assignment, I am asking you to write several paragraphs explaining which community you will be working with and why you think it will be an fruitful site for applying the course material. If relevant or possible, it might be useful to also provide a link to any existing community or to the organization.
In this assignment, you should identify a community you are interested in — and that you hope to analyze critically in your final project. In this assignment, I am asking you to write 1-2 paragraphs explaining what community you want to study, why you care about it, and why you think it would be a rich site for reflection. If relevant or possible, it might be useful to also provide a link.


I am hoping that each of you will pick a community that you are intellectually interested and invested in. If you want to the community something you are involved in your personal and professional life, that's ideal. Although I'm encouraging you to connect to your work lives, you should also keep in mind that you will be presenting this publicly to the class. If you don't know of such a community, Alex Stonehill (in his capacity as Comm Lead staff!) should be able to help connect you to businesses that are interested in advice on growing, improving, or starting an online community.
I am hoping that each of you will pick a community that you are intellectually committed to and invested in your personal or work life. You should also keep in mind that you will be presenting this publicly to the class.


I also want to make sure that the organizations you are going to be working with are on board. I had considered asking you all to bring a signed copy of [[:File:MOU-online communities-2016-fall.pdf|this memorandum of understanding]] but I've decided that it's not necessary. You '''should''' read that document as soon as possible to get a sense of what you'll be asking organizations to agree to and you should make sure that the organization you plan to work with is on board.
You will be successful in this assignment if you identify a community and clearly explain why you think it would be a useful community to study using the concepts we have covered in the class.


You will be successful in this assignment if you identify a community and clearly explain why you think it would be a useful community to study using the concepts we have covered in the class. I will give you feedback on these write-ups and will let you each know if I think you have identified a project that might be too ambitious, too trivial, too broad, too narrow, etc.
I will give you feedback on these write-ups and will let you each know if I think you have identified a project that might be too ambitious, too trivial, too broad, too narrow, etc.


==== Final Projects: Consultant's Report ====
==== Final Projects: Critical Analysis of Online Community ====
;Final Presentation Date: June 3, 2021 (11:59pm)
;Final Presentation Date: December 7 and 9
;Paper Due Date: June 11 @ 11:59pm
;Paper Due Date: December 17 @ 11:59pm
;Maximum paper length: 4,500 words (~18 pages double spaced)
;Maximum paper length: 2,000 words (~8 pages double spaced)
;Deliverables:  
;Deliverables:  
:*Details on final presentations including due dates, instructions, and dropboxes are on [[/Final presentation]]  
:*Details on final presentations including due dates, instructions, and dropboxes are on [[Interpersonal Media (Fall 2020)/Final presentation]]
:*Turn in copy of paper [https://canvas.uw.edu/courses/1448701/assignments/6166060 in Canvas]
:*Turn in copy of paper [https://canvas.uw.edu/courses/1430217/assignments/5659119 in Canvas]


For your final project, I expect students to build on the community identification assignment to describe what they have done and what they have found. I'll expect every student to give both:
For your final project, I expect students to build on the community identification assignment to describe what they have done and what they have found. I'll expect every student to give both:


* A final oral presentation (see instructions on  [[/Final presentation]])
* A final presentation (see instructions on  [[Interpersonal Media (Fall 2020)/Final presentation]])
* A final written report
* A final report that is not more than 2,000 words (~8 pages double spaced)


Each project should include: (a) the description of the community you have identified (you are welcome to borrow from your Community Identification assignment), (b) a description of how you would use the course concepts to change and improve the community.
Each project should include: (a) the description of the community you have identified (you are welcome to borrow from your Community Identification assignment), (b) a description of how you would use the course concepts to change and improve the community.


Each report should include the description of the community you have identified (you are welcome to borrow from your Community Identification assignment), and a description of how you would use the course concepts to change and improve the community.
You will be evaluated on the degree to which you have demonstrated that you understand and have engaged with the course material and not on specifics of your community. I want you to reflect on what parts of theory we covered apply or do not. What does the community do right according to what you've learned? What might it do differently in the future based on what you've read? What did the course and readings not teach that they should have?
 
Once again, your report will be evaluated on the degree to which it provides useful, informed, and actionable advice to the client organization and on the degree to which you engage with the course material. Please make sure you do the following things:
 
# Provide detailed, concrete, and actionable advice to the client organization. For example, what are they doing right? What should they change?
# Justify your recommendations in terms of the theories and principles we've covered and include references for your readers who won't have your background. Why should your recommendations be taken seriously?
# Remember that you don't have to take everything taught in the course for granted. What is unique or different about the client organization that causes you to have to think and read beyond the course material we've covered? What are the big open questions and risks they will be facing?
 
You will be evaluated on the degree to which you have demonstrated that you understand and have engaged with the course material and not on specifics of your community or the content of your advice.


A successful project will provide good advice that a client would be happy to have paid a consultant for, tell a compelling story, be clearly written, and will engage with, and improve upon, the course material to teach an audience that includes not only the client but me, your classmates, and students taking this class in future years on how to take advantage of online communities more effectively. The very best papers will give us all a new understanding of some aspect of course material and change the way I teach some portion of this course in the future.
A successful project will tell a compelling story and will engage with, and improve upon, the course material to teach an audience that includes me, your classmates, and students taking this class in future years, how to take advantage of online communities more effectively. The very best papers will give us all a new understanding of some aspect of course material and change the way I teach some portion of this course in the future.


=== Grading ===
=== Grading ===
Line 365: Line 356:


== Schedule ==
== Schedule ==
=== March 30 (Tuesday): Introduction to the Course ===
=== September 30 (Wednesday): Introduction to the Course ===
 
'''Lectures:''' (watch ''before'' class)


<!-- '''Lectures:''' (watch ''before'' class)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=cd65a71b-6740-4ef2-9127-ac340014132d Introduction to the Course (Part 1/2): Introducing the course and myself] [19m44s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1e7a6c37-b858-48e2-b7c3-ac3400141386 Introduction to the Course (Part 2/2): Why learn about online communities?] [14m10s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5abbae7b-ee1b-4cda-9298-ac340014139f Welcome to COM 482 (Part 1/4): Overview] [13m57s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ba4af6e5-355a-48c8-931d-ac34001412fc Welcome to COM 482 Course (Part 2/4): Assignments] [16m04s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=27e18b33-6da0-4aea-b3a8-ac340014adbd Welcome to COM 482 Course (Part 3/4): Remote Learning] [12m00s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=de3ef20c-f8e2-478f-9ebe-ac34001586af Welcome to COM 482 Course (Part 4/4): Final Notes] [10m35s]


* [Introduction to the Course (Part 1/2): Introducing the course and myself] [19m44s] {{forthcoming}}
* [Introduction to the Course (Part 2/2): Why learn about online communities?] [14m10s]
<!--
* [Welcome to BSOC (COMMLD 570) (Part 1/4): Overview] [13m57s] {{forthcoming}}
* [Welcome to BSOC (COMMLD 570) (Part 2/4): Assignments] [16m04s] {{forthcoming}}
* [Welcome to BSOC (COMMLD 570) (Part 3/4): Remote Learning] [12m00s] {{forthcoming}}
* [Welcome to BSOC (COMMLD 570) (Part 4/4): Final Notes] [10m35s] {{forthcoming}}
* [Week 1 Reading Note] (Requires Canvas access) {{forthcoming}}
-->
'''Resources:'''
'''Resources:'''


* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75725739 Lecture Slides for Introduction] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=67731113 Lecture Slides for Introduction (1/2)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75725738 Lecture Slides for Course Overview] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=67731117 Lecture Slides for Introduction (1/2)] (Requires Canvas access)
* [https://uwnetid.sharepoint.com/sites/og_2021q2_com570_online_communities/Shared%20Documents/Forms/AllItems.aspx?id=%2Fsites%2Fog%5F2021q2%5Fcom570%5Fonline%5Fcommunities%2FShared%20Documents%2FClassroom%2FRecordings%2FMeeting%20now%2D20210330%5F181731%2DMeeting%20Recording%2Emp4&parent=%2Fsites%2Fog%5F2021q2%5Fcom570%5Fonline%5Fcommunities%2FShared%20Documents%2FClassroom%2FRecordings Class Session Recording] (Requires Teams access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=67731137 Lecture Slides for Course Overview] (Requires Canvas access)


'''Goals for the day:'''


'''Required Reading:'''
* Collect some basic information from you all
* Provide an introduction and some context for the course (and hopefully get you excited about the rest of the quarter)
* Review the course objectives and requirements
* Answer your questions about the class


* BSOC, Chapter 1, pg 1-17
=== October 2 (Friday): DUE: Wikipedia Task #1 ===
<!--


* [https://en.wikipedia.org/wiki/Bulletin_board_system Bulletin board system article on Wikipedia]. {{tentative}}
Details are on the [[#Wikipedia Task #1|section of this page describing the assignment]].
* Case: The WELL  {{tentative}}
** [Case] Hafner, K. (1997). [http://www.wired.com/wired/archive/5.05/ff_well_pr.html The epic saga of the WELL].  {{tentative}}
** [Case] Turner, F. (2005). [http://muse.jhu.edu/journals/technology_and_culture/v046/46.3turner.html Where the counterculture met the new economy: The WELL and the origins of virtual community]. {{tentative}}


'''Optional Readings:'''
=== October 4 (Sunday): DUE: Class Checklist ===


* Hauben, Michael, Ronda Hauben, and Thomas Truscott. (1997) Netizens: On the History and Impact of Usenet and the Internet. Los Alamitos, Calif: Wiley-IEEE Computer Society Press. [[http://pear.accc.uic.edu/ojs/index.php/fm/article/view/608/529 Chapter 2] and [http://pear.accc.uic.edu/ojs/index.php/fm/article/view/609/530 Chapter 3]]
'''Required Task:''' Complete [https://canvas.uw.edu/courses/1430217/pages/class-setup-checklist the class setup checklist]. This will likely most of you 30-90 minutes so please plan in advance.
* Stanford 2011 symposium: [http://www.youtube.com/watch?v=B5kQYWLtW3Y From Counterculture to Cyberculture: the Legacy of the Whole Earth Catalog] [Video]
* [https://www.youtube.com/watch?v=mJgRHYw9-fU BBS Documentary] - This 8-part documentary is a fantastic look at the people, technology, and culture of the earliest online communities. It's long, but it's worth a watch. [Video]


-->
=== October 5 (Monday): Motivation (Part I) ===


'''What? Where?'''
'''Lectures:''' (watch ''before'' class)


:Let's meet in the [https://teams.microsoft.com/l/channel/19%3ad2ba87e07cc64dad886bca21f8902ad1%40thread.tacv2/Classroom?groupId=e5542b13-679d-4f7d-9e4f-54cc4bd03bbc&tenantId=f6b6dd5b-f02f-441a-99a0-162ac5060bd2 Classroom Channel] of our Microsoft Teams group during the course time (6pm Seattle time). We will very likely ''not'' be using the entire time time.
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a22aa9e9-f513-4039-bf33-ac4800570340 Motivation and Incentives (Part 1/6): Introduction and Framing] [13m58s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=96e5559d-6f30-4c49-8b80-ac4800570311 Motivation and Incentives (Part 2/6): Motivating Participation through Asking] [10m36s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0e433d08-a5fa-49e4-b1c8-ac48005702de Motivation and Incentives (Part 3/6): Intrinsic and Extrinsic Motivators] [21m25s]


'''Goals for the day:'''
'''Resources:'''


* Collect some basic information from you all
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=67731111 Week 2 Reading Note] (Requires Canvas access)
* Provide an introduction and some context for the course (and hopefully get you excited about the rest of the quarter)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=68282662 Lecture Slides] (Requires Canvas access)
* Review the course objectives and requirements
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=68440788 Case Boards] (Requires Canvas access)
* Answer your questions about the class
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=84c9ce74-b239-48fd-945f-ac4c01325730 Case Video] (Video/audio largely broken; Requires Canvas access)
<!-- * Walk through our first case discussion -->


=== April 2 (Friday): DUE: Class Checklist & Wikipedia Task #1  ===
'''Required Reading:'''


# Complete [https://canvas.uw.edu/courses/1448701/pages/class-setup-checklist the class setup checklist]. This will likely most of you some time (although likely not more than 30-90) minutes, so please plan in advance.
* BSOC, Chapter 2, pg 21-40 (Sections 1-3)
# Complete Wikipedia Task #1: Details are on the [[#Wikipedia Task #1|section of this page describing the assignment]].
* [Case] Modi, Maulik. 2019. “Yelp — What Happened!!” Medium. December 1, 2019. https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235. {{avail-free|https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235}}
* [Case] Parikh, Anish A., Carl Behnke, Doug Nelson, Mihaela Vorvoreanu, and Barbara Almanza. 2015. “A Qualitative Assessment of Yelp.Com Users’ Motivations to Submit and Read Restaurant Reviews.” Journal of Culinary Science & Technology 13 (1): 1–18. https://doi.org/10.1080/15428052.2014.952474. ''[[https://canvas.uw.edu/files/67666236/download?download_frd=1 Available in Canvas]]''
* [Case] Stone, Madeline. 2014. “Elite Yelpers Hold Immense Power, and They Get Treated like Kings by Bars and Restaurants Trying to Curry Favor.” Business Insider. August 22, 2014. https://www.businessinsider.com/how-to-become-yelp-elite-2014-8. {{avail-free|https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}}
* [Case] Ha, Anthony. 2017. “Yelp Launches New Feature for Asking and Answering Questions about Any Business.” TechCrunch (blog). February 14, 2017. http://social.techcrunch.com/2017/02/14/yelp-q-and-a/. {{avail-free|http://social.techcrunch.com/2017/02/14/yelp-q-and-a/}}


=== April 6 (Tuesday): Motivation ===
'''Optional Reading:'''


'''Resources:'''
* BSOC, Chapter 1, pg 1-17


* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=75731115 Week 2 Reading Note] (Requires Canvas access)
=== October 7 (Wednesday): Motivation (Part II) ===
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75725598 Lecture Slides for Motivation 1/2] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75725595 Lecture Slides for Motivation 2/2] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=75935619 Case Boards: Yelp] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=75935618 Case Boards: Twitch] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6528f608-827d-4f85-bb4e-ad03015c04cb Class and Case Discussion Video] (Requires Canvas access)


'''Lectures:''' (watch ''before'' class)
'''Lectures:''' (watch ''before'' class)


* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=65033769-cf8c-4ef2-86a2-acfd006c5366 Motivation and Incentives (Part 1/6): Introduction and Framing] [13m38s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c950a743-f44b-4569-9393-ac48005702ad Motivation and Incentives (Part 4/6): Gaming the system] [18m15s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d080d8ed-f661-47d0-a875-acfd006c53ed Motivation and Incentives (Part 2/6): Motivating Participation through Asking] [9m54s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=51b9f0a7-d44e-4354-8939-ac48006e513a Motivation and Incentives (Part 5/6): Motivation crowding and group dynamics] [15m36s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4853be6c-1cfa-41de-9356-acfd006c5463 Motivation and Incentives (Part 3/6): Intrinsic and Extrinsic Motivators] [20m53s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8fcec26e-0d75-45c3-a18d-ac48006e50f4 Motivation and Incentives (Part 6/6): Takeaways] [5m28s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c45065ac-d402-4d2e-a4ac-acfd006c54cb Motivation and Incentives (Part 4/6): Gaming the system] [17m51s]
 
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f3165d30-5aa0-4410-a33e-acfd006c527b Motivation and Incentives (Part 5/6): Motivation crowding and group dynamics] [15m09s]
'''Resources:'''
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=83e205fd-a671-4147-9eb4-acfd006c52ef Motivation and Incentives (Part 6/6): Takeaways] [5m02s]
 
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=67731111 Week 2 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=68282665 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=68482024 Case Boards] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Recordings?preview=68750826 Class//Case Audio Recording] (Requires Canvas access)


'''Required Readings:'''
'''Required Readings:'''
* BSOC, Chapter 2, pg 21-70
* Frey, Bruno S., and Reto Jegen. 2001. “Motivation Crowding Theory.” Journal of Economic Surveys 15 (5): 589–611. https://doi.org/10.1111/1467-6419.00150. {{avail-uw|https://doi.org/10.1111/1467-6419.00150}}
* Case 1: [[:wikipedia:Yelp|Yelp]] and the many reasons (and ways!) people might use it.
** [Case] Modi, Maulik. 2019. “Yelp — What Happened!!” Medium. December 1, 2019. https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235. {{avail-free|https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235}}
** [Case] Parikh, Anish A., Carl Behnke, Doug Nelson, Mihaela Vorvoreanu, and Barbara Almanza. 2015. “A Qualitative Assessment of Yelp.Com Users’ Motivations to Submit and Read Restaurant Reviews.” Journal of Culinary Science & Technology 13 (1): 1–18. https://doi.org/10.1080/15428052.2014.952474. ''[[https://canvas.uw.edu/files/75246077/download?download_frd=1 Available in Canvas]]''
** [Case] Stone, Madeline. 2014. “Elite Yelpers Hold Immense Power, and They Get Treated like Kings by Bars and Restaurants Trying to Curry Favor.” Business Insider. August 22, 2014. https://www.businessinsider.com/how-to-become-yelp-elite-2014-8. {{avail-free|https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}}
** [Case] Ha, Anthony. 2017. “Yelp Launches New Feature for Asking and Answering Questions about Any Business.” TechCrunch (blog). February 14, 2017. http://social.techcrunch.com/2017/02/14/yelp-q-and-a/. {{avail-free|http://social.techcrunch.com/2017/02/14/yelp-q-and-a/}}
* Case 2: [[:wikipedia:Twitch (service)|Twitch]] and changes to their affiliate program
** [Case] Clark, Taylor. 2017. “How to Get Rich Playing Video Games Online.” New Yorker, November 13, 2017. https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online. {{avail-free|https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online}}
** [Case]  Hernandez, Patricia. 2018. “The Twitch Streamers Who Spend Years Broadcasting to No One.” The Verge. July 16, 2018. https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community. {{avail-free|https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community}}
** [Case] “The Differences Between Twitch Partner and Affiliate Programs.” 2019. GameOnAire (blog). April 5, 2019. https://gameonaire.com/differences-between-partner-affiliate-twitch/. {{avail-free|https://gameonaire.com/differences-between-partner-affiliate-twitch/}}
** [Case] “Achievements.” n.d. Twitch. Accessed January 7, 2020. https://help.twitch.tv/s/article/achievements?language=en_US. {{avail-free|1=https://help.twitch.tv/s/article/achievements?language=en_US}}
** [Case] Grayson, Nathan. 2018. “Twitch Partners Feeling Burned After Affiliates Receive Features That Took Them Years To Earn.” Kotaku. June 14, 2018. https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027. {{avail-free|https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027}}


=== April 9 (Friday): DUE: Wikipedia Task #2 ===
* BSOC, Chapter 2, pg 41-70 (Sections 4-7)
 
For the case, we're going to talk about [[:wikipedia:Twitch (service)|Twitch]]:
 
* [Case] Clark, Taylor. 2017. “How to Get Rich Playing Video Games Online.” New Yorker, November 13, 2017. https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online. {{avail-free|https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online}}
* [Case]  Hernandez, Patricia. 2018. “The Twitch Streamers Who Spend Years Broadcasting to No One.” The Verge. July 16, 2018. https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community. {{avail-free|https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community}}
* [Case] “The Differences Between Twitch Partner and Affiliate Programs.” 2019. GameOnAire (blog). April 5, 2019. https://gameonaire.com/differences-between-partner-affiliate-twitch/. {{avail-free|https://gameonaire.com/differences-between-partner-affiliate-twitch/}}
* [Case] “Achievements.” n.d. Twitch. Accessed January 7, 2020. https://help.twitch.tv/s/article/achievements?language=en_US. {{avail-free|1=https://help.twitch.tv/s/article/achievements?language=en_US}}
* [Case] Grayson, Nathan. 2018. “Twitch Partners Feeling Burned After Affiliates Receive Features That Took Them Years To Earn.” Kotaku. June 14, 2018. https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027. {{avail-free|https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027}}
 
=== October 9 (Friday): DUE: Wikipedia Task #2 ===


Details are on the [[#Wikipedia Task #2|section of this page describing the assignment]].
Details are on the [[#Wikipedia Task #2|section of this page describing the assignment]].


=== April 13 (Tuesday): Commitment ===
=== October 12 (Monday): Commitment (Part I) ===
 
'''Lectures:'''  (watch ''before'' class)
 
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4206147c-aa56-4616-9ccb-ac4d0004294c Commitment (Part 1/6): Introduction and Identity] [18m29s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2fccd2a3-9259-42d8-acf8-ac4d00042978 Commitment (Part 2/6): Bonds] [11m56s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7a820716-4fee-4600-82f4-ac4d0004290e Commitment (Part 3/6): Normative and needs-based] [19m36s]


'''Resources:'''
'''Resources:'''


* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=75935136 Week 3 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=68440638 Week 3 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75905236 Lecture Slides (1/2)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=68439428 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=75905233 Lecture Slides (2/2)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=68750903 Case Boards] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=76204516 Case Boards: Subreddits] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Recordings?preview=68750548 Class/Case Audio Recording] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=76204518 Case Boards: Facebook] (Requires Canvas access)
 
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9886e2a5-d900-4dc7-a777-ad0a01534f2b Class/Case Screencast Recording] (Requires Canvas access)
'''Required Readings:'''
 
* BSOC, Chapter 3, pg 77-102 (Section 1)
 
In this case, we're going to be looking at five different "subreddit" communities within Reddit. In some of these cases, there is an enormous amount of material on the pages and subpages. Poke around for 10 minutes or so (please not more!) until you get a sense for who is participating and how and why people build commitment to the site such that you will be comfortable answering the questions in the reading note. Please ''do not'' post on the sites or disrupt them in any way. We're guests in their communities and you only need to look:
 
* [Case] [https://www.reddit.com/r/aww/ /r/aww] — "Things that make you go AWW! -- like puppies, bunnies, babies, and so on..."
* [Case] [https://www.reddit.com/r/udub/ /r/udub] — "the unofficial subreddit of the University of Washington"
* [Case] [https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] — "the active Reddit community for Seattle, Washington and the Puget Sound area"
* [Case] [https://www.reddit.com/r/nosleep/ /r/NoSleep] — "a place for authors to share their original horror stories"
* [Case] [https://www.reddit.com/r/CasualPizzaCats/ /r/CasualPizzaCats] — a World of Warcraft guild


=== October 14 (Wednesday): Commitment (Part II) ===


'''Lectures:'''  (watch ''before'' class)
'''Lectures:'''  (watch ''before'' class)


* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=48b294a1-cf47-4449-86d4-ad020185f7ae Commitment (Part 1/6): Introduction and Identity] [18m06s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e70fb6d5-ac50-4e63-81f2-ac4d000428e1 Commitment (Part 4/6): Group Size] [24m52s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9a0393aa-6edd-471f-ab06-ad020185f848 Commitment (Part 2/6): Bonds] [11m26s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ab8df5d1-22f3-4a5a-b541-ac4d0005371a Commitment (Part 5/6): Lock-in and more on need-based] [18m18s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bb134374-caf4-4b98-a200-ad020185f725 Commitment (Part 3/6): Normative and needs-based] [19m01s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=13a1afeb-7f81-47ee-ae2b-ac4d0005fb7e Commitment (Part 6/6): Trade-offs between engagement and commitment] [8m22s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7b45810f-1288-434a-a149-ad020185f695 Commitment (Part 4/6): Group Size] [24m24s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c8452b9c-c088-495a-b2c1-ad020185f8dc Commitment (Part 5/6): Lock-in and more on need-based] [18m18s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=94f6d7fe-0f66-4042-9608-ad020185f9a3 Commitment (Part 6/6): Trade-offs between engagement and commitment] [7m41s]


'''Required Readings:'''
'''Resources:'''
 
* BSOC, Chapter 3, pg 77-115


* Case 1: Reddit: In this case, we're going to be looking at five different "subreddit" communities within Reddit. In some of these cases, there is an enormous amount of material on the pages and subpages. Poke around for 10 minutes or so (please not more!) until you get a sense for who is participating and how and why people build commitment to the site such that you will be comfortable answering the questions in the reading note. Please ''do not'' post on the sites or disrupt them in any way. We're guests in their communities and you only need to look:
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=68440638 Week 3 Reading Note] (Requires Canvas access)
** [Case] [https://www.reddit.com/r/aww/ /r/aww] — "Things that make you go AWW! -- like puppies, bunnies, babies, and so on..."
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=68439429 Lecture Slides] (Requires Canvas access)
** [Case] [https://www.reddit.com/r/udub/ /r/udub] — "the unofficial subreddit of the University of Washington"
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=68788347 Case Boards] (Requires Canvas access)
** [Case] [https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] — "the active Reddit community for Seattle, Washington and the Puget Sound area"
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1d9a1a0a-9737-4e79-8206-ac550034b476C Class/Case Screencast] (Requires Canvas access) The quality is only so-so.
** [Case] [https://www.reddit.com/r/nosleep/ /r/NoSleep] — "a place for authors to share their original horror stories"
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Recordings?preview=68789858 Class/Case Audio Recording] (Requires Canvas access)
** [Case] [https://www.reddit.com/r/CasualPizzaCats/ /r/CasualPizzaCats] — a World of Warcraft guild


'''Required Readings:'''
'''Required Readings:'''


* Case 2: Facebook and Lockin
* BSOC, Chapter 3, pg 102-115 (Sections 2 - 4)
** [Case] Romano, Aja. 2018. “[https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult How Facebook Made It Impossible to Delete Facebook].” Vox. March 22, 2018.
* [Case] Romano, Aja. 2018. “[https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult How Facebook Made It Impossible to Delete Facebook].” Vox. March 22, 2018.
** [Case] Choudary, Sangeet Paul. 2014. “[https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/ Reverse Network Effects: Why Today’s Social Networks Can Fail as They Grow Larger].” Wired, March 13, 2014.
* [Case] Choudary, Sangeet Paul. 2014. “[https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/ Reverse Network Effects: Why Today’s Social Networks Can Fail as They Grow Larger].” Wired, March 13, 2014.
** [Case] Constine, Josh. 2018. “[http://social.techcrunch.com/2018/04/13/free-the-social-graph/ Facebook Shouldn’t Block You from Finding Friends on Competitors].” TechCrunch (blog). April 13, 2018.
* [Case] Constine, Josh. 2018. “[http://social.techcrunch.com/2018/04/13/free-the-social-graph/ Facebook Shouldn’t Block You from Finding Friends on Competitors].” TechCrunch (blog). April 13, 2018.
** [Case] Bankston, Kevin. 2018. “[https://www.newamerica.org/weekly/edition-211/how-we-can-free-our-facebook-friends/ How We Can ‘Free’ Our Facebook Friends].” New America. June 28, 2018.
* [Case] Bankston, Kevin. 2018. “[https://www.newamerica.org/weekly/edition-211/how-we-can-free-our-facebook-friends/ How We Can ‘Free’ Our Facebook Friends].” New America. June 28, 2018.
** [Case] Hill, Benjamin Mako. 2012. “[https://mako.cc/copyrighteous/why-facebooks-network-effects-are-overrated Why Facebook’s Network Effects Are Overrated].” Copyrighteous (blog). June 4, 2012.
* [Case] Hill, Benjamin Mako. 2012. “[https://mako.cc/copyrighteous/why-facebooks-network-effects-are-overrated Why Facebook’s Network Effects Are Overrated].” Copyrighteous (blog). June 4, 2012.


=== April 16 (Friday): DUE: Wikipedia Task #3 ===
=== October 16 (Friday): DUE: Wikipedia Task #3 ===


Details are on the [[#Wikipedia Task #3|section of this page describing the assignment]].
Details are on the [[#Wikipedia Task #3|section of this page describing the assignment]].


=== April 20 (Tuesday): Norms and Regulation ===
=== October 19 (Monday): Norms and Regulation (Part I) ===
 
'''Lectures:'''  (watch ''before'' class)
 
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ece87dca-e96a-4271-9fa7-ac54006e4a12 Norms and Regulation (Part 1/6): Introduction] [8m57s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3114ff46-61c1-41b7-acbf-ac54006e4a9d Norms and Regulation (Part 2/6): What are norms?] [9m57s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9c12e062-0119-4dcb-89be-ac54006e4a42 Norms and Regulation (Part 3/6): Descriptive norms] [19m35s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1aa76a96-588e-43a7-a0c4-ac54006e4a72 Norms and Regulation (Part 4/6): Injunctive norms] [13m09s]


'''Resources:'''
'''Resources:'''


* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=76202811 Week 4 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=68751126 Week 4 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=76202714 Lecture Slides (1/2)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=68751160 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=76202711 Lecture Slides (2/2)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=69073919 Case Boards] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e2bec201-ca6f-4b40-a457-ad110146cdd2 Class/Case screencast recording] (Requires Canvas access)
* [https://canvas.uw.edu/files/69074090/download?download_frd=1 Class/Case Audio Recording] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=76492505 Case Boards: Code of Conduct] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=927d6815-865d-49dc-968d-ac5b011072ab Class/Case Screencast] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=76492501 Case Boards: Slashdot] (Requires Canvas access)
 
'''Required Readings:'''
 
* BSOC, Chapter 4, pg 125-140 (Sections 1-3)
* [Case] Tourani, Parastou, Bram Adams, and Alexander Serebrenik. 2017. “Code of Conduct in Open Source Projects.” In 2017 IEEE 24th International Conference on Software Analysis, Evolution and Reengineering (SANER), 24–33. https://doi.org/10.1109/SANER.2017.7884606. {{avail-uw|https://doi.org/10.1109/SANER.2017.7884606}}
* [Case] [https://www.ruby-lang.org/en/conduct/ Ruby Code of Conduct] (For context, you can read more about Ruby on the [[:wikipedia:Ruby (programming language)|Ruby Wikipedia article]] if you are curious.)
* [Case] [https://ubuntu.com/community/code-of-conduct Ubuntu Code of Conduct] (For context, you can read more about Ubuntu on the [[:wikipedia:Ubuntu|Ubuntu Wikipedia article]] if you are curious.)
* [Case] [https://wiki.gnome.org/action/show/Foundation/CodeOfConduct GNOME Code of Conduct]. The code also references and, in an sense, includes the following sub-pages:
** [https://wiki.gnome.org/Foundation/CodeOfConduct/ReporterGuide Procedure for reporting Code of Conduct incidents]
** [https://wiki.gnome.org/Foundation/CodeOfConduct/ModeratorProcedures GNOME Code of Conduct moderator procedures] (less important but worth skimming)
** [https://wiki.gnome.org/Foundation/CodeOfConduct/CommitteeProcedures GNOME Code of Conduct committee procedures] (less important but worth skimming)
 
=== October 21 (Wednesday): Norms and Regulation (Part II) ===


'''Lectures:'''  (watch ''before'' class)
'''Lectures:'''  (watch ''before'' class)


* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b8b674a7-deb8-40f5-8ddc-ad0a015130e7 Norms and Regulation (Part 1/7): Introduction] [8m17s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=16591bda-1ea8-47f3-a735-ac54006eacd8 Norms and Regulation (Part 5/6): Threats] [21m33s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=fc04a9b2-14c4-406d-a49e-ad0a01513271 Norms and Regulation (Part 2/7): What are norms?] [9m1s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0b95efc3-e4f4-40c6-b369-ac54006f973d Norms and Regulation (Part 6/6): Responses] [22m36s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0419b9d2-f4bd-4cf6-9b44-ad0a01513164 Norms and Regulation (Part 3/7): Descriptive norms] [18m54s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1e056b63-854f-4149-bc0e-ac540070392f Norms and Regulation (Part 7/6): Collateral Damage] [7m24s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e76c3ace-ff6b-4615-bd45-ad0a015131f0 Norms and Regulation (Part 4/7): Injunctive norms] [12m32s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9a2a96d0-66dd-4964-b782-ad0a015132ef Norms and Regulation (Part 5/7): Threats] [20m07s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1611a08f-b4f8-48f3-a87e-ad0a0151337c Norms and Regulation (Part 6/7): Responses] [22m05s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8a29b73c-e4f1-4876-a4a6-ad0a01513413 Norms and Regulation (Part 7/7): Collateral Damage] [6m41s]
* [https://www.youtube.com/watch?v=mLyOj_QD4a4 Leeroy Jenkins] — Extra video mentioned in lecture (Youtube)
* [https://www.youtube.com/watch?v=mLyOj_QD4a4 Leeroy Jenkins] — Extra video mentioned in lecture (Youtube)
'''Resources:'''
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=68751126 Week 4 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/files/68751192/download?download_frd=1 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=69382146 Case Boards] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=927d6815-865d-49dc-968d-ac5b011072ab Class/Case Screencast] (Requires Canvas access)


'''Required Readings:'''
'''Required Readings:'''


* BSOC, Chapter 4, pg 125-170
* BSOC, Chapter 4, pg 140-170 (Sections 4-5)
* Case 1: Codes of Conducts in Free/Libre Open Source Software
* [Case] [http://slashdot.org/ Slashdot]: Spend 5-10 minutes to visit the homepage, look at a story you think is interesting, and read several of the comments, paying specific attention to the rating system.
** [Case] Tourani, Parastou, Bram Adams, and Alexander Serebrenik. 2017. “Code of Conduct in Open Source Projects.” In 2017 IEEE 24th International Conference on Software Analysis, Evolution and Reengineering (SANER), 24–33. https://doi.org/10.1109/SANER.2017.7884606. {{avail-uw|https://doi.org/10.1109/SANER.2017.7884606}} {{avail-canvas|https://canvas.uw.edu/files/75246078/download?download_frd=1}}
* [Case] [https://web.archive.org/web/20170505192310/https://beta.slashdot.org/faq/mod-metamod.shtml Slashdot Moderation FAQ], 2017 (Internet Archive Copy)
** [Case] [https://www.ruby-lang.org/en/conduct/ Ruby Code of Conduct] (For context, you can read more about Ruby on the [[:wikipedia:Ruby (programming language)|Ruby Wikipedia article]] if you are curious.)
* [Case] Lampe, Cliff, and Paul Resnick. 2004. “Slash(Dot) and Burn: Distributed Moderation in a Large Online Conversation Space.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 543–550. CHI ’04. New York, NY: ACM. https://doi.org/10.1145/985692.985761. {{avail-uw|https://doi.org/10.1145/985692.985761}}
** [Case] [https://ubuntu.com/community/code-of-conduct Ubuntu Code of Conduct] (For context, you can read more about Ubuntu on the [[:wikipedia:Ubuntu|Ubuntu Wikipedia article]] if you are curious.)
** [Case] [https://wiki.gnome.org/action/show/Foundation/CodeOfConduct GNOME Code of Conduct]. The code also references and, in an sense, includes the following sub-pages:
*** [https://wiki.gnome.org/Foundation/CodeOfConduct/ReporterGuide Procedure for reporting Code of Conduct incidents]
*** [https://wiki.gnome.org/Foundation/CodeOfConduct/ModeratorProcedures GNOME Code of Conduct moderator procedures] (less important but worth skimming)
*** [https://wiki.gnome.org/Foundation/CodeOfConduct/CommitteeProcedures GNOME Code of Conduct committee procedures] (less important but worth skimming)
* Case 2: Slashdot
** [Case] [http://slashdot.org/ Slashdot]: Spend 5-10 minutes to visit the homepage, look at a story you think is interesting, and read several of the comments, paying specific attention to the rating system.
** [Case] [https://web.archive.org/web/20170505192310/https://beta.slashdot.org/faq/mod-metamod.shtml Slashdot Moderation FAQ], 2017 (Internet Archive Copy)
** [Case] Lampe, Cliff, and Paul Resnick. 2004. “Slash(Dot) and Burn: Distributed Moderation in a Large Online Conversation Space.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 543–550. CHI ’04. New York, NY: ACM. https://doi.org/10.1145/985692.985761. {{avail-uw|https://doi.org/10.1145/985692.985761}}


'''Optional Readings:'''
'''Optional Readings:'''


* Know Your Meme, 2014, [http://knowyourmeme.com/memes/rules-of-the-internet Rules of the Internet]
* Know Your Meme, 2014, [http://knowyourmeme.com/memes/rules-of-the-internet Rules of the Internet]
* Matias, J. Nathan. 2016. “Going Dark: Social Factors in Collective Action Against Platform Operators in the Reddit Blackout.” In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 1138–1151. CHI ’16. New York, NY, USA: ACM. https://doi.org/10.1145/2858036.2858391. {{avail-uw|https://doi.org/10.1145/2858036.2858391}} {{avail-free|https://natematias.com/media/GoingDark-Matias-2016.pdf}}
* Matias, J. Nathan. 2016. “Going Dark: Social Factors in Collective Action Against Platform Operators in the Reddit Blackout.” In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 1138–1151. CHI ’16. New York, NY, USA: ACM. https://doi.org/10.1145/2858036.2858391. {{avail-uw|https://doi.org/10.1145/2858036.2858391}} {{avail-free|https://natematias.com/media/GoingDark-Matias-2016.pdf}}


=== April 23 (Friday): DUE: Wikipedia Task #4 ===
=== October 23 (Friday): DUE: Wikipedia Task #4 ===


Details are on the [[#Wikipedia Task #4|section of this page describing the assignment]].
Details are on the [[#Wikipedia Task #4|section of this page describing the assignment]].


=== April 27 (Tuesday): Newcomers ===
=== October 26 (Monday): Newcomers (Part I) ===


'''Resources:'''
'''Lectures:''' (watch ''before'' class)


* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=76521782 Week 5 Reading Note] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=cd9195b1-327e-4531-9fe5-ac5b007b74a0 Newcomers (Part 1/6): Introduction] [11m54s]
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=76492613 Lecture Slides (1/2)] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c977bd16-123b-44b0-baec-ac5b007a9a74 Newcomers (Part 2/6): Recruitment] [15m12s]
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=76492610 Lecture Slides (2/2)] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c38bb1c9-89e0-433f-b531-ac5b0079bce7 [Newcomers (Part 3/6): Selection] [14m25s]
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=76813771 Case Boards: Zooniverse] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=76813773 Case Boards: Reddit Redux] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ed1ae56a-7ca3-4875-af75-ad19000cf619 Class/Case Screencast] (Requires Canvas access)


'''Lectures:''' (watch ''before'' class)
'''Resources:'''


* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2eaf8bfb-79d2-43f5-87ba-ad11014f4546 Newcomers (Part 1/6): Introduction] [11m53s]
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=69075130 Week 5 Reading Note] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2dc2bd9a-6579-4c43-86b0-ad11014f448b Newcomers (Part 2/6): Recruitment] [15m09s]
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=69073756 Lecture Slides] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c196af81-95ae-4156-b54a-ad11014f4379 Newcomers (Part 3/6): Selection] [14m23s]
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=69382192 Case Boards] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1f40746b-3029-4a1c-8e04-ad11014f42b7 Newcomers (Part 4/6): Protection and socialization] [16m27s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=195804f2-ef4c-491c-beb6-ac62006399ca Class/Case Screencast] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f7579ab5-0798-41c6-a132-ad11014f440a Newcomers (Part 5/6): Retaining new users] [14m00s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=df6db15a-f05a-4776-aef8-ad11014f45e2 Newcomers (Part 6/6): Concluding thoughts] [14m02s]


'''Required Readings:'''
'''Required Readings:'''


* BSOC, Chapter 5, pg 179-223
* BSOC, Chapter 5, pg 179-205 (Sections 1-2)
 
We're going to look at the citizen science community [[:wikipedia:Zooniverse|Zooniverse]]:
* Case 1: The citizen science community [[:wikipedia:Zooniverse|Zooniverse]]:
* [Case] Visit [https://www.zooniverse.org/ Zooniverse] and create an account. Then visit the [https://www.zooniverse.org/projects Zooniverse project website] and pick a project that interests you. I worked on [https://www.zooniverse.org/projects/sassydumbledore/chimp-and-see Chimp&See] but there are a bunch of projects (scroll down to see more) on a lot of different types of things. Spend 10-15 minutes on the site figure out how it works and make sure you both do a few tasks and look at the "Talk" or discussion and commenting features of each site.  
** [Case] Visit [https://www.zooniverse.org/ Zooniverse] and create an account. Then visit the [https://www.zooniverse.org/projects Zooniverse project website] and pick a project that interests you. I worked on [https://www.zooniverse.org/projects/sassydumbledore/chimp-and-see Chimp&See] but there are a bunch of projects (scroll down to see more) on a lot of different types of things. Spend 10-15 minutes on the site figure out how it works and make sure you both do a few tasks and look at the "Talk" or discussion and commenting features of each site.  
* [Case] Mugar, Gabriel, Carsten Østerlund, Katie DeVries Hassman, Kevin Crowston, and Corey Brian Jackson. 2014. “Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation through Practice Proxies in Online Citizen Science.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 109–119. CSCW ’14. Baltimore, Maryland, USA: Association for Computing Machinery. https://doi.org/10.1145/2531602.2531721. {{avail-uw|https://doi.org/10.1145/2531602.2531721}} {{avail-free|https://crowston.syr.edu/sites/crowston.syr.edu/files/paper_revised%20copy%20to%20post.pdf}}
** [Case] Mugar, Gabriel, Carsten Østerlund, Katie DeVries Hassman, Kevin Crowston, and Corey Brian Jackson. 2014. “Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation through Practice Proxies in Online Citizen Science.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 109–119. CSCW ’14. Baltimore, Maryland, USA: Association for Computing Machinery. https://doi.org/10.1145/2531602.2531721. {{avail-uw|https://doi.org/10.1145/2531602.2531721}} {{avail-free|https://crowston.syr.edu/sites/crowston.syr.edu/files/paper_revised%20copy%20to%20post.pdf}}
* Case 2: Eternal September on Reddit
** [Case] Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[[https://doi.org/10.1145/2858036.2858356 Available through UW libraries]]''
** [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael S. Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” In Eleventh International AAAI Conference on Web and Social Media. Palo, Alto, CA: AAAI Press.
https://ojs.aaai.org/index.php/ICWSM/article/view/14884. ''[[https://ojs.aaai.org/index.php/ICWSM/article/view/14884 Available through UW libraries]]''


'''Optional Readings:'''
'''Optional Readings:'''
Line 588: Line 589:
*  Shaw, Aaron, and Benjamin Mako Hill. 2014. “Laboratories of Oligarchy? How the Iron Law Extends to Peer Production.” Journal of Communication 64 (2): 215–38. https://doi.org/10.1111/jcom.12082. ''[[https://doi.org/10.1111/jcom.12082 Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/shaw_hill-laboratories_of_oligarchy-DRAFT.pdf}}
*  Shaw, Aaron, and Benjamin Mako Hill. 2014. “Laboratories of Oligarchy? How the Iron Law Extends to Peer Production.” Journal of Communication 64 (2): 215–38. https://doi.org/10.1111/jcom.12082. ''[[https://doi.org/10.1111/jcom.12082 Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/shaw_hill-laboratories_of_oligarchy-DRAFT.pdf}}


=== April 30 (Friday): DUE: Wikipedia Task #5 ===
=== October 26 (Wednesday): Newcomers (Part II) ===
 
'''Lectures:'''  (watch ''before'' class)
 
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6e9b0c82-61d8-457f-a50d-ac5b0079bcb8 Newcomers (Part 5/6): Protection and socialization] [16m32s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2b80938e-fad8-4721-87ec-ac5b0079bd2c Newcomers (Part 5/6): Retaining new users] [14m02s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d2da671e-8ecd-4878-8704-ac5b007f8302 Newcomers (Part 6/6): Concluding thoughts] [14m30s]
 
'''Resources:'''
 
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=69075130 Week 5 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=69073754 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=69690670 ase Boards] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c8228f95-51ed-4898-90b7-ac6900329816 Class/Case Screencast] (Requires Canvas access)
 
'''Required Readings:'''
 
* BSOC, Chapter 5, pg 205-223 (Sections 3-6)
* [Case] Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[[https://doi.org/10.1145/2858036.2858356 Available through UW libraries]]''
* [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael S. Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” In Eleventh International AAAI Conference on Web and Social Media. Palo, Alto, CA: AAAI Press. https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628. ''[[https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628 Available through UW libraries]]''
 
=== October 30 (Friday): DUE: Wikipedia Task #5 ===


Details are on the [[#Wikipedia Task #5|section of this page describing the assignment]].
Details are on the [[#Wikipedia Task #5|section of this page describing the assignment]].


=== May 4 (Tuesday): Creating New Communities ===
=== November 2 (Monday): Creating New Communities (Part I) ===


'''Lectures:'''  (watch ''before'' class)
'''Lectures:'''  (watch ''before'' class)


* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ea90bc7c-d08a-469b-9790-ad190008e440 Creating New Communities (Part 1/4): Introduction] [13m33s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6e599d4b-4ad4-4ac9-ad2f-ac62005ef5d2 Creating New Communities (Part 1/4): Introduction] [13m33s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d4942c57-7637-4780-9752-ad190008e3ac Creating New Communities (Part 2/4): Scope] [19m56s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3bd4c2ef-9489-4031-b227-ac62005ef593 Creating New Communities (Part 2/4): Scope] [19m56s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=60df2663-83a6-43f3-8182-ad190008e2d1 Creating New Communities (Part 3/4): Utility Model of Creation] [20m25s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4461a3bf-4428-43dd-880d-ac62005ef565 Creating New Communities (Part 3/4): Utility Model of Creation] [20m25s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=62ffdeee-f356-4db4-91f5-ad190008e222 Creating New Communities (Part 4/4): Almost Wikipedia] [15m52s]


'''Resources:'''  
'''Resources:'''  


* [https://canvas.uw.edu/files/76817956/download?download_frd=1 Week 6 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=69389004 Week 6 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=76813669 Lecture Slides (1/1)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=69382427 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=77101581 Case Boards: Area 51] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=69690669 Case Boards] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=77101583 Case Boards: Open Humans] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=74948730-d67e-4c9a-bc88-ac690033bdad Class/Case Screencast] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=22de8f2b-1fb1-4185-932e-ad1f013cd58a Class/Case Screencast] (Requires Canvas access)


'''Required Readings:'''
'''Required Readings:'''


* BSOC, Chapter 6, pg 231-276
* BSOC, Chapter 6, pg 231-248 (Sections 1-2)
* Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013.
* [Case] [https://en.wikipedia.org/wiki/Stack_Exchange Stack Exchange article on Wikipedia] and [https://stackexchange.com/sites list of sites]
* Case 1: StackExchange's Area51
* [Case] [https://area51.stackexchange.com/ Area 51] (Click through and explore 5-6 proposals at different stages)
** [Case] [https://en.wikipedia.org/wiki/Stack_Exchange Stack Exchange article on Wikipedia] and [https://stackexchange.com/sites list of sites]
* [Case] [https://area51.stackexchange.com/faq Area 51 FAQ]
** [Case] [https://area51.stackexchange.com/ Area 51] (Click through and explore 5-6 proposals at different stages)
** [Case] [https://area51.stackexchange.com/faq Area 51 FAQ]
* Case 2: OpenHuman
** [Case] Gordon-McKeon, Shauna. 2014. “Open Projects: Open Humans.” Blog. Center for Open Science: Open Science Collaboration. June 5, 2014. http://osc.centerforopenscience.org/2014/06/05/op-open-humans/.
** [Case] Greshake Tzovaras, Bastian, Misha Angrist, Kevin Arvai, Mairi Dulaney, Vero Estrada-Galiñanes, Beau Gunderson, Tim Head, et al. 2019. “Open Humans: A Platform for Participant-Centered Research and Personal Data Exploration.” GigaScience 8 (6). https://doi.org/10.1093/gigascience/giz076 {{avail-free|https://doi.org/10.1093/gigascience/giz076}}
** [Case] You should spend at least 20 minutes browsing the [https://www.openhumans.org/ Open Humans website] including [https://www.openhumans.org/about/ their about page], [http://blog.openhumans.org/ their blog], [https://www.openhumans.org/community-guidelines/ their community guidelines], and so on. Whatever you need to speak confidently about how they can more effectively build a community!


'''Optional Readings:'''
'''Optional Readings:'''
Line 627: Line 641:
* Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013.
* Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013.


=== May 7 (Friday): DUE: Wikipedia Task #6 & Community Identification ===
=== November 4 (Wednesday): Creating New Communities (Part II) ===
 
'''Lectures:'''  (watch ''before'' class)
 
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3d44e1d2-1dd1-4f34-a962-ac62005ef53a Creating New Communities (Part 4/4): Almost Wikipedia] [15m52s]
 
'''Resources:'''
 
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=69389004 Week 6 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=69382427 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=69979816 Case Boards] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7899666d-c6ef-4bfb-82fd-ac7000905275 Class/Case Screencast] (Requires Canvas access)
 
'''Required Readings:'''
 
* BSOC, Chapter 6, pg 248-276 (Sections 3-4)
* Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013.
* [Case] Gordon-McKeon, Shauna. 2014. “Open Projects: Open Humans.” Blog. Center for Open Science: Open Science Collaboration. June 5, 2014. http://osc.centerforopenscience.org/2014/06/05/op-open-humans/.
* [Case] Greshake Tzovaras, Bastian, Misha Angrist, Kevin Arvai, Mairi Dulaney, Vero Estrada-Galiñanes, Beau Gunderson, Tim Head, et al. 2019. “Open Humans: A Platform for Participant-Centered Research and Personal Data Exploration.” GigaScience 8 (6). https://doi.org/10.1093/gigascience/giz076 {{avail-free|https://doi.org/10.1093/gigascience/giz076}}
* [Case] You should spend at least 20 minutes browsing the [https://www.openhumans.org/ Open Humans website] including [https://www.openhumans.org/about/ their about page], [http://blog.openhumans.org/ their blog], [https://www.openhumans.org/community-guidelines/ their community guidelines], and so on. Whatever you need to speak confidently about how they can more effectively build a community!
 
'''Optional Readings:'''


# Details are on the [[#Wikipedia Task #6|section of this page describing the assignment]].
* Bilton, Nick. “[http://www.nytimes.com/2013/10/13/magazine/all-is-fair-in-love-and-twitter.html?pagewanted=all All Is Fair in Love and Twitter].” The New York Times, October 9, 2013, sec. Magazine.
# Details are on the [[#Community Identification]] section of this page.


=== May 11 (Tuesday): Interactions Between Communities ===
=== November 6 (Friday): DUE: Wikipedia Task #6 ===


'''Guest Lecturer:'''
Details are on the [[#Wikipedia Task #7|section of this page describing the assignment]].


* [https://teblunthuis.cc/ Nathan TeBlunthuis] (University of Washington)
=== November 8 (Sunday): DUE: Wikipedia Task #7 ===


'''Lectures:'''  (watch ''before'' class)
Details are on the [[#Wikipedia Task #7|section of this page describing the assignment]].
 
=== November 9 (Monday): Wikipedia Debrief ===


* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=dab34905-8435-4a26-a698-ad1f013e9af2 TeBlunthuis: Ecology of Online Communities] [52m54s]
In the first part of class we'll talk about the assignments. In the second part of class, we'll talk about the case.


'''Resources:'''
'''Resources:'''


* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=77103141 Week 7 Reading Note] (Requires UW Access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=69690196 Week 7 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=77101728 Nathan TeBlunthuis' Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=69979901 Lecture Slides] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c6d7beed-3b28-4e44-89c0-ad2c017de4f0 Class/Case Screencast] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=69979817 Case Boards] (Requires Canvas access)
<!--  
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5e542a87-0ad6-448c-9d7f-ac7000905299 Class/Case Screencast] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=70569100 Case Boards] (Requires Canvas access)
<!--
In the second half of class, we will have a visit from local Wikipedia group [https://meta.wikimedia.org/wiki/Cascadia_Wikimedians Cascadia Wikimedians] (full disclosure, I am a member). Prepare to give a very short (~1 minute ) in-class presentation about your Wikipedia editing experience and also be ready with questions for them about your experience or about Wikipedia in general based on the readings and cases we've done so far.
 
-->
-->


'''Required Readings:'''
'''Required Readings:'''


* Zhu, Haiyi, Jilin Chen, Tara Matthews, Aditya Pal, Hernan Badenes, and Robert E. Kraut. 2014. “Selecting an Effective Niche: An Ecological View of the Success of Online Communities.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’14), 301–310. New York, New York: ACM. https://doi.org/10.1145/2556288.2557348. {{avail-uw|https://doi.org/10.1145/2556288.2557348}}
* [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} {{avail-free|1=http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.307.1301&rep=rep1&type=pdf}}
* [Case] Sharp, Nathan. 2019. “It’s Facebook Official, Dating Is Here.” About Facebook (blog). September 5, 2019. https://about.fb.com/news/2019/09/facebook-dating/.
* [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 1785–1799. CSCW ’17. New York, NY: ACM. https://dl.acm.org/doi/abs/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}}
* [Case] Information on other online dating services that existed before Facebook including:
 
** [https://en.wikipedia.org/wiki/Comparison_of_online_dating_services Comparison of online data services] [Wikipedia]
'''Optional Readings:'''
**  '''Match.com''' [[:wikipedia:Match.com|Match.com Wikipedia article]]; [https://www.match.com/help/aboutus.aspx?lid=4 About Match.com]
 
**  '''Tinder''' — [[:wikipedia:Tinder (app)|Tinder]]; [https://blog.gotinder.com/?locale=en Tinder Blog]
* Halfaker, Aaron, R. Stuart Geiger, and Loren G. Terveen. 2014. “Snuggle: Designing for Efficient Socialization and Ideological Critique.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 311–320. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557313. {{avail-uw|https://doi.org/10.1145/2556288.2557313}}
**  '''Hinge''' — [[:wikipedia:Hinge (app)|Hinge Wikipedia article]]; [https://hingeapp.zendesk.com/hc/en-us/categories/360001659533-Getting-Started Hinge Getting Started FAQ]
* Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In Proceedings of the 14th International Symposium on Open Collaboration, 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}}
**  '''Grindr''' — [[:wikipedia:Grindr|Grindr Wikipedia article]]; [https://hingeapp.zendesk.com/hc/en-us/categories/360001659533-Getting-Started Hinge Getting Started FAQ]
 
**  '''OkCupid''' — [[:wikipedia:OkCupid|OkCupid Wikipedia article]]; [https://www.okcupid.com/about OkCupid About Page]
=== November 11 (Wednesday): NO CLASS ===
**  '''JSwipe''' — [[:wikipedia:JSwipe|JSwipe Wikipedia article]]; [https://jswipeapp.com/ JSwipe website]
 
'''No class''' due to the observation of Veterans Day.
 
=== November 13 (Friday): DUE: Community Identification ===
 
Details are on the [[#Community Identification]] section of this page.


'''Optional readings:'''
=== November 16 (Monday): Innovation Communities ===


* Zhu, Haiyi, Robert E. Kraut, and Aniket Kittur. 2014. “The Impact of Membership Overlap on the Survival of Online Communities.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 281–290. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557213. {{avail-uw|https://doi.org/10.1145/2556288.2557213}}
'''Lectures:'''  (watch ''before'' class)


=== May 14 (Friday): DUE: Final Wikipedia Tasks ===
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5b6d5ec2-ce0c-4caf-b269-ac700082836b Innovation Communities (Part 1/4): Introduction] [15m14s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1d3fb360-6bb9-4aaa-8bd9-ac70008283cf Innovation Communities (Part 2/4): User Innovation Examples] [23m04s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c0b11f73-9997-45a8-8ba8-ac700082839f Innovation Communities (Part 3/4): Introduction] [15m12s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=12f0463a-d776-4772-ae86-ac7000828338 Innovation Communities (Part 4/4): Introduction] [16m09s]


Details are on the [[#Wikipedia Task #7|section of this page describing the assignment]].
'''Resources:'''


=== May 18 (Tuesday): Wikipedia Debrief & Online Community Founders ===
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=69980150 Week 8 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=69979867 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=70274599 Case Boards] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=da597656-dc0c-4f59-aeed-ac760149f078 Class/Case Screencast] (Requires Canvas access)


<strike>In the first part of class, we will have a visit from local Wikipedia group [https://meta.wikimedia.org/wiki/Cascadia_Wikimedians Cascadia Wikimedians] (full disclosure, I am a member).</strike> Prepare to give a very short (~1 minute ) in-class presentation about your Wikipedia editing experience and also be ready with questions for them about your experience or about Wikipedia in general based on the readings and cases we've done so far.
'''Required Readings:'''


'''Guest Lecturer:'''
* von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5.
* [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}}
* [Case] Spend some time poking around the [https://www.innocentive.com/ Innocentive website], in particular, read the:
** [https://www.innocentive.com/offering-overview/seeker-faqs/ Innocentive Seeker FAQs]
** [https://www.innocentive.com/our-solvers/faqs/ Innocentive Solver FAQ] — A number of the questions toward the top are the same as the FAQ above so you can skip those!


* [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University)
=== November 18 (Wednesday): Hackers ===


'''Lectures:'''  (watch ''before'' class)
'''Lectures:'''  (watch ''before'' class)


* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4e1b2ae7-5db0-44f2-a263-ad1f013e0c4c Foote: Understanding Online Community Founders (Part 1/3): Introduction] [6m37s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c6f77cd7-3b0a-4c65-9a16-ac7200753274 Hackers (Part 1/3): Introduction] [23m27s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5cc6c6a9-4779-4edc-9fa9-ad1f013e0d05 Foote: Understanding Online Community Founders (Part 2/3): Introduction] [23m38s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=340f2d7b-7ba5-406a-99ad-ac720075320a Hackers (Part 2/3): CHDK Part 1] [17m47s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7bbd87a9-8458-4d66-adb2-ad1f013e0db3 Foote: Understanding Online Community Founders (Part 3/3): Introduction] [10m17s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7399c02f-60c2-4163-b69c-ac72007531ca Hackers (Part 3/3): CHDK Part 2] [12m31s]


'''Resources:'''
'''Resources:'''


* [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=77103172 Week 8 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=69980150 Week 8 Reading Note] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4c8fafcf-19f8-4713-9f3a-ad2e011900f8 Class/Case Screencast] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=70063359 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=77712543 Case Boards: Founders] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bc3573cb-8098-46e1-876c-ac7e00768e33 Video Recording of Lecture & Case] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=77712540 Case Boards: Wikipedia Socialization] (Requires Canvas access)  
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=70569101 Case Boards] (Requires Canvas access)


'''Required Readings:'''
'''Required Readings:'''


* Case 1: Wikipedia Debrief
* Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” Esquire Magazine, October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box. {{avail-free|https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box}}
** [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} {{avail-free|1=http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.307.1301&rep=rep1&type=pdf}}
* [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” The New York Times, May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-free|http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html}} {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}}
** [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 1785–1799. CSCW ’17. New York, NY: ACM. https://dl.acm.org/doi/abs/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}}
* [Case] C.H.D.K. Wiki Take a look at the [Home page https://chdk.fandom.com/wiki/CHDK] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works.
* Case 2: Online Communities Founders
** [Case]  Kraut, R. E., & Fiore, A. T. (2014). The Role of Founders in Building Online Groups. ''Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing'', 722–732. {{avail-uw|https://doi.org/10.1145/2531602.2531648}}
** [Case] Foote, J., Gergle, D., & Shaw, A. (2017). Starting online communities: Motivations and goals of wiki founders. ''Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17)'', 6376–6380. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}.
** [Case] Foote, J., & Contractor, N. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}.


'''Optional Readings:'''
'''Optional Readings:'''


* Halfaker, Aaron, R. Stuart Geiger, and Loren G. Terveen. 2014. “Snuggle: Designing for Efficient Socialization and Ideological Critique.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 311–320. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557313. {{avail-uw|https://doi.org/10.1145/2556288.2557313}}
* Mollick, Ethan. “Tapping into the Underground.” MIT Sloan Management Review 46, no. 4 (2005): 21. [[http://sloanreview.mit.edu/article/tapping-into-the-underground/ Available through UW Libraries]]
* Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In Proceedings of the 14th International Symposium on Open Collaboration, 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}}
* Mollick, Ethan. “The Engine of the Underground: The Elite-Kiddie Divide.” SIGGROUP Bull. 25, no. 2 (2005): 23–27. [[http://portal.acm.org/citation.cfm?id=1067721.1067726 Available through UW Libraries]]
* Scacchi, Walt. “Computer Game Mods, Modders, Modding, and the Mod Scene.” First Monday 15, no. 5 (2010). [[http://firstmonday.org/ojs/index.php/fm/article/view/2965
 
=== November 23 (Monday): Interactions Between Communities ===
 
'''Guest Lecturer:'''


=== May 25 (Tuesday): Innovation Communities and Hackers  ===
* [https://teblunthuis.cc/ Nathan TeBlunthuis]


'''Lectures:'''  (watch ''before'' class)
'''Lectures:'''  (watch ''before'' class)


* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=53230b99-c8f6-487c-8e86-ad1f013d7b54 Innovation Communities (Part 1/4): Introduction] [15m06s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bbd560a5-78e3-462b-ad31-ac770079091b Ecology of Online Communities] [52m54s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b733caf6-38eb-47f3-a3ed-ad1f013d7c68 Innovation Communities (Part 2/4): User Innovation Examples] [23m04s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7fadfaa1-2c64-4d40-8feb-ad1f013d7be5 Innovation Communities (Part 3/4): Communities] [15m12s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=445f0a02-893e-46c6-963a-ad1f013d7aa1 Innovation Communities (Part 4/4): Concluding Thoughts] [16m09s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d24cc577-d64a-48e3-89f1-ad1f0141ba4f Hackers (Part 1/3): Introduction] [23m27s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7b53c115-b55f-459f-811e-ad1f0141b96a Hackers (Part 2/3): CHDK Part 1] [17m47s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e7499e58-550e-49ee-817a-ad1f0141b808 Hackers (Part 3/3): CHDK Part 2] [12m31s]


'''Resources:'''
'''Resources:'''


* [https://canvas.uw.edu/files/77778010/download?download_frd=1 Week 9 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Reading%20Notes?preview=70274596 Week 9 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=77101725 Lecture Slides (Innovation Communities Part 1/2)] (Requires Canvas access)
* Nathan TeBlunthuis' [https://canvas.uw.edu/courses/1430217/files/folder/Slides?preview=70290434 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=77101714 Lecture Slides (Innovation Communities Part 2/2)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/folder/Case%20Boards?preview=70569100 Case Boards] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=77101723 Lecture Slides (Hackers)] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d7be9205-5da4-4fe2-9788-ac7e00768e69 Class/Case Screencast] (Requires Canvas access)
<!--
* [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=70274599 Case Boards] (Requires Canvas access)
* [Class/Case Screencast] (Requires Canvas access)
-->


'''Required Readings:'''
''' Readings:'''
 
* Zhu, Haiyi, Jilin Chen, Tara Matthews, Aditya Pal, Hernan Badenes, and Robert E. Kraut. 2014. “Selecting an Effective Niche: An Ecological View of the Success of Online Communities.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’14), 301–310. New York, New York: ACM. https://doi.org/10.1145/2556288.2557348. {{avail-uw|https://doi.org/10.1145/2556288.2557348}}
* von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5.
* [Case] Sharp, Nathan. 2019. “It’s Facebook Official, Dating Is Here.” About Facebook (blog). September 5, 2019. https://about.fb.com/news/2019/09/facebook-dating/.
* Case 1: Innocentive
* [Case] Information on other online dating services that existed before Facebook including:
** [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}}
** [https://en.wikipedia.org/wiki/Comparison_of_online_dating_services Comparison of online data services] [Wikipedia]
** [Case] Spend some time poking around the [https://www.innocentive.com/ Innocentive website]. Although they aren't live on the website anymore, read these two pages from the Internet Archive (the information on the pages have been moved to page that requires a login; the pages are slow but will load eventually):
**  '''Match.com''' [[:wikipedia:Match.com|Match.com Wikipedia article]]; [https://www.match.com/help/aboutus.aspx?lid=4 About Match.com]
*** [https://web.archive.org/web/20200501185118/https://www.innocentive.com/offering-overview/seeker-faqs/ Innocentive Seeker FAQs (Wayback Machine Copy)]
** '''Tinder''' — [[:wikipedia:Tinder (app)|Tinder]]; [https://blog.gotinder.com/?locale=en Tinder Blog]
*** [https://web.archive.org/web/20200501190444/https://www.innocentive.com/our-solvers/faqs/ Innocentive Solver FAQ (Wayback Machine Copy)] — A number of the questions toward the top are the same as the FAQ above so you can obviously skip those!
** '''Hinge''' — [[:wikipedia:Hinge (app)|Hinge Wikipedia article]]; [https://hingeapp.zendesk.com/hc/en-us/categories/360001659533-Getting-Started Hinge Getting Started FAQ]
* Case 2: The Canon Hackers Dev Kit
**  '''Grindr''' — [[:wikipedia:Grindr|Grindr Wikipedia article]]; [https://hingeapp.zendesk.com/hc/en-us/categories/360001659533-Getting-Started Hinge Getting Started FAQ]
** [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” The New York Times, May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-free|http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html}} {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}}
**  '''OkCupid''' — [[:wikipedia:OkCupid|OkCupid Wikipedia article]]; [https://www.okcupid.com/about OkCupid About Page]
** [Case] C.H.D.K. Wiki Take a look at the [Home page https://chdk.fandom.com/wiki/CHDK] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works.
** '''JSwipe''' — [[:wikipedia:JSwipe|JSwipe Wikipedia article]]; [https://jswipeapp.com/ JSwipe website]


'''Optional Readings:'''
'''Optional Readings:'''
* Zhu, Haiyi, Robert E. Kraut, and Aniket Kittur. 2014. “The Impact of Membership Overlap on the Survival of Online Communities.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 281–290. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557213. {{avail-uw|https://doi.org/10.1145/2556288.2557213}}
:'''Note:''' This is an alternate reading for the required reading by Zhu et al. (2014) above. If you've already the this one, you do ''not'' need to read this the required reading. If you have not read either, you should read the one above.


* Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” Esquire Magazine, October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box.  {{avail-free|https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box}}
=== November 25 (Wednesday): NO CLASS (Thanksgiving Holiday) ===
* Mollick, Ethan. “Tapping into the Underground.” MIT Sloan Management Review 46, no. 4 (2005): 21. [[http://sloanreview.mit.edu/article/tapping-into-the-underground/ Available through UW Libraries]]
* Mollick, Ethan. “The Engine of the Underground: The Elite-Kiddie Divide.” SIGGROUP Bull. 25, no. 2 (2005): 23–27. [[http://portal.acm.org/citation.cfm?id=1067721.1067726 Available through UW Libraries]]
* Scacchi, Walt. “Computer Game Mods, Modders, Modding, and the Mod Scene.” First Monday 15, no. 5 (2010). http://firstmonday.org/ojs/index.php/fm/article/view/2965


=== June 1 (Tuesday): Guest Lecturers on Building Community on TikTok & Content Moderation ===
=== November 30 (Monday): Understanding Online Community Founders ===


'''Guests:'''
'''Guest Lectures:'''


* Hunter Brown
* [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University)
* [https://ckiene.org/ Charles Kiene]


'''Required readings:'''
'''Resources:'''


* [https://artsci.washington.edu/news/2021-04/creating-community-tiktok Creating Community on TikTok] — Short article by the UW College of Arts and Sciences about a Hunter Brown and his experience building TikTok
* [https://canvas.uw.edu/files/70572182/download?download_frd=1 Week 10 Reading Note] (Requires UW Access)
* [https://www.tiktok.com/@hunterkaimi @hunterkaimi on TikTok]


'''Optional readings:'''
'''Lectures:''' (watch ''before'' class)


* Jiang, Jialun "Aaron," Charles Kiene, Skyler Middler, Jed R. Brubaker, and Casey Fiesler. 2019. “Moderation Challenges in Voice-Based Online Communities on Discord.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 55:1–55:23. https://doi.org/10.1145/3359157. {{avail-uw|https://doi.org/10.1145/3359157}}
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=36dbc1f8-b8f8-4597-bc09-ac7e007409c9 Understanding Online Community Founders (Part 1/3): Introduction] [6m37s]
* Kiene, Charles, Jialun “Aaron” Jiang, and Benjamin Mako Hill. 2019. “Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 44:1–44:23. https://doi.org/10.1145/3359146. {{avail-uw|https://doi.org/10.1145/3359146}}
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5a22b9a9-bb96-4d59-8695-ac7e007409e7 Understanding Online Community Founders (Part 2/3): Introduction] [23m38s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=74381b39-c782-4525-98a3-ac7e00740a16 Understanding Online Community Founders (Part 3/3): Introduction] [10m17s]


'''Plan:'''
'''Required Readings'''


: In the first part of class (~6-7pm), we'll have an interview and question and answer session with graduating UW Department of Communication student Hunter Brown. Hunter Brown posted his first video to TikTok in late December 2019 and started the undergraduate version of this class (COM482) in the first week of January 2020. Over the quarter that Hunter was taking the class, he grew his followers to more than 15,500 using own creativity, intuition, and some of the concepts and techniques from the course. Hunter has since grown his TikTok community to more than 300,000 followers.
* [Case]  Kraut, R. E., & Fiore, A. T. (2014). The Role of Founders in Building Online Groups. ''Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing'', 722–732. {{avail-uw|https://doi.org/10.1145/2531602.2531648}}
* [Case] Foote, J., Gergle, D., & Shaw, A. (2017). Starting online communities: Motivations and goals of wiki founders. ''Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17)'', 6376–6380. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}.
* [Case] Foote, J., & Contractor, N. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}.


:Check out Hunter's TikTok, linked from the syllabus, and come ready to ask him any questions you have. I'll start us out by interviewing Hunter about his experience growing an online community and then we'll open up to your questions.
=== December 2 (Wednesday): Reflections on building a TikTok community ===


:In the second part of the class (~7-8pm), we'll hear from Charlie Kiene (a PhD student at UW) about his research on content moderation on Discord. He'll be talking about two papers that are linked in the optional readings above. You'll probably get more of the conversation if you read the papers in advance, but doing so is not a requirement. Your first priority should be your projects. Charlie studies governance and content moderation more generally and has been doing a bunch of work on Reddit so I'm sure he'll be able to answer questions you have about that as well.
'''Guest:'''
* Hunter Brown


:In both cases, all I'm asking you to do is to be engaged and to ask questions.
'''Required Readings:'''


=== June 3-5 (Thursday-Saturday): Final Presentations ===
* [https://www.tiktok.com/@hunterkaimi @hunterkaimi on TikTok]


Recordings of final presentations will be due at 11:59pm on Thursday June 3rd. Peer feedback on your classmates presentations is due 48 hours later (11:59pm on Saturday June 5th). Details information about the assignment is in [[#Project 2: Consultant's Report]]. Detailed information on the final presentations is available in [[/Final presentation]]
'''Resources:'''
* [https://canvas.uw.edu/files/70572182/download?download_frd=1 Week 10 Reading Note] (Requires UW Access)


<!-- '''No readings.''' The final classes will be devoted entirely to presentations.
There is no reading for today day. Instead, we'll have an interview and question and answer session with fellow UW Department of Communication student (and COM482 alumni) Hunter Brown. Hunter Brown posted his first video to TikTok in late December 2019 and started COM482 in the first week of January 2020. Over the quarter that Hunter was taking the class, he grew his followers to more than 15,500 using own creativity, intuition, and some of the concepts and techniques from the course. Hunter has since grown his TikTok following to more than 218,000 people in less a year.


Details are on the [[#Final Projects: Consultant's Report]] section of this page.
Check out Hunter's TikTok, linked from the syllabus, and come ready to ask him any questions you have. I'll start us out by interviewing Hunter about his experience growing an online community. Then we'll open up to your questions.


=== December 2 (Wednesday): Instant Messaging, Group Chat, and Synchronous Communication {{tentative}}  ===
<!-- === December 2 (Wednesday): Instant Messaging, Group Chat, and Synchronous Communication {{tentative}}  ===


'''Guest Lecturers:'''
'''Guest Lecturers:'''
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* [Case] Dasgupta, Sayamindu. 2013. “From Surveys to Collaborative Art: Enabling Children to Program with Online Data.” In Proceedings of the 12th International Conference on Interaction Design and Children, 28–35. IDC ’13. New York, NY: ACM. https://doi.org/10.1145/2485760.2485784. {{avail-uw|https://doi.org/10.1145/2485760.2485784}}  {{tentative}}
* [Case] Dasgupta, Sayamindu. 2013. “From Surveys to Collaborative Art: Enabling Children to Program with Online Data.” In Proceedings of the 12th International Conference on Interaction Design and Children, 28–35. IDC ’13. New York, NY: ACM. https://doi.org/10.1145/2485760.2485784. {{avail-uw|https://doi.org/10.1145/2485760.2485784}}  {{tentative}}


'''Optional Readings:'''
* [Case] Jiang, Jialun Aaron, Charles Kiene, Skyler Middler, Jed R. Brubaker, and Casey Fiesler. 2019. “Moderation Challenges in Voice-Based Online Communities on Discord.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 55:1–55:23. https://doi.org/10.1145/3359157.
* Kiene, Charles, Jialun “Aaron” Jiang, and Benjamin Mako Hill. 2019. “Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 44:1–44:23. https://doi.org/10.1145/3359146. {{avail-uw|https://doi.org/10.1145/3359146}}


=== December 2 (Tuesday): Creative Collaboration {{tentative}} ===
=== December 2 (Tuesday): Creative Collaboration {{tentative}} ===
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* Stanford 2011 symposium: [http://www.youtube.com/watch?v=B5kQYWLtW3Y From Counterculture to Cyberculture: the Legacy of the Whole Earth Catalog]
* Stanford 2011 symposium: [http://www.youtube.com/watch?v=B5kQYWLtW3Y From Counterculture to Cyberculture: the Legacy of the Whole Earth Catalog]
-->


=== December 7 (Monday): Final Poster Presentations ===
=== December 7 (Monday): Final Poster Presentations ===
<!--
'''Resources:'''
* [https://en.wikipedia.org/wiki/Wikipedia_talk:Wiki_Ed/University_of_Washington/Interpersonal_Media_%28%29 Presentation Sign-up/Schedule]
* [https://canvas.uw.edu/courses/1430217/assignments/2953943 Presentation Slides Dropbox in Canvas] — Slides are optional but recommended and are due by '''1:30pm before class'''. If you turn in your slides after 1:30pm, I will not have time to put them into the line-up for class.


'''Resources:'''
'''Resources:'''


* [[Interpersonal Media (Winter 2020)/Poster sessions|Details on the Poster sessions]] including due dates/times, instructions, and so on.
* The poster content should be an overview and preview of your final project. Details on the expectations for the final project are on [[Interpersonal_Media_(Winter_2020)#Final_Projects:_Critical_Analysis_of_Online_Community|the relevant section of the syllabus]].
-->
'''No readings.''' The final classes will be devoted entirely to final presentations.
=== December 9 (Wednesday): Final Poster Presentations ===
<!--
'''Resources:'''
* [https://en.wikipedia.org/wiki/Wikipedia_talk:Wiki_Ed/University_of_Washington/Interpersonal_Media_%28%29 Presentation Sign-up/Schedule]
* [https://en.wikipedia.org/wiki/Wikipedia_talk:Wiki_Ed/University_of_Washington/Interpersonal_Media_%28%29 Presentation Sign-up/Schedule]
* [https://canvas.uw.edu/courses/1448701/assignments/2953943 Presentation Slides Dropbox in Canvas] — Slides are optional but recommended and are due by '''1:30pm before class'''. If you turn in your slides after 1:30pm, I will not have time to put them into the line-up for class.
* [https://canvas.uw.edu/courses/1430217/assignments/2953943 Presentation Slides Dropbox in Canvas] — Slides are optional but recommended and are due by '''1:30pm before class'''. If you turn in your slides after 1:30pm, I will not have time to put them into the line-up for class.
 


'''Resources:'''
'''Resources:'''
Line 850: Line 920:
* The poster content should be an overview and preview of your final project. Details on the expectations for the final project are on [[Interpersonal_Media_(Winter_2020)#Final_Projects:_Critical_Analysis_of_Online_Community|the relevant section of the syllabus]].
* The poster content should be an overview and preview of your final project. Details on the expectations for the final project are on [[Interpersonal_Media_(Winter_2020)#Final_Projects:_Critical_Analysis_of_Online_Community|the relevant section of the syllabus]].


* Giving a talk in an empty Zoom room with recording on works pretty well.
-->


'''No readings.''' The final classes will be devoted entirely to presentations.
=== December 17 (Thursday): DUE: Final Projects ===
Details are on the [[#Final Projects: Critical Analysis of Online Community]] section of this page.
<!--
=== REMOVED MATERIAL ===
=== REMOVED MATERIAL ===


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* [https://canvas.uw.edu/files/33600343/download?download_frd=1 Week 8 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/files/33600343/download?download_frd=1 Week 8 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/33628104/download?wrap=1 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/33628104/download?wrap=1 Lecture Slides] (Requires Canvas access)


'''Required Readings:'''
'''Required Readings:'''
Line 878: Line 955:
'''Resources:'''
'''Resources:'''
* [https://canvas.uw.edu/files/33600343/download?download_frd Week 8 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/files/33600343/download?download_frd Week 8 Reading Note] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1448701/files/33724703/download?wrap Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1430217/files/33724703/download?wrap Lecture Slides] (Requires Canvas access)


'''Required Readings:'''
'''Required Readings:'''


* von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5.
* von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5.
page.


-->
-->
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