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Building Successful Online Communities (Fall 2024)
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== Schedule == === October 1 (Tuesday): === <!-- [S01-W01-1/1] Class Introduction & What is community? --> '''Goals for the day:''' * Collect some basic information from you all. * Provide an introduction and some context for the course (and hopefully get you excited about the rest of the quarter). * Review the course objectives and requirements. * Answer your questions about the class. * Work through any issues with the setup checklist (if there's time). '''Resources:''' * [https://canvas.uw.edu/files/124596134/download?download_frd=1 Lecture slides for introduction and pitch] (Requires Canvas Access) * [https://canvas.uw.edu/files/124596300/download?download_frd=1 Lecture slides for course overview] (Requires Canvas Access) '''Optional Readings:''' * Oldenburg, Ray. 1989. ''The great good place: Cafés, coffee shops, community centers, beauty parlors, general stores, bars, hangouts, and how they get you through the day.'' Paragon House Publishers. Chapter 1 ("The Problem of Place in America") and Chapter 2 ("The Character of Third Places"). {{avail-canvas|1=https://canvas.uw.edu/files/124523186/download?download_frd=1}} * Bruckman, Amy. 2006. "A new perspective on ‘community’ and its implications for computer-mediated communication systems." In ''Extended Abstracts of the ACM CHI Conference on Human Factors in Computing Systems'', pp. 616-621. {{avail-free|https://www.cc.gatech.edu/~asb/papers/conference/bruckman-community-chi06.pdf}} === Friday October 4: DUE: Class Checklist & Wikipedia Task #1 === '''Required Tasks:''' # Complete [[#Wikipedia Task #1]] # Complete [https://canvas.uw.edu/courses/1746366/pages/course-setup-checklist the class setup checklist] I won't mention this each week but, as a reminder, you must complete these tasks by 11:59pm Seattle time. <!-- Week #2: Micro 1/2 --> === October 8 (Tuesday) Micro: Motivation and Incentives === <!-- [S02-W02-1/2] --> <!-- [S03-W02-2/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=bf7715ac-4294-4135-8a24-b1fe006287d2 Motivation and Incentives I (1/5): Introduction and framing] [18m41s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=788c12c0-97b9-4b38-b1c2-b1fe0062874d Motivation and Incentives I (2/5): Theoretical models of motivation] [7m52s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2f50347f-b5f0-423d-b104-b1fe00628773 Motivation and Incentives I (3/5): Persuasive incentives] [10m39s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=51d1afc8-7619-4b61-8303-b1fe0062871c Motivation and Incentives I (4/5): Intrinsic and Extrinsic Motivators] [24m] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=807538d7-1ee2-4637-a11c-b1fe006287a0 Motivation and Incentives I (5/5): Wrapup and Takeaways] [5m43s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e6b477d9-0875-4518-ae68-b1fe00630daa Motivation and Incentives II (1/3): Introduction and gaming the system] [21m02s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f843dd2a-b449-46bb-80c5-b1fe00630d4d Motivation and Incentives II (2/3): Motivation crowding and group dynamics] [18m12s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=48611268-81e2-4c0e-8bee-b1fe00630d87 Motivation and Incentives II (3/3): Takeaways] [4m01s] '''Resources:''' * [https://canvas.uw.edu/files/124597313/download?download_frd=1 Reading note #1] (Requires Canvas access) * [https://canvas.uw.edu/files/124523188/download?download_frd=1 Lecture slides for Motivations and Incentives I] (Requires Canvas access) * [https://canvas.uw.edu/files/124523190/download?download_frd=1 Lecture slides for Motivations and Incentives II] (Requires Canvas access) * [https://canvas.uw.edu/files/124964184/download?download_frd=1 Case boards (Yelp)] (Requires Canvas access) * [https://canvas.uw.edu/files/124964183/download?download_frd=1 Case boards (Twitch)] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a9c4d18a-f73d-40bc-970f-b204006700f7 Case discussion ideo (Yelp)] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0a52c913-9de0-41a4-92d3-b204006700fc Case discussion video (Twitch)] (Requires Canvas access) '''Required background reading:''' (read ''before'' class) * [[#Readings|BSOC]], Chapter 2, pg 21-70 '''Case Readings for Case #1 on Yelp:''' * [Case] Modi, Maulik. 2019. “Yelp — What Happened!!” ''Medium''. December 1, 2019. {{avail-free|https://medium.com/@maulikmmodi94/yelp-what-happened-62c325f13235}} * [Case] Parikh, Anish A., Carl Behnke, Doug Nelson, Mihaela Vorvoreanu, and Barbara Almanza. 2015. “A Qualitative Assessment of Yelp.Com Users’ Motivations to Submit and Read Restaurant Reviews.” ''Journal of Culinary Science & Technology'' 13 (1): 1–18. {{avail-canvas|1=https://canvas.uw.edu/files/124523184/download?download_frd=1}} * [Case] Stone, Madeline. 2014. “Elite Yelpers Hold Immense Power, and They Get Treated like Kings by Bars and Restaurants Trying to Curry Favor.” ''Business Insider''. August 22, 2014. {{avail-free|https://web.archive.org/web/20140824231420/https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}} <!-- {{avail-free|https://www.businessinsider.com/how-to-become-yelp-elite-2014-8}} --> * [Case] Ha, Anthony. 2017. “Yelp Launches New Feature for Asking and Answering Questions about Any Business.” ''TechCrunch'' (blog). February 14, 2017. {{avail-free|https://techcrunch.com/2017/02/14/yelp-q-and-a/}} * [Case] Noble, Safiya Umoja. 2018. “Algorithms and Invisibility: My Interview with Kandis.” In ''Algorithms of Oppression: How Search Engines Reinforce Racism'', Illustrated edition, 172–79. New York: NYU Press. {{avail-canvas|1=https://canvas.uw.edu/files/124523187/download?download_frd=1}} '''Reasings for Case #2 on [[:wikipedia:Twitch (service)|Twitch]]:''' * [Case] Shear, Emmett. 2019. "What Streaming Means for the Future of Entertainment." TED. {{avail-free|1=https://www.ted.com/talks/emmett_shear_what_streaming_means_for_the_future_of_entertainment?subtitle=en}}<!-- https://www.youtube.com/watch?v=MMzNxiB7NRc --> [14m46s] * [Case] Clark, Taylor. 2017. “How to Get Rich Playing Video Games Online.” ''New Yorker'', November 13, 2017. {{avail-free|https://www.newyorker.com/magazine/2017/11/20/how-to-get-rich-playing-video-games-online}} * [Case] Hernandez, Patricia. 2018. “The Twitch Streamers Who Spend Years Broadcasting to No One.” ''The Verge''. July 16, 2018. {{avail-free|https://www.theverge.com/2018/7/16/17569520/twitch-streamers-zero-viewers-motivation-community}} * [Case] “The Differences Between Twitch Partner and Affiliate Programs.” 2019. ''GameOnAire'' (blog). April 5, 2019. {{avail-free|https://gameonaire.com/differences-between-partner-affiliate-twitch/}} * [Case] “Achievements.” n.d. ''Twitch''. {{avail-free|1=https://help.twitch.tv/s/article/achievements?language=en_US}} * [Case] Grayson, Nathan. 2018. “Twitch Partners Feeling Burned After Affiliates Receive Features That Took Them Years To Earn.” ''Kotaku''. June 14, 2018. {{avail-free|https://kotaku.com/twitch-partners-feeling-burned-after-affiliates-receive-1826810027}} * [Case] {{avail-wp|Ai_sponge}} * [Case] {{avail-wp|Neuro-sama}} '''Optional Reading:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 1, pg 1-17 * [Case] Herskowitz, Matthew. 2024. “Meet One of the Most Prolific People on Yelp.” ''Eater''. July 18, 2024. {{avail-free|https://www.eater.com/24200490/yelp-elite-frequent-reviewer-interviewer}} * Kerr, Steven. 1975. “On the Folly of Rewarding A, While Hoping for B.” ''The Academy of Management Journal'' 18 (4): 769–83. {{avail-free|https://www.jstor.org/stable/255378}} * Gneezy, U., and A. Rustichini. 2000. “A Fine Is a Price.” ''The Journal of Legal Studies'' 29 (1): 1–17. {{avail-uw|https://www.jstor.org/stable/10.1086/468061}} * Willer, Robb. 2009. “Groups Reward Individual Sacrifice: The Status Solution to the Collective Action Problem.” ''American Sociological Review'' 74 (1): 23–43. {{avail-uw|https://www.jstor.org/stable/27736046}} * {{avail-wp|Motivation crowding theory}} <!-- add some uses and gratification thing --> === Friday October 11: DUE: Wikipedia Task #2 === Details are on the [[#Wikipedia Task #2|section of this page describing the assignment]]. === October 15 (Tuesday): Micro: Commitment === <!-- Week: #3: Micro 2/2 --> <!-- [S04-W03-1/2] Commitment --><!-- [S05-W03-2/2] Lockin, Conflict --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=43164d0a-e979-497e-b40f-b205008efd28 Commitment I (1/5): Introduction] [4m06s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=01daab99-8e99-4049-915e-b205008efba4 Commitment I (2/5): Identity-based] [10m36s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7feebc13-3a22-4c67-b848-b205008efb31 Commitment I (3/5): Bonds-based] [10m08s] (old version, see announcements) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f476d5e5-a0b3-4015-b935-b205008efb7b Commitment I (4/5): Normative] [8m49s] (old version, see announcements) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9fb7e269-d08c-46d7-986b-b205008efd03 Commitment I (5/5): Needs-based] [5m42s] (old version, see announcements) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c78f34dc-5675-4cc5-aa0f-b205008f68f6 Commitment II (1/2): Lockin] [19m12s] (Requires Canvas Access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=481c5a69-c0a8-44b4-8cd0-b205008f6944 Commitment II (2/2): Engagement versus Commitment] [9m04s] (Requires Canvas Access) '''Resources:''' * [https://canvas.uw.edu/files/124964090/download?download_frd=1 Reading note #2] (Requires Canvas access) * [https://canvas.uw.edu/files/124964146/download?download_frd=1 Lecture slides for Commitment I] (Requires Canvas access) * [https://canvas.uw.edu/files/124964149/download?download_frd=1 Lecture slides for Commitment II (Lockin)] (Requires Canvas access) * [https://canvas.uw.edu/files/125288262/download?download_frd=1 Case boards (Wikiprojects)] (Requires Canvas access) * [https://canvas.uw.edu/files/125288261/download?download_frd=1 Case boards (Microblogging)] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5046a64b-eefd-492b-8ddc-b20c000cc33e Case discussion video (Wikiprojects)] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=62d60e49-904b-4de6-87a5-b20c000cc33f Case discussion video (Microblogging)] (Requires Canvas access) '''Required Reading:''' (read ''before'' class) * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 3, pg 77-112 (§1-4) '''Required Readings for Case #1 on Wikipedia:''' We're going to be doing our first Wikipedia case. To do so, we'll be looking at five different "WikiProject" communities within English Wikipedia. In some of these cases, there is an enormous amount of material on the pages and subpages. Poke around for 10 minutes or so on each until you get a sense for who is participating and how and why people build commitment to the WikiProject such that you will be comfortable answering the questions in the reading note. Please ''do not'' try to post or disrupt on the project for the purposes of this assignment in any way. We're guests in their communities and you only need to look: * [Case] [https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Women_in_Red WikiProject Women in Red] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Military_history WikiProject Military History] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:Department_of_Fun Department of Fun] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Guild_of_Copy_Editors Guild of Copy Editors] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:WikiProject_Seattle WikiProject Seattle] '''Required Readings for Case #2 on microblogging:''' * [Case] Romano, Aja. 2018. “How Facebook Made It Impossible to Delete Facebook.” ''Vox''. March 22, 2018. {{avail-free|1=https://www.vox.com/culture/2018/3/22/17146776/delete-facebook-how-to-quit-difficult}} * [Case] Feiner, Lauren. 2021. “Facebook Expands the Types of Data Users Can Transfer to Other Services." ''CNBC''. April 19, 2021. {{avail-free|1=https://www.cnbc.com/2021/04/19/facebook-expands-the-types-of-data-users-can-transfer-to-other-services.html}} * [Case] Choudary, Sangeet Paul. 2014. “Reverse Network Effects: Why Today’s Social Networks Can Fail as They Grow Larger.” ''Wired'', March 13, 2014. {{avail-free|1=https://web.archive.org/web/20240606203338/https://www.wired.com/insights/2014/03/reverse-network-effects-todays-social-networks-can-fail-grow-larger/}} * [Case] Mir, Rory, and Ross Schulman. 2024. “What’s the Difference Between Mastodon, Bluesky, and Threads?” ''Electronic Frontier Foundation''. June 18, 2024. {{avail-free|https://www.eff.org/deeplinks/2024/06/whats-difference-between-mastodon-bluesky-and-threads}} * [Case] Peters, Jay. 2022. "Twitter is blocking links to Mastodon." ''The Verge''. December 15, 2022. {{avail-free|1=https://www.theverge.com/2022/12/15/23512113/twitter-blocking-mastodon-links-elon-musk-elonjet}} * [Case] Ingram, David. 2024 "Fewer people using Elon Musk's X as it struggles to keep users" MSNBC March 22, 2024. {{avail-free|https://www.nbcnews.com/tech/tech-news/fewer-people-using-elon-musks-x-struggles-keep-users-rcna144115}} '''Optional Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 3, pg 112-115 (§5) * Hill, Benjamin Mako, and Andrés Monroy-Hernández. 2013. “The Remixing Dilemma: The Trade-off between Generativity and Originality.” ''American Behavioral Scientist'' 57 (5): 643–63. {{avail-uw|https://doi.org/10.1177/0002764212469359}} * Preece, Jennifer, and Ben Shneiderman. 2009. “The Reader-to-Leader Framework: Motivating Technology-Mediated Social Participation.” ''AIS Transactions on Human-Computer Interaction'' 1 (1): 13–32. {{avail-free|https://aisel.aisnet.org/thci/vol1/iss1/5/}} * Schoenebeck, Sarita Yardi. 2013. “The Secret Life of Online Moms: Anonymity and Disinhibition on YouBeMom.Com.” In ''Seventh International AAAI Conference on Weblogs and Social Media''. {{avail-free|https://www.aaai.org/ocs/index.php/ICWSM/ICWSM13/paper/view/5973}} * {{avail-wp|Exit, Voice, and Loyalty}} '''Optional Readings for Case #1 on Wikipedia:''' * [Case] Jemielniak, Dariusz, Agnieszka Rychwalska, Szymon Talaga, and Karolina Ziembowicz. 2021. “Wikiproject Tropical Cyclones: The Most Successful Crowd-Sourced Knowledge Project with near Real-Time Coverage of Extreme Weather Phenomena.” ''Weather and Climate Extremes'' 33 (September):100354. {{avail-free|https://doi.org/10.1016/j.wace.2021.100354}} * [Case] Morgan, Jonathan T., Michael Gilbert, David W. McDonald, and Mark Zachry. 2013. “Project Talk: Coordination Work and Group Membership in WikiProjects.” In ''Proceedings of the 9th International Symposium on Open Collaboration'', 1–10. WikiSym ’13. New York, NY, USA: Association for Computing Machinery. {{avail-uw|https://doi.org/10.1145/2491055.2491058}} '''Optional Readings for Case #2 on Microblogging:''' * [Case] [https://www.zdnet.com/article/i-tried-replacing-twitter-with-bluesky-threads-and-mastodon-heres-what-i-found/ Comparison of Bluesky, Threads and Mastodon] * [Case] Ravenscraft, Eric. 2020. "How to Spot--and Avoid--Dark Patterns on the Web" Wired. July 29, 2020. {{avail-free|https://www.wired.com/story/how-to-spot-avoid-dark-patterns/}} === Friday October 18: DUE: Wikipedia Task #3 === Details are on the [[#Wikipedia Task #3|section of this page describing the assignment]]. === October 22 (Tuesday): Meso: Norms & Rules === <!-- Week: #4: Meso 1/2 --> <!-- [S06-W04-1/2] --><!-- [S07-W04-2/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=84376f59-d065-4a6c-915e-b20c0075e1d0 Norms and Rules (1/3): Introduction] [11m20s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e6b0a1c0-2ef4-4da1-875c-b20c0075e148 Norms and Rules (2/3): Descriptive norms] [17m34s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b30fa6e0-191b-43b1-8e77-b20c0075e191 Norms and Rules (3/3): Injunctive norms] [13m13s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=68a1d6b1-1287-4e46-95e1-b20c008e8347 Maintaining Order (1/5): Overview] [7m25s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=3e6eda51-7911-444b-9eae-b20c008e82eb Maintaining Order (2/5): Threats] [20m3s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9def371e-85c2-42b8-a1da-b20c008e82bb Maintaining Order (3/5): Responses Part 1] [16m30s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c2a4c707-fc1e-4afb-98e4-b20c008e8317 Maintaining Order (4/5): Responses Part 2] [20m45s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0b71a074-82db-4b9e-bc78-b20c008e8246 Maintaining Order (5/5): Collateral Damage] [6m55s] '''Resources:''' * [https://canvas.uw.edu/files/125310189/download?download_frd=1 Reading Note #3] (Requires Canvas access) * [https://canvas.uw.edu/files/125309878/download?download_frd=1 Lecture Slides (Norms and Rules)] (Requires Canvas access) * [https://canvas.uw.edu/files/125309846/download?download_frd=1 Lecture Slides (Maintaining Order)] (Requires Canvas access) * [https://canvas.uw.edu/files/125658663/download?download_frd=1 Case Boards (Reddit Rules)] (Requires Canvas access) * [https://canvas.uw.edu/files/125658662/download?download_frd=1 Case Boards (News Comments)] (Requires Canvas access)<!-- * [ Case Discussion Video (Reddit Rules)] (Requires Canvas access) {{forthcoming}} * [ Case Discussion Video (News Comments)] (Requires Canvas access) {{forthcoming}} --> * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=039b2b84-5246-4c50-b9db-b20c000da658 Class and case discussion video] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 125-170 (§1-5) Required readings for Case #1 on Reddit (and Yelp) rules: * [Case] Fiesler, Casey, Jialun Jiang, Joshua McCann, Kyle Frye, and Jed Brubaker. 2018. “Reddit Rules! Characterizing an Ecosystem of Governance.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 12 (1). {{avail-uw|https://doi.org/10.1609/icwsm.v12i1.15033}} * [Case] The posted rules widget for these 5 subreddits, located in a box on the right side of the subreddit page: ** [https://www.reddit.com/r/aww/ /r/aww] ** [https://www.reddit.com/r/udub/ /r/udub] ** [https://www.reddit.com/r/Seattle/ /r/Seattle] ** [https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] ** [https://www.reddit.com/r/AmItheAsshole/ /r/AmITheAsshole aka /r/AITA] ** [https://www.reddit.com/r/AskVet/ r/AskVet] * [Case] [https://www.yelp.com/guidelines Yelp's guidelines] (be sure to hit 'expand all' to see the full list) Required readings for Case #2 on two new commenting content moderation systems: * [Case] Johnson, Anne. 2014. “Policing The Trolls: The Ins and Outs of Comment Moderation.” ''NPR'', September 24, 2014, sec. Fairness & Accuracy. {{avail-free|https://www.npr.org/sections/publiceditor/2014/09/24/348775874/policing-the-trolls-the-ins-and-outs-of-comment-moderation}} * [Case] Lomas, Natasha. 2015. “Can Civil Comments Kill The Internet Troll?” ''TechCrunch'' (blog). October 31, 2015. {{avail-free|https://techcrunch.com/2015/10/31/can-civil-comments-kill-internet-trolls/}} * [Case] Schneider, Daniel J. and Errc Lubbers. 2017. “Our Article Comments Have Been a Cesspool of Trolls and Spam for Years. Enter Civil Comments.” ''The Denver Post'' (blog). May 23, 2017. {{avail-free|https://www.denverpost.com/2017/05/22/denver-post-civil-comments/}} '''Optional Readings:''' * Hwang, Sohyeon, and Aaron Shaw. 2022. “Rules and Rule-Making in the Five Largest Wikipedias.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 16 (May):347–57. {{avail-uw|https://doi.org/10.1609/icwsm.v16i1.19297}} * Cialdini, Robert B., Carl A. Kallgren, and Raymond R. Reno. 1991. “A Focus Theory of Normative Conduct: A Theoretical Refinement and Reevaluation of the Role of Norms in Human Behavior.” In ''Advances in Experimental Social Psychology'', edited by Mark P. Zanna, 24:201–34. Academic Press. https://doi.org/10.1016/S0065-2601(08)60330-5. {{avail-free|http://www.influenceatwork.com/wp-content/uploads/2015/05/A-Focus-Theory-of-Normative-Conduct.pdf}} * Frey, Seth, P. M. Krafft, and Brian C. Keegan. 2019. “‘This Place Does What It Was Built For’: Designing Digital Institutions for Participatory Change.” ''Proceedings ACM Human-Computer Interaction''. 3 (CSCW): 32:1-32:31. https://doi.org/10.1145/3359134. * Matias, J. Nathan. 2019. “Preventing Harassment and Increasing Group Participation through Social Norms in 2,190 Online Science Discussions.” ''Proceedings of the National Academy of Sciences'' 116 (20): 9785–89. {{avail-uw|https://doi.org/10.1073/pnas.1813486116}} * Schluger, Charlotte, Jonathan P. Chang, Cristian Danescu-Niculescu-Mizil, and Karen Levy. 2022. “Proactive Moderation of Online Discussions: Existing Practices and the Potential for Algorithmic Support.” ''Proceedings of the ACM: Human-Computer Interaction'' 6 (CSCW2): 370:1-370:27. {{avail-free|https://doi.org/10.1145/3555095}} * {{avail-wp|Leeroy Jenkins}} (also see [https://www.youtube.com/watch?v=ufeEAxz1AH8 the original Youtube Video]) * [Case] Bogdanoff, Aja. 2017. “Saying Goodbye to Civil Comments.” ''Medium'' (blog). December 21, 2017. {{avail-free|https://medium.com/@aja_15265/saying-goodbye-to-civil-comments-41859d3a2b1d}} === Friday October 25: DUE: Wikipedia Task #4 === Details are on the [[#Wikipedia Task #4|section of this page describing the assignment]]. === October 29 (Tuesday): Meso: Managing newcomers === <!-- Week: #5: Meso 2/2 --> <!-- [S08-W05-1/2] --><!-- [S09-W05-2/2] --> '''Lectures:''' ''(watch before class)'' * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6837710b-b93b-4fe5-8cf3-b213006e395b Attracting and socializing newcomers (1/5): Overview] [9m11s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7e955f2c-3b27-476a-812f-b213006e39c6 Attracting and socializing newcomers (2/5): Recruitment] [14m51s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=06c7bc51-eb55-4369-addf-b213006e3995 Attracting and socializing newcomers (3/5): Socialization] [7m58s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=af7f12f1-9f03-47b6-8b93-b213006e3910 Attracting and socializing newcomers (4/5): Retention] [7m10s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=a325eed5-7702-4941-ae38-b213006e38c6 Attracting and socializing newcomers (5/5): Groups] [5m12s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=ace103c2-48f6-4591-afc0-b213006eec4c Managing Harm from newcomers (1/5): Selection] [10m32s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=b03307e9-7907-438f-8d8f-b213006eec22 Managing Harm from newcomers (2/5): Protection] [7m14s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=098f8b7f-5581-405e-b80f-b213006eebc6 Managing Harm from newcomers (3/5): Lifecycles Model (Part I)] [8m25s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f249cb27-83e1-40ef-969f-b213006eeb8b Managing Harm from newcomers (4/5): Lifecycles Model (Part II)] [11m35s] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=caadd40e-4dc2-4ee6-84ef-b213006eebf5 Managing Harm from newcomers (5/5): Lifecycles Model (Part III)] [9m47s] (Requires Canvas access) '''Resources:''' * [https://canvas.uw.edu/files/125658933/download?download_frd=1 Reading Note #4] (Requires Canvas access) * [https://canvas.uw.edu/files/125656961/download?download_frd=1 Lecture Slides (Attracting and socializing newcomers)] (Requires Canvas access) * [https://canvas.uw.edu/files/125656991/download?download_frd=1 Lecture Slides (Managing Harm from newcomers)] (Requires Canvas access) * [https://canvas.uw.edu/files/126748215/download?download_frd=1 Case Boards (Reddit Newcomers)] (Requires Canvas access) * [https://canvas.uw.edu/files/126748214/download?download_frd=1 Case Boards (Wikipedia Socialization)] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 5 * Baker-White, Emily. 2020. “TikTok’s Secret ‘Heating’ Button Can Make Anyone Go Viral.” ''Forbes''. January 20, 2020. https://www.forbes.com/sites/emilybaker-white/2023/01/20/tiktoks-secret-heating-button-can-make-anyone-go-viral/. {{avail-free|https://www.forbes.com/sites/emilybaker-white/2023/01/20/tiktoks-secret-heating-button-can-make-anyone-go-viral/}} Required readings for case #1 on Wikipedia and socialization: * [Case] Morgan, Jonathan T., and Aaron Halfaker. 2018. “Evaluating the Impact of the Wikipedia Teahouse on Newcomer Socialization and Retention.” In ''Proceedings of the 14th International Symposium on Open Collaboration'', 20:1–20:7. OpenSym ’18. New York, NY: ACM. https://doi.org/10.1145/3233391.3233544. {{avail-uw|https://doi.org/10.1145/3233391.3233544}} * [Case] Narayan, Sneha, Jake Orlowitz, Jonathan Morgan, Benjamin Mako Hill, and Aaron Shaw. 2017. “The Wikipedia Adventure: Field Evaluation of an Interactive Tutorial for New Users.” In ''Proceedings of the 2017 ACM Conference on Computer Supported Cooperative Work and Social Computing'', 1785–1799. CSCW ’17. New York, NY: ACM. https://doi.org/10.1145/2998181.2998307. {{avail-uw|https://doi.org/10.1145/2998181.2998307}} Required readings for case #2 on Reddit and managing large influxes of newcomers: * [Case] Kiene, Charles, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. “Surviving an ‘Eternal September’: How an Online Community Managed a Surge of Newcomers.” In ''Proceedings of the 2016 ACM Conference on Human Factors in Computing Systems'' (CHI ’16), 1152–56. New York, NY: ACM Press. https://doi.org/10.1145/2858036.2858356. {{avail-uw|https://doi.org/10.1145/2858036.2858356}} * [Case] Lin, Zhiyuan, Niloufar Salehi, Bowen Yao, Yiqi Chen, and Michael Bernstein. 2017. “Better When It Was Smaller? Community Content and Behavior After Massive Growth.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 11 (1): 132–41. https://doi.org/10.1609/icwsm.v11i1.14884. {{avail-uw|https://doi.org/10.1609/icwsm.v11i1.14884}} '''Optional Readings:''' * Huang, Shih-Wen, Minhyang (Mia) Suh, Benjamin Mako Hill, and Gary Hsieh. 2015. “How Activists Are Both Born and Made: An Analysis of Users on Change.Org.” In ''Proceedings of the 33rd Annual ACM Conference on Human Factors in Computing Systems (CHI ’15)'', 211–20. New York, New York: ACM Press. https://doi.org/10.1145/2702123.2702559. {{avail-uw|https://doi.org/10.1145/2702123.2702559}} * Kiene, Charles, Aaron Shaw, and Benjamin Mako Hill. 2018. “Managing Organizational Culture in Online Group Mergers.” ''Proceedings of the ACM on Human-Computer Interaction'' 2 (CSCW): 89:1-89–21. https://doi.org/10.1145/3274358. {{avail-uw|https://doi.org/10.1145/3274358}} * [Case] Morgan, Jonathan T., Siko Bouterse, Heather Walls, and Sarah Stierch. 2013. “Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia.” In ''Proceedings of the 2013 Conference on Computer Supported Cooperative Work'', 839–848. CSCW ’13. New York, NY: ACM. https://doi.org/10.1145/2441776.2441871. {{avail-uw|https://doi.org/10.1145/2441776.2441871}} * [Case] Li, Ang, Zheng Yao, Diyi Yang, Chinmay Kulkarni, Rosta Farzan, and Robert E. Kraut. 2020. “Successful Online Socialization: Lessons from the Wikipedia Education Program.” ''Proceedings of the ACM: Human-Computer Interaction'' 4 (CSCW1): 50:1-50:24. https://doi.org/10.1145/3392857. {{avail-uw|https://doi.org/10.1145/3392857}} * Halfaker, Aaron, R. Stuart Geiger, Jonathan T. Morgan, and John Riedl. 2013. “The Rise and Decline of an Open Collaboration System: How Wikipedia’s Reaction to Popularity Is Causing Its Decline.” ''American Behavioral Scientist'' 57 (5): 664–88. https://doi.org/10.1177/0002764212469365. {{avail-uw|https://doi.org/10.1177/0002764212469365}} * TeBlunthuis, Nathan, Aaron Shaw, and Benjamin Mako Hill. 2018. “Revisiting ‘The Rise and Decline’ in a Population of Peer Production Projects.” In ''Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ’18)'', 355:1-355:7. New York, New York: ACM. https://doi.org/10.1145/3173574.3173929. {{avail-uw|https://doi.org/10.1145/3173574.3173929}} === Friday November 1: DUE: Wikipedia Task #5 === Details are on the [[#Wikipedia Task #4|section of this page describing the assignment]]. === November 5 (Tuesday): Macro: Size, Scope, and Ecology === <!-- Week: #6: Macro 1/2 --> <!-- [S10-W06-1/2] --><!-- [S11-W06-2/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6b944cde-f4e7-401a-b40a-b21a009b3581 Size and Scope (1/4): Public goods and free riders] [19m58s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c0867d75-2bf5-454f-8be7-b21a009b35f5 Size and Scope (2/4): Size] [6m57s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=607d3184-a2ea-4981-b36d-b21a009b3644 Size and Scope (3/4): Scope] [6m58s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=699dd0ac-10ba-4828-8479-b21a009b3619 Size and Scope (4/5): Nested niches] [7m01s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=2832d880-3b79-44e1-82f4-b21b0065efe3 Ecology (1/4): Introduction] [8m50s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=5f0c0831-113d-430d-b3e4-b21b0065efb4 Ecology (2/4): Density Dependence] [10m49s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e293bb38-0a32-4cc2-95d6-b21b0065f004 Ecology (3/4): Specialization] [8m59s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0fd2cb92-9fad-4106-8efb-b21b0065f027 Ecology (4/4): Community Ecology] [13m41s] '''Resources:''' * [https://canvas.uw.edu/files/125999829/download?download_frd=1 Reading Note #5] (Requires Canvas access) * [https://canvas.uw.edu/files/125999846/download?download_frd=1 Lecture Slides (Size and Scope)] (Requires Canvas access) * [https://canvas.uw.edu/files/126046547/download?download_frd=1 Lecture Slides (Ecology)] (Requires Canvas access) * [https://canvas.uw.edu/files/126748216/download?download_frd=1 Case Boards (Area 51)] (Requires Canvas access) * [https://canvas.uw.edu/files/126748218/download?download_frd=1 Case Boards (Seahawks Ecology)] (Requires Canvas access) '''Required Readings:''' * Hwang, Sohyeon, and Jeremy D. Foote. 2021. “Why Do People Participate in Small Online Communities?” ''Proceedings of the ACM on Human-Computer Interaction'' 5 (CSCW2): 462:1-462:25. https://doi.org/10.1145/3479606. {{avail-free|https://doi.org/10.1145/3479606}} * TeBlunthuis, Nathan, Charles Kiene, Isabella Brown, Laura (Alia) Levi, Nicole McGinnis, and Benjamin Mako Hill. 2022. “No Community Can Do Everything: Why People Participate in Similar Online Communities.” ''Proceedings of the ACM on Human-Computer Interaction'' 6 (CSCW1): 61:1-61:25. https://doi.org/10.1145/3512908. {{avail-uw|https://doi.org/10.1145/3512908}} * TeBlunthuis, Nathan, and Benjamin Mako Hill. 2022. “Identifying Competition and Mutualism between Online Groups.” In ''Proceedings of the International AAAI Conference on Web and Social Media (ICWSM ’22)'', 16:993–1004. Palo, Alto, California: AAAI Press. https://doi.org/10.1609/icwsm.v16i1.19352. {{avail-uw|https://doi.org/10.1609/icwsm.v16i1.19352}} * Xu, Yu. 2018. “The Ecological Dynamics of Organizational Change: Density Dependence in the Rate of Weibo Adoption by Populations of News Organizations.” ''International Journal of Communication'' 12 (0): 26. {{avail-free|https://ijoc.org/index.php/ijoc/article/view/8437}} Required readings for case #1 on size and scope in StackExchange Area 51: * [Case] [https://en.wikipedia.org/wiki/Stack_Exchange Stack Exchange article on Wikipedia] and [https://stackexchange.com/sites list of sites] * [Case] [https://area51.stackexchange.com/ Area 51] (Click through and explore 5-6 proposals at different stages) * [Case] [https://area51.stackexchange.com/faq Area 51 FAQ] * [Case] [https://www.digitaltrends.com/computing/how-to-create-your-own-subreddit/ How to Create a Subreddit] * [Case] [https://en.wikipedia.org/wiki/Wikipedia:Articles_for_creation Articles for Creation] Required readings for case #2 on ecological relationships related to Seahawks fandoms online: * [Case] I want you to familiarize yourself with the following different Seattle Seahawks fan communities (see the reading note for detail): ** [https://www.fieldgulls.com/ Field Gulls] ** [https://12thmanrising.com/ 12th Man Rising] ** [https://www.reddit.com/r/Seahawks/ r/Seahawks subreddit] ** [https://discord.me/seahawks Seattle Seahawks Discord Server] ** [https://discord.gg/seattlesports1 Seattle Sports Discord Server Seahawks Section] '''Optional Readings:''' * Zhu, Haiyi, Jilin Chen, Tara Matthews, Aditya Pal, Hernan Badenes, and Robert E. Kraut. 2014. “Selecting an Effective Niche: An Ecological View of the Success of Online Communities.” In ''Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ’14)'', 301–10. New York, New York: ACM. https://doi.org/10.1145/2556288.2557348. {{avail-uw}} === Friday November 8: DUE: Wikipedia Task #6 === Details are on the [[#Wikipedia Task #6|section of this page describing the assignment]]. === November 12 (Tuesday): Macro: Migration, Deplatforming, and Culture === <!-- Week: #7: Macro 2/2 --> <!-- [S12-W07-1/2] --><!-- [S13-W07-2/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=51cdca36-5512-41de-b7f5-b21e013c9816 Migration and Deplatforming (1/4): Introduction] [9m14s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=7362f258-2b96-4e40-9bfe-b21e013c98e3 Migration and Deplatforming (2/4): Banning] [7m04s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=35679e3e-5bb2-44b8-8a15-b21e013c986f Migration and Deplatforming (3/4): Quarentining] [15m21s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=c14abb30-13ae-482c-9da6-b21e013c98a3 Migration and Deplatforming (4/4): Deplaforming] [6m20s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=085fd4b8-767f-48c0-b731-b22500247868 Culture (1/4): Overview and Preferences] [12m04s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f878d6cc-c5f5-4b9d-99dd-b225002476db Culture (2/4): Resonance] [11m42s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=94bc4973-6e31-44a2-a05f-b225002478ce Culture (3/4): Cultural Frames] [15m18s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=d5cd6ce5-672e-452f-8a8a-b22500247894 Culture (4/4): External institutions] [13m01s] '''Resources:''' * [https://canvas.uw.edu/files/126398871/download?download_frd=1 Reading Note #6] (Requires Canvas access) (Also available as [https://canvas.uw.edu/files/126398870/download?download_frd=1 an HTML document]) * [https://canvas.uw.edu/files/126186929/download?download_frd=1 Lecture Slides (Migration & Deplatforming)] (Requires Canvas access) * [https://canvas.uw.edu/files/126512250/download?download_frd=1 Lecture Slides (Culture)] (Requires Canvas access) * [https://canvas.uw.edu/files/126748005/download?download_frd=1 Case Boards (social.coop)] (Requires Canvas access) * [https://canvas.uw.edu/files/126748006/download?download_frd=1 Case Boards (Open Humans)] (Requires Canvas access) '''Required Readings:''' Case #1: Deplatforming on social.coop: * [Case, Review] Mir, Rory, and Ross Schulman. 2024. “What’s the Difference Between Mastodon, Bluesky, and Threads?” ''Electronic Frontier Foundation''. June 18, 2024. https://www.eff.org/deeplinks/2024/06/whats-difference-between-mastodon-bluesky-and-threads. {{avail-free|https://www.eff.org/deeplinks/2024/06/whats-difference-between-mastodon-bluesky-and-threads}} * [Case] Hanagan, Justin. 2022. “A Simple Guide to Mastodon (And the Fediverse).” ''Stay Grounded''. May 28, 2022. https://www.staygrounded.online/p/a-simple-guide-to-mastodon-and-the. {{avail-free|https://www.staygrounded.online/p/a-simple-guide-to-mastodon-and-the}} * [Caese] Colglazier, Carl, Nathan TeBlunthuis, and Aaron Shaw. 2024. “The Effects of Group Sanctions on Participation and Toxicity: Quasi-Experimental Evidence from the Fediverse.” ''Proceedings of the International AAAI Conference on Web and Social Media'' 18 (May):315–28. https://doi.org/10.1609/icwsm.v18i1.31316. {{avail-uw|https://doi.org/10.1609/icwsm.v18i1.31316}} Case #2: Open Humans: * [Case] Gordon-McKeon, Shauna. 2014. “Open Projects: Open Humans.” Blog. ''Center for Open Science: Open Science Collaboration.'' June 5, 2014. http://osc.centerforopenscience.org/2014/06/05/op-open-humans/. {{avail-free|http://osc.centerforopenscience.org/2014/06/05/op-open-humans/}} * [Case] Greshake Tzovaras, Bastian, Misha Angrist, Kevin Arvai, Mairi Dulaney, Vero Estrada-Galiñanes, Beau Gunderson, Tim Head, et al. 2019. “Open Humans: A Platform for Participant-Centered Research and Personal Data Exploration.” ''GigaScience'' 8 (6). https://doi.org/10.1093/gigascience/giz076 {{avail-free|https://doi.org/10.1093/gigascience/giz076}} * [Case] You should spend at least 20 minutes browsing the [https://www.openhumans.org/ Open Humans website] including [https://www.openhumans.org/about/ their about page], [http://blog.openhumans.org/ their blog], [https://www.openhumans.org/community-guidelines/ their community guidelines], and so on. Whatever you need to speak confidently about how they can more effectively build a community! '''Optional Readings:''' * Chandrasekharan, Eshwar, Shagun Jhaver, Amy Bruckman, and Eric Gilbert. 2022. “Quarantined! Examining the Effects of a Community-Wide Moderation Intervention on Reddit.” ''ACM Transactions on Computer-Human Interaction'' 29 (4): 29:1-29:26. https://doi.org/10.1145/3490499. {{avail-uw|https://doi.org/10.1145/3490499}} * Chandrasekharan, Eshwar, Umashanthi Pavalanathan, Anirudh Srinivasan, Adam Glynn, Jacob Eisenstein, and Eric Gilbert. 2017. “You Can’t Stay Here: The Efficacy of Reddit’s 2015 Ban Examined Through Hate Speech.” ''Proceedings of the ACM: HumanComputer Interaction''. 1 (CSCW): 31:1-31:22. https://doi.org/10.1145/3134666. {{avail-uw|https://doi.org/10.1145/3134666}} * Fiesler, Casey, and Brianna Dym. 2020. “Moving Across Lands: Online Platform Migration in Fandom Communities.” ''Proceedings of the ACM: HumanComputer Interaction''. 4 (CSCW1): 42:1-42:25. https://doi.org/10.1145/3392847. {{avail-uw|https://doi.org/10.1145/3392847}} * Horta Ribeiro, Manoel, Homa Hosseinmardi, Robert West, and Duncan J Watts. 2023. “Deplatforming Did Not Decrease Parler Users’ Activity on Fringe Social Media.” ''PNAS Nexus'' 2 (3): pgad035. https://doi.org/10.1093/pnasnexus/pgad035. {{avail-free|https://doi.org/10.1093/pnasnexus/pgad035}} * Horta Ribeiro, Manoel, Shagun Jhaver, Savvas Zannettou, Jeremy Blackburn, Gianluca Stringhini, Emiliano De Cristofaro, and Robert West. 2021. “Do Platform Migrations Compromise Content Moderation? Evidence from r/The_Donald and r/Incels.” ''Proceedings of the ACM: HumanComputer Interaction'' 5 (CSCW2): 316:1-316:24. https://doi.org/10.1145/3476057. {{avail-uw|https://doi.org/10.1145/3476057}}<!-- * Vu, Anh V., Alice Hutchings, and Ross Anderson. 2024. “No Easy Way Out: The Effectiveness of Deplatforming an Extremist Forum to Suppress Hate and Harassment.” In ''2024 IEEE Symposium on Security and Privacy (SP)'', 717–34. https://doi.org/10.1109/SP54263.2024.00007. {{avail-uw|https://doi.org/10.1109/SP54263.2024.00007}} --> * Kloppenborg, Katharina, Mad Price Ball, and Bastian Greshake Tzovaras. 2022. “A Peer Production Model for Citizen Science: Comparative Analysis of Three Online Platforms.” SSRN Scholarly Paper. ''Social Science Research Network''. https://doi.org/10.2139/ssrn.4314974. {{avail-free|https://doi.org/10.2139/ssrn.4314974}} * Reinecke, Katharina, and Abraham Bernstein. 2011. “Improving Performance, Perceived Usability, and Aesthetics with Culturally Adaptive User Interfaces.” ''ACM Transactions on Computer-Human Interaction'' 18 (2): 1–29. https://doi.org/10.1145/1970378.1970382. {{avail-uw|https://doi.org/10.1145/1970378.1970382}} * Khatri, Sejal, Aaron Shaw, Sayamindu Dasgupta, and Benjamin Mako Hill. 2022. “The Social Embeddedness of Peer Production: A Comparative Qualitative Analysis of Three Indian Language Wikipedia Editions.” In ''Proceedings of the 2022 CHI Conference on Human Factors in Computing Systems'', 1–18. CHI ’22. New York, NY, USA: Association for Computing Machinery. https://doi.org/10.1145/3491102.3501832. {{avail-free|https://doi.org/10.1145/3491102.3501832}} * Kiene, Charles, Jialun “Aaron” Jiang, and Benjamin Mako Hill. 2019. “Technological Frames and User Innovation: Exploring Technological Change in Community Moderation Teams.” ''Proceedings of the ACM on Human-Computer Interaction'' 3 (CSCW): 44:1-44:23. https://doi.org/10.1145/3359146. {{avail-uw|https://doi.org/10.1145/3359146}} * Hill, Benjamin Mako. 2013. “Almost Wikipedia: What Eight Early Online Collaborative Encyclopedia Projects Reveal about the Mechanisms of Collective Action.” In ''Essays on Volunteer Mobilization in Peer Production.'' PhD Dissertation. Cambridge, Massachusetts: Massachusetts Institute of Technology. http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf. {{avail-free|http://mako.cc/academic/hill-almost_wikipedia-DRAFT.pdf}} * Kharazian, Zarine, Kate Starbird, and Benjamin Mako Hill. 2024. “Governance Capture in a Self-Governing Community: A Qualitative Comparison of the Croatian, Serbian, Bosnian, and Serbo-Croatian Wikipedias.” ''Proceedings of the ACM on Human-Computer Interaction'' 8 (CSCW1): 61:1-61:26. https://doi.org/10.1145/3637338. {{avail-free|https://doi.org/10.1145/3637338}} === Friday November 15: DUE: Wikipedia Tasks #7-A and #7-B === * [[#Wikipedia Task #7-A]] which involves finishing your Wikipedia article * [[#Wikipedia Task #7-B]] which involves producing and turning in a Wikipedia advising report === November 19 (Tuesday): Challenges and Frontiers: Innovation Communities and Hackers === <!-- Week: #8: Challenges 1/2 --><!-- [S14-W08-1/2] --><!-- [S15-W08-2/2] --> '''Lectures:''' (watch ''before'' class) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=df0b740d-3264-4d87-aae1-b229007dce46 Innovation Communities (1/5): User Innovation] [10m44s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1a84aa46-6be0-4d23-a093-b229007dcdaf Innovation Communities (2/5): Sources of Innovation] [18m19s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=1b2bbfaf-0c16-49e6-9db9-b229007dcde2 Innovation Communities (3/5): Free Innovation] [4m23s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=78e0cbad-9d0d-4c91-a1ae-b229007dcd6f Innovation Communities (4/5): Community Innovation] [13m11s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=46dacb0a-1dda-41da-84e9-b229007dce23 Innovation Communities (4/5): How Community Innovation Happens] [7m58s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=e3f505ab-2b33-4eb8-83b1-b22b00554982 Hackers (Part 1/3): Introduction] [19m38s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=6953e6df-c37e-4eb5-9e8c-b22b005548f2 Hackers (Part 2/3): CHDK Part 1] [11m29s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9cb69e10-db85-411d-82ce-b22b0055494e Hackers (Part 3/3): CHDK Part 2] [12m46s] '''Resources:''' * [https://canvas.uw.edu/files/126748130/download?download_frd=1 Reading Note #7] (Requires Canvas access) (also available as [https://canvas.uw.edu/files/126748454/download?download_frd=1 an HTML document]) * [https://canvas.uw.edu/files/126747934/download?download_frd=1 Lecture Slides (Innovation Communities)] (Requires Canvas access) * [https://canvas.uw.edu/files/126811452/download?download_frd=1 Lecture Slides (Hackers and CHDK)] (Requires Canvas access) * [ Case Boards (Innovation Communities)] (Requires Canvas access) {{forthcoming}} * [ Case Boards (Hackers and CHDK)] (Requires Canvas access) {{forthcoming}} '''Required Readings:''' * ''[Read Chapters 1, 2, & 5]'' von Hippel, Eric. 2005. ''Democratizing Innovation''. Cambridge, Massachusetts: The MIT Press. {{avail-free|https://direct.mit.edu/books/book/2821/Democratizing-Innovation}} Case #1 on Innocentive (AKA Wazoku Crowd): * [Case] Allio, Robert J. 2004. “CEO Interview: The InnoCentive Model of Open Innovation.” Strategy & Leadership 32 (4): 4–9. https://doi.org/10.1108/10878570410547643. {{avail-uw|https://doi.org/10.1108/10878570410547643}} * [Case] InnoCentive rebranded to Wazokucrowd. Spend some time poking around the [https://www.wazokucrowd.com// Wazokucrowd website]. Because they've removed some information, skip [https://www.wazokucrowd.com/challenges/faq/ The Wazoku Crowd FAQ] and read these two instead: ** [Case] [https://web.archive.org/web/20190629034830/https://www.innocentive.com/our-solvers/faqs/ The Innocentive Solver FAQ] (Archived on the Internet Archive) ** [Case] [https://web.archive.org/web/20190805065830/https://www.innocentive.com/offering-overview/seeker-faqs/ The Innocentive Seeker FAQ] (Archived on the Internet Archive) Case #2 on CHDK and Nexus Mods: * [Case] {{avail-wp|DIGIC#Custom_firmware}} * [Case] Wayner, Peter. 2010. “Tweaking a Camera to Suit a Hobby.” ''The New York Times'', May 26, 2010, sec. Technology / Personal Tech. http://www.nytimes.com/2010/05/27/technology/personaltech/27basics.html. {{avail-uw|https://www.proquest.com/docview/346072852/fulltext/A244EAAB8E9B4524PQ}} * [Case] ''CHDK Wiki'': Take a look at the [https://chdk.fandom.com/wiki/CHDK CHDK home page] and explore the Wiki to get a good idea of what this community is about, what they do, and how it works. * [Case] {{avail-wp|Nexus Mods}} * [Case] ''Nexus Mods'': Take a look at the [https://www.nexusmods.com/ home page] of Nexus Mods and get a sense of what this community is about. * [Case] Lee, Daniel, Dayi Lin, Cor-Paul Bezemer, and Ahmed E. Hassan. 2020. “Building the Perfect Game – an Empirical Study of Game Modifications.” ''Empirical Software Engineering'' 25 (4): 2485–2518. https://doi.org/10.1007/s10664-019-09783-w. {{avail-uw|https://doi.org/10.1007/s10664-019-09783-w}} '''Optional Readings:''' * von Hippel, Eric. 2016. ''Free Innovation''. Cambridge, Massachusetts: MIT. {{avail-free|https://direct.mit.edu/books/book/5344/Free-Innovation}} <!-- mention in lecture --> * ''[Exceprts]'' Peralta, Stacy, dir. 2002. ''Dogtown and Z-Boys''. Documentary, Sport. Agi Orsi Productions, Vans. {{avail-canvas|1=https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=480bc3b7-7c01-4610-aaf2-b22900879bd3}} * Rosenbaum, Ron. 1971. “Secrets of the Little Blue Box.” ''Esquire Magazine'', October, 116. https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box. {{avail-free|https://classic.esquire.com/article/1971/10/1/secrets-of-the-blue-box}} {{avail-free|http://www.slate.com/articles/technology/the_spectator/2011/10/the_article_that_inspired_steve_jobs_secrets_of_the_little_blue_.single.html}} * Mollick, Ethan. 2005. “Tapping into the Underground.” ''MIT Sloan Management Review'' 46 (4): 21. http://sloanreview.mit.edu/article/tapping-into-the-underground/. {{avail-uw|http://sloanreview.mit.edu/article/tapping-into-the-underground/}} * Mollick, Ethan. 2005. “The Engine of the Underground: The Elite-Kiddie Divide.” ''SIGGROUP Bulletin'' 25 (2): 23–27. https://doi.org/10.1145/1067721.1067726. {{avail-uw|https://doi.org/10.1145/1067721.1067726}} * Scacchi, Walt. 2010. “Computer Game Mods, Modders, Modding, and the Mod Scene.” ''First Monday'' 15 (5). http://firstmonday.org/ojs/index.php/fm/article/view/2965. {{avail-free|http://firstmonday.org/ojs/index.php/fm/article/view/2965}} === Friday November 22: DUE: Community & Challenge Identification === Details on the assignment are in the [[#Community & Challenge Identification]] section of this syllabus. === November 26 (Tuesday): Challenges and Frontiers: Two topics of your choice === <!-- Week: #9: Challenges 1/2 --> Details, readings, slides, lecture videos, and so on are {{forthcoming}}. === December 3 (Tuesday): Final Presentations === <!-- Week: #10: Final Presentations --> <!-- [S19-W11-1/2] --><!-- [S20-W11-2/2] --> '''Resources:''' * The [[/Final presentations]] page contains details on the final presentation sessions including due dates/times, instructions, and so on. {{forthcoming}} * The poster content should be an overview and preview of your final project. Details on the expectations for the final project are on [[#Project 2: Community Advising Project]] section of the syllabus. '''No readings.''' The final classes will be devoted entirely to presentations. <!-- Week: #12: Final Project --> === Friday December 13: DUE: Final Projects === Details are on the [[#Project 2: Final Project]] section of this page.
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