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Interpersonal Media (Winter 2021)
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== Schedule == === January 4 (Monday): Introduction to the Course === '''Lectures by Mako:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=cd65a71b-6740-4ef2-9127-ac340014132d Introduction to the Course (Part 1/2): Introducing the course and Mako] [19m44s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1e7a6c37-b858-48e2-b7c3-ac3400141386 Introduction to the Course (Part 2/2): Why learn about online communities?] [14m10s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5abbae7b-ee1b-4cda-9298-ac340014139f Welcome to COM 482 (Part 1/4): Overview] [13m57s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ba4af6e5-355a-48c8-931d-ac34001412fc Welcome to COM 482 Course (Part 2/4): Assignments] [16m04s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=27e18b33-6da0-4aea-b3a8-ac340014adbd Welcome to COM 482 Course (Part 3/4): Remote Learning] [12m00s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=de3ef20c-f8e2-478f-9ebe-ac34001586af Welcome to COM 482 Course (Part 4/4): Final Notes] [10m35s] '''Resources:''' * [https://canvas.uw.edu/courses/1451125/files/folder/Slides?preview=67731113 Lecture Slides for Introduction (1/2)] (Requires Canvas access) * [https://canvas.uw.edu/courses/1451125/files/folder/Slides?preview=67731117 Lecture Slides for Introduction (1/2)] (Requires Canvas access) * [https://canvas.uw.edu/courses/1451125/files/folder/Slides?preview=67731137 Lecture Slides for Course Overview] (Requires Canvas access) '''Goals for the day:''' * Collect some basic information from you all * Provide an introduction and some context for the course (and hopefully get you excited about the rest of the quarter) * Review the course objectives and requirements * Answer your questions about the class === January 6 (Wednesday): DUE: Class Checklist === '''Required Task:''' Complete [https://canvas.uw.edu/courses/1451125/pages/class-setup-checklist the class setup checklist]. This will likely most of you 30-90 minutes so please plan in advance. === January 6 (Wednesday): Motivation (Part I) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a22aa9e9-f513-4039-bf33-ac4800570340 Motivation and Incentives (Part 1/6): Introduction and Framing] [13m58s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=96e5559d-6f30-4c49-8b80-ac4800570311 Motivation and Incentives (Part 2/6): Motivating Participation through Asking] [10m36s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0e433d08-a5fa-49e4-b1c8-ac48005702de Motivation and Incentives (Part 3/6): Intrinsic and Extrinsic Motivators] [21m25s] '''Resources:''' * [https://canvas.uw.edu/courses/1451125/files/folder/Reading%20Notes?preview=67731111 Week 1 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/courses/1451125/files/folder/Slides?preview=68282662 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/72135362/download?download_frd=1 Case board] (Requires Canvas access) '''Required Reading:''' * BSOC, Chapter 2, pg 21-40 (Sections 1-3) * [Case] Modi, Maulik. 2019. “Yelp — What Happened!!” Medium. December 1, 2019. https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235. {{avail-free|https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235}} * [Case] Parikh, Anish A., Carl Behnke, Doug Nelson, Mihaela Vorvoreanu, and Barbara Almanza. 2015. “A Qualitative Assessment of Yelp.Com Users’ Motivations to Submit and Read Restaurant Reviews.” Journal of Culinary Science & Technology 13 (1): 1–18. https://doi.org/10.1080/15428052.2014.952474. ''[[https://canvas.uw.edu/files/67666236/download?download_frd=1 Available in Canvas]]'' * [Case] Stone, Madeline. 2014. “Elite Yelpers Hold Immense Power, and They Get Treated like Kings by Bars and Restaurants Trying to Curry Favor.” Business Insider. August 22, 2014. https://www.businessinsider.com/how-to-become-yelp-elite-2014-8. {{avail-free|https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}} * [Case] Ha, Anthony. 2017. “Yelp Launches New Feature for Asking and Answering Questions about Any Business.” TechCrunch (blog). February 14, 2017. http://social.techcrunch.com/2017/02/14/yelp-q-and-a/. {{avail-free|http://social.techcrunch.com/2017/02/14/yelp-q-and-a/}} '''Optional Reading:''' * BSOC, Chapter 1, pg 1-17 === January 8 (Friday): DUE: Wikipedia Task #1 === Details are on the [[#Wikipedia Task #1|section of this page describing the assignment]]. === January 11 (Monday): Motivation (Part II) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c950a743-f44b-4569-9393-ac48005702ad Motivation and Incentives (Part 4/6): Gaming the system] [18m15s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=51b9f0a7-d44e-4354-8939-ac48006e513a Motivation and Incentives (Part 5/6): Motivation crowding and group dynamics] [15m36s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8fcec26e-0d75-45c3-a18d-ac48006e50f4 Motivation and Incentives (Part 6/6): Takeaways] [5m28s] '''Resources:''' * [https://canvas.uw.edu/courses/1451125/files/folder/Reading%20Notes?preview=67731111 Week 1 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/courses/1451125/files/folder/Slides?preview=68282665 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/72166964/download?download_frd=1 Case Boards] * [Class//Case Audio Recording] (Not available. Audio didn't work). '''Required Readings:''' * BSOC, Chapter 2, pg 41-70 (Sections 4-7) For the case, we're going to talk about [[:wikipedia:Twitch (service)|Twitch]]: * [Case] Clark, Taylor. 2017. “How to Get Rich Playing Video Games Online.” New Yorker, November 13, 2017. https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online. {{avail-free|https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online}} * [Case] Hernandez, Patricia. 2018. “The Twitch Streamers Who Spend Years Broadcasting to No One.” The Verge. July 16, 2018. https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community. {{avail-free|https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community}} * [Case] “The Differences Between Twitch Partner and Affiliate Programs.” 2019. GameOnAire (blog). April 5, 2019. https://gameonaire.com/differences-between-partner-affiliate-twitch/. {{avail-free|https://gameonaire.com/differences-between-partner-affiliate-twitch/}} * [Case] “Achievements.” n.d. Twitch. Accessed January 7, 2020. https://help.twitch.tv/s/article/achievements?language=en_US. {{avail-free|1=https://help.twitch.tv/s/article/achievements?language=en_US}} * [Case] Grayson, Nathan. 2018. “Twitch Partners Feeling Burned After Affiliates Receive Features That Took Them Years To Earn.” Kotaku. June 14, 2018. https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027. {{avail-free|https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027}} === January 13 (Wednesday): Commitment (Part I) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=dcf1bec9-d570-4bf2-b7a2-aca5015c7a85 Commitment (Part 1/6): Introduction and Identity] [18m29s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=43c2da75-51e5-4d79-802f-aca5015c7a0a Commitment (Part 2/6): Bonds] [11m56s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b2b10620-a542-4c90-acd8-aca5015c7b1b Commitment (Part 3/6): Normative and needs-based] [19m36s] '''Resources:''' * [https://canvas.uw.edu/files/72135173/download?download_frd=1 Week 3 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657630/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/72135362/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d5d56c1f-10f7-4a24-a163-acaf0189ea4e Class/Case Audio Recording] (Requires Canvas access) '''Required Readings:''' * BSOC, Chapter 3, pg 77-102 (Section 1) In this case, we're going to be looking at five different "subreddit" communities within Reddit. In some of these cases, there is an enormous amount of material on the pages and subpages. Poke around for 10 minutes or so (please not more!) until you get a sense for who is participating and how and why people build commitment to the site such that you will be comfortable answering the questions in the reading note. Please ''do not'' post on the sites or disrupt them in any way. We're guests in their communities and you only need to look: * [Case] [https://www.reddit.com/r/aww/ /r/aww] — "Things that make you go AWW! -- like puppies, bunnies, babies, and so on..." * [Case] [https://www.reddit.com/r/udub/ /r/udub] — "the unofficial subreddit of the University of Washington" * [Case] [https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] — "the active Reddit community for Seattle, Washington and the Puget Sound area" * [Case] [https://www.reddit.com/r/nosleep/ /r/NoSleep] — "a place for authors to share their original horror stories" * [Case] [https://www.reddit.com/r/CasualPizzaCats/ /r/CasualPizzaCats] — a World of Warcraft guild === January 15 (Friday): DUE: Wikipedia Task #2 === Details are on the [[#Wikipedia Task #2|section of this page describing the assignment]]. === January 18 (Monday): NO CLASS === '''No class''' due to the observation of Martin Luther King Junior Day. === January 20 (Wednesday): Commitment (Part II) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f3fb3e0e-95d8-43f7-ab20-aca5015c7b83 Commitment (Part 4/6): Group Size] [24m52s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=725fd524-9ba9-4bc7-90d2-aca5015c7938 Commitment (Part 5/6): Lock-in and more on need-based] [18m18s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4cf3caa7-6c09-4314-8558-aca5015c78b4 Commitment (Part 6/6): Trade-offs between engagement and commitment] [8m22s] '''Resources:''' * [https://canvas.uw.edu/files/72135173/download?download_frd===1 Week 3 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657624/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/72512898/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ea5b3959-84a7-4d3b-bea4-acb6017fd515 Class/Case Screencast] (Requires Canvas access) '''Required Readings:''' * BSOC, Chapter 3, pg 102-115 (Sections 2 - 4) * [Case] Romano, Aja. 2018. “[https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult How Facebook Made It Impossible to Delete Facebook].” Vox. March 22, 2018. * [Case] Choudary, Sangeet Paul. 2014. “[https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/ Reverse Network Effects: Why Today’s Social Networks Can Fail as They Grow Larger].” Wired, March 13, 2014. * [Case] Constine, Josh. 2018. “[http://social.techcrunch.com/2018/04/13/free-the-social-graph/ Facebook Shouldn’t Block You from Finding Friends on Competitors].” TechCrunch (blog). April 13, 2018. * [Case] Bankston, Kevin. 2018. “[https://www.newamerica.org/weekly/edition-211/how-we-can-free-our-facebook-friends/ How We Can ‘Free’ Our Facebook Friends].” New America. June 28, 2018. * [Case] Hill, Benjamin Mako. 2012. “[https://mako.cc/copyrighteous/why-facebooks-network-effects-are-overrated Why Facebook’s Network Effects Are Overrated].” Copyrighteous (blog). June 4, 2012. === January 22 (Friday): DUE: Wikipedia Task #3 === Details are on the [[#Wikipedia Task #3|section of this page describing the assignment]]. === January 25 (Monday): Norms and Regulation (Part I) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5314e803-989a-40e1-bf24-aca5015cbc54 Norms and Regulation (Part 1/6): Introduction] [8m57s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1a7b22bc-4773-4680-b8d2-aca5015cba8d Norms and Regulation (Part 2/6): What are norms?] [9m57s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8dada668-ca49-4fdc-a47d-aca5015cbba1 Norms and Regulation (Part 3/6): Descriptive norms] [19m35s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=767013f4-86e4-4ac1-ae0e-aca5015cbb36 Norms and Regulation (Part 4/6): Injunctive norms] [13m09s] '''Resources:''' * [https://canvas.uw.edu/files/72459700/download?download_frd=1 Week 4 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657636/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/72719036/download?download_frd=1 Case Boards] (Requires Canvas access) * Class/Case Screencast (Failed to record. Get in touch with Nate if you have any questions) '''Required Readings:''' * BSOC, Chapter 4, pg 125-140 (Sections 1-3) * [Case] Tourani, Parastou, Bram Adams, and Alexander Serebrenik. 2017. “Code of Conduct in Open Source Projects.” In 2017 IEEE 24th International Conference on Software Analysis, Evolution and Reengineering (SANER), 24–33. https://doi.org/10.1109/SANER.2017.7884606. {{avail-uw|https://doi.org/10.1109/SANER.2017.7884606}} * [Case] [https://www.ruby-lang.org/en/conduct/ Ruby Code of Conduct] (For context, you can read more about Ruby on the [[:wikipedia:Ruby (programming language)|Ruby Wikipedia article]] if you are curious.) * [Case] [https://ubuntu.com/community/code-of-conduct Ubuntu Code of Conduct] (For context, you can read more about Ubuntu on the [[:wikipedia:Ubuntu|Ubuntu Wikipedia article]] if you are curious.) * [Case] [https://wiki.gnome.org/action/show/Foundation/CodeOfConduct GNOME Code of Conduct]. The code also references and, in an sense, includes the following sub-pages: ** [https://wiki.gnome.org/Foundation/CodeOfConduct/ReporterGuide Procedure for reporting Code of Conduct incidents] ** [https://wiki.gnome.org/Foundation/CodeOfConduct/ModeratorProcedures GNOME Code of Conduct moderator procedures] (less important but worth skimming) ** [https://wiki.gnome.org/Foundation/CodeOfConduct/CommitteeProcedures GNOME Code of Conduct committee procedures] (less important but worth skimming) === January 27 (Wednesday): Norms and Regulation (Part II) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f30d24f0-e948-4f8a-9034-aca5015cba09 Norms and Regulation (Part 5/6): Threats] [21m33s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ef7926c8-307e-4769-926e-aca5015cb960 Norms and Regulation (Part 6/6): Responses] [22m36s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0df5f5dc-1755-4549-8854-aca5015cb8d3 Norms and Regulation (Part 7/6): Collateral Damage] [7m24s] * [https://www.youtube.com/watch?v=mLyOj_QD4a4 Leeroy Jenkins] — Extra video mentioned in lecture (Youtube) '''Resources:''' * [https://canvas.uw.edu/files/72459700/download?download_frd=1 Week 4 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657637/download?download_frd=1 Lecture Slides] (Requires Canvas access) * Case Boards (To come) * Class/Case Audio Recording (To come) * Class/Case Screencast (To come) '''Required Readings:''' * BSOC, Chapter 4, pg 140-170 (Sections 4-5) * [Case] [http://slashdot.org/ Slashdot]: Spend 5-10 minutes to visit the homepage, look at a story you think is interesting, and read several of the comments, paying specific attention to the rating system. * [Case] [https://web.archive.org/web/20170505192310/https://beta.slashdot.org/faq/mod-metamod.shtml Slashdot Moderation FAQ], 2017 (Internet Archive Copy) * [Case] Lampe, Cliff, and Paul Resnick. 2004. “Slash(Dot) and Burn: Distributed Moderation in a Large Online Conversation Space.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 543–550. CHI ’04. New York, NY: ACM. https://doi.org/10.1145/985692.985761. {{avail-uw|https://doi.org/10.1145/985692.985761}} '''Optional Readings:''' * Know Your Meme, 2014, [http://knowyourmeme.com/memes/rules-of-the-internet Rules of the Internet] * Matias, J. Nathan. 2016. “Going Dark: Social Factors in Collective Action Against Platform Operators in the Reddit Blackout.” In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems, 1138–1151. CHI ’16. New York, NY, USA: ACM. https://doi.org/10.1145/2858036.2858391. {{avail-uw|https://doi.org/10.1145/2858036.2858391}} {{avail-free|https://natematias.com/media/GoingDark-Matias-2016.pdf}} === February 1 (Monday): DUE: Wikipedia Task #4 === Details are on the [[#Wikipedia Task #4|section of this page describing the assignment]]. === February 1 (Monday): Newcomers (Part I) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8c7e3386-68cf-4c8a-851c-aca5015cff18 Newcomers (Part 1/6): Introduction] [11m54s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5645e246-b33c-4ad8-a465-aca5015cffc1 Newcomers (Part 2/6): Recruitment] [15m12s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a41f0f83-8078-442d-8b67-aca5015d00e6 [Newcomers (Part 3/6): Selection] [14m25s] '''Resources:''' * [https://canvas.uw.edu/files/72719529/download?download_frd=1 Week 5 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657636/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [Case Boards] (Requires Canvas access) * [Class/Case Screencast] (Requires Canvas access) '''Required Readings:''' * BSOC, Chapter 5, pg 179-205 (Sections 1-2) We're going to look at the citizen science community [[:wikipedia:Zooniverse|Zooniverse]]: * [Case] Visit [https://www.zooniverse.org/ Zooniverse] and create an account. Then visit the [https://www.zooniverse.org/projects Zooniverse project website] and pick a project that interests you. I worked on [https://www.zooniverse.org/projects/sassydumbledore/chimp-and-see Chimp&See] but there are a bunch of projects (scroll down to see more) on a lot of different types of things. Spend 10-15 minutes on the site figure out how it works and make sure you both do a few tasks and look at the "Talk" or discussion and commenting features of each site. * [Case] Mugar, Gabriel, Carsten Østerlund, Katie DeVries Hassman, Kevin Crowston, and Corey Brian Jackson. 2014. “Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation through Practice Proxies in Online Citizen Science.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 109–119. CSCW ’14. Baltimore, Maryland, USA: Association for Computing Machinery. https://doi.org/10.1145/2531602.2531721. {{avail-uw|https://doi.org/10.1145/2531602.2531721}} {{avail-free|https://crowston.syr.edu/sites/crowston.syr.edu/files/paper_revised%20copy%20to%20post.pdf}} '''Optional Readings:''' * Huang, Shih-Wen, Minhyang (Mia) Suh, Benjamin Mako Hill, and Gary Hsieh. 2015. “How Activists Are Both Born and Made: An Analysis of Users on Change.Org.” In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI ’15), 211–220. New York, New York: ACM Press. https://doi.org/10.1145/2702123.2702559. ''[[https://doi.org/10.1145/2702123.2702559Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/huang_suh_hill_hsieh-changeorg_born_made-CHI2015-preprint.pdf}} * Shaw, Aaron, and Benjamin Mako Hill. 2014. “Laboratories of Oligarchy? How the Iron Law Extends to Peer Production.” Journal of Communication 64 (2): 215–38. https://doi.org/10.1111/jcom.12082. ''[[https://doi.org/10.1111/jcom.12082 Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/shaw_hill-laboratories_of_oligarchy-DRAFT.pdf}} === February 3 (Wednesday): Newcomers (Part II) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=353e7691-41ba-4156-b95e-aca5015d014d Newcomers (Part 4/6): Protection and socialization] [16m32s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f121221f-b279-46ec-86d7-aca5015d0024 Newcomers (Part 5/6): Retaining new users] [14m02s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1643a49b-32ca-4ab6-a51a-aca5015cfe82 Newcomers (Part 6/6): Concluding thoughts] [14m30s] '''Resources:''' * [https://canvas.uw.edu/files/72719529/download?download_frd=1 Week 5 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657637/download?download_frd=1 Lecture Slides] (Requires Canvas access) * Case Boards (Requires Canvas access, to come) * Class/Case Screencast (Requires Canvas access, To come) '''Required Readings:''' * BSOC, Chapter 5, pg 205-223 (Sections 3-6) * [Case] Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[[https://doi.org/10.1145/2858036.2858356 Available through UW libraries]]'' * [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael S. Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” In Eleventh International AAAI Conference on Web and Social Media. Palo, Alto, CA: AAAI Press. https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628. ''[[https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628 Available through UW libraries]]'' [[https://ojs.aaai.org/index.php/ICWSM/article/download/14884/14734 direct link to pdf]] === February 5 (Friday): DUE: Wikipedia Task #5 === Details are on the [[#Wikipedia Task #5|section of this page describing the assignment]]. === February 8 (Monday): Creating New Communities (Part I) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f28c2e46-a922-4f08-ae87-aca5015d2d9e Creating New Communities (Part 1/4): Introduction] [13m33s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3bd4c2ef-9489-4031-b227-ac62005ef593 Creating New Communities (Part 2/4): Scope] [19m56s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f3fb9ef8-df20-42c6-8770-aca5015d2e3d Creating New Communities (Part 3/4): Utility Model of Creation] [20m25s] '''Resources:''' * [https://canvas.uw.edu/files/73118377/download?download_frd=1 Week 6 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657658/download?download_frd=1 Lecture Slides] (Requires Canvas access) * Case Boards (Requires Canvas access, to come) * Class/Case Screencast (Requires Canvas access, to come) '''Required Readings:''' * BSOC, Chapter 6, pg 231-248 (Sections 1-2) * [Case] [https://en.wikipedia.org/wiki/Stack_Exchange Stack Exchange article on Wikipedia] and [https://stackexchange.com/sites list of sites] * [Case] [https://area51.stackexchange.com/ Area 51] (Click through and explore 5-6 proposals at different stages) * [Case] [https://area51.stackexchange.com/faq Area 51 FAQ] '''Optional Readings:''' * Bilton, Nick. “[http://www.nytimes.com/2013/10/13/magazine/all-is-fair-in-love-and-twitter.html?pagewanted=all All Is Fair in Love and Twitter].” The New York Times, October 9, 2013, sec. Magazine. * Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013. === February 10 (Wednesday): Creating New Communities (Part II) === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2e3379ec-51dd-4ac0-a8a4-aca5015d2f73 Creating New Communities (Part 4/4): Almost Wikipedia] [15m52s] '''Resources:''' * [https://canvas.uw.edu/files/73118377/download?download_frd=1 Week 6 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657658/download?download_frd=1 Lecture Slides] (Requires Canvas access) * Case Boards (Requires Canvas access, to come) * Class/Case Screencast (Requires Canvas access, to come) '''Required Readings:''' * BSOC, Chapter 6, pg 248-276 (Sections 3-4) * Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013. * [Case] Gordon-McKeon, Shauna. 2014. “Open Projects: Open Humans.” Blog. Center for Open Science: Open Science Collaboration. June 5, 2014. http://osc.centerforopenscience.org/2014/06/05/op-open-humans/. * [Case] Greshake Tzovaras, Bastian, Misha Angrist, Kevin Arvai, Mairi Dulaney, Vero Estrada-Galiñanes, Beau Gunderson, Tim Head, et al. 2019. “Open Humans: A Platform for Participant-Centered Research and Personal Data Exploration.” GigaScience 8 (6). https://doi.org/10.1093/gigascience/giz076 {{avail-free|https://doi.org/10.1093/gigascience/giz076}} * [Case] You should spend at least 20 minutes browsing the [https://www.openhumans.org/ Open Humans website] including [https://www.openhumans.org/about/ their about page], [http://blog.openhumans.org/ their blog], [https://www.openhumans.org/community-guidelines/ their community guidelines], and so on. Whatever you need to speak confidently about how they can more effectively build a community! '''Optional Readings:''' * Bilton, Nick. “[http://www.nytimes.com/2013/10/13/magazine/all-is-fair-in-love-and-twitter.html?pagewanted=all All Is Fair in Love and Twitter].” The New York Times, October 9, 2013, sec. Magazine. === Februrary 12 (Friday): DUE: Wikipedia Task #6 === Details are on the [[#Wikipedia Task #7|section of this page describing the assignment]]. === February 15 (Monday): NO CLASS === '''No class''' due to the observation of President's Day. === February 16 (Tuesday): DUE: Wikipedia Task #7 === Details are on the [[#Wikipedia Task #7|section of this page describing the assignment]]. === February 17 (Wednesday): Wikipedia Debrief === In the first part of class we'll talk about the assignments. In the second part of class, we'll talk about the case. '''Resources:''' * [https://canvas.uw.edu/files/73396787/download?download_frd=1 Week 7 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/courses/1451125/files/folder/Slides?preview=69979901 Lecture Slides] (Requires Canvas access) * [Case Boards] (To Come; Requires Canvas access) * [Class/Case Screencast] (To Come; Requires Canvas access) <!-- In the second half of class, we will have a visit from local Wikipedia group [https://meta.wikimedia.org/wiki/Cascadia_Wikimedians Cascadia Wikimedians] (full disclosure, I am a member). Prepare to give a very short (~1 minute ) in-class presentation about your Wikipedia editing experience and also be ready with questions for them about your experience or about Wikipedia in general based on the readings and cases we've done so far. --> '''Required Readings:''' * [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} {{avail-free|1=http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.307.1301&rep=rep1&type=pdf}} * [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 1785–1799. CSCW ’17. New York, NY: ACM. https://dl.acm.org/doi/abs/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}} '''Optional Readings:''' * Halfaker, Aaron, R. Stuart Geiger, and Loren G. Terveen. 2014. “Snuggle: Designing for Efficient Socialization and Ideological Critique.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 311–320. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557313. {{avail-uw|https://doi.org/10.1145/2556288.2557313}} * Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In Proceedings of the 14th International Symposium on Open Collaboration, 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}} === February 22 (Monday): Innovation Communities === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e3919649-0d7e-4a49-8995-aca50165ec3c Innovation Communities (Part 1/4): Introduction] [15m14s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a4581ff7-3728-435a-bb15-aca50165eb01 Innovation Communities (Part 2/4): User Innovation Examples] [23m04s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1ebbcf72-4d07-4f9e-b4b5-aca50165eb7c Innovation Communities (Part 3/4): Introduction] [15m12s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=88e9cae4-17ef-4712-86ba-aca50165ecad Innovation Communities (Part 4/4): Introduction] [16m09s] '''Resources:''' * [https://canvas.uw.edu/files/73761951/download?download_frd=1 Week 8 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657641/download?download_frd=1 Lecture Slides] (Requires Canvas access) * Case Boards (Requires Canvas access, to come) * Class/Case Screencast (Requires Canvas access, to come) '''Required Readings:''' * von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5. * [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}} * [Case] Spend some time poking around the [https://www.wazokucrowd.com// Wzokucrowd website], in particular, read the: ** [https://www.wazokucrowd.com/challenges/faq/ Seeker and Solver FAQ] === February 24 (Wednesday): Hackers === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5a4c37ef-ff51-413f-8e12-aca5015e7afc Hackers (Part 1/3): Introduction] [23m27s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2caf7074-0f02-484e-96c2-aca5015e7b72 Hackers (Part 2/3): CHDK Part 1] [17m47s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=59e1f2f0-3683-4eb0-8e50-aca5015e7c41 Hackers (Part 3/3): CHDK Part 2] [12m31s] '''Resources:''' * [https://canvas.uw.edu/files/73761951/download?download_frd=1 Week 8 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657648/download?download_frd=1 Lecture Slides] (Requires Canvas access) * Video Recording of Lecture & Case (Requires Canvas access, to come) * Case Boards (Requires Canvas access, to come) '''Required Readings:''' * Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” Esquire Magazine, October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box. {{avail-free|https://labyrinth13.com/SecretsOfTheLittleBlueBox.pdf}} * [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” The New York Times, May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-free|http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html}} {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}} * [Case] C.H.D.K. Wiki Take a look at the [Home page https://chdk.fandom.com/wiki/CHDK] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works. '''Optional Readings:''' * Mollick, Ethan. “Tapping into the Underground.” MIT Sloan Management Review 46, no. 4 (2005): 21. [[http://sloanreview.mit.edu/article/tapping-into-the-underground/ Available through UW Libraries]] * Mollick, Ethan. “The Engine of the Underground: The Elite-Kiddie Divide.” SIGGROUP Bull. 25, no. 2 (2005): 23–27. [[http://portal.acm.org/citation.cfm?id=1067721.1067726 Available through UW Libraries]] * Scacchi, Walt. “Computer Game Mods, Modders, Modding, and the Mod Scene.” First Monday 15, no. 5 (2010). [[http://firstmonday.org/ojs/index.php/fm/article/view/2965 === February 26 (Friday): DUE: Community Identification === Details are on the [[#Community Identification]] section of this page. === March 1 (Monday): Disinformation === '''Guests:''' [https://journalism.utexas.edu/faculty/jo-lukito Josephine Lukito]. Assistant professor in the School of Journalism and Media at the University of Texas at Austin. '''Lectures:''' (watch ''before'' class) [https://utexas.app.box.com/s/q2f1unsnbhssi3ok0dmx1ai9fyqgo0mj Josephine's video lecture] ''' Resources:''' * [https://canvas.uw.edu/files/74247377/download?download_frd=1 Week 9 Reading Note] (Requires Canvas access) * Case Boards (Requires Canvas access, to come) * Class/Case Screencast (Requires Canvas access, to come) '''Readings:''' * Krafft, P. M., & Donovan, J. (2020). Disinformation by design: The use of evidence collages and platform filtering in a media manipulation campaign. Political Communication, 37(2), 194-214. {{avail-uw|https://www.tandfonline.com/doi/full/10.1080/10584609.2019.1686094}} * Starbird, K., Arif, A., & Wilson, T. (2019). Disinformation as collaborative work: Surfacing the participatory nature of strategic information operations. Proceedings of the ACM on Human-Computer Interaction, 3(CSCW), 1-26. ([https://faculty.washington.edu/kstarbi/Disinformation-as-Collaborative-Work-Authors-Version.pdf pdf]) * Franziska Keller, David Schoch, Sebastian Stier and JungHwan Yang. (2019) It’s not easy to spot disinformation on Twitter. Here’s what we learned from 8 political ‘astroturfing’ campaigns. Washington Post, ([https://www.washingtonpost.com/politics/2019/10/28/its-not-easy-spot-disinformation-twitter-heres-what-we-learned-political-astroturfing-campaigns/ link]) ** [[Case]] Comparing Pandemic subreddits. Visit each of the 5 subreddits below and spend about 10 minutes studying each. Consider the information available and how Reddit should respond to each. Does it seem like Reddit's quality control system is working? ** [Case] '''/r/Coronavirus''' ([https://www.reddit.com/r/Coronavirus link]) ** [Case] '''/r/Wuhan_Flu''' ([https://www.reddit.com/r/Wuhan_Flu link]) ** [Case] '''/r/China_Flu''' ([https://www.reddit.com/r/China_Flu link]) ** [Case] '''/r/LockdownSkepticism''' ([https://www.reddit.com/r/LockdownSkepticism/ link]) ** [Case] '''/r/Masks4all''' ([https://www.reddit.com/r/Masks4All link]) '''Optional Readings''' * Keller, F. B., Schoch, D., Stier, S., & Yang, J. (2020). Political astroturfing on twitter: How to coordinate a disinformation campaign. Political Communication, 37(2), 256-280. {{avail-uw|https://www.tandfonline.com/doi/full/10.1080/10584609.2019.1661888}} * Maggie Astor (2020) Project Veritas Video Was a ‘Coordinated Disinformation Campaign,’ Researchers Say. New York Times ([link https://www.nytimes.com/2020/09/29/us/politics/project-veritas-ilhan-omar.html]) === March 3 (Wednesday): Interactions Between Communities === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9595d5b0-97ab-4377-9368-aca5015ee574 Ecology of Online Communities] [52m54s] '''Resources:''' * [https://canvas.uw.edu/files/74247377/download?download_frd=1 Week 9 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/files/71657655/download?download_frd=1 Lecture Slides] (Requires Canvas access) * Case Boards (Requires Canvas access, to come) * Class/Case Screencast (Requires Canvas access, to come) ''' Readings:''' * Zhu, Haiyi, Jilin Chen, Tara Matthews, Aditya Pal, Hernan Badenes, and Robert E. Kraut. 2014. “Selecting an Effective Niche: An Ecological View of the Success of Online Communities.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’14), 301–310. New York, New York: ACM. https://doi.org/10.1145/2556288.2557348. {{avail-uw|https://doi.org/10.1145/2556288.2557348}} * [Case] Sharp, Nathan. 2019. “It’s Facebook Official, Dating Is Here.” About Facebook (blog). September 5, 2019. https://about.fb.com/news/2019/09/facebook-dating/. * [Case] Information on other online dating services that existed before Facebook including: ** [https://en.wikipedia.org/wiki/Comparison_of_online_dating_services Comparison of online data services] [Wikipedia] ** '''Match.com''' [[:wikipedia:Match.com|Match.com Wikipedia article]]; [https://www.match.com/help/aboutus.aspx?lid=4 About Match.com] ** '''Tinder''' — [[:wikipedia:Tinder (app)|Tinder]]; [https://blog.gotinder.com/?locale=en Tinder Blog] ** '''Hinge''' — [[:wikipedia:Hinge (app)|Hinge Wikipedia article]]; [https://hingeapp.zendesk.com/hc/en-us/categories/360001659533-Getting-Started Hinge Getting Started FAQ] ** '''Grindr''' — [[:wikipedia:Grindr|Grindr Wikipedia article]]; [https://hingeapp.zendesk.com/hc/en-us/categories/360001659533-Getting-Started Hinge Getting Started FAQ] ** '''OkCupid''' — [[:wikipedia:OkCupid|OkCupid Wikipedia article]]; [https://www.okcupid.com/about OkCupid About Page] ** '''JSwipe''' — [[:wikipedia:JSwipe|JSwipe Wikipedia article]]; [https://jswipeapp.com/ JSwipe website] '''Optional Readings:''' * Zhu, Haiyi, Robert E. Kraut, and Aniket Kittur. 2014. “The Impact of Membership Overlap on the Survival of Online Communities.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 281–290. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557213. {{avail-uw|https://doi.org/10.1145/2556288.2557213}} :'''Note:''' This is an alternate reading for the required reading by Zhu et al. (2014) above. If you've already the this one, you do ''not'' need to read this the required reading. If you have not read either, you should read the one above. === March 8 (Monday): Understanding Online Community Founders === '''Guest Lectures:''' * [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University) Jeremy Foote is my friend and a professor of communication at Purdue University. He's going to talk about his research about what motivates the founders of online communities. '''Resources:''' * [https://canvas.uw.edu/files/74312015/download?download_frd=1 Week 10 Reading Note] (Requires UW Access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=df154657-da13-4bb5-8d32-aca5015f25bc Understanding Online Community Founders (Part 1/3): Introduction] [6m37s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=94867d7e-faad-432f-8403-aca5015f24f7 Understanding Online Community Founders (Part 2/3): Introduction] [23m38s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2f8a1666-3c4f-422d-a85d-aca5015f2476 Understanding Online Community Founders (Part 3/3): Introduction] [10m17s] '''Required Readings''' * [Case] Kraut, R. E., & Fiore, A. T. (2014). The Role of Founders in Building Online Groups. ''Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing'', 722–732. {{avail-uw|https://doi.org/10.1145/2531602.2531648}} * [Case] Foote, J., Gergle, D., & Shaw, A. (2017). Starting online communities: Motivations and goals of wiki founders. ''Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17)'', 6376–6380. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}. * [Case] Foote, J., & Contractor, N. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}. === March 10 (Wednesday): Final Presentations === See instructions here: [[Interpersonal_Media_(Winter_2021)/Final_presentation]]. === March 18 (Thursday): DUE: Final Projects === Details are on the [[#Final Projects: Critical Analysis of Online Community]] section of this page. <!-- === REMOVED MATERIAL === === Free Software/Open Source === '''Resources:''' * [https://canvas.uw.edu/files/33600343/download?download_frd=1 Week 8 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/courses/1451125/files/33628104/download?wrap=1 Lecture Slides] (Requires Canvas access) '''Required Readings:''' * Fogel, K. (2009). [http://producingoss.com/en/introduction.html Producing Open Source Software]. Introduction - includes "History" & "The Situation Today." You'll need to press "next" to turn the page once. * [Case] Stallman, R. (1984). [https://www.gnu.org/gnu/manifesto.html The GNU manifesto]. * [Case] Stallman, R. (1989). [https://gnu.org/licenses/old-licenses/gpl-1.0.html The GNU general public license, version 1]. * Debian (1997). [http://www.debian.org/social_contract.1.0 Debian social contract, version 1.0]. * [Case] Raymond, E. S. (2001). [http://www.catb.org/esr/writings/cathedral-bazaar/cathedral-bazaar/ The Cathedral & the Bazaar]. (The web-based version of this essay is split over many pages. Just keep clicking next until you get to the end.) === February 28 (Thu): Civic Communities === * Castells, M. (2007). Communication, Power and Counter-power in the Network Society. International Journal of Communication, 1(1), 29. [[http://ijoc.org/index.php/ijoc/article/view/46/35 Freely Available Online]] * Monroy-Hernández, A., boyd, danah, Kiciman, E., De Choudhury, M., & Counts, S. (2013). The New War Correspondents: The Rise of Civic Media Curation in Urban Warfare. In Proceedings of the 2013 Conference on Computer Supported Cooperative Work (pp. 1443–1452). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2441938 Official Link (Available through UW Libraries]] [[https://arxiv.org/pdf/1507.01291 Freely Available Online]] * Hu, Y., Farnham, S. D., & Monroy-Hernández, A. (2013). Whoo.Ly: Facilitating Information Seeking for Hyperlocal Communities Using Social Media. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 3481–3490). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2466478 Official Link (Available through UW Libraries]] [[http://research.microsoft.com/pubs/192107/whooly.pdf Freely Available Online] === Innovation === '''Resources:''' * [https://canvas.uw.edu/files/33600343/download?download_frd Week 8 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/courses/1451125/files/33724703/download?wrap Lecture Slides] (Requires Canvas access) '''Required Readings:''' * von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5. -->
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