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== Schedule == === March 26 (Tuesday): Introduction to the Course and to Online Communities === '''Goals for the day:''' * Collect some basic information from you all * Provide an introduction and some context for the course (and hopefully get you excited about the rest of the quarter) * Review the course objectives and requirements * Answer your questions about the class * Work through any issues with the setup checklist (if time) '''Resources:''' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9dc24859-232f-41f4-b40f-b13f0128eb36 Class recording (partial) Part 1/2] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3f220988-8508-4db0-a1c1-b13f012c8612 Class recording Part 2/2] * [https://canvas.uw.edu/files/118423106/download?download_frd=1 Class slides] '''Optional Readings:''' * Bruckman, Amy. 2006. [https://www.cc.gatech.edu/~asb/papers/conference/bruckman-community-chi06.pdf A new perspective on ‘community’ and its implications for computer-mediated communication systems]. In ''Extended Abstracts of the ACM CHI Conference on Human Factors in Computing Systems'', pp. 616-621. === March 27 (Wednesday): DUE: Class Checklist === '''Required Task:''' Complete [https://canvas.uw.edu/courses/1734931/pages/course-setup-checklist the class setup checklist]. This will likely take most of you 30-90 minutes so please plan in advance. As with most other assignments, you must complete this task by 11:59pm Seattle time. === March 28 (Thursday): Motivation (Part I), Yelp === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5a462301-4c21-4369-98ee-b13a01674ec7 Class Preview] ''← Start Here'' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9a86fe55-1949-4da5-b6c8-b1350121c8e0 Motivation and Incentives 1 (Part 1/3): Introduction and Framing] [13m38s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5ba60da9-c95b-4154-9c56-b1350121c92e Motivation and Incentives 1 (Part 2/3): Motivating Participation through Asking] [9m54s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=130ad4c4-706d-4d42-96ca-b1350121c9d4 Motivation and Incentives 1 (Part 3/3): Intrinsic and Extrinsic Motivators] [20m53s] '''Resources:''' * [https://canvas.uw.edu/files/118185235/download?download_frd=1 Reading Note #1] (Requires Canvas access) ''← looking for the prep questions that will be used for the cold call? They're in here!'' * [https://canvas.uw.edu/files/118185399/download?download_frd=1 Class Preview Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/117852045/download?download_frd=1 Motivation Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/118520135/download?download_frd=1 Class Session Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/118531577/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e478e2e7-e56c-492e-8a97-b14101201ac8 Class Video Recording] (Requires Canvas access) '''Required Reading:''' (read ''before'' class) * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 2, pg 21-40 (Sections 1-3) * [Case] Modi, Maulik. 2019. “Yelp — What Happened!!” Medium. December 1, 2019. https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235. {{avail-free|https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235}} * [Case] Parikh, Anish A., Carl Behnke, Doug Nelson, Mihaela Vorvoreanu, and Barbara Almanza. 2015. “A Qualitative Assessment of Yelp.Com Users’ Motivations to Submit and Read Restaurant Reviews.” Journal of Culinary Science & Technology 13 (1): 1–18. [https://canvas.uw.edu/files/117852039/download?download_frd=1 LINK] * [Case] Stone, Madeline. 2014. “Elite Yelpers Hold Immense Power, and They Get Treated like Kings by Bars and Restaurants Trying to Curry Favor.” Business Insider. August 22, 2014. https://www.businessinsider.com/how-to-become-yelp-elite-2014-8. {{avail-free|https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}} * [Case] Ha, Anthony. 2017. “Yelp Launches New Feature for Asking and Answering Questions about Any Business.” TechCrunch (blog). February 14, 2017. https://techcrunch.com/2017/02/14/yelp-q-and-a/. {{avail-free|https://techcrunch.com/2017/02/14/yelp-q-and-a/}} * [Case] "Algorithms and Invisibility: My Interview with Kandis" Safiya Umoja Noble, from her book ''Algorithms of Oppression'' p. 172-179 (example of Yelp interacting with a small business) [https://ebookcentral.proquest.com/lib/washington/reader.action?docID=4834260&ppg=189 UW Library Ebook] '''Optional Reading:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 1, pg 1-17 === March 29 (Friday): Wikipedia Task #1 DUE === Details are on the [[#Wikipedia Task #1|section of this page describing the assignment]]. If you're feeling overwhelmed, frustrated, or confused, [https://canvas.uw.edu/files/86275865/download?download_frd=1| take a look at this document from a discussion I had with students about succeeding in this course]. === April 2 (Tuesday): Motivation (Part II), Twitch === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8680d8c0-68d8-4b3d-a287-b14000239c52 Class Preview] ''← Start Here'' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c2c9a572-0423-4ba0-93d2-b13f0153e1dd Motivation and Incentives (Part II) 1/3): Gaming the system] [17m51s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8a419004-34f2-4baa-95da-b13f01541e36 Motivation and Incentives (Part II) 2/3): Motivation crowding and group dynamics] [15m09s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d4834d6d-2db0-43d2-bf86-b13f01544e70 Motivation and Incentives (Part II) 3/3): Takeaways] [5m02s] * [Case] [https://youtu.be/MMzNxiB7NRc Twitch co-founder Emmett Shear] (Alternate no-ad link....but it's not working for me: [https://www.ted.com/talks/emmett_shear_what_streaming_means_for_the_future_of_entertainment]) [14m46s] <!-- * [https://www.ted.com/talks/sally_woellner_dark_patterns_how_design_seeks_to_control_us Dark patterns] [10:07] --> '''Resources:''' * [https://canvas.uw.edu/files/118447050/download?download_frd=1 Reading Note #2] (Requires Canvas access) * [https://canvas.uw.edu/files/118447550/download?download_frd=1 Preview Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/117852044/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/118766173/download?download_frd=1 Class Slides] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c178f3f5-07ff-4ade-8dc6-b146011fcfba Class Video Recording] (Requires Canvas access) * [https://canvas.uw.edu/files/118820424/download?download_frd=1 Case Boards] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 2, pg 41-70 (Sections 4-7) For the case, we're going to talk about [[:wikipedia:Twitch (service)|Twitch]]: * [Case] Clark, Taylor. 2017. “How to Get Rich Playing Video Games Online.” New Yorker, November 13, 2017. https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online. {{avail-free|https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online}} * [Case] Hernandez, Patricia. 2018. “The Twitch Streamers Who Spend Years Broadcasting to No One.” The Verge. July 16, 2018. https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community. {{avail-free|https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community}} * [Case] “The Differences Between Twitch Partner and Affiliate Programs.” 2019. GameOnAire (blog). April 5, 2019. https://gameonaire.com/differences-between-partner-affiliate-twitch/. {{avail-free|https://gameonaire.com/differences-between-partner-affiliate-twitch/}} * [Case] “Achievements.” n.d. Twitch. Accessed January 7, 2020. https://help.twitch.tv/s/article/achievements?language=en_US. {{avail-free|1=https://help.twitch.tv/s/article/achievements?language=en_US}} * [Case] Grayson, Nathan. 2018. “Twitch Partners Feeling Burned After Affiliates Receive Features That Took Them Years To Earn.” Kotaku. June 14, 2018. https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027. {{avail-free|https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027}} * [Case] AI Sponge https://en.wikipedia.org/wiki/Ai_sponge * [Case] Neuro-sama https://en.wikipedia.org/wiki/Neuro-sama '''Optional Readings:''' * Kerr, Steven. 1975. "On the Folly of Rewarding A, While Hoping for B", The Academy of Management Journal, Vol. 18, No. 4 (Dec., 1975), pp. 769-783 (15 pages) {{avail-free|https://www.jstor.org/stable/255378}} * https://en.wikipedia.org/wiki/Gaming_the_system * Greezy, Uri, and Rustichini, Aldo. (2000) "A Fine is a Price" The Journal of Legal Studies. Vol. 29, No. 1 (January 2000), pp. 1-17 (18 pages) {{avail-free|https://www.jstor.org/stable/10.1086/468061}} * https://en.wikipedia.org/wiki/Motivation_crowding_theory * Willer, Robb (2009) "Groups Reward Individual Sacrifice: The Status Solution to the Collective Action Problem" American Sociological Review Volume 74, Issue 1 {{avail-free|https://www.jstor.org/stable/27736046}} === April 4 (Thursday): Commitment I, Reddit === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=23e5151e-8a96-4f42-8995-b1410002476d Class Preview] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=04b9eab1-0672-4f15-9ad1-b1400166e2b7 Commitment Part 1 (1/3): Introduction and Identity] [18m06s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=63e2fd27-e82c-46c6-a73e-b140016720aa Commitment Part 1 (2/3): Bonds] [11m20s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4d084a16-e15c-4f09-bb1e-b14001675a96 Commitment Part 1 (3/3): Normative and needs-based] [19m01s] * '''Content warning: Video discusses racial/ethnic hatred''' Erin Marie Saltman about [https://www.youtube.com/watch?v=HY71088saG4 extremist communities online] [11m30s] '''Resources:''' * [https://canvas.uw.edu/files/118496288/download?download_frd=1 Reading Note #3] (Requires Canvas access) * [https://canvas.uw.edu/files/117852029/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/118495071/download?download_frd=1 Class Preview Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/118863476/download?download_frd=1 In-Class Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/118880269/download?download_frd=1 Case Boards] (Requires Canvas access) No Class Video Recording -- sorry! <!-- '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 3, pg 77-102 --> In this case, we're going to be looking at five different "subreddit" communities within Reddit. In some of these cases, there is an enormous amount of material on the pages and subpages. Poke around for 10 minutes or so (please don't feel obligated to look longer than that, and don't read materials you find upsetting!) until you get a sense for who is participating and how and why people build commitment to the site such that you will be comfortable answering the questions in the reading note. Please ''do not'' post on the sites or disrupt them in any way. We're guests in their communities and you only need to look: * [Case] [https://www.reddit.com/r/aww/ /r/aww] — "Things that make you go AWW! -- like puppies, bunnies, babies, and so on..." * [Case] [https://www.reddit.com/r/udub/ /r/udub] — "the unofficial subreddit of the University of Washington" * [Case] [https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] — "the active Reddit community for Seattle, Washington and the Puget Sound area" * [Case] [https://www.reddit.com/r/AmItheAsshole/ /r/AmITheAsshole aka /r/AITA] — "a catharsis for the frustrated moral philosopher in all of us" * [Case] [https://www.reddit.com/r/AskVet/ r/AskVet/] -- "A place where you can ask veterinary medicine related questions and get advice from veterinary professionals." <!-- '''Optional Readings:''' --> === April 5 (Friday): Wikipedia Task #2 DUE === Details on the assignment are on the [[#Wikipedia Task #2|section of this page describing the assignment]]. <!-- A template to help you think about how to improve an article [https://canvas.uw.edu/files/86587073/download?download_frd=1 is posted here]. An article you know how to improve is a great choice for the next phase of this project, where you'll put your plan into practice! [requires Canvas access] --> ===April 9 (Tuesday): Commitment II, Twitter/X, Mastodon, and Bluesky === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f09b7180-94b2-4acc-9926-b1460160b01b Commitment 2 (Part 1/3): Group Size] [24m24s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0942088c-bbb5-4ede-9719-b14601602f80 Commitment 2 (Part 2/3): Lock-in and more on need-based] [17m40s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=dcfac86d-5dc2-49fa-b41f-b146016059fd Commitment 2 (Part 3/3): Trade-offs between engagement and commitment] [7m41s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ea0bf974-6548-4486-8510-b14700213b65 Class Preview -- Watch AFTER video lectures] [12m12s] '''Resources:''' * [https://canvas.uw.edu/files/118796607/download?download_frd=1 Reading Note #4] (Requires Canvas access) * [https://canvas.uw.edu/files/118796628/download?download_frd=1 Class Preview Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/117852031/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/119049391/download?download_frd=1 Class Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/119118357/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=49191c97-e5cf-49d4-9156-b14d0120daae Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 3, pg 77-112 (Sections 1 - 3) * [Case] Romano, Aja. 2018. “[https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult How Facebook Made It Impossible to Delete Facebook].” Vox. March 22, 2018. * [Case] Feiner, Lauren. 2021. "[https://www.cnbc.com/2021/04/19/facebook-expands-the-types-of-data-users-can-transfer-to-other-services.html Facebook Expands the Types of Data Users Can Transfer to Other Services]." CNBC. April 19, 2021. * [Case] Choudary, Sangeet Paul. 2014. “[https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/ Reverse Network Effects: Why Today’s Social Networks Can Fail as They Grow Larger].” Wired, March 13, 2014. * [Case] Peters, Jay. 2022. "[https://www.theverge.com/2022/12/15/23512113/twitter-blocking-mastodon-links-elon-musk-elonjet Twitter is blocking links to Mastodon]" The Verge. December 15, 2022. * [Case] Ingram, David. 2024 "[https://www.nbcnews.com/tech/tech-news/fewer-people-using-elon-musks-x-struggles-keep-users-rcna144115 Fewer people using Elon Musk's X as it struggles to keep users]" MSNBC March 22, 2024. '''Optional Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 3, pg 112-115 (Section 4) * [Case] Ravenscraft, Eric. 2020. "[https://www.wired.com/story/how-to-spot-avoid-dark-patterns/ How to Spot--and Avoid--Dark Patterns on the Web]" Wired. July 29, 2020. * [https://www.zdnet.com/article/i-tried-replacing-twitter-with-bluesky-threads-and-mastodon-heres-what-i-found/ Comparison of Bluesky, Threads and Mastodon] * [https://en.wikipedia.org/wiki/Exit,_Voice,_and_Loyalty Exit, Voice, and Loyalty] -- Wikipedia article about the book by Albert O Hirschman === April 11 (Thursday): Norms and Regulation I, Codes of Conduct and Toxicity === '''Lectures:''' (watch ''before'' class) Please note that Dr. Hill discusses norms in the context of software projects quite a bit -- but our case will mostly focus our attention to two environments we've visited before, Yelp and Reddit. If you're interested in the software case, the materials are in the optional section. * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=09308978-7a09-4829-b4d6-b14701093b69 Norms and Regulation I (Part 1/4): Introduction] [8m17s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f65497e4-14ab-4600-b0fc-b1470109bf03 Norms and Regulation I (Part 2/4): What should norms include?] [9m11s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9f92efcc-5626-4aa7-b0fa-b147010a201c Norms and Regulation I (Part 3/4): Descriptive norms] [18m54s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0820ef41-57ba-4087-b55e-b147010a5c03 Norms and Regulation I (Part 4/4): Injunctive norms] [12m32s] '''Resources:''' * [https://canvas.uw.edu/files/119066813/download?download_frd=1 Reading Note #5] (Requires Canvas access) * [https://canvas.uw.edu/files/117852038/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/119577828/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4098a7e4-a653-4124-8bfc-b14f012112e2 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 125-140 (Sections 1-3) * Sohyeon Hwang and Aaron Shaw (2022) "Rules and rule-making in the five largest wikipedias" Proceedings of the International AAAI Conference on Web and Social Media (ICWSM) [https://ojs.aaai.org/index.php/ICWSM/article/download/19297/19069 Link] * Courtney Miller, Sophie Cohen, Bogdan Vasilescu, Christian Kästner. 2022. “Did You Miss My Comment or What?” Understanding Toxicity in Open Source Discussions. In 44th International Conference on Software Engineering (ICSE ’22), May 21–29, 2022, Pittsburgh, PA, USA. ACM, New York, NY, USA, 13 pages. [https://doi.org/10.1145/3510003.3510111 Downloadable Article] * [Case] The posted rules widget for the 5 subreddits we examined, located in a box on the right side of the subreddit page. **[https://www.reddit.com/r/aww/ /r/aww] **[https://www.reddit.com/r/udub/ /r/udub] **[https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] **[https://www.reddit.com/r/AmItheAsshole/ /r/AmITheAsshole aka /r/AITA] **[https://www.reddit.com/r/AskVet/ r/AskVet] * [Case] [https://www.yelp.com/guidelines Yelp's guidelines] -- hit 'expand all' to see the full list '''Optional Readings:''' * [https://en.wikipedia.org/wiki/Code_of_Hammurabi Code of Hammurabi] If you'd like to read about the /r/NoSleep example: * Charles Kiene, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. Surviving an "Eternal September": How an Online Community Managed a Surge of Newcomers. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16). Association for Computing Machinery, New York, NY, USA, 1152–1156. https://doi.org/10.1145/2858036.2858356 If you'd like to learn more about codes of conduct in free software communities, check out: * [Case] Tourani, Parastou, Bram Adams, and Alexander Serebrenik. 2017. “Code of Conduct in Open Source Projects.” In 2017 IEEE 24th International Conference on Software Analysis, Evolution and Reengineering (SANER), 24–33. https://doi.org/10.1109/SANER.2017.7884606. {{avail-uw|https://doi.org/10.1109/SANER.2017.7884606}} If you'd like to look at primary sources: * [Case] [https://www.ruby-lang.org/en/conduct/ Ruby Code of Conduct] (For context, you can read more about Ruby on the [[:wikipedia:Ruby (programming language)|Ruby Wikipedia article]] if you are curious.) * [Case] [https://ubuntu.com/community/code-of-conduct Ubuntu Code of Conduct] (For context, you can read more about Ubuntu on the [[:wikipedia:Ubuntu|Ubuntu Wikipedia article]] if you are curious.) * [Case] [https://wiki.gnome.org/action/show/Foundation/CodeOfConduct GNOME Code of Conduct]. The code also references and, in a sense, includes the following sub-pages: ** [https://wiki.gnome.org/Foundation/CodeOfConduct/ReporterGuide Procedure for reporting Code of Conduct incidents] ** [https://wiki.gnome.org/Foundation/CodeOfConduct/ModeratorProcedures GNOME Code of Conduct moderator procedures] (less important but worth skimming) ** [https://wiki.gnome.org/Foundation/CodeOfConduct/CommitteeProcedures GNOME Code of Conduct committee procedures] (less important but worth skimming) === April 12 (Friday): DUE: Wikipedia Task #3 === Details on the assignment are on the [[#Wikipedia Task #3|section of this page describing the assignment]]. === April 16 (Tuesday): Norms and Regulation (Part II), Trolls and Spammers and N00bs Oh My === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d2537ad2-bdeb-4067-a7f6-b14d0113513b Norms and Regulation Part 2, 1/3 -- Threats] [20m07s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0fa947dc-1f7c-4ce5-b605-b14d011390cb Norms and Regulation Part 2, 2/3 -- Responses] [22m05s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9453f0c6-98b0-43b6-81af-b14d0113c91c Norms and Regulation Part 2, 3/3 -- Collateral Damage] [6m41s] * [https://www.youtube.com/watch?v=mLyOj_QD4a4 Leeroy Jenkins] — Extra video mentioned in lecture (Youtube) '''Resources:''' * [https://canvas.uw.edu/files/119048072/download?download_frd=1 Reading Note #6] (Requires Canvas access) * [https://canvas.uw.edu/files/117852036/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/119577965/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=21178903-1650-4845-9a29-b15401208175 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 140-170 (Sections 4-5) * [Case Part 1] Trolls in Gaming. ** Blizzard Vows Tougher Policies to Punish Overwatch Trolls. (2017) Kyle Orland. Ars Technica. https://arstechnica.com/gaming/2017/08/blizzard-vows-tougher-policies-to-punish-overwatch-trolls/ ** Overwatch PS4 troll attempts to extort money from teammates, raising questions about Blizzard’s report system (2017) Gaetano Prestia. Fenix Bazaar. https://fenixbazaar.com/2017/03/30/overwatch-ps4-troll-attempts-to-extort-money-from-teammates-raising-questions-about-blizzards-report-system/ ** Overwatch Trolls Using Bug That Could Damage Players Hardware. (2021) Olivia Richman. Win.gg. https://win.gg/news/overwatch-trolls-using-bug-that-could-damage-players-hardware/ * [Case Part 2] Spam in Wikipedia ** Wikipedia Policy about Spam: https://en.wikipedia.org/wiki/Wikipedia:Spam ** North Face Edited Wikipedia's Photos. Wikipedia Wasn't Happy. (2019) Sarah Mervosh. https://www.nytimes.com/2019/05/30/business/north-face-wikipedia-leo-burnett.html (also included in lecture video) * [Case Part 3] Confused newcomers ** It's September, Forever (2015) Jason Koebler. Vice.com. https://www.vice.com/en/article/nze8nb/its-september-forever ** Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems (CHI ’16), 1152–1156. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. ''[[https://doi.org/10.1145/2858036.2858356 Available through UW libraries]]'' '''Optional Readings:''' * Lampe, Cliff, and Paul Resnick. 2004. “Slash(Dot) and Burn: Distributed Moderation in a Large Online Conversation Space.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 543–550. CHI ’04. New York, NY: ACM. https://doi.org/10.1145/985692.985761. {{avail-uw|https://doi.org/10.1145/985692.985761}} * Know Your Meme, 2014, [http://knowyourmeme.com/memes/rules-of-the-internet Rules of the Internet] === April 18 (Thursday): Newcomers I, Zooniverse === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=aa67cd26-b471-43c2-9c4c-b14d0179753e Newcomers Part 1 (1/3): Introduction] [11m53s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=888851d3-83e2-4627-9791-b14d0179a7af Newcomers Part 1 (2/3): Recruitment] [15m09s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=820000bc-e1d2-4e76-a835-b14d0179cdc3 Newcomers Part 1 (3/3): Selection] [14m23s] '''Resources:''' * [https://canvas.uw.edu/files/119066287/download?download_frd=1 Reading Note #7] (Requires Canvas access) * [https://canvas.uw.edu/files/117852075/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/119577970/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=76c78417-39e1-4cc2-a27f-b156011eeae4 Class Video Recording Part 1] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=67e9c87f-3f39-4383-9664-b156012fee75 Class Video Recording Part 2] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 5, pg 179-205 (Sections 1-2) We're going to look at the citizen science community [[:wikipedia:Zooniverse|Zooniverse]]: * [Case] Visit [https://www.zooniverse.org/ Zooniverse] and create an account. Then visit the [https://www.zooniverse.org/projects Zooniverse project website] and pick a project that interests you. Spend 10-15 minutes on the site figure out how it works and make sure you both do a few tasks and look at the "Talk" or discussion and commenting features of each site. * [Case] Mugar, Gabriel, Carsten Østerlund, Katie DeVries Hassman, Kevin Crowston, and Corey Brian Jackson. 2014. “Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation through Practice Proxies in Online Citizen Science.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 109–119. CSCW ’14. Baltimore, Maryland, USA: Association for Computing Machinery. https://doi.org/10.1145/2531602.2531721. {{avail-uw|https://doi.org/10.1145/2531602.2531721}} {{avail-free|https://crowston.syr.edu/sites/crowston.syr.edu/files/paper_revised%20copy%20to%20post.pdf}} '''Optional Readings:''' * Huang, Shih-Wen, Minhyang (Mia) Suh, Benjamin Mako Hill, and Gary Hsieh. 2015. “How Activists Are Both Born and Made: An Analysis of Users on Change.Org.” In Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI ’15), 211–220. New York, New York: ACM Press. https://doi.org/10.1145/2702123.2702559. ''[[https://doi.org/10.1145/2702123.2702559Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/huang_suh_hill_hsieh-changeorg_born_made-CHI2015-preprint.pdf}} * Shaw, Aaron, and Benjamin Mako Hill. 2014. “Laboratories of Oligarchy? How the Iron Law Extends to Peer Production.” Journal of Communication 64 (2): 215–38. https://doi.org/10.1111/jcom.12082. ''[[https://doi.org/10.1111/jcom.12082 Available through UW libraries]]'' {{avail-free|https://mako.cc/academic/shaw_hill-laboratories_of_oligarchy-DRAFT.pdf}} === April 19 (Friday): DUE: Wikipedia Task #4 === Details on the assignment are on the [[#Wikipedia Task #4|section of this page describing the assignment]]. === April 23 (Tuesday): Newcomers II, Explosive Growth and Going Viral. Case: Reddit and Twitter === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=db06c6a9-105a-4500-89cf-b15500147e92 Newcomers II (Part 1/3): Protection and socialization] [16m27s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2217120e-bedc-45e2-9533-b155001448cf Newcomers II (Part 2/3): Retaining new users] [14m00s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e82674b1-2e5b-4f17-9442-b1550013f618 Newcomers II (Part 3/3): Concluding thoughts] [14m02s] * [Case] Kevin Allocca from YouTube [https://youtu.be/BpxVIwCbBK0 Why videos go viral], TedYouth2011. * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2781ee58-7a90-449d-9589-b1550013aca7 Growth and Explosive Growth] [9m09s] '''Resources:''' * [https://canvas.uw.edu/files/119415808/download?download_frd=1 Reading Note #8] (Requires Canvas access) * [https://canvas.uw.edu/files/117852059/download?download_frd=1 Newcomers II Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/117852028/download?download_frd=1 Growth Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/119749084/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ea973f85-dac0-455e-93a0-b15b011ea36e Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 5, pg 205-223 (Sections 3-6) * Baker-White, Emily (2022) [https://www.forbes.com/sites/emilybaker-white/2023/01/20/tiktoks-secret-heating-button-can-make-anyone-go-viral/?sh=4271c4e76bfd TikTok's Secret 'Heating' Button Can Make Anyone Go Viral] * [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael S. Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” In Eleventh International AAAI Conference on Web and Social Media. Palo, Alto, CA: AAAI Press. https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628. ''[[https://www.aaai.org/ocs/index.php/ICWSM/ICWSM17/paper/view/15628 Available through UW libraries]]'' '''Be sure to read the 10-page PDF, not just the abstract''' * [Case] “This Is Damn Slick!” Estimating the Impact of Tweets on Open Source Project Popularity and New Contributors. Fang, H., Lamba, H., Herbsleb, J., and Vasilescu, B. International Conference on Software Engineering, ICSE, ACM (2022). https://doi.org/10.1145/3510003.3510121 ''[[https://doi.org/10.1145/3510003.3510121 Available through UW libraries]]'' '''Optional Readings:''' * Nathan TeBlunthuis, Aaron Shaw, and Benjamin Mako Hill. 2018. Revisiting "The Rise and Decline" in a Population of Peer Production Projects. In Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI '18). Association for Computing Machinery, New York, NY, USA, Paper 355, 1–7. https://doi.org/10.1145/3173574.3173929 === April 25 (Thursday): Anonymity and Identity Online === * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=62954e6f-b5d5-4a21-bebd-b1550014f5eb Anonymity in Communication Studies: Overview and History] [13m] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8b61eb0f-6128-4f9e-aa83-b1550014c33c Anonymity and Facets of Identifiability] [10m30s] * [https://www.youtube.com/watch?v=8jNMzHB-f-s&ab_channel=KayleaChampion What's anonymity worth?] [7m20s] Conference talk from Kaylea Champion (MozFest 2022) * [https://www.youtube.com/watch?v=a_1UEAGCo30&ab_channel=TED TED Talk: Christopher Poole describing 4chan] [11m8s] * [https://www.youtube.com/watch?v=pzN4WGPC4kc&ab_channel=TED TED Talk: Jamie Bartlett and the Dark Web] [13m48s] '''Resources:''' * [https://canvas.uw.edu/files/119416163/download?download_frd=1 Reading Note #9] (Requires Canvas access) * [https://canvas.uw.edu/files/117852072/download?download_frd=1 Lecture Slides Part 1] and [https://canvas.uw.edu/files/117852071/download?download_frd=1 Lecture Slides Part 2] (Requires Canvas access) * [https://canvas.uw.edu/files/119836275/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c534acaa-b0fb-4a36-9183-b15d012d01c1 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * Andrea Forte, Nazanin Andalibi, and Rachel Greenstadt. 2017. Privacy, Anonymity, and Perceived Risk in Open Collaboration: A Study of Tor Users and Wikipedians. In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing (CSCW '17). Association for Computing Machinery, New York, NY, USA, 1800–1811. DOI:https://doi.org/10.1145/2998181.2998273 {{avail-uw|https://doi.org/10.1145/2998181.2998273}} '''Optional Readings and Lectures:''' * Hill, B. M., & Shaw, A. (2021). The Hidden Costs of Requiring Accounts: Quasi-Experimental Evidence From Peer Production. Communication Research, 48(6), 771–795. https://doi.org/10.1177/0093650220910345 {{avail-uw|https://doi.org/10.1177/0093650220910345}} * Anonymous, To Reveal or Not to Reveal: A Theoretical Model of Anonymous Communication, Communication Theory, Volume 8, Issue 4, 1 November 1998, Pages 381–407, https://doi.org/10.1111/j.1468-2885.1998.tb00226.x {{avail-uw|https://doi.org/10.1111/j.1468-2885.1998.tb00226.x}} * [https://www.ted.com/talks/will_cathcart_the_future_of_digital_communication_and_privacy TED Talk: Will Cathcart and Whatsapp] [18m44s] === April 26 (Friday): DUE: Wikipedia Task #5 === Details on the assignment are on the [[#Wikipedia Task #5|section of this page describing the assignment]]. === April 30 (Tuesday): Creating New Communities I, Case: StackExchange and Reddit === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=47c0790a-0353-4afe-a14c-b15c013b3ff8 Creating New Communities I (Part 1/3): Introduction] [13m33s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ecea147f-1736-4c55-ae44-b15c013b7516 Creating New Communities I (Part 2/3): Scope] [19m56s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e8824951-30a7-43a7-9fce-b15c013ba0d7 Creating New Communities I (Part 3/3): Utility Model of Creation] [20m22s] '''Resources:''' * [https://canvas.uw.edu/files/119729761/download?download_frd=1 Reading Note #10] (Requires Canvas access) * [https://canvas.uw.edu/files/117852058/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/121049109/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=fd7da6dd-24aa-417d-a986-b16201209c55 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 6, pg 231-248 (Sections 1-2) * [Case] [https://en.wikipedia.org/wiki/Stack_Exchange Stack Exchange article on Wikipedia] and [https://stackexchange.com/sites list of sites] * [Case] [https://area51.stackexchange.com/ Area 51] (Click through and explore 5-6 proposals at different stages) * [Case] [https://area51.stackexchange.com/faq Area 51 FAQ] * [Case] [https://www.digitaltrends.com/computing/how-to-create-your-own-subreddit/ How to Create a Subreddit] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:Articles_for_creation Articles for Creation] === May 2 (Thursday): Creating New Communities II, Case: Almost Wikipedia and Open Humans === '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ddee5467-e7bc-4cd0-9f99-b15c013be692 Creating New Communities II: Almost Wikipedia] [15m52s] '''Resources:''' * [https://canvas.uw.edu/files/117852062/download?download_frd=1 Reading Note #11] (Requires Canvas access) * [https://canvas.uw.edu/files/117852058/download?download_frd=1 Lecture Slides - scroll to the end] (Requires Canvas access) * [https://canvas.uw.edu/files/121049316/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6027bc36-5a90-46db-b921-b164011f5119 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 6, pg 248-276 (Sections 3-4) * [Case] Gordon-McKeon, Shauna. 2014. “Open Projects: Open Humans.” Blog. Center for Open Science: Open Science Collaboration. June 5, 2014. http://osc.centerforopenscience.org/2014/06/05/op-open-humans/. * [Case] Greshake Tzovaras, Bastian, Misha Angrist, Kevin Arvai, Mairi Dulaney, Vero Estrada-Galiñanes, Beau Gunderson, Tim Head, et al. 2019. “Open Humans: A Platform for Participant-Centered Research and Personal Data Exploration.” GigaScience 8 (6). https://doi.org/10.1093/gigascience/giz076 {{avail-free|https://doi.org/10.1093/gigascience/giz076}} * [Case] You should spend at least 20 minutes browsing the [https://www.openhumans.org/ Open Humans website] including [https://www.openhumans.org/about/ their about page], [http://blog.openhumans.org/ their blog], [https://www.openhumans.org/community-guidelines/ their community guidelines], and so on. Whatever you need to speak confidently about how they can more effectively build a community! '''Optional Readings:''' * Hill, Benjamin Mako. [http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf Almost Wikipedia], 2013. * Kloppenborg, Katharina and Price Ball, Mad and Greshake Tzovaras, Bastian, A Peer Production Model for Citizen Science: Comparative Analysis of Three Online Platforms. Available at SSRN: https://ssrn.com/abstract=4314974 or http://dx.doi.org/10.2139/ssrn.4314974 <!-- * Bilton, Nick. “[http://www.nytimes.com/2013/10/13/magazine/all-is-fair-in-love-and-twitter.html?pagewanted=all All Is Fair in Love and Twitter].” The New York Times, October 9, 2013, sec. Magazine. --> === May 3 (Friday): DUE: Wikipedia Task #6 === Details are on the [[#Wikipedia Task #6|section of this page describing the assignment]]. <!-- Here's a [https://canvas.uw.edu/files/88036220/download?download_frd=1|writing strategy guide] that might help you get started or keep moving if you are stuck with the writing assignment. --> === May 5 (Sunday): DUE: Wikipedia Task #7 === Details are on the [[#Wikipedia Task #7|section of this page describing the assignment]]. === May 7 (Tuesday): Wikipedia Assignment Debrief and the Newcomer Experience === In the first part of class we'll talk about the assignments. In the second part of class, we'll talk about the case. '''Resources:''' * [https://canvas.uw.edu/files/120044533/download?download_frd=1 Reading Note 12] (Requires Canvas access) * [https://canvas.uw.edu/files/121049376/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e6bfbedf-b635-41cc-9262-b1690120fe52 Class Video Recording] [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=85060f34-bfe4-4c1e-b268-b16901314fb0 Part 2] (Requires Canvas access) '''Required Readings:''' * [Case] Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In Proceedings of the 14th International Symposium on Open Collaboration, 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}} * [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing, 1785–1799. CSCW ’17. New York, NY: ACM. https://dl.acm.org/doi/abs/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}} * [Case] Sneha Narayan, Nathan TeBlunthuis, Wm Salt Hale, Benjamin Mako Hill, and Aaron Shaw. 2019. All Talk: How Increasing Interpersonal Communication on Wikis May Not Enhance Productivity. Proc. ACM Hum.-Comput. Interact. 3, CSCW, Article 101 (November 2019), 19 pages. https://doi.org/10.1145/3359203 '''Optional Readings:''' * [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In Proceedings of the 2013 Conference on Computer Supported Cooperative Work, 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} {{avail-free|1=http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.307.1301&rep=rep1&type=pdf}} * Halfaker, Aaron, R. Stuart Geiger, and Loren G. Terveen. 2014. “Snuggle: Designing for Efficient Socialization and Ideological Critique.” In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 311–320. CHI ’14. New York, NY: ACM. https://doi.org/10.1145/2556288.2557313. {{avail-uw|https://doi.org/10.1145/2556288.2557313}} === May 9 (Thursday) Hacker and Modding Communities === '''Resources:''' * [https://canvas.uw.edu/files/120045079/download?download_frd=1 Reading Note #13] (Requires Canvas access) * [https://canvas.uw.edu/files/117852077/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/121051705/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2c3ff786-bf27-4c20-8814-b16b01228331 Course Recordings] (Requires Canvas access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d9bb8950-05f6-4164-8186-b1630176510c Hackers (Part 1/3): Introduction] [23m27s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=8b980566-8c63-4599-9c44-b16301768546 Hackers (Part 2/3): CHDK Part 1] [17m47s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=acfa8b8d-3b85-4e41-936d-b1630176b5c4 Hackers (Part 3/3): CHDK Part 2] [12m31s] '''Required Readings:''' * [Case] [https://en.wikipedia.org/wiki/DIGIC#Custom_firmware CHDK description in Wikipedia] * [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” The New York Times, May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-uw|https://www.proquest.com/docview/346072852/fulltext/A244EAAB8E9B4524PQ}} * [Case] C.H.D.K. Wiki Take a look at the [https://chdk.fandom.com/wiki/CHDK CHDK home page] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works. * [Case] [https://en.wikipedia.org/wiki/Nexus_Mods Nexus Mods Wikipedia Page] * [Case] Nexus Mods. Take a look at the [https://www.nexusmods.com/ home page] of Nexus Mods and get a sense of what this community is about. * [Case] Analysis of Nexus Mods -- Lee, D., Lin, D., Bezemer, CP. et al. Building the perfect game – an empirical study of game modifications. Empir Software Eng 25, 2485–2518 (2020). [https://doi.org/10.1007/s10664-019-09783-w Free download] '''Optional Readings:''' * Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” Esquire Magazine, October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box. {{avail-free|https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box}} {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}} * Mollick, Ethan. “Tapping into the Underground.” MIT Sloan Management Review 46, no. 4 (2005): 21. [[http://sloanreview.mit.edu/article/tapping-into-the-underground/ Available through UW Libraries]] * Mollick, Ethan. “The Engine of the Underground: The Elite-Kiddie Divide.” SIGGROUP Bull. 25, no. 2 (2005): 23–27. [[http://portal.acm.org/citation.cfm?id=1067721.1067726 Available through UW Libraries]] * Scacchi, Walt. “Computer Game Mods, Modders, Modding, and the Mod Scene.” First Monday 15, no. 5 (2010). [http://firstmonday.org/ojs/index.php/fm/article/view/2965 free download] === May 10 (Friday): DUE: Community Identification === Details are on the [[#Community Identification]] section of this page. === May 14 (Tuesday): === Due to the Academic Student Employee strike, we will not hold class. Our schedule is now suspended pending contract negotiations. I do not know when I will be able to resume teaching, but I will let you know as soon as possible. You can read more about the contract situation [[https://www.uaw4121.org/ase-strike-faq/undergrad-faq/|here]]. Your learning is important to me and I deeply hope that this will be resolved as quickly as possible, with as little disruption to you as possible. === May 16 (Thursday): ZOOM ONLY Visual Communication Part 1: Authenticity -- Case: Instagram, Pinterest, and BeReal === Please use the zoom link on canvas to join class. '''Lectures (watch ''before'' class)''' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f0581b91-449d-441a-b008-b16a001429df Authenticity Part 1] [10m35s] What is authenticity? What is visual communication? * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=88ec2752-d0ca-428f-8d7c-b16a00148396 Authenticity Part 2] [43m21s] How do we design communities for authenticity? Do visual dimensions help? In Lecture 2, I mentioned the work done to edit [https://en.wikipedia.org/wiki/Glow_%26_Lovely this article] on Wikipedia -- this was from my 2023 class. This quarter one of you chose an article about visual communication as well -- see [https://en.wikipedia.org/wiki/Filter_(social_media) this work done on social media filters]. '''Resources''' * [https://canvas.uw.edu/files/120318147/download?download_frd=1 Reading note #14] * [https://canvas.uw.edu/files/117852070/download?download_frd=1 Slides for Part 1 of the lecture] * [https://canvas.uw.edu/files/117852069/download?download_frd=1 Slides for Part 2 of the lecture] * [https://canvas.uw.edu/files/121051787/download?download_frd=1 Case Boards] '''Required Readings:''' * Eun-Ju Lee, Authenticity Model of (Mass-Oriented) Computer-Mediated Communication: Conceptual Explorations and Testable Propositions, Journal of Computer-Mediated Communication, Volume 25, Issue 1, January 2020, Pages 60–73, https://doi.org/10.1093/jcmc/zmz025 * [Case] Christopher R Darr, Erin F Doss, The Fake One is the Real One: Finstas, Authenticity, and Context Collapse in Teen Friend Groups, Journal of Computer-Mediated Communication, Volume 27, Issue 4, July 2022, zmac009, https://doi.org/10.1093/jcmc/zmac009 * [Case] BeReal and the Doomed Quest for Online Authenticity. Brooke Erin Duffy and Ysabel Gerrard. Aug 5, 2022. https://www-wired-com.offcampus.lib.washington.edu/story/bereal-doomed-online-authenticity/ * [Case] Are we ever authentically ourselves on the internet? Terry Nguyen. May 17, 2022. https://www.vox.com/the-goods/23075161/bereal-app-authenticity-posting-self '''Optional Readings''' * Walther, J. B. (1996). Computer-Mediated Communication: Impersonal, Interpersonal, and Hyperpersonal Interaction. Communication Research, 23(1), 3–43. https://doi.org/10.1177/009365096023001001 * Salisbury, M., & Pooley, J. (2017). The #nofilter Self: The Contest for Authenticity among Social Networking Sites, 2002–2016. Social Sciences, 6(1), 10. https://doi.org/10.3390/socsci6010010 === May 21 (Tuesday) Visual Communication Part 2: Short Form Videos and Moderation. Case: Tiktok === '''Lectures''' (watch '''before''' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=eea65bd3-76d0-4d6f-afd6-b16a002ca0e4 Short Form Videos and Moderation] [21m33s] (available via Canvas) '''Resources''' * [https://canvas.uw.edu/files/120320313/download?download_frd=1 Reading Note 15] * [https://canvas.uw.edu/files/117852066/download?download_frd=1 Lecture Slides] * [https://canvas.uw.edu/files/121057324/download?download_frd=1 Case Boards] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=51358ce3-364e-4e20-a267-b1770121054d Class Recording] '''Required Readings''' * https://en.wikipedia.org/wiki/TikTok * Kristen Barta and Nazanin Andalibi. 2021. Constructing Authenticity on TikTok: Social Norms and Social Support on the "Fun" Platform. Proc. ACM Hum.-Comput. Interact. 5, CSCW2, Article 430 (October 2021), 29 pages. [https://doi.org/10.1145/3479574 Available through UW Library] * Jing Zeng, D. Bondy Valdovinos Kaye (2022) From content moderation to visibility moderation: A case study of platform governance on TikTok. Policy & Internet. [https://onlinelibrary.wiley.com/doi/full/10.1002/poi3.287 Available through UW Library] '''Optional Readings''' * GIF history: https://www.vox.com/culture/2017/6/15/15802136/gif-turns-30-evolution-internet-history * Vine history: https://mashable.com/article/vine-archive-website -- check out the video with the 'best Vines of all time' to get a sense of what kind of content lived on vine. * James Grimmelmann (2015). The virtues of moderation. Yale Journal of Law and Technology. https://scholarship.law.cornell.edu/facpub/1486/ === May 23 (Thursday): Time, Emerging Technology, and Futurism === The class this week invites you to look back over our readings in the Building Successful Online Communities text. If you are behind on your readings, this will be your chance to catch up! '''Lectures''' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d95abf70-b7b8-4143-9096-b173014201ae Overview] [15m51s] '''Resources''' * [https://canvas.uw.edu/files/120682130/download?download_frd=1 Reading Note 16 -- Looking back to look forward] * [https://canvas.uw.edu/files/121057388/download?download_frd=1 Case Boards] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3b52d548-804c-461b-8445-b179011fd005 Course Recording] '''Required Readings''' The class this week invites you to look back over our readings in the Building Successful Online Communities text. If you are behind on your readings, this will be your chance to catch up! === May 28: (Tuesday) Generative AI and Online Communities -- Your Presentation is Due === '''Lectures''' [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6e373fe3-bd3e-437f-980f-b179000e219d Generative AI Mini-Lecture] [16m30s] '''Readings''' * Zewe, Adam (2023). Explained: Generative AI. MIT News. https://news.mit.edu/2023/explained-generative-ai-1109 [https://canvas.uw.edu/files/119953697/download?download_frd=1 or on canvas] * Burtch, Gordon and Lee, Dokyun and Chen, Zhichen (2024). Generative AI degrades online communities. Communications of the ACM. https://dx.doi.org/10.1145/3624732 * Peters, J. (2023). Reddit thinks AI chatbots will 'complement' human connection, not replace it. ''The Verge'' [https://www.theverge.com/2023/2/10/23594786/reddit-bing-chatgpt-ai-google-search-bard Free online] * Vincent, J. (2022). AI-generated answers temporarily banned on coding Q&A site Stack Overflow. ''The Verge'' [https://www.theverge.com/2022/12/5/23493932/chatgpt-ai-generated-answers-temporarily-banned-stack-overflow-llms-dangers Free online] '''Resources''' * [https://canvas.uw.edu/files/120868239/download?download_frd=1 Reading Note 17] * [https://canvas.uw.edu/files/120868274/download?download_frd=1 Lecture Slides] * [https://canvas.uw.edu/files/121057433/download?download_frd=1 Case Boards] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a0e6b7e8-b475-478f-90c1-b17e011ff385 Class Recording] Please note that the readings and lecture preparation for this session are relatively light to allow you more time to do the hands-on portion, described in the reading note. This activity includes the use of generative AI. '''Optional materials''' * Burtch, Gordon and Lee, Dokyun and Chen, Zhichen, The Consequences of Generative AI for UGC and Online Community Engagement (May 1, 2023). Available at SSRN: https://ssrn.com/abstract=4521754 or http://dx.doi.org/10.2139/ssrn.4521754 (This is the full research paper referred to in the short ACM piece above. * [https://en.wikipedia.org/wiki/Wikipedia:Wikipedia_Signpost/2023-02-20/Essay Essay in the Wikipedia Newsletter about ChatGPT] * Ross, Sage (2023). ChatGPT, Wikipedia, and student writing assignments [https://wikiedu.org/blog/2023/02/21/chatgpt-wikipedia-and-student-writing-assignments/ WikiEdu Blog Post] * [https://www.ted.com/talks/tom_gruber_how_ai_can_enhance_our_memory_work_and_social_lives?referrer=playlist-what_are_we_really_teaching_ai&autoplay=true Tom Gruber on humanistic AI] [9m37s] * [https://www.ted.com/talks/pratik_shah_how_ai_is_making_it_easier_to_diagnose_disease Pratik Shah on AI and Disease Diagnosis] [4m50s] * [https://www.ted.com/talks/zeynep_tufekci_we_re_building_a_dystopia_just_to_make_people_click_on_ads Zeynep Tufekci on ethical perils in AI] [22m46s] * [https://www.tiktok.com/@professorcasey/video/7201109055337762094 Casey Fiesler's TikTok on Bing ChatGPT] * [https://www.tiktok.com/@professorcasey/video/7200457012109446443 Casey Fiesler's TikTok on Tech Ethics in the News 2023] '''Resources:''' * [[/Final presentations|Details on the final presentation sessions]] including due dates/times, instructions, and so on. * The presentation content should be an overview and preview of your final project. Details on the expectations for the final project are on [[#Final_Projects:_Critical_Analysis_of_Online_Community|the relevant section of this syllabus]]. === May 30 (Thursday): No Class: Presentation Feedback Due === We will not have class on Thursday, May 30 -- this is because the final preparation and discussion is held online in the Canvas discussion board. === June 3 (Monday): DUE: Final Projects === Details are on the [[#Final Projects: Critical Analysis of Online Community]] section of this page. <!-- == REMOVED MATERIAL == === Innovation Communities === '''Lectures:''' (watch ''before'' class) * [Innovation Communities (Part 1/4): Introduction] [15m14s] {{forthcoming}} * [Innovation Communities (Part 2/4): User Innovation Examples] [23m04s] {{forthcoming}} * [Innovation Communities (Part 3/4): Introduction] [15m12s] {{forthcoming}} * [Innovation Communities (Part 4/4): Introduction] [16m09s] {{forthcoming}} '''Resources:''' * [Week 7 Reading Note] (Requires Canvas access) {{forthcoming}} * [Lecture Slides] (Requires Canvas access) {{forthcoming}} * [Case Boards] (Requires Canvas access) {{forthcoming}} * [Class/Case Screencast] (Requires Canvas access) {{forthcoming}} '''Required Readings:''' * von Hippel, E. (2005). [http://web.mit.edu/evhippel/www/democ1.htm Democratizing innovation]. Read Chapters 1, 2 & 5. * [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}} * [Case] Spend some time poking around the [https://www.innocentive.com/ Innocentive website], in particular, read the: ** [https://www.innocentive.com/offering-overview/seeker-faqs/ Innocentive Seeker FAQs] ** [https://www.innocentive.com/our-solvers/faqs/ Innocentive Solver FAQ] — A number of the questions toward the top are the same as the FAQ above so you can skip those! === Understanding Online Community Founders === '''Guest Lectures:''' * [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University) '''Resources:''' * [https://canvas.uw.edu/files/70572182/download?download_frd=1 Week 10 Reading Note] (Requires UW Access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=36dbc1f8-b8f8-4597-bc09-ac7e007409c9 Understanding Online Community Founders (Part 1/3): Introduction] [6m37s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5a22b9a9-bb96-4d59-8695-ac7e007409e7 Understanding Online Community Founders (Part 2/3): Introduction] [23m38s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=74381b39-c782-4525-98a3-ac7e00740a16 Understanding Online Community Founders (Part 3/3): Introduction] [10m17s] '''Required Readings''' * [Case] Kraut, R. E., & Fiore, A. T. (2014). The Role of Founders in Building Online Groups. ''Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing'', 722–732. {{avail-uw|https://doi.org/10.1145/2531602.2531648}} * [Case] Foote, J., Gergle, D., & Shaw, A. (2017). Starting online communities: Motivations and goals of wiki founders. ''Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17)'', 6376–6380. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}. * [Case] Foote, J., & Contractor, N. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}. === Instant Messaging, Group Chat, and Synchronous Communication {{tentative}} === '''Guest Lecturers:''' * [https://www.researchgate.net/profile/Pranav_Malhotra Pranav Malhotra] {{tentative}} * [https://ckiene.org/ Charles Kiene] {{tentative}} '''Resources:''' * [https://canvas.uw.edu/files/62326466/download?download_frd=1 Week 9-1 Reading Note] (Requires Canvas access) * [ Lecture Slides] (Requires Canvas access) * [ Class Video Recording] (Requires Canvas access) * [ Case Boards] (Requires Canvas access) '''Required Readings:''' * Nardi, Bonnie A., Steve Whittaker, and Erin Bradner. 2000. “Interaction and Outeraction: Instant Messaging in Action.” In Proceedings of the 2000 ACM Conference on Computer Supported Cooperative Work, 79–88. New York, NY: ACM. https://doi.org/10.1145/358916.358975. {{avail-uw|https://doi.org/10.1145/358916.358975}} {{tentative}} * Ling, Rich, and Chih-Hui Lai. 2016. “Microcoordination 2.0: Social Coordination in the Age of Smartphones and Messaging Apps.” Journal of Communication 66 (5): 834–56. https://doi.org/10.1111/jcom.12251. {{avail-uw|https://doi.org/10.1111/jcom.12251}} * [Case] [https://scratch.mit.edu/ Scratch Online Community] {{tentative}} ** Spend at least 5-10 minutes poking around the Scratch website. Watch the video, click on several projects, try to create a project, create an account if you want, and so on. {{tentative}} ** Try to acquaint yourself with the Scratch community by exploring the [Scratch Wiki] (a project to document Scratch created by users of the community). In particular, check out the pages on [https://en.scratch-wiki.info/wiki/Scratch_Community Scratch Community], the [https://en.scratch-wiki.info/wiki/Moderation Page], [https://en.scratch-wiki.info/wiki/Scratch_Wiki:Table_of_Contents/Website_General Scratch Website General] page. {{tentative}} * [Case] Dasgupta, Sayamindu. 2013. “From Surveys to Collaborative Art: Enabling Children to Program with Online Data.” In Proceedings of the 12th International Conference on Interaction Design and Children, 28–35. IDC ’13. New York, NY: ACM. https://doi.org/10.1145/2485760.2485784. {{avail-uw|https://doi.org/10.1145/2485760.2485784}} {{tentative}} '''Optional Readings:''' * [Case] Jiang, Jialun Aaron, Charles Kiene, Skyler Middler, Jed R. Brubaker, and Casey Fiesler. 2019. “Moderation Challenges in Voice-Based Online Communities on Discord.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 55:1–55:23. https://doi.org/10.1145/3359157. * Kiene, Charles, Jialun “Aaron” Jiang, and Benjamin Mako Hill. 2019. “Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 44:1–44:23. https://doi.org/10.1145/3359146. {{avail-uw|https://doi.org/10.1145/3359146}} === Creative Collaboration {{tentative}} === '''Required Readings:''' * Lessig, Lawrence. Remix: Making Art and Commerce Thrive in the Hybrid Economy. Penguin Press HC, 2008. (Introduction) [[https://archive.org/stream/LawrenceLessigRemix/Remix-o.txt Free Online]] * [Case] Hill, Benjamin Mako, and Andrés Monroy-Hernández. “The Remixing Dilemma The Trade-Off Between Generativity and Originality.” American Behavioral Scientist 57, no. 5 (May 1, 2013): 643–663. [[http://dx.doi.org/10.1177/0002764212469359 Available through UW Libraries]] [[https://mako.cc/academic/hill_monroy-remixing_dilemma-DRAFT.pdf Free Preprint]] * [Case] Buechley, Leah, and Benjamin Mako Hill. Lilly Pad in the Wild: How Hardwareʼs Long Tail is Supporting New Engineering and Design Communities, DIS 2010. [[http://mako.cc/academic/buechley_hill_DIS_10.pdf Free Preprint]] * [Case] [https://www.youtube.com/watch?v=L4a89n4ZJ5w Examples of Lilypad Projects] (Youtube Video) '''Optional Readings:''' * Sinnreich, Aram. Mashed Up: Music, Technology, and the Rise of Configurable Culture. University of Massachusetts Press, 2010. (Excerpts) [Forthcoming in Canvas] * Vaidhyanathan, Siva. Copyrights and Copywrongs: The Rise of Intellectual Property and How It Threatens Creativity. New York: New York University Press, 2001. [Available from Instructor] '''Required Readings:''' * [https://en.wikipedia.org/wiki/Bulletin_board_system Bulletin board system article on Wikipedia]. * [Case] Hafner, K. (1997). [http://www.wired.com/wired/archive/5.05/ff_well_pr.html The epic saga of the WELL]. * [Case] Turner, F. (2005). [http://muse.jhu.edu/journals/technology_and_culture/v046/46.3turner.html Where the counterculture met the new economy: The WELL and the origins of virtual community]. '''Optional Readings:''' This link is missing * Hauben, Michael, Ronda Hauben, and Thomas Truscott. (1997) Netizens: On the History and Impact of Usenet and the Internet. Los Alamitos, Calif: Wiley-IEEE Computer Society Press. [[http://pear.accc.uic.edu/ojs/index.php/fm/article/view/608/529 Chapter 2] and [http://pear.accc.uic.edu/ojs/index.php/fm/article/view/609/530 Chapter 3]] '''Optional Video:''' * Stanford 2011 symposium: [http://www.youtube.com/watch?v=B5kQYWLtW3Y From Counterculture to Cyberculture: the Legacy of the Whole Earth Catalog] === Free Software/Open Source === '''Resources:''' * [https://canvas.uw.edu/files/33600343/download?download_frd=1 Week 8 Reading Note] (Requires Canvas access) * [https://canvas.uw.edu/courses/1612238/files/33628104/download?wrap=1 Lecture Slides] (Requires Canvas access) '''Required Readings:''' * Fogel, K. (2009). [http://producingoss.com/en/introduction.html Producing Open Source Software]. Introduction - includes "History" & "The Situation Today." You'll need to press "next" to turn the page once. * [Case] Stallman, R. (1984). [https://www.gnu.org/gnu/manifesto.html The GNU manifesto]. * [Case] Stallman, R. (1989). [https://gnu.org/licenses/old-licenses/gpl-1.0.html The GNU general public license, version 1]. * Debian (1997). [http://www.debian.org/social_contract.1.0 Debian social contract, version 1.0]. * [Case] Raymond, E. S. (2001). [http://www.catb.org/esr/writings/cathedral-bazaar/cathedral-bazaar/ The Cathedral & the Bazaar]. (The web-based version of this essay is split over many pages. Just keep clicking next until you get to the end.) === Civic Communities === * Castells, M. (2007). Communication, Power and Counter-power in the Network Society. International Journal of Communication, 1(1), 29. [[http://ijoc.org/index.php/ijoc/article/view/46/35 Freely Available Online]] * Monroy-Hernández, A., boyd, danah, Kiciman, E., De Choudhury, M., & Counts, S. (2013). The New War Correspondents: The Rise of Civic Media Curation in Urban Warfare. In Proceedings of the 2013 Conference on Computer Supported Cooperative Work (pp. 1443–1452). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2441938 Official Link (Available through UW Libraries]] [[https://arxiv.org/pdf/1507.01291 Freely Available Online]] * Hu, Y., Farnham, S. D., & Monroy-Hernández, A. (2013). Whoo.Ly: Facilitating Information Seeking for Hyperlocal Communities Using Social Media. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (pp. 3481–3490). New York, NY, USA: ACM. [[https://dl.acm.org/citation.cfm?id=2466478 Official Link (Available through UW Libraries]] [[http://research.microsoft.com/pubs/192107/whooly.pdf Freely Available Online] === Learning Communities === Guest Lecture from [http://www.unmad.in/ Sayamindu Dasgupta] who is a professor at the Information School at the University of North Carolina, Chapel Hill. TODO: Add readings (Maybe something about communities of practice?) '''Required Readings:''' * Roque, R.; Dasgupta, S.; Costanza-Chock, S. Children’s Civic Engagement in the Scratch Online Community. Soc. Sci. 2016, 5, 55. [https://www.mdpi.com/2076-0760/5/4/55 Open Access] * Brennan, K., Monroy‐Hernández, A., & Resnick, M. (2010). Making projects, making friends: Online community as catalyst for interactive media creation. New directions for youth development, 2010(128), 75-83. [http://web.media.mit.edu/~mres/papers/NDYD-final.pdf PDF From MIT.edu] * [Case] [https://scratch.mit.edu/ https://scratch.mit.edu]: Visit the site. Read [https://scratch.mit.edu/about the about page], the [https://scratch.mit.edu/parents the information for parents], [https://scratch.mit.edu/educators and for educators]. Watch all the videos. Spend some time exploring and run some programs (try to find at least one animation and at least one game). * [Case] [https://www.blockstud.io/ https://www.blockstud.io/]: For the case we're going to compare scratch to a different: Block Studio. This is an experimental project by Raoul, a PhD student at UW. Click start and watch the three lessons. You don't have to actually make any games with Block Studio, but do learn how it works as much as you can. After that [https://www.blockstud.io/bsp/bsp_games/ survey the published projects]. === Social Computing === We have a special guest this week: [http://www.andresmh.com/ Andrés Monroy-Hernandez!] Andrés was previously at Microsoft Research and is currently a lead research scientist at Snap Inc., the maker of Snapchat. Andrés has research interests ranging from civic communities to educational communities and more recently he is focusing on "social computing systems," which we will learn about today. '''Required Readings:''' * Howe, J. (2006). [https://www.wired.com/2006/06/crowds/ The rise of crowdsourcing]. Wired Magazine, 14(6), 1–4. * [Case] [https://docs.aws.amazon.com/AWSMechTurk/latest/RequesterUI/Introduction.html Amazon Mechanical Turk Requester UI Guide] * [Case] [https://mturkpublic.s3.amazonaws.com/docs/MTURK_BP.pdf Amazon Mechanical Turk Best Practices Guide]. '''Optional Readings:''' Our guest speaker will be talking about these three papers. It might be good to look these over before class: * Justin Cranshaw, Emad Elwany, Todd Newman, Rafal Kocielnik, Bowen Yu, Sandeep Soni, Jaime Teevan, and Andrés Monroy-Hernández. 2017. Calendar.help: Designing a Workflow-Based Scheduling Agent with Humans in the Loop. In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI '17). ACM, New York, NY, USA, 2382-2393. [https://doi.org/10.1145/3025453.3025780 (Open Access)] * Cranshaw, J., Monroy-Hernández, A., & Needham, S. A. (2016). [https://doi.org/10.1145/2858036.2858573 Journeys & Notes: Designing Social Computing for Non-Places]. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (pp. 4722–4733). New York, NY, USA: ACM. [Available through UW libraries] * Agapie, E., & Monroy-Hernández, A. (2015). [http://arxiv.org/abs/1507.01300 Eventful: Crowdsourcing Local News Reporting]. arXiv:1507.01300 [Cs]. '''Guest Lecturers:''' * [https://www.sohyeonhwang.com/ Sohyeon Hwang] (Northwestern University) * [https://jeremydfoote.com/ Prof. Jeremy D. Foote] (Purdue University) '''Resources:''' * [https://canvas.uw.edu/files/88419236/download?download_frd=1 Reading Note #7] (Requires Canvas access) * [https://canvas.uw.edu/files/88892763/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d77393ec-7752-4e62-860f-ae4d002425e1 Class Video Recording] (Requires Canvas access) '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bff4cdeb-3f70-4b91-b367-ae45009840ac Why do people join small online communities?] [9m53s] * [https://youtube.com/OAQUTcIlB_U Understanding Online Community Founders (Part 1/3): Introduction] [6m37s] (On YouTube) * [https://youtube.com/jx6soCZKWTU Understanding Online Community Founders (Part 2/3): Introduction] [23m38s] (On YouTube) * [https://youtube.com/1mfHrAEZTlY Understanding Online Community Founders (Part 3/3): Introduction] [10m17s] (On YouTube) '''Required Readings''' * [Case] Hwang, Sohyeon, and Jeremy D. Foote. 2021. “Why Do People Participate in Small Online Communities?” Proceedings of the ACM on Human-Computer Interaction 5 (CSCW2): 462:1-462:25. https://doi.org/10.1145/3479606. {{avail-uw|https://doi.org/10.1145/3479606}} * [Case] Foote, Jeremy, Darren Gergle, and Aaron Shaw. 2017. “Starting Online Communities: Motivations and Goals of Wiki Founders.” In Proceedings of the 2017 CHI Conference on Human Factors in Computing Systems (CHI ’17), 6376–80. New York, NY: ACM. https://doi.org/10.1145/3025453.3025639. {{avail-uw|https://doi.org/10.1145/3025453.3025639}}. '''Optional Readings:''' * Kraut, Robert E., and Andrew T. Fiore. 2014. “The Role of Founders in Building Online Groups.” In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing, 722–32. CSCW ’14. Baltimore, Maryland, USA: ACM. https://doi.org/10.1145/2531602.2531648. {{avail-uw|https://doi.org/10.1145/2531602.2531648}} * Foote, Jeremy D., & Contractor, Noshir. (2018). The behavior and network position of peer production founders. In G. Chowdhury, J. McLeod, V. Gillet, & P. Willett (Eds.), ''iConference 2018: Transforming Digital Worlds'' (pp. 99–106). Springer. {{avail-free|https://jeremydfoote.com/files/foote_behavior_2018.pdf}}. -->
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