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CommunityData:Fall 2024: I 320S / I 320U: Topics in Social Informatics and User Experience Design: Online Communities
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== Course Description == Online communities range from groups on social media such as Facebook and Reddit and private messaging groups to large-scale collaborative projects like Wikipedia and open source software. They are an important 21st-century form of technology and sociality that increasingly shape our cultural, social, technological, and economic lives and especially how we find and share information. Yet they also threaten our well-being and may undermine critical social institutions as well as the integrity of public discourse. Therefore, understanding online communities — how to build, design, study, organize, and engage in them — is valuable to information professionals from UX designers and data scientists to librarians and researchers. This course is an interdisciplinary inquiry that covers the social, psychological, and human-computer interaction research that both explains the practical challenges to building an online community and motivates technical and organizational designs that aim to overcome them. We’ll also learn about the history of online communities from their origins in the pre-Internet to the rise of social media platforms and contemporary challenges related to information quality and artificial intelligence. The course has a “flipped classroom” format where you prepare for class by studying video lectures and assigned readings. In class, we’ll work together to apply course material to real-world cases, hear from guests with expertise in designing, organizing, and researching online communities, and work on projects where we’ll get hands-on experience participating in and critically analyzing online communities. <span id="pre-requisites-for-the-course"></span> === Pre-requisites for the Course === <div class="callout-info"> Prerequisites have been waived for the 2024 Fall semester. </div> ''I 310S Introduction to Social Informatics'' or ''I 310U Introduction to User Experience Design'' <span id="learning-outcomes"></span> === Learning Outcomes === This course is designed to deliver the following learning outcomes: # Students will become knowledgeable about the management of online communities as demonstrated by their ability to analyze contemporary and historical problems in-class discussions. # They will comprehend concepts and theories from social and behavioral science influential in the design and analysis of online communities as shown by their ability to use them in reflection essays. # Students will understand how Wikipedia’s quality as an information resource depends on its rules and norms and demonstrate fluency in such policies through successful contributions to Wikipedia. # They will generate original insights by extending the course material to analysis of a real online community of their choice as shown in the final project. # Students will develop academic communication skills and demonstrate them via in-class discussion, compelling writing, and oral presentation. === Acknowledgments === I have developed this syllabus for the programs in social informatics and user experience design at the School of Information at the University of Texas at Austin. In doing so, I built upon a course I previously taught at the University of Washington department of Communication under the supervision of Dr. Benjamin Mako Hill. I have imported some improvements to this material created by Professor Hill and Kaylea Champion at the University of Washington. I have also drawn on a similar course in Communication Studies at Northwestern University taught by Professor Aaron Shaw. <span id="how-will-you-learn"></span>
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