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Building Successful Online Communities (Fall 2016)
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=== October 31: Newcomers === '''Resources:''' * [https://canvas.uw.edu/files/38637636/download?download_frd=1 Week 5 Reading Note] (Requires UW Access) <!-- * [https://canvas.uw.edu/files/33263514/download?download_frd=1 Lecture Slides Part I] and [https://canvas.uw.edu/files/33263536/download?download_frd=1 Part 2] (Requires UW Access) --> '''Required Readings:''' * BSOC, Chapter 5, pg 179-223 Our first case will be about the paths that folks take to join communities and will focus on the Freenet Community: * [Case] [https://en.wikipedia.org/wiki/Freenet Freenet article on Wikipedia] * [Case] von Krogh, Georg, Sebastian Spaeth, and Karim R. Lakhani. “Community, Joining, and Specialization in Open Source Software Innovation: A Case Study.” Research Policy 32, no. 7 (July 2003): 1217–41. doi:10.1016/S0048-7333(03)00050-7. [[http://www.sciencedirect.com/science/article/pii/S0048733303000507 Official Link (Available through UW libraries)]] [[http://www.ee.oulu.fi/~vassilis/courses/socialweb10F/reading_material/3/krogh03-CommunityJoiningSpecializaitonInOpenSource.pdf Preprint Link (Free Online)]] In our second case, we're going to look at the citizen science community [[:wikipedia:Zooniverse|Zooniverse]] and the project "Planet Hunters" in particular. We're going to talk about how the community might deal with (not so hypothetical!) major influx of new users: * [Case] Visit [https://www.zooniverse.org/ Zooniverse] and create an account. Then visit the [http://www.planethunters.org/ Planet Hunters website] and log in with your account. Spent 10-15 minutes on the site figure out how it work and doing a few tasks. * [Case] Mugar, G., Østerlund, C., Hassman, K. D., Crowston, K., & Jackson, C. B. (2014). [https://doi.org/10.1145/2531602.2531721 Planet Hunters and Seafloor Explorers: Legitimate Peripheral Participation Through Practice Proxies in Online Citizen Science.] In Proceedings of the 17th ACM Conference on Computer Supported Cooperative Work & Social Computing (pp. 109–119). New York, NY, USA: ACM. ''[Available through UW libraries]'' * [Case] Kiene, C., Monroy-Hernández, A., & Hill, B. M. (2016). [https://doi.org/10.1145/2858036.2858356 Surviving an “Eternal September”: How an Online Community Managed a Surge of Newcomers]. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (pp. 1152–1156). New York, NY, USA: ACM. ''[Available through UW libraries]'' '''Optional Readings:''' * Huang, Shih-Wen, Minhyang (Mia) Suh, Benjamin Mako Hill, Gary Hsieh. (2015) “How Activists are Both Born and Made: An Analysis of Users on Change.org.” In Proceedings of the Conference on Computer Human Interaction (CHI 2015). ACM Press. [[https://mako.cc/academic/huang_suh_hill_hsieh-changeorg_born_made-CHI2015-preprint.pdf Preprint Link (Free Online)]] [[https://dl.acm.org/citation.cfm?id=2702559 Official Link (Available through UW libraries)]] * Shaw, Aaron, and Benjamin Mako Hill. (2014) “Laboratories of Oligarchy? How the Iron Law Extends to Peer Production: Laboratories of Oligarchy.” Journal of Communication 64, no. 2 (April 2014): 215–38. doi:10.1111/jcom.12082. [[http://onlinelibrary.wiley.com/doi/10.1111/jcom.12082/full Official Link (Available through UW Libraries)] [[https://mako.cc/academic/shaw_hill-laboratories_of_oligarchy-DRAFT.pdf Preprint Link (Free Online)]] * Preece, J., & Shneiderman, B. (2009). [http://aisel.aisnet.org/cgi/viewcontent.cgi?article=1004&context=thci The Reader-to-Leader Framework: Motivating Technology-Mediated Social Participation]. AIS Transactions on Human-Computer Interaction, 1(1), 13–32. * Morgan et al., "Tea and sympathy: crafting positive new user experiences on Wikipedia" Proceedings of the 2013 conference on Computer supported cooperative work (CSCW '13), Pages 839-848, ACM New York, NY, USA, 2013. [[http://dl.acm.org/citation.cfm?id=2441871 Official Link (Available through UW libraries)]] [[http://jtmorgan.net/jtmorgan/files/morgan_cscw2013_final.pdf Author's Website (Free Online)]]
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