Editing Building Successful Online Communities (Fall 2025) (section)

=== November 25 (Tuesday): User Innovation ===
<!-- Week: #8: Challenges 1/2 --><!-- [S14-W08-1/2] --><!-- [S15-W08-2/2] -->

'''Lectures:'''  (watch ''before'' class)

* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0225f7ce-a3b3-4d2b-9dd1-b39b0087b1bb Innovation Communities (1/5): User Innovation] [10m44s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=66fd7417-90c5-4395-bc81-b39b0087b11a Innovation Communities (2/5): Sources of Innovation] [18m19s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a5ddb89c-f2fe-4d31-af78-b39b0087b14f Innovation Communities (3/5): Free Innovation] [4m23s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1f4f14ec-eccd-47f2-84c9-b39b0087b0d4 Innovation Communities (4/5): Community Innovation] [13m11s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8b418935-313c-465c-aa19-b39b0087b182 Innovation Communities (5/5): How Community Innovation Happens] [7m58s]
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* [Hackers (Part 1/3): Introduction] [19m38s] {{forthcoming}}
* [Hackers (Part 2/3): CHDK Part 1] [11m29s] {{forthcoming}}
* [Hackers (Part 3/3): CHDK Part 2] [12m46s] {{forthcoming}}
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'''Resources:''' 

* [https://canvas.uw.edu/courses/1828172/files/folder/reading_notes?preview=141890565 Reading Note #7] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1828172/files/folder/slides?preview=139013577 Lecture Slides (Innovation Communities)] (Requires Canvas access)
<!--* [Lecture Slides (Hackers and CHDK)] (Requires Canvas access) {{forthcoming}}-->
* [https://canvas.uw.edu/courses/1828172/files/folder/case_boards?preview=142149204 Case Boards (Innovation Communities)] (Requires Canvas access)
<!--* [Case Boards (Hackers and CHDK)] (Requires Canvas access) {{forthcoming}}-->
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9252ee00-6d38-4c92-82ba-b3a10071653e Case discussion video] (Requires Canvas access)


'''Required Readings:'''

* von Hippel, Eric. 2005. ''Democratizing Innovation''. Cambridge, Massachusetts: The MIT Press. {{avail-free|https://direct.mit.edu/books/book/2821/Democratizing-Innovation}} ''[Read Chapters 1, 2, & 5]''

Case<!-- #1--> on Innocentive:

* [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}}
* [Case] Spend some time poking around the [https://www.innocentive.com/ Innocentive website]. Because they've removed some information as part of a series of rebrands (they switched to "Wazoku Crowd" several years ago and then back to Innocentive in mid-2025) skip [https://www.innocentive.com/challenges/faq/ the current Innocentive FAQ] and read these two instead:
** [Case] [https://web.archive.org/web/20190629034830/https://www.innocentive.com/our-solvers/faqs/ The Innocentive Solver FAQ] (Archived on the Internet Archive)
** [Case] [https://web.archive.org/web/20190805065830/https://www.innocentive.com/offering-overview/seeker-faqs/ The Innocentive Seeker FAQ] (Archived on the Internet Archive)

<!--''Case #2 on CHDK:''

* [Case] {{avail-wp|DIGIC#Custom_firmware}}
* [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” ''The New York Times'', May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-uw|https://www.proquest.com/docview/346072852/fulltext/A244EAAB8E9B4524PQ}}
* [Case] ''CHDK Wiki'': Take a look at the [https://chdk.fandom.com/wiki/CHDK CHDK home page] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works.
* [Case] {{avail-wp|Nexus Mods}}
* [Case] ''Nexus Mods'': Take a look at the [https://www.nexusmods.com/ home page] of Nexus Mods and get a sense of what this community is about. 
* [Case] Lee, Daniel, Dayi Lin, Cor-Paul Bezemer, and Ahmed E. Hassan. 2020. “Building the Perfect Game – an Empirical Study of Game Modifications.” ''Empirical Software Engineering'' 25 (4): 2485–2518. https://doi.org/10.1007/s10664-019-09783-w. {{avail-uw|https://doi.org/10.1007/s10664-019-09783-w}}
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;Optional Readings:

* von Hippel, Eric. 2016. ''Free Innovation''. Cambridge, Massachusetts: MIT. {{avail-free|https://direct.mit.edu/books/book/5344/Free-Innovation}}<!-- mention in lecture -->
*  ''[Exceprts]'' Peralta, Stacy, dir. 2002. ''Dogtown and Z-Boys''. Documentary, Sport. Agi Orsi Productions, Vans. {{avail-canvas|1=https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bcc98862-f59e-4950-8d83-b3a1014ef27a}}
<!--
* Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” ''Esquire Magazine'', October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box. {{avail-free|https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box}}  {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}}
* Mollick, Ethan. 2005. “Tapping into the Underground.” ''MIT Sloan Management Review'' 46 (4): 21. http://sloanreview.mit.edu/article/tapping-into-the-underground/. {{avail-uw|http://sloanreview.mit.edu/article/tapping-into-the-underground/}}
* Mollick, Ethan. 2005. “The Engine of the Underground: The Elite-Kiddie Divide.” ''SIGGROUP Bulletin'' 25 (2): 23–27. https://doi.org/10.1145/1067721.1067726. {{avail-uw|https://doi.org/10.1145/1067721.1067726}}
* Scacchi, Walt. 2010. “Computer Game Mods, Modders, Modding, and the Mod Scene.” ''First Monday'' 15 (5). http://firstmonday.org/ojs/index.php/fm/article/view/2965. {{avail-free|http://firstmonday.org/ojs/index.php/fm/article/view/2965}}
--><!-- Week: #9: Challenges 1/2 --><!-- Dr. Regina Cheng and Hackers

'''Required Readings:'''

''Case #1: Guest lecture and Q&A with Dr. Regina Cheng:''

We will be joined in class by [https://reginachangzhou.github.io/ Ruijia Cheng, PhD] (Regina, 程瑞加). Dr. Cheng is a Research Scientist at Apple in the ''Human Centered Machine Intelligence (HCMI)'' group. She has published a number of papers about learning, feedback, and AI in online communities—three of the top topics that folks requested most frequently in the poll. Dr. Cheng received her PhD in 2023 in the [https://www.hcde.washington.edu/ Department of Human-Centered Design & Engineering at UW], and I was honored to serve as one of the co-advisors of her dissertation work. Dr Cheng tells me she plans to present work based on the three studies below.

Please read '''one of the three papers below'''. Feel free to pick whichever one you're most excited about:

* Cheng, Ruijia, Sayamindu Dasgupta, and Benjamin Mako Hill. 2022. “How Interest-Driven Content Creation Shapes Opportunities for Informal Learning in Scratch: A Case Study on Novices’ Use of Data Structures.” In ''Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems'', 1–16. CHI ’22. New York, NY, USA: Association for Computing Machinery. https://doi.org/10.1145/3491102.3502124. {{avail-free|https://doi.org/10.1145/3491102.3502124}}
* Cheng, Ruijia, and Jenna Frens. 2022. “Feedback Exchange and Online Affinity: A Case Study of Online Fanfiction Writers.” ''Proceedings of the ACM: Human-Computer Interaction'' 6 (CSCW2): 402:1-402:29. https://doi.org/10.1145/3555127. {{avail-free|https://doi.org/10.1145/3555127}}
* Cheng, Ruijia, Ruotong Wang, Thomas Zimmermann, and Denae Ford. 2024. “‘It Would Work for Me Too’: How Online Communities Shape Software Developers’ Trust in AI-Powered Code Generation Tools.” ''ACM Transaction on Interactive Intelligent Systems'' 14 (2): 11:1-11:39. https://doi.org/10.1145/3651990. {{avail-free|https://doi.org/10.1145/3651990}}

There are no reading note for this case or specific questions I want you to prepare answers to. Your assignment is to come prepared with two questions based on the paper you've read. We'll be ready to call people from the cold call list, so be ready!

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