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Online Communities (UW COM481 Spring 2024)
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=== May 7 (Tuesday): Wikipedia Assignment Debrief and the Newcomer Experience === In the first part of class we'll talk about the assignments. In the second part of class, we'll talk about the case. '''Resources:''' * [https://canvas.uw.edu/files/120044533/download?download_frd=1 Reading Note 12] (Requires Canvas access) * [https://canvas.uw.edu/files/121049376/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e6bfbedf-b635-41cc-9262-b1690120fe52 Class Video Recording] [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=85060f34-bfe4-4c1e-b268-b16901314fb0 Part 2] (Requires Canvas access) '''Required Readings:''' * [Case] Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In Proceedings of the 14th International Symposium on Open Collaboration, 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}} * [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 1785–1799. CSCW ’17. New York, NY: ACM. https://dl.acm.org/doi/abs/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}} * [Case] Sneha Narayan, Nathan TeBlunthuis, Wm Salt Hale, Benjamin Mako Hill, and Aaron Shaw. 2019. All Talk: How Increasing Interpersonal Communication on Wikis May Not Enhance Productivity. Proc. ACM Hum.-Comput. Interact. 3, CSCW, Article 101 (November 2019), 19 pages. https://doi.org/10.1145/3359203 '''Optional Readings:''' * [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} {{avail-free|1=http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.307.1301&rep=rep1&type=pdf}} * Halfaker, Aaron, R. Stuart Geiger, and Loren G. Terveen. 2014. “Snuggle: Designing for Efficient Socialization and Ideological Critique.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 311–320. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557313. {{avail-uw|https://doi.org/10.1145/2556288.2557313}}
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