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Building Successful Online Communities (Fall 2016)
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== Overview and Learning Objectives == <div style="float:right;" class="toclimit-2">__TOC__</div> Before Wikipedia was created, there were seven very similar attempts to build online collaborative encyclopedias. Before Facebook, there were dozens of very similar social networks. Why did Wikipedia and Facebook take off when so many similar sites struggled? Why do some attempts to build communities online lead to large thriving communities while most struggle to attract even a small group of users? This class will begin with an introduction to several decades of research on computer-mediated communication and online communities to try and understand the building blocks of successful online communities. With this theoretical background in hand, every student will then apply this new understanding by helping to design, build, and improve a real online community. This course combines an in-depth look into several decades of research into online communities and computer-mediated communication with real-world experience applying this research to the evaluation of, hands-on participation in, and the critique and design of successful online communities. As students of communication and leadership in the twenty-first century, I expect that many of you taking this course will, after graduation, work in jobs that involve communicating, working with, or managing online communities. This class seeks to inform these experiences by helping you learn how to use and contribute to online communities more effectively and how to construct, improve, or design your own online communities. I will consider the course a complete success if every student is able to do all of these things at the end of the quarter: * Recall, compare, and give examples of key theories that can explain why some online communities grow and attract participants while others do not. * Write and speak with a fluency about the rules and norms of the Wikipedia community and demonstrate this fluency through successful contributions to Wikipedia. * Engage with the course material and compellingly present your own ideas and reflections in writing and orally. * Demonstrate an ability to critically apply the theories by critiquing and/or helping design a ''real'' online community of your choice in a consultant/client-based model.
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