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Online Communities (UW COM481 Spring 2024)
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=== June 3 (Monday): DUE: Final Projects === Details are on the [[#Final Projects: Critical Analysis of Online Community]] section of this page. <!-- == REMOVED MATERIAL == === Innovation Communities === '''Lectures:''' (watch ''before'' class) * [Innovation Communities (Part 1/4): Introduction] [15m14s] {{forthcoming}} * [Innovation Communities (Part 2/4): User Innovation Examples] [23m04s] {{forthcoming}} * [Innovation Communities (Part 3/4): Introduction] [15m12s] {{forthcoming}} * [Innovation Communities (Part 4/4): Introduction] [16m09s] {{forthcoming}} '''Resources:''' * [Week 7 Reading Note] (Requires Canvas access) {{forthcoming}} * [Lecture Slides] (Requires Canvas access) {{forthcoming}} * [Case Boards] (Requires Canvas access) {{forthcoming}} * [Class/Case Screencast] (Requires Canvas access) {{forthcoming}} '''Required Readings:''' * von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5. * [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}} * [Case] Spend some time poking around the [https://www.innocentive.com/ Innocentive website], in particular, read the: ** [https://www.innocentive.com/offering-overview/seeker-faqs/ Innocentive Seeker FAQs] ** [https://www.innocentive.com/our-solvers/faqs/ Innocentive Solver FAQ] — A number of the questions toward the top are the same as the FAQ above so you can skip those! === Understanding Online Community Founders === '''Guest Lectures:''' * [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University) '''Resources:''' * [https://canvas.uw.edu/files/70572182/download?download_frd=1 Week 10 Reading Note] (Requires UW Access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=36dbc1f8-b8f8-4597-bc09-ac7e007409c9 Understanding Online Community Founders (Part 1/3): Introduction] [6m37s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5a22b9a9-bb96-4d59-8695-ac7e007409e7 Understanding Online Community Founders (Part 2/3): Introduction] [23m38s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=74381b39-c782-4525-98a3-ac7e00740a16 Understanding Online Community Founders (Part 3/3): Introduction] [10m17s] '''Required Readings''' * [Case] Kraut, R. E., & Fiore, A. T. (2014). The Role of Founders in Building Online Groups. ''Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing'', 722–732. {{avail-uw|https://doi.org/10.1145/2531602.2531648}} * [Case] Foote, J., Gergle, D., & Shaw, A. (2017). Starting online communities: Motivations and goals of wiki founders. ''Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17)'', 6376–6380. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}. * [Case] Foote, J., & Contractor, N. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}. === Instant Messaging, Group Chat, and Synchronous Communication {{tentative}} === '''Guest Lecturers:''' * [https://www.researchgate.net/profile/Pranav_Malhotra Pranav Malhotra] {{tentative}} * [https://ckiene.org/ Charles Kiene] {{tentative}} '''Resources:''' * [https://canvas.uw.edu/files/62326466/download?download_frd=1 Week 9-1 Reading Note] (Requires Canvas access) * [ Lecture Slides] (Requires Canvas access) * [ Class Video Recording] (Requires Canvas access) * [ Case Boards] (Requires Canvas access) '''Required Readings:''' * Nardi, Bonnie A., Steve Whittaker, and Erin Bradner. 2000. “Interaction and Outeraction: Instant Messaging in Action.” In Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work, 79–88. New York, NY: ACM. https://doi.org/10.1145/358916.358975. {{avail-uw|https://doi.org/10.1145/358916.358975}} {{tentative}} * Ling, Rich, and Chih-Hui Lai. 2016. “Microcoordination 2.0: Social Coordination in the Age of Smartphones and Messaging Apps.” Journal of Communication 66 (5): 834–56. https://doi.org/10.1111/jcom.12251. {{avail-uw|https://doi.org/10.1111/jcom.12251}} * [Case] [https://scratch.mit.edu/ Scratch Online Community] {{tentative}} ** Spend at least 5-10 minutes poking around the Scratch website. Watch the video, click on several projects, try to create a project, create an account if you want, and so on. {{tentative}} ** Try to acquaint yourself with the Scratch community by exploring the [Scratch Wiki] (a project to document Scratch created by users of the community). In particular, check out the pages on [https://en.scratch-wiki.info/wiki/Scratch_Community Scratch Community], the [https://en.scratch-wiki.info/wiki/Moderation Page], [https://en.scratch-wiki.info/wiki/Scratch_Wiki:Table_of_Contents/Website_General Scratch Website General] page. {{tentative}} * [Case] Dasgupta, Sayamindu. 2013. “From Surveys to Collaborative Art: Enabling Children to Program with Online Data.” In Proceedings of the 12th International Conference on Interaction Design and Children, 28–35. IDC ’13. New York, NY: ACM. https://doi.org/10.1145/2485760.2485784. {{avail-uw|https://doi.org/10.1145/2485760.2485784}} {{tentative}} '''Optional Readings:''' * [Case] Jiang, Jialun Aaron, Charles Kiene, Skyler Middler, Jed R. Brubaker, and Casey Fiesler. 2019. “Moderation Challenges in Voice-Based Online Communities on Discord.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 55:1–55:23. https://doi.org/10.1145/3359157. * Kiene, Charles, Jialun “Aaron” Jiang, and Benjamin Mako Hill. 2019. “Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 44:1–44:23. https://doi.org/10.1145/3359146. {{avail-uw|https://doi.org/10.1145/3359146}} === Creative Collaboration {{tentative}} === '''Required Readings:''' * Lessig, Lawrence. Remix: Making Art and Commerce Thrive in the Hybrid Economy. Penguin Press HC, 2008. (Introduction) [[https://archive.org/stream/LawrenceLessigRemix/Remix-o.txt Free Online]] * [Case] Hill, Benjamin Mako, and Andrés Monroy-Hernández. “The Remixing Dilemma The Trade-Off Between Generativity and Originality.” American Behavioral Scientist 57, no. 5 (May 1, 2013): 643–663. [[http://dx.doi.org/10.1177/0002764212469359 Available through UW Libraries]] [[https://mako.cc/academic/hill_monroy-remixing_dilemma-DRAFT.pdf Free Preprint]] * [Case] Buechley, Leah, and Benjamin Mako Hill. Lilly Pad in the Wild: How Hardwareʼs Long Tail is Supporting New Engineering and Design Communities, DIS 2010. [[http://mako.cc/academic/buechley_hill_DIS_10.pdf Free Preprint]] * [Case] [https://www.youtube.com/watch?v=L4a89n4ZJ5w Examples of Lilypad Projects] (Youtube Video) '''Optional Readings:''' * Sinnreich, Aram. Mashed Up: Music, Technology, and the Rise of Configurable Culture. University of Massachusetts Press, 2010. (Excerpts) [Forthcoming in Canvas] * Vaidhyanathan, Siva. Copyrights and Copywrongs: The Rise of Intellectual Property and How It Threatens Creativity. New York: New York University Press, 2001. [Available from Instructor] '''Required Readings:''' * [https://en.wikipedia.org/wiki/Bulletin_board_system Bulletin board system article on Wikipedia]. * [Case] Hafner, K. (1997). [http://www.wired.com/wired/archive/5.05/ff_well_pr.html The epic saga of the WELL]. * [Case] Turner, F. (2005). [http://muse.jhu.edu/journals/technology_and_culture/v046/46.3turner.html Where the counterculture met the new economy: The WELL and the origins of virtual community]. '''Optional Readings:''' This link is missing * Hauben, Michael, Ronda Hauben, and Thomas Truscott. (1997) Netizens: On the History and Impact of Usenet and the Internet. Los Alamitos, Calif: Wiley-IEEE Computer Society Press. [[http://pear.accc.uic.edu/ojs/index.php/fm/article/view/608/529 Chapter 2] and [http://pear.accc.uic.edu/ojs/index.php/fm/article/view/609/530 Chapter 3]] '''Optional Video:''' * Stanford 2011 symposium: [http://www.youtube.com/watch?v=B5kQYWLtW3Y From Counterculture to Cyberculture: the Legacy of the Whole Earth Catalog] === Free Software/Open Source === '''Resources:''' * [https://canvas.uw.edu/files/33600343/download?download_frd=1 Week 8 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/courses/1612238/files/33628104/download?wrap=1 Lecture Slides] (Requires Canvas access) '''Required Readings:''' * Fogel, K. (2009). [http://producingoss.com/en/introduction.html Producing Open Source Software]. Introduction - includes "History" & "The Situation Today." You'll need to press "next" to turn the page once. * [Case] Stallman, R. (1984). [https://www.gnu.org/gnu/manifesto.html The GNU manifesto]. * [Case] Stallman, R. (1989). [https://gnu.org/licenses/old-licenses/gpl-1.0.html The GNU general public license, version 1]. * Debian (1997). [http://www.debian.org/social_contract.1.0 Debian social contract, version 1.0]. * [Case] Raymond, E. S. (2001). [http://www.catb.org/esr/writings/cathedral-bazaar/cathedral-bazaar/ The Cathedral & the Bazaar]. (The web-based version of this essay is split over many pages. Just keep clicking next until you get to the end.) === Civic Communities === * Castells, M. (2007). Communication, Power and Counter-power in the Network Society. International Journal of Communication, 1(1), 29. [[http://ijoc.org/index.php/ijoc/article/view/46/35 Freely Available Online]] * Monroy-Hernández, A., boyd, danah, Kiciman, E., De Choudhury, M., & Counts, S. (2013). The New War Correspondents: The Rise of Civic Media Curation in Urban Warfare. In Proceedings of the 2013 Conference on Computer Supported Cooperative Work (pp. 1443–1452). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2441938 Official Link (Available through UW Libraries]] [[https://arxiv.org/pdf/1507.01291 Freely Available Online]] * Hu, Y., Farnham, S. D., & Monroy-Hernández, A. (2013). Whoo.Ly: Facilitating Information Seeking for Hyperlocal Communities Using Social Media. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 3481–3490). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2466478 Official Link (Available through UW Libraries]] [[http://research.microsoft.com/pubs/192107/whooly.pdf Freely Available Online] === Learning Communities === Guest Lecture from [http://www.unmad.in/ Sayamindu Dasgupta] who is a professor at the Information School at the University of North Carolina, Chapel Hill. TODO: Add readings (Maybe something about communities of practice?) '''Required Readings:''' * Roque, R.; Dasgupta, S.; Costanza-Chock, S. Children’s Civic Engagement in the Scratch Online Community. Soc. Sci. 2016, 5, 55. [https://www.mdpi.com/2076-0760/5/4/55 Open Access] * Brennan, K., Monroy‐Hernández, A., & Resnick, M. (2010). Making projects, making friends: Online community as catalyst for interactive media creation. New directions for youth development, 2010(128), 75-83. [http://web.media.mit.edu/~mres/papers/NDYD-final.pdf PDF From MIT.edu] * [Case] [https://scratch.mit.edu/ https://scratch.mit.edu]: Visit the site. Read [https://scratch.mit.edu/about the about page], the [https://scratch.mit.edu/parents the information for parents], [https://scratch.mit.edu/educators and for educators]. Watch all the videos. Spend some time exploring and run some programs (try to find at least one animation and at least one game). * [Case] [https://www.blockstud.io/ https://www.blockstud.io/]: For the case we're going to compare scratch to a different: Block Studio. This is an experimental project by Raoul, a PhD student at UW. Click start and watch the three lessons. You don't have to actually make any games with Block Studio, but do learn how it works as much as you can. After that [https://www.blockstud.io/bsp/bsp_games/ survey the published projects]. === Social Computing === We have a special guest this week: [http://www.andresmh.com/ Andrés Monroy-Hernandez!] Andrés was previously at Microsoft Research and is currently a lead research scientist at Snap Inc., the maker of Snapchat. Andrés has research interests ranging from civic communities to educational communities and more recently he is focusing on "social computing systems," which we will learn about today. '''Required Readings:''' * Howe, J. (2006). [https://www.wired.com/2006/06/crowds/ The rise of crowdsourcing]. Wired Magazine, 14(6), 1–4. * [Case] [https://docs.aws.amazon.com/AWSMechTurk/latest/RequesterUI/Introduction.html Amazon Mechanical Turk Requester UI Guide] * [Case] [https://mturkpublic.s3.amazonaws.com/docs/MTURK_BP.pdf Amazon Mechanical Turk Best Practices Guide]. '''Optional Readings:''' Our guest speaker will be talking about these three papers. It might be good to look these over before class: * Justin Cranshaw, Emad Elwany, Todd Newman, Rafal Kocielnik, Bowen Yu, Sandeep Soni, Jaime Teevan, and Andrés Monroy-Hernández. 2017. Calendar.help: Designing a Workflow-Based Scheduling Agent with Humans in the Loop. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI '17). ACM, New York, NY, USA, 2382-2393. [https://doi.org/10.1145/3025453.3025780 (Open Access)] * Cranshaw, J., Monroy-Hernández, A., & Needham, S. A. (2016). [https://doi.org/10.1145/2858036.2858573 Journeys & Notes: Designing Social Computing for Non-Places]. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (pp. 4722–4733). New York, NY, USA: ACM. [Available through UW libraries] * Agapie, E., & Monroy-Hernández, A. (2015). [http://arxiv.org/abs/1507.01300 Eventful: Crowdsourcing Local News Reporting]. arXiv:1507.01300 [Cs]. '''Guest Lecturers:''' * [https://www.sohyeonhwang.com/ Sohyeon Hwang] (Northwestern University) * [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University) '''Resources:''' * [https://canvas.uw.edu/files/88419236/download?download_frd=1 Reading Note #7] (Requires Canvas access) * [https://canvas.uw.edu/files/88892763/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d77393ec-7752-4e62-860f-ae4d002425e1 Class Video Recording] (Requires Canvas access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bff4cdeb-3f70-4b91-b367-ae45009840ac Why do people join small online communities?] [9m53s] * [https://youtube.com/OAQUTcIlB_U Understanding Online Community Founders (Part 1/3): Introduction] [6m37s] (On YouTube) * [https://youtube.com/jx6soCZKWTU Understanding Online Community Founders (Part 2/3): Introduction] [23m38s] (On YouTube) * [https://youtube.com/1mfHrAEZTlY Understanding Online Community Founders (Part 3/3): Introduction] [10m17s] (On YouTube) '''Required Readings''' * [Case] Hwang, Sohyeon, and Jeremy D. Foote. 2021. “Why Do People Participate in Small Online Communities?” Proceedings of the ACM on Human-Computer Interaction 5 (CSCW2): 462:1-462:25. https://doi.org/10.1145/3479606. {{avail-uw|https://doi.org/10.1145/3479606}} * [Case] Foote, Jeremy, Darren Gergle, and Aaron Shaw. 2017. “Starting Online Communities: Motivations and Goals of Wiki Founders.” In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17), 6376–80. New York, NY: ACM. https://doi.org/10.1145/3025453.3025639. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}. '''Optional Readings:''' * Kraut, Robert E., and Andrew T. Fiore. 2014. “The Role of Founders in Building Online Groups.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 722–32. CSCW ’14. Baltimore, Maryland, USA: ACM. https://doi.org/10.1145/2531602.2531648. {{avail-uw|https://doi.org/10.1145/2531602.2531648}} * Foote, Jeremy D., & Contractor, Noshir. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}. -->
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