Editing Online Communities (UW COM481 Spring 2024) (section)

=== April 16 (Tuesday): Norms and Regulation (Part II), Trolls and Spammers and N00bs Oh My ===
'''Lectures:'''  (watch ''before'' class)


* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d2537ad2-bdeb-4067-a7f6-b14d0113513b Norms and Regulation Part 2, 1/3 -- Threats] [20m07s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0fa947dc-1f7c-4ce5-b605-b14d011390cb Norms and Regulation Part 2, 2/3 -- Responses] [22m05s]
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9453f0c6-98b0-43b6-81af-b14d0113c91c Norms and Regulation Part 2, 3/3 -- Collateral Damage] [6m41s]
* [https://www.youtube.com/watch?v=mLyOj_QD4a4 Leeroy Jenkins] — Extra video mentioned in lecture (Youtube)

'''Resources:'''

* [https://canvas.uw.edu/files/119048072/download?download_frd=1 Reading Note #6] (Requires Canvas access)
* [https://canvas.uw.edu/files/117852036/download?download_frd=1 Lecture Slides] (Requires Canvas access)
* [https://canvas.uw.edu/files/119577965/download?download_frd=1 Case Boards] (Requires Canvas access)
* [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=21178903-1650-4845-9a29-b15401208175 Class Video Recording] (Requires Canvas access)

'''Required Readings:'''

*  [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 140-170 (Sections 4-5)
* [Case Part 1] Trolls in Gaming. 
** Blizzard Vows Tougher Policies to Punish Overwatch Trolls. (2017) Kyle Orland. Ars Technica. https://arstechnica.com/gaming/2017/08/blizzard-vows-tougher-policies-to-punish-overwatch-trolls/
** Overwatch PS4 troll attempts to extort money from teammates, raising questions about Blizzard’s report system (2017) Gaetano Prestia. Fenix Bazaar. https://fenixbazaar.com/2017/03/30/overwatch-ps4-troll-attempts-to-extort-money-from-teammates-raising-questions-about-blizzards-report-system/
** Overwatch Trolls Using Bug That Could Damage Players Hardware. (2021) Olivia Richman. Win.gg. https://win.gg/news/overwatch-trolls-using-bug-that-could-damage-players-hardware/
* [Case Part 2] Spam in Wikipedia
** Wikipedia Policy about Spam: https://en.wikipedia.org/wiki/Wikipedia:Spam
** North Face Edited Wikipedia's Photos. Wikipedia Wasn't Happy. (2019) Sarah Mervosh. https://www.nytimes.com/2019/05/30/business/north-face-wikipedia-leo-burnett.html (also included in lecture video)
* [Case Part 3] Confused newcomers
** It's September, Forever (2015) Jason Koebler. Vice.com. https://www.vice.com/en/article/nze8nb/its-september-forever
** Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[[https://doi.org/10.1145/2858036.2858356 Available through UW libraries]]''

'''Optional Readings:'''
* Lampe, Cliff, and Paul Resnick. 2004. “Slash(Dot) and Burn: Distributed Moderation in a Large Online Conversation Space.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 543–550. CHI ’04. New York, NY: ACM. https://doi.org/10.1145/985692.985761. {{avail-uw|https://doi.org/10.1145/985692.985761}}
* Know Your Meme, 2014, [http://knowyourmeme.com/memes/rules-of-the-internet Rules of the Internet]