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Online Communities (UW COM481 Spring 2024)
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=== April 11 (Thursday): Norms and Regulation I, Codes of Conduct and Toxicity === '''Lectures:''' (watch ''before'' class) Please note that Dr. Hill discusses norms in the context of software projects quite a bit -- but our case will mostly focus our attention to two environments we've visited before, Yelp and Reddit. If you're interested in the software case, the materials are in the optional section. * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=09308978-7a09-4829-b4d6-b14701093b69 Norms and Regulation I (Part 1/4): Introduction] [8m17s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=f65497e4-14ab-4600-b0fc-b1470109bf03 Norms and Regulation I (Part 2/4): What should norms include?] [9m11s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=9f92efcc-5626-4aa7-b0fa-b147010a201c Norms and Regulation I (Part 3/4): Descriptive norms] [18m54s] * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=0820ef41-57ba-4087-b55e-b147010a5c03 Norms and Regulation I (Part 4/4): Injunctive norms] [12m32s] '''Resources:''' * [https://canvas.uw.edu/files/119066813/download?download_frd=1 Reading Note #5] (Requires Canvas access) * [https://canvas.uw.edu/files/117852038/download?download_frd=1 Lecture Slides] (Requires Canvas access) * [https://canvas.uw.edu/files/119577828/download?download_frd=1 Case Boards] (Requires Canvas access) * [https://uw.hosted.panopto.com/Panopto/Pages/Viewer.aspx?id=4098a7e4-a653-4124-8bfc-b14f012112e2 Class Video Recording] (Requires Canvas access) '''Required Readings:''' * [[#Component 1: The Theory and Practice of Online Communities|BSOC]], Chapter 4, pg 125-140 (Sections 1-3) * Sohyeon Hwang and Aaron Shaw (2022) "Rules and rule-making in the five largest wikipedias" Proceedings of the International AAAI Conference on Web and Social Media (ICWSM) [https://ojs.aaai.org/index.php/ICWSM/article/download/19297/19069 Link] * Courtney Miller, Sophie Cohen, Bogdan Vasilescu, Christian Kästner. 2022. “Did You Miss My Comment or What?” Understanding Toxicity in Open Source Discussions. In 44th International Conference on Software Engineering (ICSE ’22), May 21–29, 2022, Pittsburgh, PA, USA. ACM, New York, NY, USA, 13 pages. [https://doi.org/10.1145/3510003.3510111 Downloadable Article] * [Case] The posted rules widget for the 5 subreddits we examined, located in a box on the right side of the subreddit page. **[https://www.reddit.com/r/aww/ /r/aww] **[https://www.reddit.com/r/udub/ /r/udub] **[https://www.reddit.com/r/SeattleWA/ /r/SeattleWA] **[https://www.reddit.com/r/AmItheAsshole/ /r/AmITheAsshole aka /r/AITA] **[https://www.reddit.com/r/AskVet/ r/AskVet] * [Case] [https://www.yelp.com/guidelines Yelp's guidelines] -- hit 'expand all' to see the full list '''Optional Readings:''' * [https://en.wikipedia.org/wiki/Code_of_Hammurabi Code of Hammurabi] If you'd like to read about the /r/NoSleep example: * Charles Kiene, Andrés Monroy-Hernández, and Benjamin Mako Hill. 2016. Surviving an "Eternal September": How an Online Community Managed a Surge of Newcomers. In Proceedings of the 2016 CHI Conference on Human Factors in Computing Systems (CHI '16). Association for Computing Machinery, New York, NY, USA, 1152–1156. https://doi.org/10.1145/2858036.2858356 If you'd like to learn more about codes of conduct in free software communities, check out: * [Case] Tourani, Parastou, Bram Adams, and Alexander Serebrenik. 2017. “Code of Conduct in Open Source Projects.” In 2017 IEEE 24th International Conference on Software Analysis, Evolution and Reengineering (SANER), 24–33. https://doi.org/10.1109/SANER.2017.7884606. {{avail-uw|https://doi.org/10.1109/SANER.2017.7884606}} If you'd like to look at primary sources: * [Case] [https://www.ruby-lang.org/en/conduct/ Ruby Code of Conduct] (For context, you can read more about Ruby on the [[:wikipedia:Ruby (programming language)|Ruby Wikipedia article]] if you are curious.) * [Case] [https://ubuntu.com/community/code-of-conduct Ubuntu Code of Conduct] (For context, you can read more about Ubuntu on the [[:wikipedia:Ubuntu|Ubuntu Wikipedia article]] if you are curious.) * [Case] [https://wiki.gnome.org/action/show/Foundation/CodeOfConduct GNOME Code of Conduct]. The code also references and, in a sense, includes the following sub-pages: ** [https://wiki.gnome.org/Foundation/CodeOfConduct/ReporterGuide Procedure for reporting Code of Conduct incidents] ** [https://wiki.gnome.org/Foundation/CodeOfConduct/ModeratorProcedures GNOME Code of Conduct moderator procedures] (less important but worth skimming) ** [https://wiki.gnome.org/Foundation/CodeOfConduct/CommitteeProcedures GNOME Code of Conduct committee procedures] (less important but worth skimming)
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