Editing Building Successful Online Communities (Fall 2025) (section)

=== October 28 (Tuesday): Meso: Norms & Rules ===
<!-- Week: #4: Meso 1/2 -->
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'''Lectures:'''  (watch ''before'' class)

* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ca76fdd9-f551-4e77-a8a8-b366012f6d20 Norms and Rules (1/3): Introduction] [11m20s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8ccc46e7-52c4-4f9f-8173-b366012f6d83 Norms and Rules (2/3): Descriptive norms] [17m34s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ca259f77-d6f1-4913-b423-b366012f6d58 Norms and Rules (3/3): Injunctive norms] [13m13s]

* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e5ed8352-7f02-4d00-b52e-b366012ecc5f Maintaining Order (1/5): Overview] [7m25s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9c8e3ef5-a99e-4960-abd9-b366012ecc05 Maintaining Order (2/5): Threats] [20m3s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=99cbe044-d0cc-48c8-ab06-b366012ecbdb Maintaining Order (3/5): Responses Part 1] [16m30s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ddf374c8-7408-4e47-86da-b366012ecc31 Maintaining Order (4/5): Responses Part 2] [20m45s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=70488068-23c9-4ddb-9f83-b366012ecba7 Maintaining Order (5/5): Collateral Damage] [6m55s]

'''Resources:'''

* [https://canvas.uw.edu/courses/1828172/files/folder/reading_notes?preview=140164594 Reading Note #3] (Requires Canvas access)
* [https://canvas.uw.edu/files/139013567/download?download_frd=1 Lecture Slides (Norms and Rules)] (Requires Canvas access)
* [https://canvas.uw.edu/files/139013566/download?download_frd=1 Lecture Slides (Maintaining Order)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1828172/files/folder/case_boards?preview=140823838 Case Boards (Reddit Rules)] (Requires Canvas access)
* [https://canvas.uw.edu/courses/1828172/files/folder/case_boards?preview=140823837 Case Boards (News Comments)] (Requires Canvas access)<!--
* [Case Discussion Video (Reddit Rules)] (Requires Canvas access)  {{forthcoming}}
* [Case Discussion Video (News Comments)] (Requires Canvas access) {{forthcoming}} -->

; Required Readings:

*  [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 125-170 (§1-5)

;Required readings for Case #1 on Reddit (and Yelp) rules:

* [Case] Fiesler, Casey, Jialun Jiang, Joshua McCann, Kyle Frye, and Jed Brubaker. 2018. “Reddit Rules! Characterizing an Ecosystem of Governance.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 12 (1). {{avail-uw|https://doi.org/10.1609/icwsm.v12i1.15033}}
* [Case] The posted rules widget for these 5 subreddits, located in a box on the right side of the subreddit page:
** [https://www.reddit.com/r/aww/ /r/aww]
** [https://www.reddit.com/r/udub/ /r/udub]
** [https://www.reddit.com/r/Seattle/ /r/Seattle]
** [https://www.reddit.com/r/SeattleWA/ /r/SeattleWA]
** [https://www.reddit.com/r/AmItheAsshole/ /r/AmITheAsshole aka /r/AITA]
** [https://www.reddit.com/r/AskVet/ r/AskVet]
* [Case] [https://www.yelp.com/guidelines Yelp's guidelines] (be sure to hit 'expand all' to see the full list) 

;Required readings for Case #2 on two new commenting content moderation systems:

* [Case] Johnson, Anne. 2014. “Policing The Trolls: The Ins and Outs of Comment Moderation.” ''NPR'', September 24, 2014, sec. Fairness & Accuracy. {{avail-free|https://www.npr.org/sections/publiceditor/2014/09/24/348775874/policing-the-trolls-the-ins-and-outs-of-comment-moderation}}
* [Case] Lomas, Natasha. 2015. “Can Civil Comments Kill The Internet Troll?” ''TechCrunch'' (blog). October 31, 2015. {{avail-free|https://techcrunch.com/2015/10/31/can-civil-comments-kill-internet-trolls/}}
* [Case]  Schneider, Daniel J. and Eric Lubbers. 2017. “Our Article Comments Have Been a Cesspool of Trolls and Spam for Years. Enter Civil Comments.” ''The Denver Post'' (blog). May 23, 2017. {{avail-free|https://www.denverpost.com/2017/05/22/denver-post-civil-comments/}}

;Optional Readings:

* Hwang, Sohyeon, and Aaron Shaw. 2022. “Rules and Rule-Making in the Five Largest Wikipedias.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 16 (May):347–57. {{avail-uw|https://doi.org/10.1609/icwsm.v16i1.19297}}
* Cialdini, Robert B., Carl A. Kallgren, and Raymond R. Reno. 1991. “A Focus Theory of Normative Conduct: A Theoretical Refinement and Reevaluation of the Role of Norms in Human Behavior.” In ''Advances in Experimental Social Psychology'', edited by Mark P. Zanna, 24:201–34. Academic Press. https://doi.org/10.1016/S0065-2601(08)60330-5. {{avail-free|http://www.influenceatwork.com/wp-content/uploads/2015/05/A-Focus-Theory-of-Normative-Conduct.pdf}}
* Frey, Seth, P. M. Krafft, and Brian C. Keegan. 2019. “‘This Place Does What It Was Built For’: Designing Digital Institutions for Participatory Change.” ''Proceedings ACM Human-Computer Interaction''. 3 (CSCW): 32:1-32:31. https://doi.org/10.1145/3359134.
* Matias, J. Nathan. 2019. “Preventing Harassment and Increasing Group Participation through Social Norms in 2,190 Online Science Discussions.” ''Proceedings of the National Academy of Sciences'' 116 (20): 9785–89. {{avail-uw|https://doi.org/10.1073/pnas.1813486116}}
* Schluger, Charlotte, Jonathan P. Chang, Cristian Danescu-Niculescu-Mizil, and Karen Levy. 2022. “Proactive Moderation of Online Discussions: Existing Practices and the Potential for Algorithmic Support.” ''Proceedings of the ACM: Human-Computer Interaction'' 6 (CSCW2): 370:1-370:27. {{avail-free|https://doi.org/10.1145/3555095}}
* {{avail-wp|Leeroy Jenkins}} (also see [https://www.youtube.com/watch?v=ufeEAxz1AH8 the original Youtube Video])
* [Case] Bogdanoff, Aja. 2017. “Saying Goodbye to Civil Comments.” ''Medium'' (blog). December 21, 2017. {{avail-free|https://medium.com/@aja_15265/saying-goodbye-to-civil-comments-41859d3a2b1d}}