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Building Successful Online Communities (Spring 2021)
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=== April 27 (Tuesday): Newcomers === '''Resources:''' * [https://canvas.uw.edu/courses/1448701/files/folder/Reading%20Notes?preview=76521782 Week 5 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=76492613 Lecture Slides (1/2)] (Requires Canvas access) * [https://canvas.uw.edu/courses/1448701/files/folder/Slides?preview=76492610 Lecture Slides (2/2)] (Requires Canvas access) * [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=76813771 Case Boards: Zooniverse] (Requires Canvas access) * [https://canvas.uw.edu/courses/1448701/files/folder/Case%20Boards?preview=76813773 Case Boards: Reddit Redux] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ed1ae56a-7ca3-4875-af75-ad19000cf619 Class/Case Screencast] (Requires Canvas access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2eaf8bfb-79d2-43f5-87ba-ad11014f4546 Newcomers (Part 1/6): Introduction] [11m53s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2dc2bd9a-6579-4c43-86b0-ad11014f448b Newcomers (Part 2/6): Recruitment] [15m09s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c196af81-95ae-4156-b54a-ad11014f4379 Newcomers (Part 3/6): Selection] [14m23s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1f40746b-3029-4a1c-8e04-ad11014f42b7 Newcomers (Part 4/6): Protection and socialization] [16m27s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f7579ab5-0798-41c6-a132-ad11014f440a Newcomers (Part 5/6): Retaining new users] [14m00s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=df6db15a-f05a-4776-aef8-ad11014f45e2 Newcomers (Part 6/6): Concluding thoughts] [14m02s] '''Required Readings:''' * BSOC, Chapter 5, pg 179-223 * Case 1: The citizen science community [[:wikipedia:Zooniverse|Zooniverse]]: ** [Case] Visit [https://www.zooniverse.org/ Zooniverse] and create an account. Then visit the [https://www.zooniverse.org/projects Zooniverse project website] and pick a project that interests you. I worked on [https://www.zooniverse.org/projects/sassydumbledore/chimp-and-see Chimp&See] but there are a bunch of projects (scroll down to see more) on a lot of different types of things. Spend 10-15 minutes on the site figure out how it works and make sure you both do a few tasks and look at the "Talk" or discussion and commenting features of each site. ** [Case] Mugar, Gabriel, Carsten Østerlund, Katie DeVries Hassman, Kevin Crowston, and Corey Brian Jackson. 2014. “Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation through Practice Proxies in Online Citizen Science.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 109–119. CSCW ’14. Baltimore, Maryland, USA: Association for Computing Machinery. https://doi.org/10.1145/2531602.2531721. {{avail-uw|https://doi.org/10.1145/2531602.2531721}} {{avail-free|https://crowston.syr.edu/sites/crowston.syr.edu/files/paper_revised%20copy%20to%20post.pdf}} * Case 2: Eternal September on Reddit ** [Case] Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[[https://doi.org/10.1145/2858036.2858356 Available through UW libraries]]'' ** [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael S. Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” In Eleventh International AAAI Conference on Web and Social Media. Palo, Alto, CA: AAAI Press. https://ojs.aaai.org/index.php/ICWSM/article/view/14884. ''[[https://ojs.aaai.org/index.php/ICWSM/article/view/14884 Available through UW libraries]]'' '''Optional Readings:''' * Huang, Shih-Wen, Minhyang (Mia) Suh, Benjamin Mako Hill, and Gary Hsieh. 2015. “How Activists Are Both Born and Made: An Analysis of Users on Change.Org.” In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI ’15), 211–220. New York, New York: ACM Press. https://doi.org/10.1145/2702123.2702559. ''[[https://doi.org/10.1145/2702123.2702559Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/huang_suh_hill_hsieh-changeorg_born_made-CHI2015-preprint.pdf}} * Shaw, Aaron, and Benjamin Mako Hill. 2014. “Laboratories of Oligarchy? How the Iron Law Extends to Peer Production.” Journal of Communication 64 (2): 215–38. https://doi.org/10.1111/jcom.12082. ''[[https://doi.org/10.1111/jcom.12082 Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/shaw_hill-laboratories_of_oligarchy-DRAFT.pdf}}
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