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Organizations and their effectiveness-2016/Key concept definitions
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=== Christof === Legitimacy, according to new institutionalist theory, is the perception of an organization as desirable, proper, and appropriate. Adopting legitimate policies or practices does not require justification, whereas not adopting them does. Legitimacy is granted by an “audience” (= institutional environment), which makes legitimacy an inherently relational concept. This definition goes beyond ideas of a regime’s legitimate authority (Weber 1978[1922]) and the public’s voluntary acquiescence to a government (Verba, Nie, and Ki 1979). According to Suchman (1995), the grounds on which an organization or action is considered legitimate can be pragmatic ("it works well"), moral ("it is the right thing to do"), and cognitive ("it’s how we do things"). For a more detailed definition, see Deephouse & Suchman 2008. Some organizational sociologists have worked to differentiate legitimacy from reputation and status (e.g. Bitektine 2011; King & Whetten 2008). Suddaby and Greenwood’s Rhetorical Strategies of Legitimacy is one study that links the concept of legitimacy to accounts as well as the jurisdictional struggles Beth Bechky discusses in Object Lessons.
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