Editing Designing Internet Research (Winter 2020) (section)

=== Week 4: Tuesday January 28: (I) Ethnography and (II) Interviews ===
==== Part I: Digital & Trace Ethnography ====

'''Required Readings:'''

More traditional ethnographic research in online settings:

* Hines, Christine. 2017. “Ethnographies of Online Communities and Social Media: Modes, Varieties, Affordances.” In The SAGE Handbook of Online Research Methods, edited by Nigel G. Fielding, Raymond M. Lee, and Grant Blank, 2 edition, 401–15. London, UK: SAGE. ''[[https://canvas.uw.edu/files/61411232/download?download_frd=1 Available in Canvas]]''
* [Selections] Jemielniak, Dariusz. 2014. Common Knowledge?: An Ethnography of Wikipedia. Stanford, California: Stanford University Press. ''["Introduction" and "Appendix A: Methodology"; [https://canvas.uw.edu/files/61411233/download?download_frd=1 Available in Canvas]]''

Material on "Trace" and "network" ethnographies:

* Geiger, R. Stuart, and David Ribes. 2011. “Trace Ethnography: Following Coordination Through Documentary Practices.” In Proceedings of the 2011 44th Hawaii International Conference on System Sciences, 1–10. HICSS ’11. Washington, DC, USA: IEEE Computer Society. https://doi.org/10.1109/HICSS.2011.455. ''[[https://canvas.uw.edu/files/61467087/download?download_frd=1 Available in Canvas]]''
* Geiger, R. Stuart, and Aaron Halfaker. 2017. “Operationalizing Conflict and Cooperation between Automated Software Agents in Wikipedia: A Replication and Expansion of ‘Even Good Bots Fight.’” Proceedings of the ACM on Human-Computer Interaction 1 (CSCW): 49:1–49:33. https://doi.org/10.1145/3134684. ''[[https://doi.org/10.1145/3134684 Available through UW libraries]]''
* Howard, Philip N. 2002. “Network Ethnography and the Hypermedia Organization: New Media, New Organizations, New Methods.” New Media & Society 4 (4): 550–74. https://doi.org/10.1177/146144402321466813. ''[[https://doi.org/10.1177/146144402321466813 Available through UW libraries]]''

'''Optional Readings:'''

* Hine, Christine. 2000. Virtual Ethnography. London, UK: SAGE Publications. ''[Available from the Instructor]''
:This is the canonical book-length account and ''the'' main citation in this space.
*  Coleman, E. Gabriella. 2010. “Ethnographic Approaches to Digital Media.” Annual Review of Anthropology 39 (1): 487–505. https://doi.org/10.1146/annurev.anthro.012809.104945. ''[[https://doi.org/10.1146/annurev.anthro.012809.104945 Available through UW libraries]]''
* Response by danah boyd To Hine's "Question One: How Can Qualitative Internet Researchers Define the Boundaries of Their Projects?" from Internet Inquiry: Conversations About Method, Annette Markham and Nancy Baym (Eds.), Sage, 2009, pp. 1-32. ''[[https://canvas.uw.edu/files/61411259/download?download_frd=1 Available in Canvas]]''
:Note: You may also be interest in reading the essay by Hine that boyd is responding to. ''[[https://canvas.uw.edu/files/61411258/download?download_frd=1 Available in Canvas]]''
* Hjorth, Larissa, Heather Horst, Anne Galloway, and Genevieve Bell, eds. 2016. The Routledge Companion to Digital Ethnography. New York, NY: Routledge. ''[Available from the instructor]''
* Sinanan, Jolynna, and Tom McDonald. 2018. “Ethnography.” In The SAGE Handbook of Social Media, 179–95. 55 City Road: SAGE Publications Ltd. https://doi.org/10.4135/9781473984066. ''[[https://doi.org/10.4135/9781473984066 Available through UW libraries]]''
* Maxwell, Joseph A. 2002. “Understanding and Validity in Qualitative Research.” In The Qualitative Researcher’s Companion, edited by A. M. Huberman and Matthew B. Miles, 37–64. London, UK: SAGE. ''[[https://canvas.uw.edu/files/61411296/download?download_frd=1 Available in Canvas]]''
* Champion, Kaylea, Nora McDonald, Stephanie Bankes, Joseph Zhang, Rachel Greenstadt, Andrea Forte, and Benjamin Mako Hill. 2019. “A Forensic Qualitative Analysis of Contributions to Wikipedia from Anonymity Seeking Users.” Proceedings of the ACM on Human-Computer Interaction 3 (CSCW): 53:1–53:26. https://doi.org/10.1145/3359155. ''[[https://doi.org/10.1145/3359155 Available through UW libraries]]''

These are all other interesting and/or frequently cited examples of Internet-based ethnographies:

* Geiger, R. Stuart, and David Ribes. 2010. “The Work of Sustaining Order in Wikipedia:The Banning of a Vandal.” In Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work, 117–126. CSCW ’10. New York, NY, USA: ACM. https://doi.org/10.1145/1718918.1718941. ''[[https://doi.org/10.1145/1718918.1718941 Available through UW libraries]]'' — A trace ethnography and sort of the companion paper/substantive paper for the methods piece included in the required readings above.
* Brotsky, Sarah R., and David Giles. 2007. “Inside the ‘Pro-Ana’ Community: A Covert Online Participant Observation.” Eating Disorders 15 (2): 93–109. https://doi.org/10.1080/10640260701190600. ''[[https://doi.org/10.1080/10640260701190600 Available through UW libraries]]''
:Note: To conduct the study reported in this paper the authors created a used a fake profile in order to observe the psychological support offered to participants.
* Williams, Matthew. 2007. “Avatar Watching: Participant Observation in Graphical Online Environments.” Qualitative Research 7 (1): 5–24. https://doi.org/10.1177/1468794107071408. ''[[https://doi.org/10.1177/1468794107071408 Available through UW libraries]]''
: Note: Fantastic more general introduction but takeaways that are more specifically targeted toward people studying virtual reality type environments with virtual physicality.

Charlie's optional readings (virtual world ethnographies):

* Bainbridge, William Sims. 2010. The Warcraft Civilization: Social Science in a Virtual World. Cambridge, Massachusetts: MIT. [mitpress https://mitpress.mit.edu/books/warcraft-civilization]
* Nardi, Bonnie A. 2009. My Life as a Night Elf Priest: An Anthropological Account of World of Warcraft. Ann Arbor, Michigan: University of Michigan. [free pdfs https://muse.jhu.edu/book/1093]
* Pearce, Celia, Tom Boellstorff, and Bonnie A. Nardi. 2011. Communities of Play: Emergent Cultures in Multiplayer Games and Virtual Worlds. The MIT Press. [mitpress https://mitpress.mit.edu/books/communities-play]
* Boellstorff, Tom, Bonnie Nardi, Celia Pearce, T. L. Taylor, and George E. Marcus. 2012. Ethnography and Virtual Worlds: A Handbook of Method. Princeton: Princeton University Press. [https://press.princeton.edu/books/hardcover/9780691149509/ethnography-and-virtual-worlds]

==== Part II: Online Interviewing ====

'''Required Readings:'''

* O’Connor, Henrietta, and Clare Madge. 2017. “Internet-Based Interviewing.” In The SAGE Handbook of Online Research Methods, edited by Nigel G. Fielding, Raymond M. Lee, and Grant Blank, 2 edition, 416–34. London, UK: SAGE. ''[[https://canvas.uw.edu/files/61411327/download?download_frd=1 Available through Canvas]]''
* Abrams, Katie M ., and Ted J. Gaiser. 2017. “Online Focus Groups.” In The SAGE Handbook of Online Research Methods, edited by Nigel G. Fielding, Raymond M. Lee, and Grant Blank, 2 edition, 435–50. London, UK: SAGE. ''[[https://canvas.uw.edu/files/61411329/download?download_frd=1 Available through Canvas]]''
* Hanna, Paul. 2012. “Using Internet Technologies (Such as Skype) as a Research Medium: A Research Note.” Qualitative Research 12 (2): 239–42. https://doi.org/10.1177/1468794111426607. ''[[https://doi.org/10.1177/1468794111426607 Available through UW libraries]]''
: Note: Short article you can basically skim. Read it quickly so you can cite it later.
* Dowling, Sally. 2012. “Online Asynchronous and Face-to-Face Interviewing: Comparing Methods for Exploring Women’s Experiences of Breastfeeding Long Term.” In Cases in Online Interview Research, edited by Janet Salmons, 277–303. 2455 Teller Road,  Thousand Oaks  California  91320  United States: SAGE Publications, Inc. http://srmo.sagepub.com/view/cases-in-online-interview-research/n11.xml. ''[[http://srmo.sagepub.com/view/cases-in-online-interview-research/n11.xml Available through UW libraries]]''

'''Optional Readings:'''

* boyd, danah. 2015. “Making Sense of Teen Life: Strategies for Capturing Ethnographic Data in a Networked Era.” In Digital Research Confidential: The Secrets of Studying Behavior Online, edited by Eszter Hargittai and Christian Sandvig. Cambridge, Massachusetts: MIT Press. ''[[https://canvas.uw.edu/files/61411386/download?download_frd=1 Available in Canvas]]''
: Note: Strongly focused on ethnographic interviews with tons of very specific details. Fantastic article on interviewing, although perhaps a bit weak on Internet-specific advice.
* Markham, Annette N. 1998. “The Shifting Project, The Shifting Self.” In Life Online: Researching Real Experience in Virtual Space, 61–83. Rowman Altamira. ''[Available from instructor]''
: Note: One of the earliest books on online life and one of the earliest attempts to do online interviewing. This is dated, but highlight some important challenge.
* Hutchinson, Emma. 2016. “Digital Methods and Perpetual Reinvention? Asynchronous Interviewing and Photo Elicitation.” In Digital Methods for Social Science: An Interdisciplinary Guide to Research Innovation, edited by Helene Snee, Christine Hine, Yvette Morey, Steven Roberts, and Hayley Watson, 143–56. London: Palgrave Macmillan UK. https://doi.org/10.1057/9781137453662_9. ''[[https://doi.org/10.1057/9781137453662_9 Available through UW Libraries]]''
* Hawkins, Janice. 2018. “The Practical Utility and Suitability of Email Interviews in Qualitative Research.” The Qualitative Report 23 (2). https://digitalcommons.odu.edu/nursing_fac_pubs/24. ''[[https://digitalcommons.odu.edu/nursing_fac_pubs/24 Available free online]]''

'''Alternate Accounts:'''

These texts are largely redundant to the required texts above but do provide a different perspective and examples:

*Salmons, Janet. 2014. Qualitative Online Interviews: Strategies, Design, and Skills. SAGE Publications. ''[Preface, TOC, and Chapter 1; [https://canvas.uw.edu/files/61411388/download?download_frd=1 Available in Canvas]]''
: This is a book that lays out what claims to be a comprehensive account to online interviewing. I have the book and am happy to loan my copy to anybody in the class that thinks this will be a core part of their research.

'''Optional readings related to the ethics of identify subjects:'''

* Markham, Annette. 2012. “Fabrication as Ethical Practice.” Information, Communication & Society 15 (3): 334–53. https://doi.org/10.1080/1369118X.2011.641993. ''[[https://doi.org/10.1080/1369118X.2011.641993 Available through UW libraries]]''
* Trevisan, Filippo, and Paul Reilly. 2014. “Ethical Dilemmas in Researching Sensitive Issues Online: Lessons from the Study of British Disability Dissent Networks.” Information, Communication & Society 17 (9): 1131–46. https://doi.org/10.1080/1369118X.2014.889188. ''[[https://doi.org/10.1080/1369118X.2014.889188 Available through UW libraries]]''