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CommunityData:Fall 2024: I 320S / I 320U: Topics in Social Informatics and User Experience Design: Online Communities
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== Schedule == <span id="welcome"></span> === Tuesday, August 27th: Welcome to Class === '''Goals for the day:''' * Introduce ourselves * Orientation to the course, learning goals, plan for the quarter * Draft our code of conduct * Enroll in the wikieducation class by clicking the following [https://dashboard.wikiedu.org/courses/University_of_Texas_at_Austin_-_School_of_Information/Online_Communities_(Fall_2024)?enroll=yehrjwzl this link] and following the instructions. '''Required Reading''' [https://www-cambridge-org.ezproxy.lib.utexas.edu/core/books/should-you-believe-wikipedia/should-you-believe-wikipedia/F2E7137EF6F3B2F5B3A25A7C6DD3651E SYBW] Introduction and Chapter 1, pp. 1-31 '''Optional Readings''' * [https://direct-mit-edu.ezproxy.lib.utexas.edu/books/book/2912/Building-Successful-Online-CommunitiesEvidence BSOC] Chapter 1, pp. 1-20 * Bruckman, Amy. 2006. [https://www.cc.gatech.edu/~asb/papers/conference/bruckman-community-chi06.pdf A new perspective on ‘community’ and its implications for computer-mediated communication systems]. In ''Extended Abstracts of the ACM CHI Conference on Human Factors in Computing Systems'', pp. 616-621. * Oldenburg, Ray. 1989. ‘’The great good place: Cafés, coffee shops, community centers, beauty parlors, general stores, bars, hangouts, and how they get you through the day.’’ Paragon House Publishers. [ Chapter 1 (“The Problem of Place in America”) and Chapter 2 (“The Character of Third Places”)]. <span id="motivation-i"></span> === Thursday, August 29th: Motivation I === '''Goals for the day''' * Understand the distinction between ''intrinsic'' and ''extrinsic'' motivations and its significance to designing and building online communities. * Discuss the Yelp Case. * Ensure everyone is prepared to complete the Wikipedia assignment. '''Assigned Reading''' * [Case] Maulik Modi. 2019. "Yelp— What Happened!!" {{avail-free|https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235}} * [Case] Parikh, Anish A., Carl Behnke, Doug Nelson, Mihaela Vorvoreanu, and Barbara Almanza. 2015. “A Qualitative Assessment of Yelp.Com Users’ Motivations to Submit and Read Restaurant Reviews.” Journal of Culinary Science & Technology 13 (1): 1–18. https://doi.org/10.1080/15428052.2014.952474. {{avail-canvas|https://utexas.instructure.com/files/79319497/download}} * [Case] Stone, Madeline. 2014. “Elite Yelpers Hold Immense Power, and They Get Treated like Kings by Bars and Restaurants Trying to Curry Favor.” Business Insider. August 22, 2014. https://www.businessinsider.com/how-to-become-yelp-elite-2014-8. {{avail-free|https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}} * [Case] Ha, Anthony. 2017. “Yelp Launches New Feature for Asking and Answering Questions about Any Business.” TechCrunch (blog). February 14, 2017. http://techcrunch.com/2017/02/14/yelp-q-and-a/. {{avail-free|http://techcrunch.com/2017/02/14/yelp-q-and-a/}} '''Optional Reading''' * [https://direct-mit-edu.ezproxy.lib.utexas.edu/books/book/2912/Building-Successful-Online-CommunitiesEvidence BSOC], Chapter 2, pg 21-69 * Kerr, Steven. 1975. "On the Folly of Rewarding A, While Hoping for B", The Academy of Management Journal, Vol. 18, No. 4 (Dec., 1975), pp. 769-783 (15 pages) {{avail-free|https://www.jstor.org/stable/255378}} * https://en.wikipedia.org/wiki/Gaming_the_system - Greezy, Uri, and Rustichini, Aldo. (2000) "A Fine is a Price" The Journal of Legal Studies. Vol. 29, No. 1 (January 2000), pp. 1-17 (18 pages) {{avail-free|https://www.jstor.org/stable/10.1086/468061}} * https://en.wikipedia.org/wiki/Motivation_crowding_theory * Willer, Robb (2009) "Groups Reward Individual Sacrifice: The Status Solution to the Collective Action Problem" American Sociological Review Volume 74, Issue 1 {{avail-free|https://www.jstor.org/stable/27736046}} <span id="friday-august-30th"></span> === Friday, August 30th === '''Assignments Due''' * [[#Wikipedia%20task%201|Wikipedia task 1]] <span id="motivation-ii"></span> === Tuesday, September 3rd: Motivation II === '''Goals for the day''' * Understand that people have ''diverse and evolving motivations'' for participating in an online community. * See how this heterogeneity makes it possible for online communities to accomplish complex projects by dividing labor among different types of contributors. * Motivation reading quiz * Debrief Wikipedia assignment * Finalize our code of conduct '''Assigned Reading''' * [https://www-cambridge-org.ezproxy.lib.utexas.edu/core/product/identifier/9781108780704%23CN-BP-3/type/BOOK_PART SYBW], “What can Online Collaboration Accomblish?” Chapter 2, pg 32-36 * Susan L. Bryant, Andrea Forte, and Amy Bruckman. 2005. Becoming Wikipedian: transformation of participation in a collaborative online encyclopedia. In Proceedings of the 2005 ACM International Conference on Supporting Group Work (GROUP ’05). Association for Computing Machinery, New York, NY, USA, 1–10. https://doi.org/10.1145/1099203.1099205 * Ofer Arazy, Hila Liifshitz-Assaf, Oded Nov, Johannes Daxenberger, Martina Balestra, and Coye Cheshire. 2017. On the “How” and “Why” of Emergent Role Behaviors in Wikipedia. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW ’17). Association for Computing Machinery, New York, NY, USA, 2039–2051. https://doi.org/10.1145/2998181.2998317 '''Optional Reading''' * Benkler, Y. (2002). Coase’s Penguin, or, Linux and “The Nature of the Firm.” The Yale Law Journal, 112(3), 369–446. https://doi.org/10.2307/1562247 * Buechley, L. and Hill, B. M. 2010. [https://mako.cc/academic/buechley_hill_DIS_10.pdf LilyPad in the wild: How hardware's long tail is supporting new engineering and design communities]. Proceedings of the ACM Designing Interactive Systems (DIS) Conference. * Champion, K., & Hill, B. M. (2024). Countering underproduction of peer produced goods. New Media & Society, 0(0). https://doi.org/10.1177/14614448241248139 <span id="commitment-i"></span> === Thursday, September 5th: Commitment I === '''Goals for class''' * Learn that building ''commitment'' to an online community is important to sustaining it. * Identify strategies for building commitment based on ''identity'', ''social ties'', and ''framing''. * Ensure everyone knows the guidelines for choosing a Wikipedia article. '''Assigned Reading''' In this case, we're going to be looking at five different "subreddit" communities within Reddit. In some of these cases, there is an enormous amount of material on the pages and subpages. Poke around for 10 minutes or so (please don't feel obligates to look longer than that, and don't read materials you find upsetting!) until you get a sense for who is participating and how and why people build commitment to the site such that you will be comfortable answering the questions in the reading note. Please ''do not'' post on the sites or disrupt them in any way. We're guests in their communities and you only need to look: * [Case] [https://www.reddit.com/r/aww/ /r/aww] — "Things that make you go AWW! -- like puppies, bunnies, babies, and so on..." * [Case] [https://www.reddit.com/r/udub/ /r/utaustin] — "r/UTAustin is an unofficial, unauthorized subreddit created and moderated by current and former students at The University of Texas at Austin." * [Case] [https://www.reddit.com/r/SeattleWA/ /r/Austin] — "Subreddit for the city of Austin" * [Case] [https://www.reddit.com/r/AmItheAsshole/ /r/AmITheAsshole aka /r/AITA] — "a catharsis for the frustrated moral philosopher in all of us" * [Case] [https://www.reddit.com/r/CasualPizzaCats/ r/CasualPizzaCats] — "A World of Warcraft guild" '''Optional Reading''' * [https://ebookcentral.proquest.com/lib/utxa/reader.action?docID=3339407&ppg=90 BSOC] Chapter 3, pg 77-102 (Section 1) * Qunfang Wu, Louisa Kayah Williams, Ellen Simpson, and Bryan Semaan. <ol start="2022" style="list-style-type: decimal;"> <li>Conversations About Crime: Re-Enforcing and Fighting Against Platformed Racism on Reddit. Proc. ACM Hum.-Comput. Interact. 6, CSCW1, Article 54 (April 2022), 38 pages. https://doi.org/10.1145/3512901</li></ol> * Zhang, J., Hamilton, W., Danescu-Niculescu-Mizil, C., Jurafsky, D., & Leskovec, J. (2017). Community Identity and User Engagement in a Multi-Community Landscape. Proceedings of the International AAAI Conference on Web and Social Media, 11(1), 377-386. https://doi.org/10.1609/icwsm.v11i1.14904 <span id="friday-september-6th"></span> === Friday, September 6th === '''Assignments Due''' * [[#Wikipedia%20task%202|Wikipedia task 2]] <span id="commitment-ii"></span> === Tuesday, September 10th: Commitment II === '''Goals for the day''' * Recognize “dark pattern” designs that platforms use to “lock in” users. * Facebook case (this one is short) '''Assigned Reading''' * [Case] Constine, Josh 2018. [https://techcrunch.com/2018/04/13/free-the-social-graph/ "Facebook shouldn't block you from finding Friends on Competitors"] * [Case] Bankstron, Kevin 2018 [https://www.newamerica.org/weekly/how-we-can-free-our-facebook-friends/ "How we can 'Free' Our Facebook Friends"] * [Case] Ravenscraft, Eric. 2020. "[https://www.wired.com/story/how-to-spot-avoid-dark-patterns/ How to Spot--and Avoid--Dark Patterns on the Web]" Wired. July 29, 2020. * [Case] Romano, Aja. 2018. “[https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult How Facebook Made It Impossible to Delete Facebook].” Vox. March 22, 2018. * [Case] Feiner, Lauren. 2021. "[https://www.cnbc.com/2021/04/19/facebook-expands-the-types-of-data-users-can-transfer-to-other-services.html Facebook Expands the Types of Data Users Can Transfer to Other Services]." CNBC. April 19, 2021. * [Case] Choudary, Sangeet Paul. 2014. “[https://web.archive.org/web/20230526013929/https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/ Reverse Network Effects: Why Today’s Social Networks Can Fail as They Grow Larger].” Wired, March 13, 2014. '''Optional reading''' * [https://ebookcentral.proquest.com/lib/utxa/reader.action?docID=3339407&ppg=90 BSOC] Chapter 3, pg 102-115 (Section 2-4) <span id="regulation-i"></span> === Thursday, September 12th === '''Goals for the day''' * Understand the design tools and social structures online communities use to create and enforce behavioral standards or norms. * Ensure everyone is prepared to choose a Wikipedia article and start editing. '''Assigned reading''' <div> <blockquote>'''Warning''' The first paragraph of these chapters from BSOC and SYBW both contain a (brief!) description of sexual misconduct. It’s good to skip the first paragraph in both chapters if you don’t want to read this. </blockquote> </div> * [https://www-cambridge-org.ezproxy.lib.utexas.edu/core/books/should-you-believe-wikipedia/what-is-bad-online-behavior-and-what-can-we-do-about-it/595C92A04143BE1F2CE7FB95FF544C97 SYBW] Chapter 6, pp160-192 '''Optional reading''' * [https://ebookcentral.proquest.com/lib/utxa/reader.action?docID=3339407&ppg=90 BSOC] Chapter 4, pp 125-170.- [BSOC] * Jhaver, S., Frey, S., & Zhang, A. X. (2023). Decentralizing Platform Power: A Design Space of Multi-Level Governance in Online Social Platforms. Social Media + Society, 9(4). https://doi.org/10.1177/20563051231207857 * Mike Masnick, 2019 [https://www.techdirt.com/2019/11/20/masnicks-impossibility-theorem-content-moderation-scale-is-impossible-to-do-well/ Masnick’s Impossibility Theorem: Content Moderation At Scale Is Impossible To Do Well] * Gillespie, Tarleton. 2018. [https://culturedigitally.org/wp-content/uploads/2016/06/Gillespie-Governance-ofby-Platforms-PREPRINT.pdf Governance of and by platforms]. In Sage Handbook of Social Media, Jean Burgess,Thomas Poell, and Alice Marwick (eds). * Manoel Horta Ribeiro, Shagun Jhaver, Savvas Zannettou, Jeremy Blackburn, Gianluca Stringhini, Emiliano De Cristofaro, and Robert West. 2021. [https://dlab.epfl.ch/people/west/pub/HortaRibeiro-Jhaver-Zannettou-Blackburn-DeCristofaro-Stringhini-West_CSCW-21.pdf Do Platform Migrations Compromise Content Moderation? Evidence from r/The_Donald and r/Incels]. Proc. ACM Hum.-Comput. Interact. 5, CSCW2, Article 316 (October 2021), 24 pages. https://doi.org/10.1145/3476057 * Massa, F. G., & O’Mahony, S. 2021. [https://doi.org/10.1177%2F00018392211008880 Order from Chaos: How Networked Activists Self-Organize by Creating a Participation Architecture]. Administrative Science Quarterly. doi:10.1177/00018392211008880. * Schneider, Nathan. 2021. [https://doi.org/10.1177/1461444820986553 Admins, Mods, and Benevolent Dictators for Life: The Implicit Feudalism of Online Communities]. New Media & Society. * Aurora, Valerie and Gardiner, Mary. 2019. [https://frameshiftconsulting.com/resources/code-of-conduct-book/ How to respond to code of conduct reports]. Frameshift Consulting. * Hampton, Rachelle. 2019. [https://slate.com/technology/2019/04/black-feminists-alt-right-twitter-gamergate.html The black feminists who saw the alt-right coming]. Slate. * Ilori, Tomiwa. 2020. [https://slate.com/technology/2020/08/social-media-content-moderation-african-nations.html Content moderation is particularly hard in African countries]. Slate. * Massachi, Saher. 2021. [https://www.technologyreview.com/2021/12/20/1042709/how-to-save-social-media-treat-it-like-a-city/ How to save our social media by treating it like a city]. MIT Technology Review. <span id="friday-september-13th"></span> === Friday, September 13th === '''Assignments due''' - [[#Wikipedia Task #3]] <span id="regulation-ii"></span> === Tuesday, September 17th: Regulation II === '''Goals for the class''' * Case on codes of conduct in free and open source software. '''Assigned reading''' * [Case] Tourani, Parastou, Bram Adams, and Alexander Serebrenik. 2017. “Code of Conduct in Open Source Projects.” In 2017 IEEE 24th International Conference on Software Analysis, Evolution and Reengineering (SANER), 24–33. https://doi.org/10.1109/SANER.2017.7884606 * The reading assignment for Thursday is longer than normal, but I think it will be worth it. Consider reading ahead. If you'd like to look at what some of these codes of conduct include, check out: * [Case] [https://www.ruby-lang.org/en/conduct/ Ruby Code of Conduct] (For context, you can read more about Ruby on the [[:wikipedia:Ruby_(programming_language)|Ruby Wikipedia article]] if you are curious.) * [Case] [https://ubuntu.com/community/code-of-conduct Ubuntu Code of Conduct] (For context, you can read more about Ubuntu on the [[:wikipedia:Ubuntu|Ubuntu Wikipedia article]] if you are curious.) * [Case] [https://conduct.gnome.org/ GNOME Code of Conduct]. The code also references and, in a sense, includes the following sub-pages: ** [https://conduct.gnome.org/reporter-guide/ Procedure for reporting Code of Conduct incidents] ** [https://wiki.gnome.org/Foundation/CodeOfConduct/ModeratorProcedures GNOME Code of Conduct moderator procedures] (less important but worth skimming) ** [https://wiki.gnome.org/Foundation/CodeOfConduct/CommitteeProcedures GNOME Code of Conduct committee procedures] (less important but worth skimming) ** [https://www.debian.org/code_of_conduct Debian project Code of Conduct]. <span id="peer-production-i"></span> === Thursday, September 19th: Creating Information Goods I === '''Goals for the class''' * Define ''peer production'' as a non-market, non-hierarchical mode of cooperative that online communities can organize. * Recognize ''adversarial collaboration'' as a factor in peer production that enables quality information production on Wikipedia. * Peer review Wikipedia contributions. '''Assigned Reading''' * Benkler, Y. (2002). Coase’s Penguin, or, Linux and “The Nature of the Firm.” The Yale Law Journal, 112(3), 369–446. https://doi.org/10.2307/1562247 '''Optional Reading''' * Ethan Zuckerman, “Forward” in Writing the Revolution, 2022. pp. ix-xii. * Heather Ford, Writing the Revolution, 2022. Chapter 1-2, 4 pp. 1-42,65-86 * Kreiss, D., Finn, M., & Turner, F. (2011). The limits of peer production: Some reminders from Max Weber for the network society. New Media & Society, 13(2), 243-259. https://doi.org/10.1177/1461444810370951 * Yochai Benkler, [https://www.benkler.org/Benkler_Wealth_Of_Networks.pdf The Wealth of Networks] Chapters 2-3. pp. 35-91 * Shi, F., Teplitskiy, M., Duede, E. et al. The wisdom of polarized crowds. Nat Hum Behav 3, 329–336 (2019). https://doi-org.ezproxy.lib.utexas.edu/10.1038/s41562-019-0541-6 * Steinsson S. Rule Ambiguity, Institutional Clashes, and Population Loss: How Wikipedia Became the Last Good Place on the Internet. American Political Science Review. 2024;118(1):235-251. [https://www-cambridge-org.ezproxy.lib.utexas.edu/core/journals/american-political-science-review/article/rule-ambiguity-institutional-clashes-and-population-loss-how-wikipedia-became-the-last-good-place-on-the-internet/FC3F7B9CBF951DD30C2648E7DEFB65EE doi:10.1017/S0003055423000138] <span id="friday-september-20th"></span> === Friday, September 20th === * [[#wikipedia%20task%204|Wikipedia task 4]] <span id="peer-production-ii"></span> === Tuesday, September 24th: Creating Information Goods II === '''Goals for the class''' * Make progress on Wikipedia project. * Case: Quality issues and controversy on Wikipedia '''Assigned Reading''' <div> <blockquote>'''Warning''' We’re going to talk about the Holocaust today. This material is troubling, sensitive, and can be controversial. I think it is important enough that it deserves your attention, but it may also be upsetting. Please contact me if you find it difficult to engage this in a thoughtful and scholarly way. </blockquote> </div> For today’s case we are going to take a look at Wikipedia’s messy side and look deeply at a case that I think about often. You’ll find an enourmous amount of material in today’s assigned readings. Start with the article in Slate by Stephen Harrison. His reporting summarizes the circumstances and the stakes of the case. Next, read the paper by Grabowski and Klein. It is a long and detailed historical research article, so I don’t expect you to closely read the entirely thing. Read the Introduction, quickly skim the next two sections which document a large number of errors in Wikipedia’s coverage and how those errors were introduced and maintained by a rough group of editors. Read closely again in the section titled “Confronting Distortionists”, which argues that Wikipedia’s approaches to regulating behavior fell short in this case. Finally, take a look at the 2 links to pages about the arbitration case on which Stephen reported. You can think of this as an entire legal case taking place in writing on a Wiki. There’s an extremely vast amount of writing on these pages, and even more on other pages related to the case: I’m having you look at the ''Evidence summary'', but the entire ''Evidence'' page has much more. I certainly don’t expect you to read all this, but I do want you to grasp what a Wikipedia arbitration case involves. I want you to spend about 10 minutes each scanning the two pages until you have thought of answers to the case questions included in this week’s reading not. * [Case] Stephen Harrison. (2023) Wikipedia’s “Supreme Court” to Review Polish-Jewish History During WWII. [https://slate.com/technology/2023/04/how-wikipedia-covers-the-history-of-the-holocaust-in-poland.html Slate] * [Case] Grabowski, J., & Klein, S. (2023). Wikipedia’s Intentional Distortion of the History of the Holocaust. The Journal of Holocaust Research, 37(2), 133–190. [https://www.tandfonline.com/doi/full/10.1080/25785648.2023.2168939 https://doi.org/10.1080/25785648.2023.2168939] * [Case] Wikipedia’s arbitration committee main case page for World War II and the history of Jews in Poland: https://en.wikipedia.org/wiki/Wikipedia:Arbitration/Requests/Case/World_War_II_and_the_history_of_Jews_in_Poland * [Case] Wikipedia’s arbitration committee evidence summary page for World War II and the history of Jews in Poland: https://en.wikipedia.org/wiki/Wikipedia:Arbitration/Requests/Case/World_War_II_and_the_history_of_Jews_in_Poland/Evidence/Summary '''Optional Reading''' * Stephen Harrison. (2022) How the Russian Invasion of Ukraine Is Playing Out on English, Ukrainian, and Russian Wikipedia. [https://slate.com/technology/2022/03/wikipedia-russian-invasion-of-ukraine-edits-kyiv-kiev.html Slate] * Stephen Harrison. (2020) How Wikipedia Became a Battleground for Racial Justice [https://slate.com/technology/2020/06/wikipedia-george-floyd-neutrality.html Slate] * Zarine Kharazian, Kate Starbird, and Benjamin Mako Hill. 2024. Governance Capture in a Self-Governing Community: A Qualitative Comparison of the Croatian, Serbian, Bosnian, and Serbo-Croatian Wikipedias. Proc. ACM Hum.-Comput. Interact. 8, CSCW1, Article 61 (April 2024), 26 pages. https://doi.org/10.1145/3637338 * Kate Starbird, Ahmer Arif, and Tom Wilson. 2019. [https://doi.org/10.1145/3359229 Disinformation as Collaborative Work: Surfacing the Participatory Nature of Strategic Information Operations]. Proc. ACM Hum.-Comput. Interact. 3, CSCW, Article 127 (November) https://doi.org/10.1145/3359229 <span id="peer-production-iii"></span> === Thursday, September 26th: Creating Information Goods III === '''Goals for the class''' * Understand the role of collaborative technologies and social organizations in online communities that produce economically important software projects '''Assigned Reading''' * Nadia Eghbal, 2020. Working in public: the making and maintenance of open source software. Chapters 1-2. pp. 20-68 * E. Gabriella Coleman, 2013. Coding freedom: the ethics and aesthetics of hacking. Chapter 4. pp 123-161 '''Optional Reading''' * Kevin Crowston and James Howison. 2005. The Social Structure of Free and Open Source Software Development. First Monday. [https://firstmonday.org/ojs/index.php/fm/article/download/1207/1127?inline=1 https://firstmonday.org/ojs/index.php/fm/article/download/1207/1127] * Francesco Bolici, James Howison, Kevin Crowston. 2016 Stigmergic coordination in FLOSS development teams: Integrating explicit and implicit mechanisms. Cognitive Systems Research. Pages 14-22, https://doi.org/10.1016/j.cogsys.2015.12.003. * K. Champion and B. M. Hill, “Underproduction: An Approach for Measuring Risk in Open Source Software,” 2021 IEEE International Conference on Software Analysis, Evolution and Reengineering (SANER), Honolulu, HI, USA, 2021, pp. 388-399, [https://ieeexplore.ieee.org/abstract/document/9426043 doi:10.1109/SANER50967.2021.00043.] * Stallman, R. (1984). [https://www.gnu.org/gnu/manifesto.html The GNU manifesto]. * Stallman, R. (1989). [https://gnu.org/licenses/old-licenses/gpl-1.0.html The GNU general public license, version 1]. <span id="friday-september-27th"></span> === Friday, September 27th === '''Assignments Due''' * [[#wikipedia%20task%205|Wikipedia task 5]] <span id="newcomers-i"></span> === Tuesday, October 1st: Newcomers I === '''Goals for class''' * Understand design principles for attracting newcomers to a community while protecting the community from damage newcomers may cause. '''Assigned Reading:''' * [https://ebookcentral.proquest.com/lib/utxa/reader.action?docID=3339407 BSOC], Chapter 5, pg 179-230 '''Optional Readings:''' * Huang, Shih-Wen, Minhyang (Mia) Suh, Benjamin Mako Hill, and Gary Hsieh. 2015. “How Activists Are Both Born and Made: An Analysis of Users on Change.Org.” In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI ’15), 211–220. New York, New York: ACM Press. https://doi.org/10.1145/2702123.2702559. ''[https://doi.org/10.1145/2702123.2702559Available_through_UW_libraries https://doi.org/10.1145/2702123.2702559Available through UW libraries]'' {{avail-free|https://mako.cc/academic/huang_suh_hill_hsieh-changeorg_born_made-CHI2015-preprint.pdf}} * Shaw, Aaron, and Benjamin Mako Hill. 2014. “Laboratories of Oligarchy? How the Iron Law Extends to Peer Production.” Journal of Communication 64 (2): 215–38. https://doi.org/10.1111/jcom.12082. ''[https://doi.org/10.1111/jcom.12082_Available_through_UW_libraries https://doi.org/10.1111/jcom.12082 Available through UW libraries]'' {{avail-free|https://mako.cc/academic/shaw_hill-laboratories_of_oligarchy-DRAFT.pdf}} <span id="newcomers-ii"></span> === Thursday, October 3rd: Newcomers II === '''Goals for class''' * Case on newcomer surges on Reddit. * Last chance for help on Wikipedia assignments. '''Assigned Reading''' * Baker-White, Emily (2022) [https://www.forbes.com/sites/emilybaker-white/2023/01/20/tiktoks-secret-heating-button-can-make-anyone-go-viral/?sh=4271c4e76bfd TikTok's Secret 'Heating' Button Can Make Anyone Go Viral] * [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael S. Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” In Eleventh International AAAI Conference on Web and Social Media. Palo, Alto, CA: AAAI Press. https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628. ''[https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628_Available_through_UW_libraries https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628 Available through UW libraries]'' '''Be sure to read the 10-page PDF, not just the abstract''' * [Case] “This Is Damn Slick!” Estimating the Impact of Tweets on Open Source Project Popularity and New Contributors. Fang, H., Lamba, H., Herbsleb, J., and Vasilescu, B. International Conference on Software Engineering, ICSE, ACM (2022). https://doi.org/10.1145/3510003.3510121 ''[https://doi.org/10.1145/3510003.3510121_Available_through_UW_libraries https://doi.org/10.1145/3510003.3510121 Available through UW libraries]'' * [Case] You might also reference the article we already read about default subreddits and /r/NoSleep: Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[https://doi.org/10.1145/2858036.2858356_Available_through_UW_libraries https://doi.org/10.1145/2858036.2858356 Available through UW libraries]'' '''Optional Reading''' * Corey Brian Jackson, Carsten Østerlund, Kevin Crowston, Mahboobeh Harandi, and Laura Trouille. 2020. [https://doi.org/10.1145/3392841 Shifting forms of Engagement: Volunteer Learning in Online Citizen Science]. Proc. ACM Hum.-Comput. Interact. 4, CSCW1, Article 036, 19 pages. * Aaron Halfaker, Aniket Kittur, and John Riedl. 2011. [http://dx.doi.org/10.1145/2038558.2038585 Don't bite the newbies: How reverts affect the quantity and quality of Wikipedia work]. In Proceedings of the 7th International Symposium on Wikis and Open Collaboration (WikiSym '11). ACM, New York, NY, USA, 163--172. * Aaron Shaw, Eszter Hargittai, The Pipeline of Online Participation Inequalities: The Case of Wikipedia Editing, Journal of Communication, Volume 68, Issue 1, February 2018, Pages 143–168, https://doi.org/10.1093/joc/jqx003 <span id="friday-october-4th"></span> === Friday, October 4th === '''Assignments Due''' * [[#wikipedia-task-6|Wikipedia Task #6]] Finish (for the purposes of this class) making contributions to Wikipedia. <span id="monday-october-7th"></span> === Monday, October 7th === '''Assignments Due''' * [[#wikipedia-task-6|Wikipedia reflection essay]] is due at 11:59pm. <span id="wikipedia-debrief-i"></span> === Tuesday, October 8th: Wikipedia Assignment Debrief I === '''Goals for class''' * Share our experiences and reflections editing Wikipedia with our guest Wikipedians. <span id="wikipedia-debrief-ii"></span> === Thursday, October 10th: Wikipedia Assignment Debrief II === '''Goals for class''' * Debrief the Wikipedia assignment without any Wikipedians in the room. * Case on design research to improve Wikipedia’s newcomer experience. * [Case] Morten Warncke-Wang, Rita Ho, Marshall Miller, and Isaac Johnson. 2023. Increasing Participation in Peer Production Communities with the Newcomer Homepage. Proc. ACM Hum.-Comput. Interact. 7, CSCW2, Article 280 (October 2023), 26 pages. https://doi.org/10.1145/3610071 * [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} {{avail-free|1=http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.307.1301&rep=rep1&type=pdf}} * [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 1785–1799. CSCW ’17. New York, NY: ACM. https://dl.acm.org/doi/abs/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}} '''Optional Readings:''' * Halfaker, Aaron, et al. “The rise and decline of an open collaboration system: How Wikipedia’s reaction to popularity is causing its decline.” American behavioral scientist 57.5 (2013): 664-688. https://journals.sagepub.com/doi/pdf/10.1177/0002764212469365 * TeBlunthuis, Nathan, Aaron Shaw, and Benjamin Mako Hill. “Revisiting” The rise and decline” in a population of peer production projects.” Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems. 2018.https://dl.acm.org/doi/pdf/10.1145/3173574.3173929 * Ang Li, Zheng Yao, Diyi Yang, Chinmay Kulkarni, Rosta Farzan, and Robert E. Kraut. 2020. Successful Online Socialization: Lessons from the Wikipedia Education Program. Proc. ACM Hum.-Comput. Interact. 4, CSCW1, Article 50 (May 2020), 24 pages. https://doi.org/10.1145/3392857 * Halfaker, Aaron, R. Stuart Geiger, and Loren G. Terveen. 2014. “Snuggle: Designing for Efficient Socialization and Ideological Critique.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 311–320. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557313. {{avail-uw|https://doi.org/10.1145/2556288.2557313}} * Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In Proceedings of the 14th International Symposium on Open Collaboration, 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}} <span id="creating-i"></span> === Tuesday, October 15th: Creating New Communities I === '''Goals for class''' * Understand design considerations for starting a new online community. * Reading quiz '''Reading Assignment''' * [https://ebookcentral.proquest.com/lib/utxa/reader.action?docID=3339407 BSOC], Chapter 6, pg 231-276 '''Optional Readings''' * Sanjay R Kairam and Jeremy Foote. 2024. How Founder Motivations, Goals, and Actions Influence Early Trajectories of Online Communities. In Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI ’24). Association for Computing Machinery, New York, NY, USA, Article 732, 1–11. https://doi.org/10.1145/3613904.3642269 * Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013. <span id="creating-ii"></span> === Thursday, October 17th: Creating New Communities II === '''Goals for class''' * Explore how a range of online community platforms design for online community creation. * Discuss the case. '''Reading Assignment''' * [Case] [https://en.wikipedia.org/wiki/Stack_Exchange Stack Exchange article on Wikipedia] and [https://stackexchange.com/sites list of sites] * [Case] [https://area51.stackexchange.com/ Area 51] (Click through and explore 5-6 proposals at different stages) * [Case] [https://area51.stackexchange.com/faq Area 51 FAQ] * [Case] [https://www.digitaltrends.com/computing/how-to-create-your-own-subreddit/ How to Create a Subreddit] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:Articles_for_creation Articles for Creation] '''Optional Readings''' - Bilton, Nick. “[http://www.nytimes.com/2013/10/13/magazine/all-is-fair-in-love-and-twitter.html?pagewanted=all All Is Fair in Love and Twitter].” The New York Times, October 9, 2013, sec. Magazine. <span id="friday-october-18th"></span> === Friday, October 18th === '''Assignments Due''' * [[#community-identification|Community Identification]] <span id="identity-i"></span> === Tuesday, October 22nd: Identity and Anonymity I === '''Goals for class''' * Understand the role of affordances for identity and anonymity in online spacces. * Reading quiz '''Assigned Reading''' * [https://www-cambridge-org.ezproxy.lib.utexas.edu/core/books/should-you-believe-wikipedia/should-you-believe-wikipedia/5B3A5535B3BC8ABC890E3ABC5496B49B SYBW] Chapter 5. pp. 118-159 * Kishonna L. Gray. 2012. [https://doi.org/10.1080/1369118X.2011.642401 Intersecting oppressions and online communities]. Information, Communication & Society, 15:3, 411-428, DOI: 10.1080/1369118X.2011.642401 '''Optional Readings''' * Judith Donath. 1998. [http://judithdonath.net/papers/Donath/IdentityDeception/IdentityDeception.pdf Identity and deception in the virtual community]. In Kollock, P. and Smith, M. (eds). ''Communities in Cyberspace''. London: Routledge. pp. 37-68. * Acquisti, Alessandro, Laura Brandimarte, and George Loewenstein. [https://www.science.org/doi/abs/10.1126/science.aaa1465 Privacy and human behavior in the age of information]. Science 347.6221 (2015): 509-514. * Hill, Benjamin Mako, and Aaron Shaw. [https://mako.cc/academic/hill_shaw-hidden_costs_of_requiring_accounts-PREPRINT.pdf The Hidden Costs of Requiring Accounts: Quasi-Experimental Evidence From Peer Production]. Communication Research (2020): 0093650220910345. * Nazanin Andalibi, Margaret E. Morris, and Andrea Forte. 2018. [https://doi.org/10.1145/3274288 Testing Waters, Sending Clues: Indirect Disclosures of Socially Stigmatized Experiences on Social Media]. Proc. ACM Hum.-Comput. Interact. 2, CSCW, Article 19 (November 2018), 23 pages. https://doi.org/10.1145/3274288 * Goffman, Erving. 1959. ''The Presentation of Self in Everyday Life.'' * K. L. Gray. 2012. [https://www.tandfonline.com/doi/full/10.1080/13614568.2012.746740 Deviant bodies, stigmatized identities, and racist acts: examining the experiences of African-American gamers in Xbox Live], New Review of Hypermedia and Multimedia, 18:4, 261-276, https://10.1080/13614568.2012.746740 <span id="identity-ii"></span> === Thursday, October 24th: Identity and Anonymity II === '''Goals for class''' * Discuss case: Meta’s real name policies '''Assigned Reading''' * [Case] Wikipedia. 2024. Facebook’s real-name policy controversy. Accessed 06/27/2024 https://en.wikipedia.org/w/index.php?title=Facebook_real-name_policy_controversy * [Case] Haimson, O. L., & Hoffmann, A. L. (2016). Constructing and enforcing “authentic” identity online: Facebook, real names, and non-normative identities. First Monday, 21(6). [https://firstmonday.org/ojs/index.php/fm/article/view/6791/5521 https://doi.org/10.5210/fm.v21i6.6791] * [Case] Justin Osofsky and Todd Gage. (2015). Community Support FYI: Improving the Names Process on Facebook.https://about.fb.com/news/2015/12/community-support-fyi-improving-the-names-process-on-facebook/ * [Case] Anna Iovine (2023). Who shouldn’t get verified on instagram https://mashable.com/article/meta-verified-instragam-real-name-requirement '''Optional Readings''' * Andrea Forte, Nazanin Andalibi, and Rachel Greenstadt. 2017. Privacy, Anonymity, and Perceived Risk in Open Collaboration: A Study of Tor Users and Wikipedians. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW '17). Association for Computing Machinery, New York, NY, USA, 1800–1811. DOI:https://doi.org/10.1145/2998181.2998273 {{avail-uw|https://doi.org/10.1145/2998181.2998273}} * Hill, B. M., & Shaw, A. (2021). The Hidden Costs of Requiring Accounts: Quasi-Experimental Evidence From Peer Production. Communication Research, 48(6), 771–795. https://doi.org/10.1177/0093650220910345 {{avail-uw|https://doi.org/10.1177/0093650220910345}} * Anonymous, To Reveal or Not to Reveal: A Theoretical Model of Anonymous Communication, Communication Theory, Volume 8, Issue 4, 1 November 1998, Pages 381–407, https://doi.org/10.1111/j.1468-2885.1998.tb00226.x {{avail-uw|https://doi.org/10.1111/j.1468-2885.1998.tb00226.x}} * [https://www.ted.com/talks/will_cathcart_the_future_of_digital_communication_and_privacy TED Talk: Will Cathcart and Whatsapp] [18m44s] * Nouran Soliman, Hyeonsu B Kang, Matthew Latzke, Jonathan Bragg, Joseph Chee Chang, Amy Xian Zhang, and David R Karger. 2024. Mitigating Barriers to Public Social Interaction with Meronymous Communication. In Proceedings of the CHI Conference on Human Factors in Computing Systems (CHI ’24). Association for Computing Machinery, New York, NY, USA, Article 151, 1–26. https://doi.org/10.1145/3613904.3642241 <span id="friday-october-25th"></span> === Friday, October 25th === '''Assignments Due''' * <span id="project-propsal">Final project proposal</span> <span id="origins"></span> === Tuesday, November 5th: Origins and History I === '''Goals for the class''' * Learn about the origins of online community in the self-organizing bulletin board services beginning in the late 1970s. * Reading quiz. '''Assigned Readings''' * Book Review: Kevin Driscoll, The Modem World: A Prehistory of Social Media, New Haven, CT: Yale University. By Aaron Shaw. 2023. International Journal of Communication. University of Southern California. https://ijoc.org/index.php/ijoc/article/view/21215/4162 * Kevin Driscoll. 2022. The Modem World: A Prehistory of Social Media, New Haven, CT: Yale University. Chapters 1,2, 5 pp. 1-57, 132-168 '''Optional Readings''' * John Perry Barlow. 1996. [https://www.eff.org/cyberspace-independence A Declaration of the Independence of Cyberspace]. * Katie Hafner. 1997. [http://www.wired.com/wired/archive/5.05/ff_well_pr.html The epic saga of The WELL]. Wired Magazine. (Long magazine article!) * [https://www.youtube.com/watch?v=mJgRHYw9-fU&list=PLgE-9Sxs2IBVgJkY-1ZMj0tIFxsJ-vOkv The BBS Documentary] (watch at least 15-20 minutes of the first video/part. Feel free to watch more if you get into it). * Turner, Fred. 2005. [http://muse.jhu.edu/journals/technology_and_culture/v046/46.3turner.html Where the counterculture met the new economy: The WELL and the origins of virtual community]. ''Technology and Culture.'' <span id="hacking"></span> === Thursday, November 7th: Hacking and Modding Communities === '''Goals for the class''' * Connect the way that online communities were invented to hacking and modding online communities by the common thread of “user innovation”. * Case on hacking and modding communities. '''Assigned Readings''' * [Case] Eric von Hippel, interviewed by Martha E. Mangelsdorf. 2011. The User Innovation Revolution. MIT Sloan Management Review. https://sloanreview.mit.edu/article/the-user-innovation-revolution/ * [Case] [https://en.wikipedia.org/wiki/DIGIC#Custom_firmware CHDK description in Wikipedia] * [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” The New York Times, May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-uw|https://www.proquest.com/docview/346072852/fulltext/A244EAAB8E9B4524PQ}} * [Case] C.H.D.K. Wiki Take a look at the [https://chdk.fandom.com/wiki/CHDK CHDK home page] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works. * [Case] [https://en.wikipedia.org/wiki/Nexus_Mods Nexus Mods Wikipedia Page] * [Case] Nexus Mods. Take a look at the [https://www.nexusmods.com/ home page] of Nexus Mods and get a sense of what this community is about. * [Case] Analysis of Nexus Mods -- Lee, D., Lin, D., Bezemer, CP. et al. Building the perfect game – an empirical study of game modifications. Empir Software Eng 25, 2485–2518 (2020). [https://doi.org/10.1007/s10664-019-09783-w Free download] '''Optional Readings''' * Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” Esquire Magazine, October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box. {{avail-free|https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box}} {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}} * Mollick, Ethan. “Tapping into the Underground.” MIT Sloan Management Review 46, no. 4 (2005): 21. [http://sloanreview.mit.edu/article/tapping-into-the-underground/_Available_through_UW_Libraries http://sloanreview.mit.edu/article/tapping-into-the-underground/ Available through UW Libraries] * Mollick, Ethan. “The Engine of the Underground: The Elite-Kiddie Divide.” SIGGROUP Bull. 25, no. 2 (2005): 23–27. [http://portal.acm.org/citation.cfm?id=1067721.1067726_Available_through_UW_Libraries http://portal.acm.org/citation.cfm?id=1067721.1067726 Available through UW Libraries] * Scacchi, Walt. “Computer Game Mods, Modders, Modding, and the Mod Scene.” First Monday 15, no. 5 (2010). [http://firstmonday.org/ojs/index.php/fm/article/view/2965 free download] * von Hippel, E. (2012). [http://www.youtube.com/watch?feature=player_embedded&v=cKcAcm5NDOI The Paradigm Shift from Producer to User Innovation] (video lecture). * von Hippel, E. (2012). [http://www.youtube.com/watch?feature=player_embedded&v=odj5VnTI490 Users Working Together in Communities are Powerful Innovators] (video lecture). * von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. MIT Press. <span id="friday-november-8th"></span> === Friday, November 8th === '''Assignments Due''' * [[#project-proposal|Final project proposal]] <span id="tuesday-november-12th-artificial-intelligence-i-ai-i"></span> === Tuesday, November 12th: Artificial Intelligence I {ai-i} === '''Goals for Class''' * Examine the promises and pitfalls of algorithmic recommendation and filtering systems. * Reading Quiz '''Assigned Reading''' * Massanari, Adrienne. "[https://journals.sagepub.com/doi/full/10.1177/1461444815608807 #Gamergate and The Fappening: How Reddit’s algorithm, governance, and culture support toxic technocultures]." New media & society 19, no. 3 (2017): 329-346. * Simpson, Ellen and Bryan Semaan. 2021. [https://dl.acm.org/doi/pdf/10.1145/3432951 For You, or For"You"? Everyday LGBTQ+ Encounters with TikTok]. Proc. ACM Hum.-Comput. Interact. 4, CSCW3, Article 252 (December 2020), 34 pages. DOI:https://doi.org/10.1145/3432951 '''Optional Reading''' * Annie Y. Chen et al. Subscriptions and external links help drive resentful users to alternative and extremist YouTube channels.Sci. Adv.9, eadd8080 (2023). [https://www.science.org/doi/full/10.1126/sciadv.add8080 DOI:10.1126/sciadv.add8080] * Michael Ann DeVito. 2021. Adaptive Folk Theorization as a Path to Algorithmic Literacy on Changing Platforms. In Proceedings of the ACM on Human-Computer Interaction, Vol. 5, CSCW2, Article 339 (October 2021), 35 pages, [https://doi.org/10.1145/3476080 <https://doi.org/10.1145/3476080>]. * Geiger, R. Stuart (2014). Bots, bespoke, code and the materiality of software platforms. Information, Communication & Society. DOI:10.1080/1369118X.2013.873069 ([https://escholarship.org/content/qt6xc0m98k/qt6xc0m98k.pdf preprint version]) <span id="thursday-november-14th-artificial-intelligence-ii-ai-ii"></span> === Thursday, November 14th: Artificial Intelligence II {ai-ii} === '''Goals for class''' * Case discussion on Wikipedia, StackExchange, and AI '''Assigned Reading''' * [Case] [https://en.wikipedia.org/wiki/Wikipedia:Wikipedia_Signpost/2023-02-20/Essay Essay in the Wikipedia Newsletter about ChatGPT] * [Case] [The main Wikipedia essay / proposed policy on large language models] https://en.wikipedia.org/wiki/Wikipedia:Large_language_models * [Case] [https://meta.stackexchange.com/questions/391535/how-can-stack-exchange-use-ai-and-especially-genai-to-facilitate-qa Controversial question on stack exchange] * [Case] [https://meta.stackexchange.com/questions/389811/moderation-strike-stack-overflow-inc-cannot-consistently-ignore-mistreat-an SE thread announcing strike] * [Case] [SE thread announcing results of negotiations] '''Optional Reading''' * Ross, Sage (2023). ChatGPT, Wikipedia, and student writing assignments [https://wikiedu.org/blog/2023/02/21/chatgpt-wikipedia-and-student-writing-assignments/ WikiEdu Blog Post] * [https://en.wikipedia.org/wiki/Wikipedia:Using_neural_network_language_models_on_Wikipedia Another Wikipedia essay on using large language models for Wikiwork] * Li, H., Hecht, B., & Chancellor, S. (2022). Measuring the Monetary Value of Online Volunteer Work. Proceedings of the International AAAI Conference on Web and Social Media, 16(1), 596-606. https://doi.org/10.1609/icwsm.v16i1.19318 * J. Nathan Matias. 2016. Going Dark: Social Factors in Collective Action Against Platform Operators in the Reddit Blackout. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI ’16). Association for Computing Machinery, New York, NY, USA, 1138–1151. https://doi.org/10.1145/2858036.2858391 <span id="ecosystems"></span> === Tuesday, November 19th: Ecosystems === '''Goals for class''' * Conceptualize online communities as situated in “ecosystems” where they relate each other and to the platforms that may host them. * Reading quiz '''Assigned Reading''' * [SYBW] Chapter 7. pp 194-212 We’ll read exerpts from the following two articles: * Casey Fiesler and Brianna Dym. 2020. [https://doi.org/10.1145/3392847 Moving Across Lands: Online Platform Migration in Fandom Communities]. Proc. ACM Hum.-Comput. Interact. 4, CSCW1, Article 042 (May 2020), 25 pages. DOI:https://doi.org/10.1145/3392847 * Nathan TeBlunthuis, Charles Kiene, Isabella Brown, Laura (Alia) Levi, Nicole McGinnis, and Benjamin Mako Hill. 2022. No Community Can Do Everything: Why People Participate in Similar Online Communities. Proc. ACM Hum.-Comput. Interact. 6, CSCW1, Article 61 (April 2022), 25 pages. https://doi.org/10.1145/3512908 '''Optional Reading''' * Waller, I., Anderson, A. Quantifying social organization and political polarization in online platforms. Nature 600, 264–268 (2021). https://doi-org.ezproxy.lib.utexas.edu/10.1038/s41586-021-04167-x * Nathan TeBlunthuis and Benjamin Mako Hill. 2022. Identifying Competition and Mutualism Between Online Groups International AAAI Conference on Web and Social Media https://ojs.aaai.org/index.php/ICWSM/article/view/19352/19124 * Tan, C. (2018). Tracing Community Genealogy: How New Communities Emerge from the Old. Proceedings of the International AAAI Conference on Web and Social Media, 12(1). https://doi.org/10.1609/icwsm.v12i1.15003 <span id="guest-ii"></span> === Thursday, November 21st: Alternative Social Media === '''Goals for class''' * Hear from guest speaker (TBD) (possible guests: Brian Newbold (Bluesky protocol developer), Christine Lemmer-Webber (Mastodon ActivityPub Protocol Co-author, Spritely Project founder), Manoel Horta Ribeiro (Asst. Prof Princeton CS, author of works on right-wing fringe platforms), * Discuss case where we’ll apply our knowledge to emerging alternative social media projects. '''Assigned Reading''' * [Case] Visit the about pages of the different networks we’re talking about: https://nostr.com, https://bsky.social/about/, https://about.instagram.com/threads, https://joinmastodon.org/ * [Case] Justin Pot. 2022. How to Get Started on Mastodon. Wired. https://www.wired.com/story/how-to-get-started-use-mastodon/ * [Case] Mike Masnick. 2024. Bluesky Begins to Make Its Decentralized Vision Real. Techdirt. https://www.techdirt.com/2024/02/26/bluesky-begins-to-make-its-decentralized-vision-real/ * [Case] Gregory Barber. 2023. Meta’s Threads Could Make—or Break—the Fediverse. Wired. https://www.wired.com/story/metas-threads-could-make-or-break-the-fediverse/ * [Case] Michael Stewart. 2024 Nostr Series — Part 1: A Gentle Introduction to Nostr. Medium https://medium.com/@michael.leigh.stewart/nostr-series-part-1-a-gentle-introduction-to-nostr-4ad6da8c923b '''Optional Reading''' * Carl Colglazier, Nathan TeBlunthuis, and Aaron Shaw. 2024. The Effects of Group Sanctions on Participation and Toxicity: Quasi-experimental Evidence from the Fediverse. https://ojs.aaai.org/index.php/ICWSM/article/download/31316/33476L * Zulli, D., Liu, M., & Gehl, R. (2020). Rethinking the “social” in “social media”: Insights into topology, abstraction, and scale on the Mastodon social network. New Media & Society, 22(7), 1188-1205. https://doi.org/10.1177/1461444820912533 * Martin Kleppmann et al. 2024. Bluesky and the AT Protocol: Usable Decentralized Social Media. arXiv preprint. https://doi.org/10.48550/arXiv.2402.03239 * Manoel Horta Ribeiro, Homa Hosseinmardi, Robert West, Duncan J Watts, Deplatforming did not decrease Parler users’ activity on fringe social media, PNAS Nexus, Volume 2, Issue 3, March 2023, pgad035, https://doi-org.ezproxy.lib.utexas.edu/10.1093/pnasnexus/pgad035 * Jhaver, S., Frey, S., & Zhang, A. X. (2023). Decentralizing Platform Power: A Design Space of Multi-Level Governance in Online Social Platforms. Social Media + Society, 9(4). https://doi.org/10.1177/20563051231207857 <span id="tuesday-december-3rd-information-quality"></span> === Tuesday, December 3rd: Information Quality === '''Goals for class''' * Hear from our guest speaker TBD (possible guests: Samuel Woolley, Jo Lukito, Ahmer Arif, Zarine Kharazian, Heather Ford) '''Assigned Reading''' * [SYBW] Chapter 4, 8. pp 91-116, 213-227 '''Optional Readings''' * Starbird, K., Maddock, J., Orand, M., Achterman, P., & Mason, R. M. (2014). Rumors, False Flags, and Digital Vigilantes: Misinformation on Twitter after the 2013 Boston Marathon Bombing. In iConference 2014 Proceedings (p. 654–662). [http://faculty.washington.edu/kstarbi/CSCW2015-Misinfo-Signatures-Maddock_Starbird.pdf doi:10.9776/14308] * Dana McKay, Stephann Makri, and George Buchanan. 2024. [Citation needed]: An Examination of Types and Purpose of Evidence Provided in Three Online Discussions on Reddit. In Proceedings of the 2024 Conference on Human Information Interaction and Retrieval (CHIIR ’24). Association for Computing Machinery, New York, NY, USA, 219–230. https://doi.org/10.1145/3627508.3638321 * King, Gary, Jennifer Pan, and Margaret E. Roberts. (2017). [https://gking.harvard.edu/files/gking/files/how_the_chinese_government_fabricates_social_media_posts_for_strategic_distraction_not_engaged_argument.pdf How the Chinese government fabricates social media posts for strategic distraction, not engaged argument]. American Political Science Review 111, no. 3: 484-501. <span id="thursday-december-5th-tbd-guest-iii"></span> === Thursday, December 5th: TBD {Guest-iii} === For the last class, we’ll have a guest visitor on a topic TBD. Possible guests / topics {| class="wikitable" |- ! Guest ! Topic |- | Kaylea Champion | Underproduction in peer production |- | Charles Kiene / Hanlin Li | Moderation work |- | Tziano Piccardi | Wikipedian audiences |- | Morton Wang | Wikipedia newcomer experiences |- | Sohyeon Hwang | Bots |- | Anna Gibson | Health communities and moderation |- | Galen Weld | Community values |- | Seth Frey or Amy Zhang | Decentralizing platform power |- | Estelle Smith | Sense of virtual community; spirituality and online community |} <span id="final"></span> === Friday, December 13th: Final Project Presentations === '''Assignments Due''' * [[#final-projects-critical-analysis-of-online-community|Final paper]] due at 11:59pm Central. '''Goals for class''' * Share short presentations about each other’s final projects <span id="wikipedia-project"></span>
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